Visiting hours are open to suit the needs of the family and service user but the home encourage relatives to exclude meal times
Full parking facilities are available at the nursing home
Apple Blossom Lodge has a Review Score of 8.1 (8.135) out of 10, based on 1 reviews in the last 2 years. Over all time Apple Blossom Lodge has 24 reviews.
Review from Anne H (Sister of Resident) published on 19 March 2019
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
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Value for Money
Review from J H (Resident) published on 13 March 2019
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
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Activities
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Safety / Security
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Value for Money
Review from Laurine M (Niece of Resident) published on 14 December 2016
Submitted via Website •
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Reply from Heather Maxwell, Manager at Apple Blossom Lodge
What a lovely review. Thank You.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Eileen N (Sister of Resident) published on 16 December 2015
Submitted via Website •
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Facilities
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Cleanliness
Treated with Dignity
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The Review Score of 8.1 (8.135) out of 10 for Apple Blossom Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Apple Blossom Lodge is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.135 Points relating to the number of positive Reviews for Apple Blossom Lodge is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4. 1 Positive Reviews ÷ 7.4 = 0.135
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
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