Movilla House

51 Movilla Road, Newtownards BT23 8RG
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Top 20 carehome certificate
9.8 57 Reviews
  • Movilla House, Newtownards
Movilla House Nursing Home is purpose-built and is situated in woodland gardens and lawns in the town of Newtownards, Co. Down.

Movilla House has a friendly atmosphere providing specialised nursing care for elderly and has an enviable reputation for high quality care. Staff are trained to the highest standards and chosen for their warm, friendly and caring attitude.

The philosophy is to provide residents with a clean, secure and relaxed atmosphere where each individual will consider Movilla House their home. They promote the core values of privacy, dignity, freedom of choice, independence and fulfilment.

Dedicated activity therapists are available for residents and can arrange for them to take part in as many or as few activities as they wish.

The home is inspected by the Regulation & Quality Improvement Authority, who have remarked on the quality of food and presentation of special dietary needs.

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Care Provided by Movilla House

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Richard Porter
  • Person in charge
  • Michaela Campbell (Home Manager)
  • Admission Criteria
    • Self referral, Trust referral
    • Ages 18+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2025
    • Number of floors: 2

Funding & Fees Guide for Movilla House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free onsite parking available


Movilla House Reviews (57)

Total of 57, showing 1-20
9.8

Movilla House has a Review Score of 9.8 (9.819) out of 10, based on 20 reviews in the last 2 years. Over all time Movilla House has 57 reviews.

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Review from M G (Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident of Movilla House and I can recommend it to anyone. The care, love and kindness and help to me have been very good been if short-staffed at times. Everyone works really hard and the nursing care is wonderful, also rooms are cleaned each day and chefs are most helpful, choice of 3 on the
menu and can get something more suitable if required. I have been living here since November 2021 and am really happy with all.

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Review from Lydia B (Daughter of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's care has been excellent from when she arrived. Mum is very happy with the care she has received.

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Review from Josh L (Grandson of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandfather moved to Movilla House in September 2024 after living in a residential care home for over a year. As a family, we are so grateful for the care and support that he receives on a daily basis. Seeing the decline of a loved one is very hard but everyone at Movilla has gone above and beyond
to ensure my grandfathers needs are met and that he is comfortable and content.
We can't thank the staff enough for all of their support. It is heart warming to see the rapport they have built up with him and the smile they bring to his face. I feel that Movilla are bringing the best out of my grandfather during often tough and challenging times.

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Review from Christopher F (Son of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring over and above their daily job. Genuine concern to make sure my Dad is getting the very best out of each day
Not an easy job but the staff are always so cheerful and keep mixing it up to keep everybody interested.

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Review from C N (Son of Resident) published on 26 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is a resident in Movilla care home, she is very happy with the service that she receives. The staff all do a superb job of making Mum comfortable and happy, great activities and entertainment.

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Review from Thomas G (Son of Resident) published on 26 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident of the Home since 29 June 2024 after being in hospital for 5 months with a spinal fracture. Unfortunately, Mum needs 24-hour nursing care as she can no longer look after herself at home or be nursed at home with a care package that would provide the highest level of personal
care and safety she deserves. Mum was welcomed by the staff and settled in after a short period of time due to the caring nature and professionalism of the staff. The staff interaction with Mum makes her feel safe and secure and although Mum is bedbound other Home staff call in with her for chats and to see if she needs anything during the day. It's great the Home has open visiting and is pet friendly as our daily visits with Daisy our small dog can be any time that suits us and are therapeutic for Mum. The food and snacks are excellent. The home's laundry service is excellent and the resident's entertainment provides inclusive fun for all. I would praise all staff for their care.

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Review from David M (Brother-in-law of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law was moved to Movilla House from the hospital after a fall at home in late November 2023. His care has been excellent.

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Review from Kym C (Daughter of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was apprehensive about my mother going into a nursing home but Movilla House has put all concerns to rest. The matron and staff are so welcoming, kind and provide excellent care to all residents. The staff are very approachable and will take action if you have any issues. The home is well-maintained
and spotlessly clean. All food is good and nothing is too much trouble if you want something which is not on the menu. I would have no hesitation in recommending Movilla House.

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Review from Thelma Y (Daughter of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Movilla and its staff has cared for both my parents for the last 3 years. The excellent care and kindness they have both received has been exemplary. Recently, my dad passed away in the home and in his final weeks he was treated with dignity, compassion and loving care from all the staff. Mum continues
to thrive with the care she receives.

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Review from C S (Granddaughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care my grandmother has received. She’s been in for 2 years, the staff are very attentive, from the senior nursing staff to the cleaning staff. She is very comfortable in Movilla.

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Review from Wilma W (Daughter of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Movilla for over a year now and I am so glad that we were able to get her in here. The staff are so friendly and helpful and try so hard looking after the residents. The activities are much enjoyed by residents and visitors alike.

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Review from B M (Son-in-law of Resident) published on 16 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My in-laws have both been residents in Movilla House over these past few years, although sadly my father-in-law passed away in October 2023. I cannot speak highly enough of the care that he received throughout his time there, especially during his last few weeks and of course my mother-in-law continues
to benefit from. I have always found the staff to be extremely caring, supportive and friendly while at the same time always professional.

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Review from Tracy S (Daughter of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into her new room in August, the carers are so lovely and have a really nice way with the residents, there is a hairdresser once a week, a must for my mum and they can get their nails done as well, food is good and also if you feel like something you fancy the chefs will make it for you. A
lot of activities also, I know my mum is in the best place and is safe, they are all given their dignity and made to feel so special.

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Review from Serena H (Daughter of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was transferred to Movilla House from the hospital around November 2022. She stayed for a few months and was taken very good care of. Even the cleaning staff would stop and spend a little time with the residents, everyone was so helpful.

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Review from E B (Wife of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Been very well looked after, well fed, has a banter with everyone. All staff have been very very good to all my family and always keep me informed how he's doing. The home is always very clean and tidy, all residents are always happy.

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Review from Stephen S (Son of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Movilla House for some time now and my family all admire the staff for making my mum feel so at home.
The staff are friendly and very professional and do their utmost to make my mum comfortable at all times.

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Review from D R (Friend of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care given to my friend. Staff always very pleasant. The food is first class and the choice is good.
My friend is bedridden so does not attend the activities but I have noticed they are excellent.
The staff are very attentive and respond well to his needs.

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Review from Val H (Daughter of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing place! Our mum counts it as home. She is well cared for and allowed as much independence as she can manage. The activities on offer in Movilla House are varied and frequent and enthusiasm for balloon tennis and the numerous craft-related sessions is genuine. Staff are beyond patient,
attentive to the individual with their various quirks and preferences and always on hand with good common sense advice and an approachable smile. Our mum eats well, sleeps well and is, in fact, healthier than we have seen her in years. She feels known, valued and well cared for. Thank you to all staff for the time and effort you give to each individual and for allowing our mum’s life to be so full and useful.

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Review from Jacqeline C (Daughter of Resident) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

December was a great month for residents and their families, the home was beautifully decorated for Christmas by staff and residents got involved too, making decorations, as Mum is confined to bed she was well looked after with staff popping in and letting her know what was happening. I cannot thank
all the staff enough for their care and kindness which makes me happy knowing Mum is so well looked after.

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Review from Ann A (Daughter of Resident) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad seems fairly settled and comfortable, that’s due to the care he’s received. He gets stimulated with the activities which help pass the time for him and allows him to participate with the other residents. He eats well most of the time and is well liked by most of the staff.

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Current Review Score: 9.8 (9.819)

Overview of Review Score

The Review Score of 9.8 (9.819) out of 10 for Movilla House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.819 for Movilla House is calculated as follows: ( (198 Excellents x 5) + (35 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 237 Ratings = 4.819

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Movilla House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (9)

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Meet the Team (1)

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Michaela Campbell

Job Title: Home Manager

Joined: 2016

Michaela started her career as a Nursing Auxiliary on an acute adult ward and it was there that she decided she wanted to pursue a career in nursing.


Whilst studying for her Diploma in Nursing Studies she worked as a part time Community Care Worker providing home care to disabled and elderly people.


When she completed her Diploma in Nursing Studies at Queen’s University of Belfast, in 2000, she joined the South Eastern Trust and worked in care of the elderly for 16 years.


Michaela joined Movilla House Nursing Home as a Sister in 2016. She has been an integral part of the management team at Movilla House for 5 years. As Sister she has ensured a stimulating and caring environment is maintained at all times.


Frequently Asked Questions about Movilla House

What types of Care is Movilla House registered for?

Older Person Care, Respite Care, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Movilla House provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Movilla House have?

There are 46 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Movilla House?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Movilla House to the centre of Newtownards?

1.0 mile(s) as the crow flies, distance by road may be significantly further.