Croagh Patrick Care Home

Miller Hill, 235 Millisle Road, Donaghadee BT21 0LN
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8.4 16 Reviews
  • Croagh Patrick Care Home, Donaghadee
Croagh Patrick Care Home is situated outside of Donaghadee overlooking beautiful Irish Sea views.

The home provides various levels of care depending on individual needs 24-hours a day. Croagh Patrick provides nursing care - whether this is general assistance with everyday living or end-of-life care. The home also has a respite service for when care is needed for shorter periods of time.

Croagh Patrick is in a quiet rural setting and is a perfect place to enjoy the tranquility of the Irish coastline. The home has transport links to neighbouring towns for those who wish to get out and about.

The bedrooms are all single rooms with good facilities. Communal areas are available throughout the home and are a great way to socialise or pursue hobbies.

Care Provided by Croagh Patrick Care Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 67 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Karen Blair (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (67)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1997

Funding & Fees Guide for Croagh Patrick Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £905 – £1,005
    • RESPITE Self-Funded Nursing Care £905 – £1,005
  • (these prices are only a guideline, please contact Croagh Patrick Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Croagh Patrick Care Home Reviews (16)

8.4

Croagh Patrick Care Home has a Review Score of 8.4 (8.406) out of 10, based on 5 reviews in the last 2 years. Over all time Croagh Patrick Care Home has 16 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been very happy here since she came in (initially for rehab) over 2 years ok. The care staff are all very friendly and listen to mum while taking care of her and all her needs. There are regular events both for residents only, such as quizzes, cinema afternoons, making cards etc. and also
events where family and friends are welcome. These have included a harpist, 'Elvis', barbeques, choir visits and several others. I have always felt very much at home when visiting mum. Croagh Patrick Care Home is definitely a home from home.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely helpful and very friendly. They helped my brother (42 years) to adapt to leaving his own home after our mother passed away. They provide a 'family' atmosphere which is wonderful to see. Always willing to help or advise and always very approachable. I have no worries or concerns
that my brother's wellbeing is in great hands. Thank you for your care and support.

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Overall Experience  Overall Experience 5.0 out of 5

Everything seems satisfactory. Mum and family are quite happy of my mum residing here.

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Overall Experience  Overall Experience 5.0 out of 5

My father has mitochondrial disease which requires high levels of care as he is blind, hard of hearing and peg fed etc. The staff, even though they are under a huge amount of pressure, have been fantastic in their care of dad and always kind and friendly to us all as a family. It has been a blessing
that the home allows us to bring the dogs in to visit dad as it is the highlight of his week and other residents also enjoy seeing them. The home is clean and tidy and all their washing is done. Management and all staff are approachable and helpful making visiting pleasant. His condition is clearly monitored and we are given regular updates. The only improvement would be that more staff are given training on dealing with hearing aids as he relies greatly on these.

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Overall Experience  Overall Experience 4.0 out of 5

A week's Respite Care was completed at this home in May 2024. This is my 2nd stay here. A comfortable stay with a varied choice of meals throughout each day at mealtimes. Staff are attentive and daily activities appear to take place on a regular basis. The gardens and surrounding area are pleasant and
peaceful. The room was very pleasant with lovely sea views.

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Overall Experience  Overall Experience 5.0 out of 5

My 93 yr old mother has been in Croagh Patrick for over 3 years. In all that time, I have been very pleased with the care. The staff are excellent. Always do their work with a smile and are very caring to each resident. I also visit other relatives there on a "pets as therapy" basis with my dog and
I see the same care given to each and every person. Excellent.

Reply from Jasmine Bracken, Marketing Administrator at Croagh Patrick Care Home

Thank you, Valerie, for letting us know how we are doing at Croagh Patrick Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Overall Experience  Overall Experience 5.0 out of 5

Both nursing and care staff within Croagh Patrick Care Home are conscientious, professional and caring. Well organised and thoughtful activities are regularly provided by a dedicated activity coordinator. Suitable and tasty meals are provided by hard-working kitchen staff and the home is kept clean
and comfortable by helpful domestic staff. Management and admin staff are approachable and helpful.
Well pleased and content that my mother has settled in well to this care home.

Reply from Ronnie Cavanagh, Marketing at Croagh Patrick Care Home

Thank you, Heather, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Croagh Patrick Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has received excellent care in this home. Staff and management have been great. The food and overall standard is of a high quality. I would highly recommend for anyone who needs care etc.

Reply from Ronnie Cavanagh, Marketing at Croagh Patrick Care Home

Thank you, Glenn, for letting us know how we are doing at Croagh Patrick Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the care given to my father. The staff are very kind and are extremely vigilant regarding his physical health.
The activities organised are good also for his mental and emotional health.

Reply from Ronnie Cavanagh, Marketing at Croagh Patrick Care Home

Thank you, Barbara, for your comments about your recent experience at Croagh Patrick Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Overall Experience  Overall Experience 3.0 out of 5

Staff try their best but more staff are needed, plus the food is bland and unappetising. More activities are required to stimulate the residents. The Wednesday trip to Donaghadee Community Centre was, for some of the others, the highlight of their week, yet it was stopped for lack of numbers. They were
given a good dinner and entertained for an afternoon. Why has no one ever tried to get this going again?

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Overall Experience  Overall Experience 4.0 out of 5

Caring staff that provide a good service to residents and their families and help when required.

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Overall Experience  Overall Experience 5.0 out of 5

My mother is getting very good care from the time she arrived in March 2016.
She has been very ill and the staff have looked after mum and her immediate family very well.

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Overall Experience  Overall Experience 4.0 out of 5

My 96-year-old father was in Croagh Patrick Care Home for 3 months . He moved there having suffered a subdural haematoma and also suffering from dementia. We found the manager to be kind, approachable and very compassionate. It gave us great confidence which was confirmed when we got to know the staff.
At all times we experienced kind and caring staff who maintained respect and dignity for my father and did everything they could to make sure he was comfortable and content. They were very responsive to any requests and good at listening and acting on any concerns. The carers were unfailingly pleasant, caring and helpful. The home was kept spotlessly clean by ladies who were also interested in my dad and would have had a little chat with him. Overall we were very pleased indeed with the care my father received in Croagh Patrick and want to thank all the lovely staff there who made this stay a very good experience both for him and for us. Our thanks also to a wonderful manager!!

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Overall Experience  Overall Experience 4.0 out of 5

Clean nursing home, lovely grounds. Client's room clean and he is washed and well looked after. Food average but he likes it. Mother also was a resident here. Very friendly staff.

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Overall Experience  Overall Experience 5.0 out of 5

Very good, kind, attentive staff. Only problem I see is evenings when the changeover reduces staff. More staff needed for bedtime as buzzers go constantly. They are under a lot of pressure and do their best.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted from hospital roughly five weeks ago. She has an in dwelling catheter (has had four years) and suffers from UTI almost constantly. She is on permanent oxygen and her short term memory is not good. From the very beginning I can honestly say that everyone of the staff have been fantastic
in their care, compassion, empathy and understanding, both for mum and us the family. They have made a very difficult and upsetting time much easier for us and we are only too pleased mum is in Croagh Patrick home particularly amazing.

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Current Review Score: 8.4 (8.406)

Overview of Review Score

The Review Score of 8.4 (8.406) out of 10 for Croagh Patrick Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.533 for Croagh Patrick Care Home is calculated as follows: ( (34 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 60 Ratings = 4.533

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.873 Points relating to the number of positive Reviews for Croagh Patrick Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4. 5 Positive Reviews ÷ 13.4 = 0.373

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Frequently Asked Questions about Croagh Patrick Care Home

What types of Care is Croagh Patrick Care Home registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Croagh Patrick Care Home provide?

Palliative Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Croagh Patrick Care Home have?

There are 67 Single Rooms.

What are the Facilities & Services at Croagh Patrick Care Home?

Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Croagh Patrick Care Home to the centre of Donaghadee?

0.6 mile(s) as the crow flies, distance by road may be significantly further.