King's Castle Private Nursing Home

Kildare Street, Ardglass, Downpatrick BT30 7TR
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35 Reviews
  • King's Castle Private Nursing Home, Downpatrick
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Care Provided by King's Castle Private Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 42 Service Users
  • Primary Care Categories
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Cancer Care
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Messana Investment Ltd
  • Person in charge
  • Mary Peake (Nurse Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • There is open visiting within the home, however, please can people refrain from visiting during meal times, unless are assisting with helping them with their needs.


  • Parking

  • Parking available onsite.


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King's Castle Private Nursing Home Reviews (35)

Total of 35, showing 1-20

Over all time King's Castle Private Nursing Home has 35 reviews.

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Review from Mary B (Daughter of Resident) published on 2 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into King's Castle in early May. It was extremely difficult to find a home offering our family any sort of reasonable visits however from our first contact with the manager our worries and concerns were addressed and as a family, we have been made so welcome and after 6 weeks we know
we made the right choice as mum settled in from day 1 and it is simply a joy to see the care and support they provide for her whilst allowing us to maintain regular contact with her. Staff are so lovely and I often witness them interacting with residents in a most caring way. Coming from a large family the difficult transition from her own home into long-term care has been handled with care and respect by the team at King's Castle and I know that we have been so lucky in finding this new ‘home’ for our mother. I would happily recommend to anyone.

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Review from Kay K (Daughter of Resident) published on 29 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to King's Castle for end of life care. Even though there were COVID restrictions in place the staff went out of their way to allow us as much access as possible to our mother's bedside. We were able to be with her in her final days which has given us enormous comfort. The staff
were exceptional in the care and compassion shown to our mother and to us, and they all seemed to enjoy being part of the team. As a retired nurse myself, I was so impressed by the nursing leadership shown which was evident in the professional and compassionate attitude of the staff. My mother passed away with dignity, without any pain and peacefully, with her family by her side, an experience we will never forget and be forever grateful.

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Review from Tommy H (Resident) published on 5 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During my stay here, there is not one person I could single out. Everyone did their utmost to ensure that I was looked after, and nothing was to much trouble. Thank you so, so much to each and everyone working here. Highly recommended to anyone looking to stay here.

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Review from S L (Wife of Resident) published on 7 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very welcoming place, the qualified staff are extremely professional and nursing assistants and all other staff are friendly to visitors, kind, patient and tolerant to clients, especially my husband. He enjoyed his stay at King's Castle, even though he was quite weak and ill on arrival. He
enjoyed the company of others especially other male residents and the care given to him. It was excellent.

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Review from S G (Son of Resident) published on 26 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother was admitted to King's Castle following her wish. The staff, from senior management down to Auxiliary care, were extremely helpful and flexible in their care of my mother from day 1 right up to the time she was admitted to hospital for her final days. The staff were professional but
always kind and thinking in their interactions with my mother - to the extent that my mother asked to be returned from hospital to King's Castle for the kindness she received there.

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Review from A T (Daughter of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became extremely ill at the end of December 2018.
The staff of King's Castle provided her with the highest standard of care possible, right until her death in January 2019.
Not only did they look after mummy so well but the support for us, her family at this difficult time was tremendous.
The
kindness and love shown for mummy overwhelmed us.
I highly recommend King's Castle if someone you love needs nursing care.

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Review from Colette Q (Niece of Resident) published on 12 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident in Kings Castle since October 2018. Since that date, I have been very impressed with the care, compassion, kindness and support she has received. My aunt has spoken on several occasions about how happy she is in Kings Castle. There is always a warm, friendly atmosphere in
the home and staff are always engaging with residents.
Our visits are always encouraged and, we as family, made to feel very welcome. Staff are always available for a chat and update. I have noted on several occasions the very respectful way staff engage with residents. I would like to thank the staff and management for the care they have given and continue to give to my aunt.

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Review from Joan O (Daughter of Resident) published on 5 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to King's Castle in November 2018 with end-stage dementia she was immobile and required total nursing care, unfortunately, her condition deteriorated after Christmas and she died on 9/1/19.
I cannot speak highly enough of the care and attention she receives from all staff. The
home has a wonderful homely feeling, it is professional and approachable. I would not hesitate to recommend King's Castle to others.

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Review from Ryan L (Grandson of Resident) published on 21 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One off, a good care home, I would say its got better and I would like to thank all the staff that looked after my Grandmother on her respite and hope all the staff the best. Very clean and nice home.

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Review from J M S K (Daughter of Resident) published on 13 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

King's Castle Nursing Home provides a very friendly and caring environment. The staff are very attentive towards the residents. Nothing seems to be too much bother. My mother is content and feels safe and secure in this environment. She takes part in and enjoys the various activities provided. I have
noticed how the nurses and care assistants take time to chat, help and encourage the residents. Visitors are always made to feel welcome.

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Review from Barry S (Son of Resident) published on 7 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and friendly staff who genuinely cared for my mother, nothing was a bother for them. They were also very knowledgeable and made sure the various professionals met and treated mum. On Christmas Day, my dad was made welcome to join mum for the Christmas party. Very clean establishment.

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Review from Vera S (Daughter of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident in King's Castle for over one year. I have no complaints of the high standard of care she receives. All her needs spiritual, cleanliness and nutrition are all met and any special requests are met quickly, any minor concerns are dealt with immediately. She also has a full range
of activities are provided by the home also entertainment is also provided. Staff are always courteous to my mother and family members.

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Review from Eilish M (Daughter of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for one year in King's Castle, she receives the highest standard of care, personal, spiritual and activities. Her diet is well balanced and any requirement we wish for her as a family are met or addressed. She (my mother) is happy and content within the home surroundings.
Any small issues we have are addressed and resolved quickly. The King's Castle gives their residents a very high standard of care and compassion towards their families.

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Review from A T (Daughter of Resident) published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident since July. I find the home outstanding. The staff and nurses are wonderful and attentive. The hygiene is also very good. I'm very happy with the King's Castle home.

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Review from C F (Niece of Resident) published on 17 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was in King's Castle for four weeks before her death. Throughout her short time there she was treated with compassion, dignity and respect by all members of staff who took the time to chat with her and to make sure that she was as comfortable and pain-free as possible and that are her needs
were met fully.
As a family, we found the staff to be very friendly and approachable always willing to answer any questions and fulfil any requests we had.

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Review from Ann T (Sister-in-law of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. My sister-in-law is in King's Castle Private Nursing Home and we are very pleased with it. The staff are lovely and kind.

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Review from Paul C (Son of Resident) published on 21 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very good and helpful and there was a good family feel about the nursing home.
Pity mummy had to move recently to another home but it was closer to us for visits.
As a family, we were very happy with King's Castle Home.

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Review from Louise C (Daughter of Resident) published on 27 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum has arrived in King's Castle the care she has received has been first class the staff are so caring the surroundings are fresh and clean. My mum is happy and content. I have no problems recommending King's Castle.

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Review from Annie (Daughter of Resident) published on 26 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mums wishes was to be nursed at at home, unfortunately that wasn't possible. The care and attention she received was excellent from all grade of staff. She required a syringe driver to control her pain from Ischaemic leg, she was nursed in home and as a family we were able to stay with her until she
died. As a family we appreciated the kindness and love shown to mum. It was a well run nursing home and the staff were friendly and helpful. All the patients were looked after. I would have no hesitation recommending it and would be happy if required to be a patient myself.

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Review from Pauline T (Daughter of Resident) published on 14 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to above home in February 2013, followed by my father in April 2013. They lived in a new wing of the home in single rooms. The rooms are beautiful with authentic looking front doors. The beds are high/low with bed rails if required and pressure relieving mattress. The rooms are en-suite
with TV's. Unfortunately my dad became very ill, and died in February 2014. His care was exemplary. My mother has dementia and is well looked after causing me less stress as I live in England.

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Overview of Review Score

Performance

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Bed Vacancies

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Awards / Recognitions (5)

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Frequently Asked Questions about King's Castle Private Nursing Home

What types of Care is King's Castle Private Nursing Home registered for?

Older Person Care, Respite Care, Learning Disability, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does King's Castle Private Nursing Home provide?

Palliative Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does King's Castle Private Nursing Home have?

There are 36 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at King's Castle Private Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is King's Castle Private Nursing Home to the centre of Downpatrick?

5.6 mile(s) as the crow flies, distance by road may be significantly further.