Ardmaine Care Home

8 Fullerton Road, Newry BT34 2AY
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13 Reviews
  • Ardmaine Care Home, Newry
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Care Provided by Ardmaine Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 70 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Roxy Mitrea (Acting Manager)
  • Admission Criteria
    • Pre-admission assessment
    • Ages 65+
  • Room Information
    • Single Rooms (58)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2004

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Ardmaine Care Home Reviews (13)

Over all time Ardmaine Care Home has 13 reviews.

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Review from M H (Son of Resident) published on 23 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found a very professional, friendly and genuine caring staff that met and who looked after my father.
They are all a credit to themselves and their profession and without doubt, make Ardmaine a five star home.

Reply from Olivia Shields, Marketing Assistant at Ardmaine Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from Susan C (Daughter of Resident) published on 8 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Ardmaine from July 1st and is very happy and content staff are very friendly toward me and I am happy with the care she gets.

Reply from Ronnie Cavanagh, Marketing at Ardmaine Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from B M (Brother of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good security to enter/exit the home. The general atmosphere inside is one of peacefulness and quiet order.
Television programmes in the lounges seem irrelevant to the residents and can inhibit conversation. An alternative would be programmes/DVD's of nature/wildlife or general scenery with no sound
or else background music.
Staff are helpful, cheery and attentive to residents and visitors.

Reply from Olivia Shields, Marketing Assistant at Ardmaine Care Home

Thank you for letting us know how we are doing at Ardmaine Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Brendan D (Son of Resident) published on 20 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has just finished 10 days of respite in Ardmaine. He was made extremely welcome and new faces from his last stay. The Manager was extremely kind he had an eye infection and it was looked at and antibiotics were given the next day. The staff are very friendly and visitors are made to feel welcome
it has been my father’s 3rd time to stay. I am very happy to recommend anyone’s parent’s having to go to Ardmaine I’d have no objection for my dad to return when required. Thanks very much.

Reply from Ronnie Cavanagh, Marketing at Ardmaine Care Home

Thank you, Brendan, for letting us know how we are doing at Ardmaine Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from E C (Daughter of Resident) published on 22 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I think my mother has and is currently receiving a good standard of care. There have been some issues raised about staff members but I do feel they were dealt with appropriately and efficiently. Some of the facilities such as buzzers in rooms would need to be updated and more user-friendly.
I would like to see more activities to stimulate residents and more exercise introduced. Presently the standard of care has improved and the majority of staff are very good.

Reply from Ronnie Cavanagh, Marketing at Ardmaine Care Home

Thank you for your comments about our home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again


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Review from U M (Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy living here - no complaints at all. I get on great with the staff.

Reply from Ronnie Cavanagh, Marketing at Ardmaine Care Home

Thank you for sharing your experience of Ardmaine Care Home. We are pleased to hear it has been so positive! Have a fantastic day.


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Review from Gareth B (Son of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Ardmaine for 14 months. Her needs have increased as her Alzheimers has progressed. Both the nursing staff and carers have been fantastic in supporting mum. In particular, one of the nurses stood out in his attention to detail and willingness to help.

Reply from Ronnie Cavanagh, Marketing at Ardmaine Care Home

Thank you, Gareth, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Ardmaine Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Margaret M (Niece of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Ardmaine Care Home are very professional in their care of my relative, they are kind in their compassion for her. They provide a warm and friendly atmosphere, with gentle humour and understanding. As a relative, they are supportive and helpful to me in my concerns about healthcare needs
for my relative and always available to speak to for reassurance, advice and support. Ardmaine is a lovely old building kept to a good standard and always clean and tidy. Activities and outings planned.

Reply from Ronnie Cavanagh, Marketing at Ardmaine Care Home

Thank you, Margaret, for sharing your recent experience at Ardmaine Care Home. We appreciate you taking the time to let us know how we are doing and are happy to learn it has been so positive. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Margaret G (Daughter of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A clean and cheerful place where all the residents are treated with courtesy and respect by all the staff. The nurses are really good at keeping an eye out for things like how well each resident is eating, keeping as active as possible and engaging them in social activities.


I am very happy that

my mum is being well looked after here and seem to have really settled into Ardmaine Care Home. I would highly recommend it!

Reply from Ronnie Cavanagh, Marketing at Ardmaine Care Home

Thank you, Margaret, for your comments about your recent experience at Ardmaine Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Mary O (Daughter of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very kind and helpful to my mother and treat her with great respect.
They are very forthcoming with information and feedback. I feel there could be more activities but I'm sure the budget dictates here.
My mother is happy and content which is the main priority. We are grateful for her
care.
Thank you.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Ardmaine Care Home

Thank you, Mary, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Ardmaine Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Have a great day.


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Review from Ian (Son of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the care of Ardmaine Care Home for the past 3 years and still is. Also my mother-in-law for last 10 years. Rip 2016. As I visited her every week I knew when my mum needed 100% care and attention. This was the place for her. The manageress provides great care for her patients and
family alike. Her team of nurses and care assistants including foreign staff provide a great safe and caring package for my mother and all the patients. Also this care I could not provide for my mother at home.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Ardmaine Care Home

Thank you, Ian, for your comments about your recent experience at Ardmaine Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Jean P (Wife of Resident) published on 27 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find nothing wrong with home staff, put up with an awful lot. Never been treated badly and staff are very very good.

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Review from Gloria M (Niece of Resident) published on 19 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very helpful, always ring with a change of medication or form. Care is always good, resident is very content here.

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Overview of Review Score

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Ardmaine Care Home

What types of Care is Ardmaine Care Home registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ardmaine Care Home provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Ardmaine Care Home have?

There are 58 Single Rooms.

What are the Facilities & Services at Ardmaine Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Ardmaine Care Home to the centre of Newry?

2.1 mile(s) as the crow flies, distance by road may be significantly further.