Bramblewood Care Home

201 Gransha Road, Bangor BT19 7RB
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9.7 52 Reviews
  • Bramblewood Care Home, Bangor
Situated on the outskirts of Bangor town centre, Bramblewood Care Home is a care home that offers professional nursing care.

It adopts a person-centred approach to all aspects of care taking into account each resident's unique qualities, abilities, interests, preferences and needs in a dignified and respectful manner.

Bramblewood offers care facilities whilst maintaining a homely environment. The home has a range of comfortable, tastefully decorated and well-equipped bedrooms which residents are encouraged to personalise.

Chefs pride themselves in knowing the tastes of residents and preparing a choice of fresh, nutritional meals catering for any dietary and cultural needs.

Staff believe that social interaction between residents and staff provides great mental stimulus to residents which can be far removed from those who live in isolation with only fleeting visits from carers.

Family and friends are encouraged to visit loved ones and to attend any events that are held.

Facilities include: hairdressing and beauty therapy, interdenominational church services and access to all medical professionals (podiatry, optician, dietician, dentist and therapists.)

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Care Provided by Bramblewood Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Annie Joy Kamlian (Home Manager)
  • Admission Criteria
    • All referrals
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1992
    • Last Refurbishment: 2020
    • Number of floors: 1

Funding & Fees Guide for Bramblewood Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,000 – £1,000
    • RESPITE Self-Funded Nursing Care £1,000 – £1,000

  • Fees include all care excluding supplementary care such as hair and podiatry
  • (these prices are only a guideline, please contact Bramblewood Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free onsite parking


Bramblewood Care Home Reviews (52)

Total of 52, showing 21-40
9.7

Bramblewood Care Home has a Review Score of 9.7 (9.685) out of 10, based on 14 reviews in the last 2 years. Over all time Bramblewood Care Home has 52 reviews.

Overall Experience

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  • 8
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Review from Joanne F (Daughter of Resident) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to Bramblewood from another nursing home at the beginning of 2021. Unfortunately, my father was only with Bramblewood for a short time, as he passed away, so I did not have the pleasure of getting to know all the staff a lot better. However, from my initial point of contact with the
manager, it was evident that the staff treated their residents with kindness and respect in a friendly, happy, homely environment. I would like to pay particular thanks to the deputy manager and the nurse who were a great support to me at the end of his life. They showed such care and sympathy and I will never forget this.
Thank you to all the staff - you all are a professional, dedicated and caring team.

Reply from Clair O'Connor, Home Manager at Bramblewood Care Home

Hello Joanne,
We all hope you are keeping well. We would also have loved to get to know you all more. It was a pleasure to provide care for your dad and I am glad it was a positive experience for you in Bramblewood even though short.
Thank you for your comments they do mean a lot to us.


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Review from Paul M (Brother of Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful friendly and very professional staff. They have time for everybody and even in these difficult times, are always smiling. I would fully recommend Bramblewood as a safe haven for your relative.

Reply from Gavin Kelly, Director at Bramblewood Care Home

Paul, many thanks for your kind words and for taking the time to post a review. Kind regards


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Review from Janice L (Daughter of Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Bramblewood for three years now and is extremely well looked after. All the staff are professional, friendly and really care about all the residents. The staff have made a tremendous effort during lockdown, not only to keep everyone safe, but to have activities on to keep residents
occupied - was great to see all the fun my mother was having in December. I would highly recommend Bramblewood to anyone.

Reply from Gavin Kelly, Director at Bramblewood Care Home

Janice, many thanks for your kind words and for taking the time to post this review. Kind regards


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Review from Louise K (Daughter of Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff who are genuinely interested and concerned about residents' wellbeing.
I feel reassured that my father is receiving excellent quality medical and residential care 24/7.
Staff feedback on how Dad is getting on, especially when there have been changes in his needs.
If I have questions
or concerns, management have a lovely, approachable manner and have been so understanding, helpful and kind.
They have done, and are doing, an incredible job in such challenging times and it is very much appreciated by my family.

Reply from Clair O'Connor, Home Manager at Bramblewood Care Home

Thank you for your very kind words Louise, we all appreciate them.
We are glad we can look after your dad in a way you and your family are happy with and it is our pleasure.


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Review from George I (Son of Resident) published on 20 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was assigned to Bramblewood to meet her care needs during the COVID lockdown. She had been admitted to hospital following multiple falls and, at 94, was judged unsafe to continue living alone at home.
We see her regularly but have been unable to go inside due to the lockdown prohibition
of all visitors. For this reason I am only able to estimate the options below.
I'm delighted to say that the positive change in my mother's physical appearance and mood since she entered Bramblewood has been nothing short of remarkable. She is like a different person and seems to have settled in remarkably well for someone who is fiercely independent. I find the staff I've met to be friendly and caring and would like to thank the manager, her nursing colleagues and her ever cheerful and helpful care worker.

Reply from Clair O'Connor, Home Manager at Bramblewood Care Home

Thank you, George, for such a positive review of our care. It is unfortunate your mum has come in at this time and you are unable to visit in person but the fact you see such a change even visiting from outside is wonderful to hear. It is in cases like this when we as carers see such a marked difference, for the better, in residents we care for that it makes our role so worthwhile and rewarding. Many thanks and hopefully you can visit personally in the near future. Take care.
Clair O'Connor


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Review from M A (Friend of Resident) published on 7 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited recently. Spoke to staff. Well organised, clean. Spacious gardens.

Reply from Clair O'Connor, Home Manager at Bramblewood Care Home

Thank you, it is nice to know that with this limited visiting at present, you still get the feel for the above ratings.
Thank you.


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Review from Joanne H (Daughter-in-law of Resident) published on 31 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not rate Bramblewood Care Home highly enough, the staff are very professional at all times and have delivered excellent care to their residents through this very difficult and uncertain time. They could not have done anymore to help my mother-in-law settle into life in her new surroundings and
made her feel at home instantly. It was so important and reassuring to know that she was happy and being well cared for. They are always willing to go that extra mile for their residents and are excellent in keeping families updated.
It is not easy for any family when their loved one has to leave their home and go into nursing care, but the staff at Bramblewood have made this transition so much easier for us all and especially my mother-in-law. I would not hesitate to recommend Bramblewood Care Home to any family.

Reply from Gavin Kelly, Director at Bramblewood Care Home

Many thanks for your lovely review. We are glad your mother-in-law has settled in well to Bramblewood and our team will really appreciate your warm words especially at this time. As always if you need anything you know where we are. Kind regards.


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Review from Claire C (Granddaughter of Resident) published on 30 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bramblewood Care Home is a friendly, well-trained team, very helpful.

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Review from S H (Daughter of Resident) published on 29 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience was very good the staff are great and very helpful.

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Review from Victoria D (Granddaughter of Resident) published on 10 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Granny is well cared for in the home and during the COVID-19 crisis, the care home have been exemplary in their care of all users.
They have maintained extremely high standards of care and cleanliness throughout.
Furthermore, they have kept in regular contact with family members and used social
media to share photographs and regular updates of the excellent activities and entertainment offered to residents.
The staff consistently display caring and nurturing attitudes toward not only their residents but also their families.

Reply from Clair O'Connor, Home Manager at Bramblewood Care Home

It is great to know everyone is keeping in touch with social media. It is great we can still keep all involved as much as possible at present. Its a pleasure.
Thank you.


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Review from Brian D (Son-in-law of Resident) published on 10 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very professional and knowledgeable of all our concerns. Very welcoming and friendly. Each one knows us by our first names which is very much appreciated. The care they provide us is second to none, my wife and I are both delighted that my wife's mum is in Bramblewood. The change in her
health has just been tremendous, all due to the help and support from the staff. Thanks to all.

Reply from Home Manager at Bramblewood Care Home

Thank you, Brian, it has been wonderful to see the change in her. She has a great sense of humour and we love her character.
Pleasure to care for her.


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Review from Margaret M (Daughter of Resident) published on 30 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents are both cared for in Bramblewood for 3 years. I can only say it was a difficult decision at the beginning and one I did not take lightly. However 3 years on my parents are settled relaxed and so well cared for. They have both put on weight and my mum especially enjoys activities. It has
given the family peace of mind that they are comfortable and happy. During the lockdown it was lovely to be able to visit at a distance either through the window or the newly developed pod.

Reply from Clair O'Connor, Home Manager at Bramblewood Care Home

It is wonderful to know that what we do here in Bramblewood makes a difference to you, your family and of course your relative who we care for. It is a pleasure and we hope to continue ensuring everyone is safe and well.


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Review from Dianne K (Daughter of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn’t recommend Bramblewood enough. My mother had been a resident for 8 years and my father was also a resident. The care is amazing, the staff are exemplary and so caring and thoughtful. Best care you could ever wish for.

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Review from Jackie P (Daughter of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Bramblewood now for couple of years, the staff are all very pleasant and friendly and keep the residents well entertained. They have been well cared for and protected through the COVID-19 pandemic. I would highly recommend this facility

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Review from Joanne C (Daughter of Resident) published on 11 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in Bramblewood Care Home for a period of two weeks for respite. The staff were absolutely amazing, they made him and us feel completely at home. Nothing was ever too much trouble for them. I can highly recommend this facility, the staff are an absolute credit to the owners.

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Review from A W (Son of Resident) published on 15 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been generally pleased with the standard of care provided for my mother at Bramblewood. The staff have been caring and attentive I have noted a high turnover of staff and been aware of a shortage of staff at times. My mother feels that the standard and attractiveness of her meals is not that
appetising but she does have problems with her eating habits and preferences.

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Review from Irene P (Daughter of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experiences with staff etc is good. If any problems with mum they are on the phone. All very helpful.

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Review from Hilary Q (Daughter of Resident) published on 16 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff extremely helpful and caring. They are very accommodating when I visit and are always on hand to answer any questions I may have. Only negative is there is no call button in the day room and it is difficult to get attention when wanting to go to the toilet.

Reply from GAVIN KELLY, Director at Bramblewood Care Home

Thank you for taking the time to post your positive review on Bramblewood. In respect to the call point we have an order of replacement call points placed and these are hopefully due with us this week. You should hopefully note a call point in the main day room very soon.


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Review from Shannon P (Granddaughter of Resident) published on 29 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My granny was at this lovely care home and when I visited from Canada I could not get over how well she was treated along with all my aunts who visited every day. The staff treated Granny like she was a member of their family and with all the love and dignity she deserved.


Since our time at the care

home, I have and will continue to recommend this facility to any and all my friends and family in Northern Ireland. I know anyone who needs to place a family member in a care home could not ask for any better place to care for them than Bramblewood.

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Review from Cathy S (Great-granddaughter of Resident) published on 28 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and facilities. They took fantastic care of my great grandmother until her passing. Got them involved with activities and always happy to see us calling for a visit. Would recommend.

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Current Review Score: 9.7 (9.685)

Overview of Review Score

The Review Score of 9.7 (9.685) out of 10 for Bramblewood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.685 for Bramblewood Care Home is calculated as follows: ( (121 Excellents x 5) + (36 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 165 Ratings = 4.685

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bramblewood Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Meet the Team (1)

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Annie Joy Kamlian

Job Title: Home Manager

Joined: 2023

Annie Joy is an experienced Home Manager wh leads a great team at Bramblewood who are passionate and dedicated to caring for all our residents to the highest standards.