All care is included excluding supplementary care such as hair and podiatry
Free on site parking
Bryansburn Care Home has a Review Score of 9.9 (9.854) out of 10, based on 18 reviews in the last 2 years. Over all time Bryansburn Care Home has 56 reviews.
Review from Myfanwy K (Sister-in-law of Resident) published on 10 April 2025
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Reply from Gavin Kelly, Director at Bryansburn Care Home
Thanks so much for the beautiful review in respect of your sisters care at Bryansburn. It means a lot to all of our team to read your kind words. We will do our best to maintain and improve where we can.
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Review from D B (Husband of Resident) published on 22 January 2025
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Reply from Gavin Kelly, Director at Bryansburn Care Home
Thank you for your kind words. We are so pleased to hear that you're happy with the care that your wife receives. We will do our best to maintain and improve standards where possible.
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Review from David H (Son of Resident) published on 22 January 2025
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Reply from Gavin Kelly, Director at Bryansburn Care Home
Thank you for your kind words. We are so pleased to hear that you're happy with the care that your mother receives. We will do our best to maintain and improve standards where possible.
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Review from A H (Granddaughter of Resident) published on 22 January 2025
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Reply from Gavin Kelly, Manager at Bryansburn Care Home
Thank you for your kind words. We are so pleased to hear that you're happy with the care that your nanny receives. We will do our best to maintain and improve standards where possible.
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Review from Samuel H (Son of Resident) published on 22 January 2025
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Reply from Gavin Kelly, Director at Bryansburn Care Home
Thank you for your kind words. We are so pleased to hear that you're happy with the care that your mother receives. We will do our best to maintain and improve standards where possible.
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Review from Norman F (Husband of Resident) published on 22 January 2025
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Reply from Gavin Kelly, Director at Bryansburn Care Home
Thank you for your kind words. We are so pleased to hear that you're happy with the care that your wife receives. We will do our best to maintain and improve standards where possible.
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Review from M P (Wife of Resident) published on 8 January 2025
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Reply from Eldho Joy, Support Manager at Bryansburn Care Home
Thank you for taking your time to review us and sharing your opinion. Your kind words are really appreciated. It is our pleasure to look after your husband and provide the best possible care.
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Review from H A (Daughter of Resident) published on 8 January 2025
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Reply from Eldho Joy, Support Manager at Bryansburn Care Home
Thank you for taking the time to leave us a review. It is our pleasure to look after your father. Thank you for the confidence you have entrusted us, we will continue to do our best.
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Review from N L (Son of Resident) published on 21 May 2024
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Review from Noeleen A (Daughter of Resident) published on 22 January 2024
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Reply from Gavin Kelly, Manager at Bryansburn Care Home
Thanks so much for taking the time to place a review. It's lovely to note your positive experience, especially in respect of the hygiene and friendly atmosphere that you and your mum have experienced in Bryansburn.
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Review from Beverley C (Daughter of Resident) published on 22 January 2024
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Reply from Gavin Kelly, Manager at Bryansburn Care Home
Thanks so much for taking the time to place a review. It's lovely to note the positive experience that you and your mum have had of Bryansburn.
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Review from K C (Wife of Resident) published on 22 January 2024
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Reply from Gavin Kelly, Director at Bryansburn Care Home
Thanks so much for taking the time to place a review. It's lovely to note your positive experience and homely feel that you and your husband have of Bryansburn.
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Review from C D (Son of Resident) published on 5 January 2024
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Review from P R (Son of Resident) published on 2 January 2024
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Review from J C (Daughter of Resident) published on 14 December 2023
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Reply from Gavin Kelly, Director at Bryansburn Care Home
It was lovely to read a positive review of your mum's experience of day care at Bryansburn. We have a great team and they will be delighted to read your kind words. We will do our best to maintain and where possible, improve. Many thanks for taking the time to give the review.
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Review from Pam E (Daughter of Resident) published on 14 December 2023
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Reply from Gavin Kelly, Director at Bryansburn Care Home
It was lovely to read a positive review of your experience of Bryansburn, particularly the warm welcome when you first came to the home. We have a great team and they will be delighted to read your kind words. We will do our best to maintain and where possible, improve. Many thanks for taking the time to give the review.
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Review from Lynn F (Daughter of Resident) published on 12 December 2023
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Reply from Gavin Kelly, Director at Bryansburn Care Home
It was lovely to read a positive review of your experience of Bryansburn. We have a great team and they will be delighted to read your kind words. We will do our best to maintain and where possible improve. Many thanks for taking the time to give the review.
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Review from Alison P (Daughter of Resident) published on 7 December 2023
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The staff went out of their way to ensure her birthday was celebrated, involving us and changing planned timings so we could be part of it. A happy birthday sing song, cake and tea were provided.
Was just lovely to have Mum and
Staff at Bryansburn Care Home, thanks for all you do, keep being you.
Reply from Gavin Kelly, Director at Bryansburn Care Home
It was lovely to note you had a lovely birthday celebration in Bryansburn Care Home with your mum. We are lucky to have a great team and I know they will appreciate your kind words. Thanks for taking the time to place this lovely review.
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Review from Paul S (Brother of Resident) published on 21 March 2023
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Reply from Gavin Kelly, Director at Bryansburn Care Home
Thanks so much for taking the time to place a review. It was lovely to read your kind words. We will do our best to maintain and improve standards where we can.
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Review from Adeline M (Sister of Resident) published on 28 February 2023
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The Review Score of 9.9 (9.854) out of 10 for Bryansburn Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.854 for Bryansburn Care Home is calculated as follows: ( (184 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 212 Ratings = 4.854
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bryansburn Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
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Job Title: Home Manager
Joined: 2010
Monika has been part of the team at Bryansburn for almost 15 years progressing from staff nurse to her current role as Home Manager which she has been in for a number of years.
Monika is dedicated and passionate about delivering the best care she can supported by her wider team.