Sandringham Care Home

24 Sandringham Court, Gilford Road, Portadown, Craigavon BT63 5BW
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16 Reviews
  • Sandringham Care Home, Craigavon
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Care Provided by Sandringham Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 63 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Tracy Palmer (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (63)
  • Care Home Design/Build
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Sandringham Care Home Reviews (16)

Over all time Sandringham Care Home has 16 reviews.

Overall Experience

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  • 3
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Review from David H (Son of Resident) published on 3 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Sandringham for 9 months and I am more than happy with her care over this period. I have found all staff to be very supportive, particularly over this recent difficult period of lockdown. Our family have received regular FaceTime calls and more recently staff have been doing an
excellent job in facilitating visits.
All the family are so pleased that our mum is being well looked after.

Reply from Olivia Shields, Marketing Assistant at Sandringham Care Home

Thank you, David, for letting us know how we are doing at Sandringham Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Lynne M (Daughter of Resident) published on 11 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been extremely well looked after in Sandringham and all through the difficult lockdown period, the staff have continued to be professional and caring. We as a family appreciate the efforts made to keep in contact through FaceTime calls and photographs sent - and are thankful that mum was
in such a safe, pleasant environment.

Reply from Olivia Shields, Marketing Assistant at Sandringham Care Home

Thank you, Lynne, we always appreciate individuals taking the time to give their feedback. We are very pleased to hear that your experience at Sandringham Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from T H (Son of Resident) published on 20 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Unfortunately, my father got infected with Covid19 in this home and subsequently passed away. There always seemed to be a shortage of staff and meetings between management and families were non-existent.

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Review from Caroline L (Daughter-in-law of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful to all the staff for the care and dedication they have given to my father-in-law, they have gone over and above in their care. Each week the activities therapist arranges FaceTime with ourselves and my father-in-law which is so much appreciated as in these times we can’t visit. Before
the virus we always brought him a bag of goodies every other day which he looked forward too, we now bring it down once a week and are grateful the staff give it to him. Thank you can't say this enough.

Reply from Olivia Shields, Marketing Assistant at Sandringham Care Home

Thank you, Caroline, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.


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Review from Derek J (Son of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Most professional and friendly home with first class communication skills, teamwork, treatment and care at all levels.
Selecting a suitable care home for an independent mother aged 92 was never going to be an easy task however we know we have made the right choice, and my mother is now so happy, content
and safe. One of the hardest but best choices we have ever had to make and would highly recommend this home to anyone.

Reply from Olivia Shields, Marketing Assistant at Sandringham Care Home

Thank you, Derek, for letting us know how we are doing at Sandringham Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Rebekah R (Granddaughter of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed with my experience of Sandringham. The staff seem to genuinely care about my granny and they have built up a lovely rapport with her. Everyone working there has been brilliant throughout the lockdown, from the activities/events they have put on for residents to the video and
telephone calls to keep us connected. Granny seems so happy and content and I couldn't ask for more than that.

Reply from Olivia Shields, Marketing Assistant at Sandringham Care Home

Thank you, Rebekah, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care, we hope to see you again soon.


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Review from T D (Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Two very comfortable weeks at Sandringham Care Home with first-class care and support.

Reply from Ronnie Cavanagh, Marketing at Sandringham Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Donna P (Sister of Resident) published on 17 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very happy with the care that my relative receives. The care at Sandringham is good and we are pleased with how well my relative is cared for. At times we feel Sandringham could do with more staff. The management is great and have always been approachable and are able to rectify any concerns.
We have seen great changes since the current manager took up post.

Reply from Ronnie Cavanagh, Marketing at Sandringham Care Home

Thank you, Donna, for letting us know how we are doing at Sandringham Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Trevor W (Son of Resident) published on 17 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy that she is being looked after well. I don't have to worry about her unlike when she was at home with carers coming in. She is warm and comfortable and safe and has activities to bring her some interest, rather than lying at home sleeping on the settee looking at the four walls.

Reply from Ronnie Cavanagh, Marketing at Sandringham Care Home

Thank you, Trevor, for letting us know how we are doing at Sandringham Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Alan M (Son of Resident) published on 10 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum received a great welcome to Sandringham. The staff are all very professional, friendly and competent. There is a very comforting homely and friendly atmosphere within this place.

Reply from Ronnie Cavanagh, Marketing at Sandringham Care Home

Thank you, Alan, for letting us know how we are doing at Sandringham Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Tim F (Son of Resident) published on 6 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care that my dad receives here at Sandringham. It has proven to be a great place for dad to live. He is very settled and very happy and we as a family are pleased.

Reply from Ronnie Cavanagh, Marketing at Sandringham Care Home

Thank you, Tim, for letting us know how we are doing at Sandringham Care Home. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Valerie W (Daughter of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is very content here and I would happily recommend. The home manager is brilliant and another member of staff is also excellent. We are very happy with dad's care and very happy with dad's participation in the care home activities with another member of staff.

Reply from Ronnie Cavanagh, Marketing at Sandringham Care Home

Thank you, Valerie, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Sandringham Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Eileen M (Daughter of Resident) published on 11 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Sandringham since May 2017.
We as a family are happy with the care mum receives.
My mum is very settled and content and treated well by the staff, in all areas the staff are excellent.
If I have a query the staff listen and always provide a resolution.
The administration lady
is very welcoming, approachable and accommodating.
The home manager is always nice.
My mum loves to take part in the care home activities and enjoys engaging with other residents and staff, there is a great variety to keep mum entertained.

Reply from Ronnie Cavanagh, Marketing at Sandringham Care Home

Thank you, Eileen, for letting us know how we are doing at Sandringham Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. We are pleased to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy.


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Review from Florence L (Daughter of Resident) published on 20 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in this care home for 4 years and I know I could not find anywhere any better. This is a great place for my mum. Mum is very happy and always says so. Mum loves to take part in activities and events with the other residents. The staff are all very attentive to her.

Reply from Ronnie Cavanagh, Marketing at Sandringham Care Home

Thank you, Florence, for your comments about your recent experience at Sandringham Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Christina W (Daughter of Resident) published on 6 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Initially, I was a very reluctant service user's relative; no one could possibly care for my mum the way my brother and I did. How wrong can a person be? Sandringham has become my Mum's home and the staff and residents her extended family.


I guess Mum's tenure in Sandringham is encapsulated in one

word - 'contentment'; please believe me when I say - that is priceless.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Sandringham Care Home

Thank you, Christina, for your comments about your recent experience at Sandringham Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Jim B (Son of Resident) published on 19 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for Sandringham Care Home - the place is fantastic.
I couldn't recommend the place highly enough.
I am very content with my mother being at Sandringham Care Home.

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Overview of Review Score

Performance

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Sandringham Care Home

What types of Care is Sandringham Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sandringham Care Home provide?

Day Care, Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Sandringham Care Home have?

There are 63 Single Rooms.

What are the Facilities & Services at Sandringham Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Sandringham Care Home to the centre of Craigavon?

3.3 mile(s) as the crow flies, distance by road may be significantly further.