Rockfield Care Home

Windmill Road, Newry, BT34 2QW
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9.9 70 Reviews
  • Rockfield Care Home, Newry
Situated on the outskirts of Newry city centre, Rockfield Care Home offers professional nursing care.

With beautiful views over Newry and the surrounding countryside, Rockfield maintains a homely environment for all who enter it.

There are comfortable, tastefully decorated and well-equipped bedrooms for residents to enjoy.

A range of locally-sourced nutritious meals are prepared and all dietary and cultural needs are catered for.

Residents can enjoy the hairdressing and beauty therapy, interdenominational church services and access to all medical professionals including podiatrists and dentists.

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Care Provided by Rockfield Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Gabriel Neculau (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 1

Funding & Fees Guide for Rockfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Rockfield Care Home Reviews (70)

Total of 70, showing 1-20
9.9

Rockfield Care Home has a Review Score of 9.9 (9.909) out of 10, based on 35 reviews in the last 2 years. Over all time Rockfield Care Home has 70 reviews.

Overall Experience

  • 63
  • 7
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Date Published

70
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35

Review from Elizabeth C (Daughter of Resident) published on 17 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been a resident for a year and a half. Throughout this time, she was treated with great respect, love, care and dignity. The overall care is excellent and at a very high standard. All the staff are friendly, very professional, accommodating and have a great rapport with both the residents
and visitors. I always had peace of mind that my mum was safe and well looked after. Thank you, Rockfield Care Home.

Reply from Gavin Kelly, Director at Rockfield Care Home

Many thanks for taking the time to place a review. We are delighted to note your positive experience of Rockfield and the care delivered to your mum. We will endeavour to maintain and improve where we can.


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Review from P B (Son-in-law of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

5-star staff.
5-star location.
5-star resources.
5-star food.

Reply from Gavin Kelly, Director at Rockfield Care Home

Thank you very much for taking the time to leave us such a wonderful review!


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Review from G M (Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent bill dept.
Customer care exceeded expectations.
They anticipate customer needs.
They resolve issues promptly.
Much better than average.
Support and service best practices.

Reply from Gavin Kelly, Director at Rockfield Care Home

Thank you for your kind words. We are so pleased to hear that you're happy with the care you receive. We will do our best to maintain and improve standards where possible.


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Review from Catherine K (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for just over 5 and a half years. Throughout this time, she has been treated and looked after with love, respect, care, dignity and friendship second to none. We, her family have always been treated with the same kindness and warmth. Rockfield is so welcoming from the moment
you step in the front door. It is such a lovely, clean and welcoming environment and it gives families peace of mind that their loved ones are being looked after for all their needs, spiritually, emotionally, socially and physically with first class care. Every member of staff goes above and beyond their job description daily. Rockfield is indeed, a very special place for residents and their families.

Reply from Gabriel Neculau, Home Manager at Rockfield Care Home

Thank you for your kind words. It is truly an honour to take care of your mum, and we are grateful to hear that you and your family feel welcomed and supported. Providing a loving, respectful and dignified environment is our top priority, and knowing it brings you peace of mind means so much to us. We appreciate the trust and look forward to continuing to deliver the best care for your mum.


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Review from M C (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the service provided. The care is excellent and a very high standard overall. They provide good nutritious food and the entertainment is very good and there are good activities. The staff are very friendly and accommodating and have a good rapport with the residents and visitors.

Reply from Gabriel Neculau, Home Manager at Rockfield Care Home

Thank you for your wonderful review! We're delighted to hear that your happy with our care, food and activities. Our team takes great pride in creating a warm and supportive environment, and your kind words mean a lot to us!


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Review from T B (Daughter-in-law of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home have taken excellent care of my mother-in-law, especially her appearance and nutrition. They have an excellent activities programme for the residents to keep them entertained. Each time I have visited the residents look very content.

Reply from Gabriel Neculau, Home Manager at Rockfield Care Home

Thank you for your kind words. We are so pleased to hear that you're happy with the care that your mother-in-law receives. Ensuring our residents' wellbeing is top priority for us!


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Review from Brendan H (Son-in-law of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care my mother-in-law has received, she is very content here. Cleanliness is of a high standard, the staff are competent and friendly and I would recommend this care home to anyone for their loved ones.

Reply from Gabriel Neculau, Home Manager at Rockfield Care Home

Thank you for your lovely review! We're delighted to hear that your mother-in-law is content and that you're pleased with our care. Maintaining high standards and a warm, welcoming environment is our priority and your recommendation means a lot to us!


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Review from Christina C (Granddaughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the care afforded to my grandmother.
The staff goes above and beyond with activities for the residents to do daily and tries to include family members as much as possible with fun activities for residents and kids to enjoy together.

Reply from Gavin Kelly, Director at Rockfield Care Home

Thank you for your kind words. We are so pleased to hear that you're happy with the care that your grandmother receives. We will do our best to maintain and improve standrads where possible.


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Review from D M (Son of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and conscious staff make the home. Very clean, and high maintenance inside and outside. Staff work through and routine. Pleasantly surprised at how good my mother's stay has been.

Reply from Gavin Kelly, Director at Rockfield Care Home

Thank you for your kind words. We are so pleased to hear that you're happy with the care that your mother receives. We will do our best to maintain and improve standrads where possible.


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Review from G C (Friend of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice atmosphere, pleasant staff, and plenty of parking spaces. The staff seems to be quite caring and doing a good job of keeping the residents happy, a top-class professional job would recommend to anyone.

Reply from Gavin Kelly, Director at Rockfield Care Home

Thank you for your kind words. We are so pleased to hear that you're happy with the care that your friend receives. We will do our best to maintain and improve standrads where possible.


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Review from J M (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional staff. Keenly interested in all aspects of my mother's well-being (physical, emotional, and spiritual). All patients are cared for. Lovely place to visit. Very happy with the excellent care. Delighted with the level and variety of activities provided.

Reply from Gavin Kelly, Director at Rockfield Care Home

Thank you for your kind words. We are so pleased to hear that you're happy with the care that your mother receives. We will do our best to maintain and improve standrads where possible.


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Review from M C (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Rockfield a very caring place, the very day that my mother went into their care I felt it was a safe and caring environment. The staff are lovely and pleasant with the residents. There are great activities to keep the residents stimulated. There is a very high standard of cleanliness.

Reply from Gavin Kelly, Director at Rockfield Care Home

Thank you for your kind words. We are so pleased to hear that you're happy with the care that your mother receives. We will do our best to maintain and improve standards where possible.


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Review from Niamh B (Granddaughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love going to the Rockfield care home to visit my nanny. The staff are always lovely. They treat my nanny so well and she loves them. They are so accommodating to my family and I on our visits. Since my nanny went in she's been so well looked after, always clean, fed, and well dressed. Her room is
always spotless and the living space is always clean and well looked after. They throw events and different parties for the residents, always trying to find ways to lift their spirits which makes me happy when I see the social media page.

Reply from Gavin Kelly, Director at Rockfield Care Home

Thank you for your kind words. We are so pleased to hear that you're happy with the care that your nanny receives. We will do our best to maintain and improve standards where possible.


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Review from Martin B (Son of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good care and communication from management. The staff are all friendly and helpful. All areas appear clean and tidy. I receive calls advising of changes to medication and to advise on my mother's health.

Reply from Gavin Kelly, Director at Rockfield Care Home

Thank you for your kind words. We are so pleased to hear that you're happy with the care that your mother receives. We will do our best to maintain and improve standards where possible.


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Review from Ciara H (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident from February 2024 and she has come on very well in her health and well-being. This is down to the care she is receiving. All the staff are very kind and friendly. The activities that are run and inclusive to all residents are amazing. When I called up yesterday, there
was a room dedicated for spa treatments with the music, robes, eye masks, etc. Where else would you get it? The thought that goes into not only caring for the residents but entertaining each and every one of them is simply outstanding. Well done to all involved!

Reply from Gavin Kelly, Director at Rockfield Care Home

Thank you for your kind words. We are so pleased to hear that you're happy with the care that your mother receives. We will do our best to maintain and improve standards where possible.


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Review from R B (Nephew of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After experiencing poor care in previous care placements the staff and management here have been excellent.
The food and care are exceptional and there is a warm, friendly environment, with lots of activities and peace of mind for the entire family that all of the needs and wants of the patient are
being taken care of.

Reply from Gabriel Neculau, Home Manager at Rockfield Care Home

Thank you very much for taking the time to leave us such a wonderful review! It brings us so much joy to know that we are making a difference in people's lives!


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Review from S C (Daughter of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, kindness, and dignity we have experienced with all of your staff has been simply wonderful. We are very grateful for the respect shown to our Mum at all times. Highly recommend it here.

Reply from Gabriel Neculau, Home Manager at Rockfield Care Home

Thank you very much for taking the time to leave us this wonderful review! Your kind words mean very much to all of us here in Rockfield!


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Review from S M (Daughter of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rockfield is very well run with fabulous, friendly and capable staff. Always smiling and kind. My mother enjoys the activities and the hair/spa days. We feel safe and not worried when we leave my mother in for respite as we know she will be well cared for. We really appreciate all the staff do. Thank
you!

Reply from Gabriel Neculau, Home Manager at Rockfield Care Home

Thank you for sharing your experience at Rockfield! We're thrilled to hear that your mother enjoys the activities and feels safe and cared for. We strive to provide a warm and welcoming environment for our residents, and it's rewarding to know that we are achieving that!


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Review from Bernadette B (Granddaughter of Resident) published on 24 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing home, the staff are incredible and caring and so passionate about their job. Every one of the staff is an angel. They made my nanny's final days beautiful and comfortable and couldn't have done enough for all her family. The most caring and loving staff, highly recommend Rockfield Nursing
Home,absolutely amazing.

Reply from Gabriel Neculau, Home Manager at Rockfield Care Home

Thank you for such a heartfelt review. We are deeply touched by your kind words about our staff and their dedication. It is our privilege to have cared for your nanny and we are glad to hear that she and your family have felt supported and comfortable! Your recommendation means a great deal to us, and we will continue to strive for excellence in all we do!


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Review from Agatha M (Sister of Resident) published on 24 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Rockfield has been excellent, my sister is being well cared for, and her health needs have been catered for, and she is treated with respect and compassion. Communication from Rockfield to the family has also been excellent.

Reply from Gabriel Neculau, Home Manager at Rockfield Care Home

Thank you for your wonderful review! We are delighted to hear that your experience in Rockfield has been excellent and that your sister has been receiving the care that she deserves. Our team is committed to providing respectful and compassionate care and it's gratifying to know that our efforts are appreciated. Excellent communication with families is a priority for us and we are pleased that this has been your experience. Thank you for trusting us with your sister's care!


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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Rockfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for Rockfield Care Home is calculated as follows: ( (378 Excellents x 5) + (38 Goods x 4) ) ÷ 416 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rockfield Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (12)

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Frequently Asked Questions about Rockfield Care Home

What types of Care is Rockfield Care Home registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rockfield Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Rockfield Care Home have?

There are 35 Single Rooms.

What are the Facilities & Services at Rockfield Care Home?

Own Furniture if required, Close to Local shops, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Rockfield Care Home to the centre of Newry?

2.7 mile(s) as the crow flies, distance by road may be significantly further.