Comber Care Home

17 Castle Street, Comber, Newtownards BT23 5DY
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9.6 29 Reviews
  • Comber Care Home, Newtownards
Comber Care Home is located on the beautiful Ards Penninsula and is situated just a few miles from Newtownards. The home is convenient for shops, amenities and public transport.

The care provided at Comber is based on each individual's needs and provides nursing care at a range of different levels.

The home has beautifully maintained gardens with a patio area which is safe, peaceful and is an ideal place for residents to socialise or pursue hobbies.

Comber has many communal areas in which people can use if and when they please - whether it is just for relaxing or catching up with relatives.

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Care Provided by Comber Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 72 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Michelle MacMillan (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (16)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Comber Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £905 – £980
  • (these prices are only a guideline, please contact Comber Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Comber Care Home Reviews (29)

Total of 29, showing 1-20
9.6

Comber Care Home has a Review Score of 9.6 (9.606) out of 10, based on 19 reviews in the last 2 years. Over all time Comber Care Home has 29 reviews.

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Review from Phil N (Son of Resident) published on 4 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff in above care home are extremely kind and helpful. Not only to my father but to us as family and also to other visitors. The staff show patience and friendliness to the residents and display a warm sincere willingness to help all of them with any task, big or small.

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Review from Maggie G (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so delighted to complete this review of the Comber Care Home. My mother has been a resident for 9 months and she is very content and happy due to the caring staff who attend to her needs on a daily basis. The staff give 100% effort everyday. Nothing is too much trouble. Always have a smile even
if they are short staffed. The home is cleaned daily and a thank you to the service staff for the maintenance of TV's and heating. The entertainment activities at Christmas were brilliant. Thank you all for making life worthwhile.

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Review from Robert M (Son-in-law of Resident) published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all excellent. The attention to detail and kindness is 100%. I know she is currently well care for here. The activities are very well organised and I know she enjoys them.

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Review from S W (Brother of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Very friendly hard working staff, who unfortunately at times seem overstretched! Appears a larger than average turnover of staff which is never a good sign in any business. I've met a few short stay people who were quite mobile and were complimentary about the home so perhaps it's the long stay residents
that require the most care I base my assessment on.

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Review from J M (Wife of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I write on behalf of my husband service user, who has resided in Comber Care Home for respite care this month. This care home is very comfortable, staff very kind and caring. When settled in my husband felt well cared for and we appreciate all the staff did to support all his needs.

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Review from J S (Respite Resident) published on 8 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Placed here for rehab - initially 8 weeks. Ended more like 14 weeks. 2 broken legs. One badly damaged knee, which took a long time to recover.
Staff outstanding 5 star rating. Care excellent. Food variable at best. As a trust founded, I cannot answer value for money.

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Review from K H (Son of Resident) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was immediately made to feel at home by staff. I was very pleased to see how they treated her with kindness and care. Her room is bright and comfortable. My mum has started to integrate with other residents which is great. I appreciate the care she is given and the updates I receive every
time I visit. (6 weeks in at this time)

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Review from R C (Resident) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So far I have enjoyed my stay at Comber. The staff are very good and friendly, you can have a good laugh with the staff.

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Review from Zoe L (Niece of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been here just over a year now and loves it, we come nearly every day to visit. The staff cares so much for him. He speaks highly of all the staff. The care and support is great. The care staff deserve a shout-out as they do an amazing job and never stop. Overall a great care home.

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Review from Ian W (Brother of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

While my sister was in the home her care and attention was first class. Everyone was going out of their way to assist with anything they could do to help her.
Would recommend this home to anyone.

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Review from James L (Son of Resident) published on 29 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the service given to my father during his 2+ years he resided at Comber Care Home.
He often told his visitors and people we met outside that the staff are very good to him and we could not ask for better. We agreed with this statement. We sincerely thank all staff for their dedication
and loving service, making his stay a home from home.

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Review from Sylvia S (Cousin of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a former care worker myself, I am very impressed with the level of care given at Comber Care Home. I usually visit 2-3 times weekly and find the staff very welcoming and approachable. Good communication from nursing staff regarding doctors and other health care professionals' visits re-treatment
and medication. Great variety and regular activities. The home is always spotless which is a credit for the cleaning staff!

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Review from R T (Respite Resident) assisted by family/friend published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay was so comfortable. The food was good. The staff were so caring and helpful. I would recommend this home to anyone.

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Review from L B (Niece of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Up until now everything seems good, my Uncle has only been in Comber Care Home for a few weeks. But the staff I have met have been lovely and very attentive. The room is bright and airy and there was singing for the residents last week.

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Review from Vivien M (Daughter of Resident) published on 6 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Comber Care Home for over three years. I have nothing but praise for the care she has received from both the nursing staff and carers. I understand how busy everyone is, but sometimes, there is quite a while to wait after buzzing. Everyone is very pleasant and does their
utmost to keep my mum's dignity. I cannot thank them all enough.

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Review from Tommy L (Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I don't have much to say. But tell you the truth it's a very good home. The staff are very good I don't have to worry about anything, I only hate the level 4 food I don't know if I am eating fish or meat. I have bowel cancer at the moment I am losing the desire to eat. But I am happy for my life is
in the hands of my Lord Jesus and God and they are looking after me, I would like to thank you for good care home.

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Review from George S (Son of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother is well cared for by the staff in Comber. The family is very happy with everything in the home.

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Review from H C (Goddaughter of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family couldn't have asked for any better care in the 4-weeks she was here. The staff were incredible with her, and very attentive to her names. Not only did they look after her but kept us very informed of all that was happening. Would highly recommend it to anyone.

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Review from L A (Granddaughter of Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't ask for better care of our grandmother. Always good communication, and wonderfully warm, caring, happy and professional staff.
The home itself has the best facilities and hotel services - being clean, warm and serving good, nutritious food with plenty of variety.
No corners are cut in
the provision of care at Comber Care Home.

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Review from E S (Daughter of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of Mum's stay in the care home was very pleasing indeed. The accommodation was excellent and all staff friendly, efficient and nothing was too much trouble, would recommend Comber Care Home to others.

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Current Review Score: 9.6 (9.606)

Overview of Review Score

The Review Score of 9.6 (9.606) out of 10 for Comber Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.606 for Comber Care Home is calculated as follows: ( (151 Excellents x 5) + (47 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 216 Ratings = 4.606

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Comber Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Top 20 Care Homes Northern Ireland 2025

Recipient: Comber Care Home

Date: Friday 31 Jan 2025 More details

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Frequently Asked Questions about Comber Care Home

What types of Care is Comber Care Home registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Comber Care Home provide?

Palliative Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Comber Care Home have?

There are 40 Single Rooms and 16 Couples/Companion Rooms.

What are the Facilities & Services at Comber Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Comber Care Home to the centre of Newtownards?

3.6 mile(s) as the crow flies, distance by road may be significantly further.