Fees include all care excluding supplementary care such as hair and podiatry
Free onsite parking
Bramblewood Care Home has a Review Score of 9.7 (9.685) out of 10, based on 14 reviews in the last 2 years. Over all time Bramblewood Care Home has 52 reviews.
Review from David B (Son of Resident) published on 3 April 2025
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Reply from Annie Joy Kamilan, Home Manager at Bramblewood Care Home
Thank you so much David in taking the time to leave us a review , we truly appreciate your feedback .Regards , Annie
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Review from C M (Daughter of Resident) published on 26 February 2025
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Reply from Annie Joy Kamilan, Home Manager at Bramblewood Care Home
Thank you so much for taking the time to leave a review, it means a lot to our team.
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Review from Lyn M (Daughter of Resident) published on 21 February 2025
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Reply from Annie Joy Kamilan, Home Manager at Bramblewood Care Home
Thank you so much for taking the time in leaving us the review means a lot to everyone in the home.
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Review from John R (Wife of Resident) published on 31 January 2025
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Reply from Gavin Kelly, Manager at Bramblewood Care Home
Many thanks for taking the time to place a lovely review.
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Review from Patricia K (Daughter of Resident) published on 21 January 2025
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Reply from Annie Joy Kamlian, Home Manager at Bramblewood Care Home
Thank you so much for taking the time to leave a review, it means a lot to our team.
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Review from Suzanne M (Daughter of Resident) published on 21 January 2025
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Reply from Annie Joy Kamilan, Home Manager at Bramblewood Care Home
Thank you for taking the time to leave a review, it is valuable to us.
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Review from Bryan S (Son of Resident) published on 15 January 2025
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Reply from Gavin Kelly, Director at Bramblewood Care Home
Thank you so much for your kind review! It means a lot to us that you feel positive about the care and support your mum is receiving. We will strive to continue and where possible, improve.
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Review from N N (Daughter of Resident) published on 15 January 2025
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Reply from Gavin Kelly, Director at Bramblewood Care Home
Thank you so much for your kind review! It means a lot to us that you feel positive about the care and support your mum is receiving in Bramblewood. Delighted you are happy with our activities and hairdresser. We will strive to continue and where possible, improve.
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Review from Evelyn M (Daughter of Resident) published on 15 January 2025
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Reply from Gavin Kelly, Manager at Bramblewood Care Home
Thank you so much for your kind review! It means a lot to us that you feel positive about the care and support your dad is receiving. We will strive to continue and where possible, improve.
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Review from Mark K (Nephew of Resident) published on 14 October 2024
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Reply from Annie Joy Kamlian, Home Manager at Bramblewood Care Home
Thank you, Mark, for taking the time to leave us a review. It is our pleasure to look after your relative. Thank you for the confidence you have entrusted us, we will continue to do our best.
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Review from I D (Wife of Resident) published on 7 October 2024
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Reply from Annie Joy KamLian, Home Manager at Bramblewood Care Home
Thank you so much for your kind words, means a lot to us. We are glad that you feel confident with the care and support we all give to your husband.
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Review from Charles M (Husband of Resident) published on 25 September 2024
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Reply from Eldho Joy, Support Manager at Bramblewood Care Home
Thank you for taking the time to write a review. I note that missing glasses and dentures are not located, we are sorry this happened. We are grateful for your kind words about our home manager and staff. We will continue to maintain and improve our standards where possible.
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Review from Ivor D (Son of Resident) published on 31 January 2024
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Reply from Clair O'Connor, Acting Home Manager at Bramblewood Care Home
Thank you, Ivor; we all love your dad. One of our real characters, and it is a pleasure looking after him. Glad we do a good job.
Regards.
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Review from Maureen N (Daughter of Resident) published on 29 January 2024
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Reply from Gavin Kelly, Director at Bramblewood Care Home
Thanks so much for taking the time to place a review. It's lovely to note the positive experience that you and your dad have of Bramblewood. We are lucky to have a great team. We will do our best to continue.
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Review from Deborah S (Daughter of Resident) published on 31 January 2023
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Reply from Clair O'Connor, Acting Home Manager at Bramblewood Care Home
Thank you so much. Your mum is one of our real characters, her one-liners are just unforgettable, she is great and a pleasure to care for.
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Review from Carol G (Daughter of Resident) published on 31 January 2023
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Reply from Clair O'Connor, Home Manager at Bramblewood Care Home
Carol, we all loved your mum like she was one of our own. She was so lovely. Her wee voice and her little quirks were adorable.
I am glad we cared for you well too and all the staff will appreciate the fact they have been able to do a good job.
Thank you,
Clair.
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Review from Eric N (Nephew of Resident) published on 24 January 2023
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Reply from Clair O'Connor, Home Manager at Bramblewood Care Home
Thank you, Eric, for your lovely comments, much appreciated by all of us here. Hard to believe it has been 3 years since your aunt was admitted and as you say staff have got to know her and you well. I am glad her care is to your expectations and also that your experience and care for yourself has been good. Regards.
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Review from Amanda B (Daughter of Resident) published on 12 January 2023
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Reply from Clair O'Connor, Home Manager at Bramblewood Care Home
Thank you, Amanda, I am glad we have been able to meet everybody's needs, both your mum and the family. We will strive to continue to care for you all to the best of our ability. Thank you again for your lovely comments.
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Review from Carol B (Daughter of Resident) published on 26 July 2022
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Reply from Clair O'Connor, Acting Home Manager at Bramblewood Care Home
Thank you, Carol, for your lovely kind words. Your Mum was a pleasure to care for. She had a great sense of humour and always a bit of craic.
It was like I said, a pleasure to care for her.
Clair
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Review from S M (Daughter of Resident) published on 11 January 2022
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Reply from Gavin Kelly, Director at Bramblewood Care Home
Many thanks for taking the time to place a review of Bramblewood. It can be daunting moving care homes and we are delighted that this experience for both your mum and you was a positive one. We are lucky to have a great team in Bramblewood and they will be delighted to read your kind words.
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The Review Score of 9.7 (9.685) out of 10 for Bramblewood Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.685 for Bramblewood Care Home is calculated as follows: ( (121 Excellents x 5) + (36 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 165 Ratings = 4.685
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bramblewood Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
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Job Title: Home Manager
Joined: 2023
Annie Joy is an experienced Home Manager wh leads a great team at Bramblewood who are passionate and dedicated to caring for all our residents to the highest standards.