Bryansburn Care Home

100 Bryansburn Road, Bangor BT20 3RG
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Top 20 carehome certificate
9.9 56 Reviews
  • Bryansburn Care Home, Bangor
Situated in Bangor West, Bryansburn Care Home is a modern, purpose-built 35 bed care home offering professional nursing care for those living with dementia or related illness. They adopt a person-centred approach to all aspects of care taking into account each resident's unique qualities, abilities, interests, preferences and needs in a dignified and respectful manner.

Bryansburn offers modern care facilities whilst maintaining a homely environment. The home is divide into four intimate units enabling residents to relax and dine in smaller numbers. Residents have a choice of four lounge and four dining rooms which feature comfortable and specially designed furnishings. The home also has a range of comfortable, tastefully decorated and well-equipped bedrooms which residents can personalise. The chefs at Bryansburn pride themselves on knowing the tastes of residents and prepare a choice of fresh, nutritional meals and catering for any dietary and cultural needs.

The care home places a great emphasis on social interaction and prides itself on the range of activities offered. An activity therapist holds daily sessions of reminiscence activity programs to provide a therapeutic level of care, with personal choice and individuality paramount. The home carries out a life profile by liaising with residents and their loved ones to find out what their former jobs, hobbies and pastimes were to tailor activity sessions to suit.

Bryansburn encourages family and friends to visit their loved ones and to attend any events that they hold.

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Care Provided by Bryansburn Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Monika Wojciechowska (Home Manager)
  • Admission Criteria
    • All referrals
    • Ages 65+
  • Room Information
    • Single Rooms (35)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1996
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Bryansburn Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Dementia Care £1,000 – £1,000
    • RESPITE Self-Funded Nursing Dementia Care £1,000 – £1,000

  • All care is included excluding supplementary care such as hair and podiatry
  • (these prices are only a guideline, please contact Bryansburn Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Wheelchair Access
  • Parking

  • Free on site parking


Bryansburn Care Home Reviews (56)

Total of 56, showing 21-40
9.9

Bryansburn Care Home has a Review Score of 9.9 (9.854) out of 10, based on 18 reviews in the last 2 years. Over all time Bryansburn Care Home has 56 reviews.

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Review from Elizabeth C (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the staff they are extremely friendly and very attentive to my mother's needs. They will drop in to see her and it's lovely to see her smiling when they are talking to her. If my mother is in need of anything, they are straight in to help. We really could not have gotten our
mother into a better place.

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Review from Julie-Anne B (Daughter of Resident) published on 26 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was taken to Bryansburn Care Home from the hospital by ambulance, when we arrived some of the staff came outside to welcome us. I can honestly say from the minute we stepped through the front door my mum has been treated with support, care and most importantly dignity. Bryansburn Care Home
is managed sufficiently, all the staff are very hard-working. My mum who lost two stone in the hospital is eating very well, the food is of an excellent standard with a member of staff on hand to assist my mum who can't feed herself. My mum's room is spotless. All the staff do everything possible to make my mum feel secure and loved.

Reply from Gavin Kelly, Director at Bryansburn Care Home

Many thanks for taking the time to place this lovely review. It is lovely to read how positive your experience of Bryansburn has been since your mum became a resident. We will do our best to maintain and improve where possible.


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Review from M M (Daughter of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father arrived in Bryansburn Care Home in November 2021. From the first day he arrived, he was made to feel very welcome. The staff and rooms are always clean and tidy. The food is exceptional and caters to every type of dietary requirement. The home provides a varied programme of social events and
encourages all relatives to participate. A lot of effort is made by staff and management to make my father's stay, a safe and pleasant place.

Reply from Gavin Kelly, Director at Bryansburn Care Home

Many thanks for taking the time to place a review. It is good to note your positive experience so far in Bryansburn since your father became a resident and it is very rewarding to our teams to receive positive feedback. As always, we will do our best to maintain and improve where we can.


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Review from A C (Son of Resident) published on 12 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been great with Mum who suffers from dementia and she always lights up when one of them comes into her room. Mum is well settled after her first year in the home and the staff keep me well informed of any change in her condition.

Reply from Gavin Kelly, Director at Bryansburn Care Home

Many thanks for taking the time to place a review. It is good to note your positive experience and it is very rewarding to our teams to receive positive feedback. As always we will do our best to maintain and improve where we can.


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Review from Ursula N (Daughter of Resident) published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled into this home extremely well and I can only put that down to all the staff that look after her. The staff are very friendly, both to Mum and her family, they are pleasant and kind and take the time to speak to Mum. The home is very clean and always has a very pleasant smell. Mum's
clothes are well-washed and she always has fresh clean clothes on. The food is always appetising and appropriate to her needs. The manager and staff/nurses always keep us up to date.

Reply from Gavin Kelly, Director at Bryansburn Care Home

It was lovely to read your kind words about Bryansburn. We have a great team and I know they will really appreciate the positive feedback. We will do our best to maintain and improve where possible. Thanks for taking the time to review.


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Review from R W (Husband of Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I and the family would rate Bryansburn as a home-from-home for my wife. We truly appreciate your continuing support.

Reply from Gavin Kelly, Director at Bryansburn Care Home

Many thanks for your kind review. It was lovely to read that both you and your family rate Bryansburn highly.


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Review from M N (Husband of Resident) published on 15 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has Alzheimers and the care and kindness she receives, is second to none. They keep her clean and comfortable and her clothes are maintained better than when I was doing it. On her birthday, the staff produced a cake and sang happy birthday. A nice gesture. I am really pleased with the level
of care and the kindness of the staff and have already recommended the home to others.

Reply from Gavin Kelly, Director at Bryansburn Care Home

It was a pleasure to read your kind words about Bryansburn. We truly have a great team and I know they will really appreciate the positive feedback. Thanks for taking the time to review and may we take this opportunity to wish both you and your wider family a merry Christmas!


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Review from Sandra C (Daughter of Resident) published on 15 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having researched care homes I was thrilled that Mum was offered a placement in Bryansburn, which was my number one choice. I have found the facilities excellent, Mum's room is very comfortable and inviting and being able to personalise it is excellent. A mini home from home. The care Mum is receiving
is excellent and the staff are compassionate, considerate and take time to interact with Mum. They are also brilliant with family and friends visiting. It was Mum's birthday at the start of December and they ensured it was a good day for her with banners and a lovely home-baked birthday cake complete with candles and a rendering of happy birthday. I was apprehensive about Mum going into care, but I am more than happy with Mum being there and can relax knowing she is in good hands and receiving the necessary and best care. A big thank you to the manager and all the staff in Bryansburn for their care of Mum and for their care of me. Thank you all. Excellent.

Reply from Gavin Kelly, Director at Bryansburn Care Home

It was a pleasure to read your kind words about Bryansburn. We truly have a great team and I know they will really appreciate your sincere thanks and positive feedback. Thanks for taking the time to review and may we take this opportunity to wish both you and your wider family a Merry Christmas!


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Review from Heather L (Daughter of Resident) published on 8 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are so helpful, nothing is too much trouble especially when you are so dependent on them to be there for Mum during the pandemic.
We are able to speak to Mum on the phone and via WhatsApp which is so important to the family and for Mum to keep in touch.
Thanks to the manager and her
lovely team.

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Review from Catriona C (Daughter of Resident) published on 5 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the treatment my mother receives. She is always clean and dressed in clean nightwear. Her room is always cleaned and bedding changed regularly. The staff are lovely towards my mother even when she's being difficult. The home did a great job of keeping Covid out at the start of the
Pandemic.

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Review from Ann C (Daughter of Resident) published on 5 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

How blessed are we to have yourselves to take the best possible care of dad in our absence. During these bizarre and crazy times, you guys have been stalwart in your care, medical attention and compassion towards Dad, providing him with a temporary replacement family until we can take up our mantle
in visiting, caring for and loving Dad as we do. Oh how we miss him so much but your professional and caring team are providing him with the care that he needs until we can be with him again.
We, as a family, are kept up to date with any changes in Dad's medical condition, any needs that he has and his general health, which is a great comfort to us. We also know that your team look after Dad's great passion in colouring in, in ensuring his books/pens are available to him and making sure his TV is on, to keep him occupied during this agonising lonely time that he must be going through. Please keep on looking after Dad for us, we so appreciate all that you do. All our love.

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Review from Alison K (Daughter of Resident) published on 5 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Bryansburn Care Home staff have cared for my mother during this difficult time in a warm and professional manner. I believe the continuity of staff is very important for residents and results in the harmonious atmosphere of the home. Nursing staff, care assistants and the manager are caring, helpful
and supportive.

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Review from Anita R (Daughter of Resident) published on 3 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very pleased with the care our mother receives in Bryansburn Care Home. The staff always make her smile and this is very important to me as a daughter. The staff have worked very hard during the pandemic to provide safe care for residents and this is very much appreciated.

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Review from Adrienne C (Daughter of Resident) published on 29 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been in Bryansburn Care Home for approximately 6 years now. From the day we first visited the home and met some of the staff we knew it was ideal for Mum. The home is always very clean and fresh smelling and maintained to the highest standards. Any time my sister and I have been in to visit
everyone is lovely with the way they deal with Mum. The home are very good at keeping us informed of any issues there are, and it's never a problem when we phone to check how Mum is. We would highly recommend Bryansburn Care Home to anyone who has a family member with dementia who needs care in lovely surroundings.

Reply from Gavin Kelly, Director at Bryansburn Care Home

Adrienne, many thanks for your kind words and we really appreciate you taking the time to post a review. Kind regards.


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Review from Maggie M (Granddaughter of Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grannie has been at Bryansburn since May 2019. The home is excellent and the staff are amazing. All through lockdown, they kept us fully informed about Grannie with video calls and phone calls. We know she is being well looked after and cared for daily. The manager is always available, as needed,
for a chat or catch up on anything we, as a family, need. Hats off to her and all the staff for the past 12 months as it has been very difficult times.

Reply from Gavin Kelly, Director at Bryansburn Care Home

Maggie, many thanks for your kind words and for taking the time to post a review. Kind regards


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Review from Linda F (Sister of Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our brother has been a resident in Bryansburn Care Home for a few years. He is extremely happy and very settled. During Christmas and New Year, the staff and residents celebrated festivities as normally as possible during these trying times. It's amazing to see posts showing our brother and other residents
having fun. A credit to all staff.

Reply from Gavin Kelly, Director at Bryansburn Care Home

Linda, many thanks for your kind words and for taking the time to post a review. Kind regards


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Review from Bob M (Son of Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Superb staff and organisation. My mother has been here for almost a year now and the staff have been excellent, helping both my parents during this extremely difficult time. They are also excellent and transparent in their communication.

Reply from Gavin Kelly, Director at Bryansburn Care Home

Bob, many thanks for your kind words and for taking the time to post a review, it really is much appreciated. Kind regards


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Review from Jim M (Son-in-law of Resident) published on 24 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is my opinion that, having met the staff in Bryansburn Care Home, that they have the best interests of all residents at heart. It is a great relief to know that I no longer have any worries or concerns about my relative’s care or well-being. It is evident that all those in Bryansburn take pride in
their vocation; this care home and all of the residents. It’s great to see the owners rewarding their staff with long service rewards and I have to mention how impressed I have been in their professionalism during COVID-19 lockdown period. If you want the best for your relative, I have absolutely no hesitation in recommending this home. Thanks to all staff for giving me peace of mind again.

Reply from Gavin Kelly, Director at Bryansburn Care Home

Many thanks for this lovely review. It's great to read your positive comments about Bryansburn and our team.


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Review from Ali M (Daughter of Resident) published on 16 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff in this care home are an absolute credit to their employer. The management/nursing team are professional and the staff are kind, compassionate and very much resident-focused. This is a home-from-home environment. The staff treat the residents like family: with respect and dignity and
the same respect is then reciprocated by families to staff and owners. This home has restored my mother’s faith in humanity. Nothing is too much trouble for anyone; organised entertainment and activities are wonderful. The chef is amazing: if someone has special needs or requests something different he will aim to provide it. Good wholesome cooking that you’d enjoy in your own home. Chef’s speciality has to be his birthday cakes that he makes for the residents! What a treat! Thank you. The only way you will ever find another care home as good as this one is to go to one of the other 3 Burnview establishments! In my experience, this has to be the best care home in North Down and Ards!

Reply from Gavin Kelly, Director at Bryansburn Care Home

Thank you so much for this very kind review. Although we never want to be complacent we feel we have a great team and I know they will appreciate your kind words especially at these difficult times. Thanks again for taking your time to submit this review.


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Review from W G (Husband of Resident) published on 24 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff is helpful and very approachable. Staff willing to tell me how my wife is keeping and that she talks to them.

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Current Review Score: 9.9 (9.854)

Overview of Review Score

The Review Score of 9.9 (9.854) out of 10 for Bryansburn Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.854 for Bryansburn Care Home is calculated as follows: ( (184 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 212 Ratings = 4.854

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bryansburn Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (7)

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Meet the Team (1)

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Monika

Job Title: Home Manager

Joined: 2010

Monika has been part of the team at Bryansburn for almost 15 years progressing from staff nurse to her current role as Home Manager which she has been in for a number of years.


Monika is dedicated and passionate about delivering the best care she can supported by her wider team.