Movilla House

51 Movilla Road, Newtownards BT23 8RG
Submit a Review
Top 20 carehome certificate
9.8 57 Reviews
  • Movilla House, Newtownards
Movilla House Nursing Home is purpose-built and is situated in woodland gardens and lawns in the town of Newtownards, Co. Down.

Movilla House has a friendly atmosphere providing specialised nursing care for elderly and has an enviable reputation for high quality care. Staff are trained to the highest standards and chosen for their warm, friendly and caring attitude.

The philosophy is to provide residents with a clean, secure and relaxed atmosphere where each individual will consider Movilla House their home. They promote the core values of privacy, dignity, freedom of choice, independence and fulfilment.

Dedicated activity therapists are available for residents and can arrange for them to take part in as many or as few activities as they wish.

The home is inspected by the Regulation & Quality Improvement Authority, who have remarked on the quality of food and presentation of special dietary needs.

Show Movilla House on the Map

Care Provided by Movilla House

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Richard Porter
  • Person in charge
  • Michaela Campbell (Home Manager)
  • Admission Criteria
    • Self referral, Trust referral
    • Ages 18+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2025
    • Number of floors: 2

Funding & Fees Guide for Movilla House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free onsite parking available


Movilla House Reviews (57)

Total of 57, showing 41-57
9.8

Movilla House has a Review Score of 9.8 (9.819) out of 10, based on 20 reviews in the last 2 years. Over all time Movilla House has 57 reviews.

Overall Experience

  • 50
  • 6
  • 1
  • 0
  • 0

Date Published

57
6
6
20
37

Review from Siobhan M (Daughter of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is very happy here. The staff are friendly, helpful, attentive and caring. Staff and management are approachable and matters raised are attended to straight away. The facilities and activities are excellent and my father has had an opportunity to join in when he wishes to do so and isn't pressurised.
Visitors are made welcome and have commented positively on my father and facilities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline S (Sister-in-law of Resident) published on 2 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister in law has settled down now in Movilla House and myself and her two brothers visit her regularly. I could wax lyrical about the way she has been cared and respected by all the staff and how her physical and mental well being has been looked after with kindness on a very professional level.
However, to sum up our overall experience of Movilla House, I would like to say - "We don't worry now about our loved one since she went to live in Movilla House". Thank you to everyone concerned with her care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Daughter of Resident) published on 25 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Movilla House for around 18 months. She has been looked after very well by all the staff. She is well fed and kept clean at all times. We, as a family, have no complaints about the home or its staff. We would have no hesitation in recommending Movilla to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jo O (Daughter of Resident) published on 15 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for the past 2 years and has made Movilla House his home. The staff are always friendly and willing to help with any issues my dad has. His room and the home, in general, are kept very clean and the food and menus are great. Would highly recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M N S (Respite Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff in Movilla Nursing Home provide a first class service and certainly in my case, achieved their objective 'fit for home' at the earliest date.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean H (Sister of Resident) published on 14 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have nothing but admiration for the fantastic caring staff of Movilla. They cared for my brother with great care, dignity and respect and nothing was ever too much. I would have no hesitation in recommending the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julia G (Daughter of Resident) published on 25 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had looked for ages and were quite particular in what we wanted for our mum for respite care. Upon stepping into Movilla House, we were greeted really pleasantly and the activities coordinator showed us all the facilities. My mum stayed there for two weeks and enjoyed it immensely. She actually said
it was like being in a hotel and the menu choices were fantastic. A special word of thanks to one member of staff in particular who was extremely professional. As a family, we would not hesitate to recommend this home to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret R (Resident) published on 8 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I feel at times there are too many agency staff on duty and it's difficult if they haven't been in before. Food, on the whole, is very good and chefs are very obliging in providing what you want.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ruth M (Daughter of Resident) published on 2 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for the past six months at Movilla House and I am so pleased that this is where she spent her last days.


The staff have shown great professionalism but also had the personal touch to make my mum feel special (which she was).


They treated my mum with dignity and respect

and made her time there as close to a home environment as possible.


I was also made to feel part of that personal family environment.


Thank you to the Movilla House team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Valerie P (Niece of Resident) published on 31 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt was a resident within this beautiful nursing home. All the staff from nurses, carers, activity coordinator and housekeeping teams were excellent.
They offered great care and compassion. All the staff work well as a team offering support to all the family. They make you feel part of their
extended family.
My aunt sadly passed away and I can honestly say I was well supported.
Great appreciation to them all and to the home manager you have a wonderful team supporting you.
Thank you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Son-in-law of Resident) published on 6 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This must be the best-kept secret in the world of Nursing Homes. The care taken over the residents, the entertainment and the friendly and quite normal approach of the staff to those who live there is truly amazing. In the area of entertainment even in the period coming up to easter baby chicks were
laid on and a lamb to be fed etc. The food is also fantastic. This place a cross between a hotel and a nursing home! I can say this is the best nursing home I have visited or had a family member stay in.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David M (Son of Resident) published on 28 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother aged 97, has been a resident in Movilla for the past nine months. During this time Movilla has lived up to its motto "Always trusted to care". The building is bright, cheerful and welcoming, set in well-maintained grounds. My mother's room is comfortable and kept clean and fresh. Food is
excellent; nutritious and tailored to suit individual requirements, essential for a diabetic. A wide variety of activities is available. However, what matters most is the quality of the staff. That quality is very high; residents are treated not with respect alone, but with affection. Individually and collectively, staff members create a warm, welcoming environment which greatly benefits residents and their family members. The knowledge and expertise of nursing staff give additional reassurance. In short, Movilla House is a well-administered, efficient organisation through which residents receive quality care in a pleasing and happy environment and can be highly recommended.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol E (Daughter of Resident) published on 20 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of Movilla House for almost a year and is now one of the Movilla House 'family'. He is very content and well looked after and this gives us peace of mind to know he is safe. The home is bright, clean and well looked after with no smells and it is a pleasure to visit dad
there. The staff are all so friendly and approachable. The food is excellent and all home made and individual tastes are catered for. There is always plenty going on with special events, entertainment and church services. I would wholeheartedly recommend Movilla House to anyone looking for a caring home for a loved one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ruth (Daughter of Resident) published on 20 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father has been a resident of Movilla Care Home for almost one year. The care he has received has been second to none with great attention to his emotional well-being as well as his physical health. The care staff themselves go above and beyond the call of duty to take great care of him. The food
is excellent, plentiful and nutritious and the chef in residence tailors the menu to the residents' needs. The staff have encouraged him to take part in all the many activities available as there is an excellent and dedicated Activities Organiser. Communication with the family is good and we are kept up to date with any changes in my Father's care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rosemary M (Daughter of Resident) published on 15 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would definitely recommend Movilla House to anyone who is looking for a nursing home for their loved one. My experience I have found every staff member very supportive and sympathetic to every bit of my mother's needs. The home is very clean and I have never experienced any bad smells when coming
into the reception area.
The food is very nicely presented which is very important when you have someone like my mother who would eat with her eyes, if she didn't like the look of anything then she would not eat it. Needless to say, as well as the food looking good, it is very tasty (as I have already tried it for myself). I also like the fact that Movilla House has an open door policy, you can visit anytime night or day. I find that very comforting because I feel they have nothing to hide. When a resident is poorly the level of care is fantastic, and I do go home with peace of mind knowing that I have left my mother in good safe hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean (Wife of Resident) published on 14 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Movilla for a while now and I feel that he is very well looked after. Both myself, and my husband have excellent relationships with the staff. They are extremely helpful, caring and friendly. They always have time to reassure me and they go above and beyond on a daily basis. The
care they provide to my husband is second to none.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sharon Z (Daughter of Resident) published on 27 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Movilla House for two years. As I live overseas and only get home to visit her twice a year, it is of the utmost importance to me that I feel I can trust that she is being given the best care possible. I have consistently found the staff to be very attentive, patient
and kind. They address the residents by name and are warm and caring in their interactions.
The home has undergone major refurbishment this year having been newly painted throughout and fitted with new carpets, curtains and decor. It looks completely refreshed and welcoming. The gardens are also maintained beautifully and I have enjoyed on several occasions arriving to find my mother outside with other residents enjoying a warm, sunny day. On my most recent visit I was happy to join her in a cupcake decorating workshop organized by the activity coordinator. A number of the residents gathered in the dining room to make icing and decorate cupcakes with a variety of toppings. They then ate them as tea was served and shared stories of baking in their younger days. A sing-along spontaneously broke out and was encouraged by the coordinator and everyone joined in. It was a delight to see. Also on the wall was a collage of drawings by residents from another workshop and I was happy to see that Mum had also participated in that. These activities and opportunities to gather socially are a wonderful asset.
My siblings and I feel very fortunate that our mother is at Movilla House and we are confident that she is receiving the best of care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.819)

Overview of Review Score

The Review Score of 9.8 (9.819) out of 10 for Movilla House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.819 for Movilla House is calculated as follows: ( (198 Excellents x 5) + (35 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 237 Ratings = 4.819

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Movilla House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Michaela Campbell

Job Title: Home Manager

Joined: 2016

Michaela started her career as a Nursing Auxiliary on an acute adult ward and it was there that she decided she wanted to pursue a career in nursing.


Whilst studying for her Diploma in Nursing Studies she worked as a part time Community Care Worker providing home care to disabled and elderly people.


When she completed her Diploma in Nursing Studies at Queen’s University of Belfast, in 2000, she joined the South Eastern Trust and worked in care of the elderly for 16 years.


Michaela joined Movilla House Nursing Home as a Sister in 2016. She has been an integral part of the management team at Movilla House for 5 years. As Sister she has ensured a stimulating and caring environment is maintained at all times.