Movilla House

51 Movilla Road, Newtownards BT23 8RG
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Top 20 carehome certificate
9.8 57 Reviews
  • Movilla House, Newtownards
Movilla House Nursing Home is purpose-built and is situated in woodland gardens and lawns in the town of Newtownards, Co. Down.

Movilla House has a friendly atmosphere providing specialised nursing care for elderly and has an enviable reputation for high quality care. Staff are trained to the highest standards and chosen for their warm, friendly and caring attitude.

The philosophy is to provide residents with a clean, secure and relaxed atmosphere where each individual will consider Movilla House their home. They promote the core values of privacy, dignity, freedom of choice, independence and fulfilment.

Dedicated activity therapists are available for residents and can arrange for them to take part in as many or as few activities as they wish.

The home is inspected by the Regulation & Quality Improvement Authority, who have remarked on the quality of food and presentation of special dietary needs.

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Care Provided by Movilla House

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Richard Porter
  • Person in charge
  • Michaela Campbell (Home Manager)
  • Admission Criteria
    • Self referral, Trust referral
    • Ages 18+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2025
    • Number of floors: 2

Funding & Fees Guide for Movilla House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free onsite parking available


Movilla House Reviews (57)

Total of 57, showing 21-40
9.8

Movilla House has a Review Score of 9.8 (9.819) out of 10, based on 20 reviews in the last 2 years. Over all time Movilla House has 57 reviews.

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Review from M G (Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Movilla House in November last year after I had 2 strokes, and I have found everything really good. Care, nursing and caring staff are very good, kind, helpful and very loving. The home is very clean, well cleaned each day. Food is so good choice of 3 dinners and if it's not what anyone likes,
we can have sandwiches or something different. The chef is so good and kind too. I enjoy different activities there is quite a good variety of things to do. In the morning we get a little bowl of fruit with morning tea or coffee.

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Review from John C (Son of Resident) published on 10 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mum moved into Movilla House, the activity coordinators have gone the extra mile to keep us in contact with her via Skype calls. I cannot thank them enough as we are too distant for regular visits. They enable us to see Mum, and her us, and share photos of her extended family.

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Review from Jan C (Daughter-in-law of Resident) published on 10 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment she arrived at Movilla House after a fall in January, Mum has been so well looked after. She has gained ground lost after the fall and is so well cared for. Early on we were asked by staff what they could do to provide the best service for her and they have followed up on our suggestions.
The staff go out of their way to allow us regular contact with her via Skype as we live far away. She gets so much from this and the sharing online of photos of family and home that she no longer sees face to face. Communication is very good between us and the home, nothing seems to be too much trouble. There appear to be plenty of activities and Mum herself expresses how well cared-for she is. So glad Mum is well looked after and happily settled here.

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Review from Miriam H (Daughter of Resident) published on 10 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleased with the care mother receives in Movilla House. All staff have been very professional and pleasant. All family members have been made welcomed when they visit. Mother has stated that she is happy and content here.

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Review from Laura F (Daughter of Resident) published on 9 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Movilla House highly enough. The home is spotlessly clean and all needs catered for. Now, what can I say about the staff? They are totally amazing, nothing is too much trouble and they treat all residents with care and respect. I have told my husband if the day comes that I have to go
into care this is where he definitely has to put me.

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Review from Stacey A (Granddaughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely nanny has been a resident of Movilla House care home for several months now. She has not been herself in quite some time and in and out of hospital. Now that she has settled into Movilla House she is so much happier. The staff are so sweet and caring with her and she really has got a new spring
in her step. She loves all the entertainment and activities that go on in the home and it has really brought her out of her shell again. Our family are so happy to see her like this and to know she is getting looked after so well. We are delighted we got a place for her in Movilla House and hope she can enjoy it for a long time. Thank you to all the staff for making our wee nanny feel so loved and so at home.

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Review from B M (Daughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful and kind staff. Varied and stimulating activities organised. High level of cleanliness of residents and facilities. Really proactive in making visiting accessible during the pandemic. Skype calls and phone calls organised for family therapy live further away.

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Review from Pauline T (Daughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly parents have just recently moved to Movilla House. A decision which we as a family found very hard. We have found Movilla House to be a home from home. The staff have been very caring and professional. Their every need is catered for and the staff have been very kind and compassionate. The
daily activities and interaction with other residents and staff have been invaluable for their mental health, and Mum enjoys her pamper sessions each week visiting the hairdresser and having her nails done. Thank you Movilla House for taking the strain off our family and the reassurance that they are in good hands.

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Review from Jonathan A (Son of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Movilla House for over 3 years. I cannot speak highly enough about the care provided and the staff at Movilla House. Every member of staff regardless of their position goes out of their way to create a warm, friendly and caring environment within the home. All staff do
whatever they can for Mum and nothing is ever too much for them. They always have time for a chat with either Mum or me. Movilla House is truly a home away from home. Since moving into Movilla House my mum's condition has slowed down and this has been credited by her consultant to the caring and supportive environment within the home. Thank you to all the team at Movilla House.

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Review from S K (Daughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn’t ask for any better care when my dad was a resident in Movilla House from June 2021 until September 2021. The staff were amazing and nothing was a bother to them both with dad and us as a family. Would highly recommend.

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Review from Dorothy C (Daughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over 3 and a half years and during this time has received excellent care on a daily basis from a very dedicated workforce for whom nothing is too much trouble. They have coped with the covid pandemic admirably and continue even today working in sometimes trying circumstances
wearing PPE. When visiting was not permitted contact with my mother was maintained through the use of video calls and special thanks are due to the activities staff who facilitated this. Movilla House is home to my mother and she is treated with love and respect all the time. The standard of hygiene and cleanliness in the home is very high, the food is nutritious and the choice of menus is varied. Staff are friendly and very approachable. I would have no hesitation in recommending Movilla House to anyone looking for care for their loved ones.

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Review from Peter W (Son of Resident) published on 27 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been very professionally cared for. He recently had covid and was able to stay at the home with oxygen and antibiotics. Immediate next of kin (my brother and I) have had good visiting access. We have been happy with the precautions to avoid bringing covid into the home. His personal care
is good and clothes clean. The staff of all grades are friendly and interact with him very well.

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Review from Heather C (Daughter of Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To the staff at Movilla House
Thank you for your care
Thank you for your respect
Thank you for your humour
Thank you for your support
Thank you for your patience
Thank you for your love
Thank you for your dedication
Thank you for being the best!

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Review from Roderick M (Son of Resident) published on 26 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Movilla House since 26th August 2019 and throughout that period until now the care has been tremendous indeed. Management and staff are truly professional in all aspects of care for my mum from morning to night and all night. Right from the beginning of the pandemic their professionalism
has been amazing and has kept morale in the home extremely good. The natural ability and keen interest in my Mum’s care in all categories is excellent. Having the Skype calls and currently, the visits in the bubble are invaluable for sure.

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Review from Ellen M (Daughter-in-law of Resident) published on 22 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've selected that my review relates to December but in fact, it's about the whole of last year. My experience is that the Movilla House staff and management have excelled under very trying, exhausting, frustrating, upsetting and extraordinary circumstances. My mother-in-law has continued to receive
care and attention to their highest standard. Despite lockdown, their lines of communication have remained excellent and always open. It's been fantastic to see so many residents taking part in the activities that have continued throughout. The provision of Skype calls has been a fabulous way of keeping in touch. Hats off to everyone at Movilla House, management, staff and residents.

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Review from David T (Nephew of Resident) published on 12 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt came here in January 2020 for a few weeks. After being here it was noted that she would be unable to return to her own house. From the minute she arrived here she was very happy and she decided that she would like to stay.
The home is very clean and the staff are 1st class. They made her feel
as if it was her own home.
She celebrated her 90th birthday here during lockdown but they done everything they could to make her day special. Nothing is any trouble for the staff. They have kept the residents entertained, happy and well-fed. They have also kept the family informed of everything that is happening.
All the staff are excellent from the cleaners who do a great job to maintenance keeping the place in great order. The care assistants and nurses that have kept residents safe and entertained. To the sisters and home manager for letting us speak to my aunt on several occasions.
You all should be proud of what you do. On behalf of the rest of our family a great big THANK YOU!

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Review from Arlene W (Granddaughter of Resident) published on 4 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly grandfather was admitted for palliative care. He only lived one week following his admission. Every single member of staff treated him like he was one of their own, showing care and willingness to hi, and my family in particular to my grandmother who was admitted a few days prior. The support
and love they have shown her are second to none.

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Review from Angela H (Sister of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were just introduced to Movilla House almost two years ago when my sister suffered a massive stroke and became a resident there. From the very beginning, the staff were extra warm and welcoming and we just knew this was the right place for her to be. I can honestly say that every member of staff
from nurses, carers, domestic and kitchen staff are extremely dedicated and genuinely care about the residents and work hard to make them feel at home. Movilla House has a lovely family atmosphere and the staff just make us all feel like we are part of that family. Nothing is ever too much to ask for and they all deserve the highest of praise.

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Review from G M (Daughter of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother settled very well with the help from all the caring staff. She is comfortable in her room, enjoys the food and chatting with residents and staff. This all helps us as a family to know mum is comfortable from day to day.

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Review from Julie P (Daughter of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum moved into Movilla Nursing home last March she has been very well looked after. The staff are very courteous nothings too much as they are an immense help to mum. The activities are very good and despite mum's very bad eyesight she's encouraged to get involved in loads of activities like art
and craft making, armchair bowls etc. She is very settled and comfortable in her lovely room. The food is excellent and she enjoys a bowl of fruit in the mornings. I would highly recommend the nursing home. Mum has made it her home and she has got a new life for the better with new friends too. Our family is content in the knowledge that she's happy and safe which is very important to us.

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Current Review Score: 9.8 (9.819)

Overview of Review Score

The Review Score of 9.8 (9.819) out of 10 for Movilla House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.819 for Movilla House is calculated as follows: ( (198 Excellents x 5) + (35 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 237 Ratings = 4.819

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Movilla House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (9)

Top 20 Care Homes Northern Ireland 2025

Recipient: Movilla House

Date: Friday 31 Jan 2025 More details

Top 20 Care Homes Northern Ireland 2024

Recipient: Movilla House

Date: Wednesday 31 Jan 2024 More details

Top 20 Care Homes Northern Ireland 2023

Recipient: Movilla House

Date: Tuesday 28 Feb 2023 More details

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Meet the Team (1)

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Michaela Campbell

Job Title: Home Manager

Joined: 2016

Michaela started her career as a Nursing Auxiliary on an acute adult ward and it was there that she decided she wanted to pursue a career in nursing.


Whilst studying for her Diploma in Nursing Studies she worked as a part time Community Care Worker providing home care to disabled and elderly people.


When she completed her Diploma in Nursing Studies at Queen’s University of Belfast, in 2000, she joined the South Eastern Trust and worked in care of the elderly for 16 years.


Michaela joined Movilla House Nursing Home as a Sister in 2016. She has been an integral part of the management team at Movilla House for 5 years. As Sister she has ensured a stimulating and caring environment is maintained at all times.