Fees include all care excluding supplementary care such as hair and podiatry
Free onsite parking
Bramblewood Care Home has a Review Score of 9.7 (9.685) out of 10, based on 14 reviews in the last 2 years. Over all time Bramblewood Care Home has 52 reviews.
Review from Charlene (Granddaughter of Resident) published on 28 March 2017
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Review from Nelline A (Daughter of Resident) published on 28 March 2017
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Review from Hazel M (Relative of Resident) published on 28 March 2017
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Review from S C (Daughter of Resident) published on 14 March 2017
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Review from James Y (Son-in-law of Resident) published on 14 March 2017
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Reply from Gavin Kelly, Director at Bramblewood Care Home
Dear James
Many thanks for taking the time to review our Care Home. To reassure you, when we took ownership of the Home in 2016 we held the same opinion that areas of the Home were outdated. We set out to invest in the Home. This is a gradual process as we have to manage work whilst also being conscious of not disrupting the daily lives of our residents. To date, we have refurbished a number of areas in the Home, most recently the refurbishment of 13 bedrooms with a further 7 being completed in the next 3/4 weeks. We are upgrading lounges and bathroom facilities at this time also with new soft furnishings to follow. Hopefully, in the next couple of months, the Home will have a modern but comfortable feel in its entirety.
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Review from Lynn M (Daughter of Resident) published on 13 March 2017
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Review from Heather H (Daughter of Resident) published on 13 March 2017
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Review from Sarah S (Niece of Resident) published on 1 March 2017
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Review from Diane H (Niece of Resident) published on 1 March 2017
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Review from Sheila B (Sister of Resident) published on 7 October 2016
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Review from N B (Resident) assisted by family/friend published on 22 September 2016
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Review from L T (Daughter of Resident) published on 1 December 2015
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The Review Score of 9.7 (9.685) out of 10 for Bramblewood Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.685 for Bramblewood Care Home is calculated as follows: ( (121 Excellents x 5) + (36 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 165 Ratings = 4.685
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bramblewood Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
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Job Title: Home Manager
Joined: 2023
Annie Joy is an experienced Home Manager wh leads a great team at Bramblewood who are passionate and dedicated to caring for all our residents to the highest standards.