Mahon Hall Care Home Reviews (13)
Over all time Mahon Hall Care Home has 13 reviews.
Review from D G (Nephew of Resident) published on 13 June 2019
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Overall Experience
5.0 out of 5
Reply from Ronnie Cavanagh, Marketing at Mahon Hall Care Home
Thank you for letting us know how we are doing at Mahon Hall Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from S M (Wife of Resident) published on 17 April 2019
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Overall Experience
5.0 out of 5
Reply from Ronnie Cavanagh, Marketing at Mahon Hall Care Home
Thank you for your comments about your recent experience at Mahon Hall Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
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Review from Catherine D (Great-Niece of Resident) published on 15 April 2019
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Overall Experience
5.0 out of 5
Nursing assistances offer my aunt reassurance and spend time chatting to her, help her feel at ease and show a great level of compassion.
Reply from Ronnie Cavanagh, Marketing at Mahon Hall Care Home
Thank you, Catherine, for letting us know how we are doing at Mahon Hall Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M B (Daughter-in-law of Resident) published on 22 March 2019
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Overall Experience
5.0 out of 5
The overall atmosphere is good and residents seem well looked after.
My mother in law is very happy here.
Reply from Ronnie Cavanagh, Marketing at Mahon Hall Care Home
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
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Care / Support
Cleanliness
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Management
Safety / Security
Rooms
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Review from R N (Son of Resident) published on 22 March 2019
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Overall Experience
5.0 out of 5
She has settled in well and I would recommend Mahon Hall to anyone else.
Reply from Ronnie Cavanagh, Marketing at Mahon Hall Care Home
Thank you for your comments about your recent experience at Mahon Hall Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Care / Support
Cleanliness
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Review from L I (Daughter of Resident) published on 15 March 2019
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Overall Experience
4.0 out of 5
Reply from Ronnie Cavanagh, Marketing at Mahon Hall Care Home
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I D (Son of Resident) published on 27 February 2019
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Overall Experience
5.0 out of 5
Reply from Ronnie Cavanagh, Marketing at Mahon Hall Care Home
Thank you for your comments about our home and are happy to learn it has been so positive. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.
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Review from Rosalind E (Daughter of Resident) published on 27 February 2019
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Overall Experience
4.0 out of 5
Reply from Ronnie Cavanagh, Marketing at Mahon Hall Care Home
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jim W (Friend of Resident) published on 10 January 2019
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Overall Experience
5.0 out of 5
Found this a very good home.
Reply from Ronnie Cavanagh, Marketing at Mahon Hall Care Home
Thank you, Jim, for your comments about your recent experience at Mahon Hall Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
Facilities
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Review from David L (Son of Resident) published on 16 May 2018
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Overall Experience
3.0 out of 5
Reply from Ronnie Cavanagh, Marketing at Mahon Hall Care Home
Thank you, David, for your comments about your recent experience at Mahon Hall Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Review from S W (Son of Resident) published on 27 March 2018
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Overall Experience
4.0 out of 5
Action of nurse on duty must be commended. There are two relatively small notes to be aware of. During the heavy snow, there was hardly any salt put down on the car park, even though there are two boxes in the car park. Whether or not there
Reply from Ronnie Cavanagh, Digital Marketing Executive at Mahon Hall Care Home
Thank you for your comments about your recent experience at Mahon Hall Care Home. We are happy to learn that your overall experience has been positive. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We appreciate you taking the time to let us know how we are doing and we welcome your feedback, as we always look at areas to improve the services we provide. Thank you once again and we look forward to seeing you again soon. Take care.
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Review from A L (Daughter-in-law of Resident) published on 8 September 2017
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Overall Experience
5.0 out of 5
The reception is tidy with chairs and a detailed signing book for visitors.
On my first visit, I was accompanied by a very pleasant member of staff through the coded doors and into
The residents were all correctly dressed with hair brushed and seated in various sizes of chairs and in some cases with a large cushion to support those with back issues.
At least one member of staff present at all times.
A good atmosphere with the TV on in the background and also playing songs from the past.
A big input from the 'Pal' employee who carries out a range of activities eg a quiz, baking pancakes etc and encouragement for the involvement of the residents thus reducing boredom.
Staff are present in the dining room giving help to residents.
A good choice of menu eg porridge/cereals, savoury mince and potatoes, sausages, vegetables and potatoes and extra portions as requested.
Fruit and water or juices are available throughout the day.
Recommendations for future planning:-
1. No shared rooms
2. Ensuite on each bedroom.
Overall excellent staff, always pleasant and smiling and a good interest in the individual needs of the resident.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Mahon Hall Care Home
Thank you for taking the time to leave a review for us at Mahon Hall Care Home. We're delighted that we could meet your expectations! Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care and activities around the home. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Cleanliness
Treated with Dignity
Food & Drink
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Activities
Management
Safety / Security
Rooms
Value for Money
Review from Trevor P (Brother of Resident) published on 16 November 2015
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Overall Experience
5.0 out of 5
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