Rockfield Care Home

Windmill Road, Newry, BT34 2QW
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9.9 70 Reviews
  • Rockfield Care Home, Newry
Situated on the outskirts of Newry city centre, Rockfield Care Home offers professional nursing care.

With beautiful views over Newry and the surrounding countryside, Rockfield maintains a homely environment for all who enter it.

There are comfortable, tastefully decorated and well-equipped bedrooms for residents to enjoy.

A range of locally-sourced nutritious meals are prepared and all dietary and cultural needs are catered for.

Residents can enjoy the hairdressing and beauty therapy, interdenominational church services and access to all medical professionals including podiatrists and dentists.

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Care Provided by Rockfield Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Gabriel Neculau (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 1

Funding & Fees Guide for Rockfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Rockfield Care Home Reviews (70)

Total of 70, showing 21-40
9.9

Rockfield Care Home has a Review Score of 9.9 (9.909) out of 10, based on 35 reviews in the last 2 years. Over all time Rockfield Care Home has 70 reviews.

Overall Experience

  • 63
  • 7
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Date Published

70
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22
35
35

Review from Eileen K (Daughter of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been staying at Rockfield Care Home. My sisters and myself have been visiting every day. We are so happy with the care my mum is receiving. The staff are fantastic and every requirement my mum needs is being taken care of. Very good, extremely satisfied.

Reply from Gabriel Neculau, Home Manager at Rockfield Care Home

Thank you from the bottom of our hearts for taking the time to leave us this lovely review. We couldn't be happier that your mother is enjoying her stay in Rockfield!


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Review from Adrienne K (Daughter of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and welcoming from the first day. Genuinely interested in my mother and family. She has settled quickly and is enjoying it here. Staff are caring and responsive, there is a very nice atmosphere and Mam reports the food is very good. Thanks to everyone here, an excellent caring home.

Reply from Gavin Kelly, Director at Rockfield Care Home

Many thanks for taking the time to post a review. It was lovely to note the great experience that both your mum and you have of Rockfield from day one. We have a great team who will be delighted to hear your positive opinion.


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Review from K P (Daughter of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with everything.

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Review from Mary F (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very big thank you to all the staff at Rockfield. My mam is a resident for the last 2 years. From caring, cleaning, hairdressing, cooking, entertaining, liturgical and medical needs my mam is so well looked after. As her daughter, it is very reassuring to see that she is very happy in Rockfield. There
is a great atmosphere in Rockfield and the staff are always welcoming and I am always kept informed of any issues regarding Mam. From social media posts, I can see the activities that are happening in the care home and it is lovely to see all the activities the staff and residents get involved with. It is great to see the kids from the local schools going into Rockfield and connecting with the residents. The Christmas play was brilliant.

Reply from Gavin Kelly, Director at Rockfield Care Home

Thanks so much for taking the time to place a review. It's lovely to note the positive experience that you and your mum have of Rockfield over the last 2 years. We are lucky to have a great team and the Christmas play was a great example of the atmosphere. We will do our best to continue.


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Review from E M (Daughter of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came into Rockfield Nursing Home on Friday 22nd December. She was a bit unsettled the first day which is understandable with new people and a different environment. Over the next few days, she settled, seemed much calmer and happier and this was such a relief for all the family. The staff are
absolutely wonderful, they show mummy the utmost greatest respect, they are so caring and mummy is treated with tremendous dignity, they are warm-hearted. She has started to interact with the other residents and as she's quiet, this is great. We can only thank everyone so much for all the care they show our mum.

Reply from Gavin Kelly, Director at Rockfield Care Home

Thanks so much for taking the time to place a review. It's lovely to note the positive experience that both you and your mum has had so far in Rockfield and that your mum is interacting well with our residents and staff. We have a great team who will be delighted to note your comments.


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Review from Marian E (Daughter of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are considerate and caring with my mother. Some go beyond helpful and make her so content. They are always there when she needs them. She enjoys activities and is very happy with the meals provided. When she has been unwell the nurses have been caring and have contacted medical support quickly.
Very clean rooms.

Reply from Gavin Kelly, Manager at Rockfield Care Home

Thanks so much for taking the time to place a review. It's lovely to note the positive experience that you and your mum have of Rockfield.


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Review from J T (Daughter-in-law of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff went over and above to provide a christmassy atmosphere. There was a wonderful variety of crafts, choirs, musicians and dancers and the staff all joined in and encouraged the residents to participate if they could. No resident was left out and every day there was some sort of entertainment.
It is lovely to see all the photographs too especially for relatives who don't live nearby and can't get to visit all the time. Nothing is ever any bother for the staff of Rockfield Care Home.
My mother-in-law has a great big room with all her home comforts. She is safe, warm and comfortable.

Reply from Gavin Kelly, Director at Rockfield Care Home

Thanks so much for taking the time to place a review. It's lovely to note your positive experience especially over the festive period that you and your mother-in-law have of Rockfield.


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Review from Pauline B (Daughter of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is treated really well at Rockfield. The staff are friendly caring and polite. They have lots of activities and events for the residents and keep them involved and entertained. She is really happy at Rochfield and I would highly recommend this nursing home. Thanks.

Reply from Gavin Kelly, Director at Rockfield Care Home

Thanks so much for taking the time to place a review. It's lovely to note the positive experience that you and your mum have in Rockfield.


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Review from Nuala C (Daughter of Resident) published on 31 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum feels very safe and happy in Rockfield Care Home. She has weekly activities, mass, hairdressing, crafts and singing - both activity ladies are amazing with the residents.
Rockfield is open to new approaches and support Mum using video calls to see her family. Rockfield feels like a family and the
nursing and caring staff are excellent.

Reply from Gabriel Neculau, Home Manager at Rockfield Care Home

I'm truly delighted to hear that your mum feels safe, happy and engaged in Rockfield. We are committed to providing a warm, family-like environment and ensuring residents have a variety of activities to enjoy. Our dedicated staff takes great pride in their work and we appreciate your kind words about their care and support. Thank you for taking the time to share your experience!


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Review from Kevin M (Son of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Rockfield for over 15 months. She has received excellent care and, aged 84, is now healthier and happier than at any time since my father passed away.
Rockfield staff are first class, and the activities, in particular, are brilliant.
Overall, the best care around.

Reply from Gavin Kelly, Director at Rockfield Care Home

Thank you for taking the time to review the care we deliver to your mum at Rockfield. It is great to note that your mum is healthier and happier than she has been and that you hold our team in such high regard. We will do our best to continue.


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Review from M M (Daughter of Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad spent seven months in hospital and was finally transferred to Rockfield Care Home 2 weeks ago. He seems to have settled in well. The staff have all been very caring, kind and supportive towards my dad and the rest of my family. The manager has been very welcoming and helpful in settling Dad in
and ensuring his receiving the best care. It has made this difficult and emotional time just that bit more manageable and easier to cope with. Unfortunately due to a problem with Dad's chair he is unable to leave his room at present but hopefully this will be sorted soon so Dad can join in with the other residents on activities available here.

Reply from Gavin Kelly, Director at Rockfield Care Home

Many thanks for taking the time to place a lovely review. We are glad to note that we have been able to assist both you and your dad during his initial admission and beyond. We hope that the Occupational Health team in the Southern HSC Trust are able to resolve your dad's chair so he can integrate more fully with all activities in the home.


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Review from R S (Son of Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We and my father were treated with dignity and kindness. We have no negative points at all. We appreciate everything your staff have done. Would recommend yourselves to everyone.

Reply from Gavin Kelly, Director at Rockfield Care Home

Many thanks for taking the time to place this lovely review. We appreciate your kind words and any recommendations you give.


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Review from P M (Son of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Rockfield Care Home for more than 18 months. In the past 8 weeks, she has moved into end-of-life care.
The staff at Rockfield Care Home have been excellent, professional, compassionate and communicated at all times. They are making my mum's last days very peaceful. We are very grateful.

Reply from Gabriel Neculau, Home Manager at Rockfield Care Home

We are deeply touched to read your feedback. Our team in Rockfield is very honoured that we had the chance to provide compassionate care to your mum. It means the world to us that she was comfortable and peaceful. Thank you for your kind words and trust in our services during that challenging time! May she rest in peace!


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Review from Alicia N (Daughter of Resident) published on 27 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is my mother's first ever stay in a care home and we couldn't have asked for any better! The staff were very accommodating when it came to her privacy and dignity. I myself found them all very helpful and approachable. Mum had her birthday during her stay and I arrived in the middle of her outdoor
party, which included a home-cooked delicious cake. Thanks and congratulations to Rockfield Care Home!

Reply from Gabriel Neculau, Home Manager at Rockfield Care Home

Thank you very much for these kind words! It brings us great joy to see such a lovely review!


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Review from Caroline D (Daughter of Resident) published on 16 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Deepest gratitude to each and every one of the amazing staff for the excellent care and kindness shown to my mother during her stay. The staff are truly efficient and friendly and the level of care is of the highest standards. The home itself is spotless and all residents are catered to fully at all
times. I felt happy and contented in the knowledge that my mother as are all the residents, were and are treated to the highest standard of care and greatest respect. I hold Rockfield Care Home and its outstanding staff in the highest regard for support and kindness towards residents and families, phenomenal!
Sincere blessings and thanks always.

Reply from Gabriel Neculau, Home Manager at Rockfield Care Home

I cannot express in words the gratitude that I have when reading such a great review. Thank you very much for these kind words!


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Review from Theresa M (Niece of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been a resident here for a number of years. He is content and happy with the care he gets in Rockfield. The staff are all very friendly and treat him with respect. He enjoys the meals and the patient activities are excellent.

Reply from Gabriel Neculau, Home Manager at Rockfield Care Home

It was lovely to read such a positive review. We are lucky to have a great team in Rockfield and we will endeavour to maintain and improve on the care we deliver your uncle. Thanks for taking the time to place a review.


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Review from E L (Daughter of Resident) published on 7 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, I am very happy with the care my mother is receiving within your care. Mum is always well-presented and content upon my visits. Mum is very capable of raising any concerns he has with any aspect if her care. The cleanliness of the home is always immaculate and praise should be given to the
staff for upholding these standards, as there isn't many homes that don't display unkind smells. Many thanks for caring for our mum so well.

Reply from Gavin Kelly, Director at Rockfield Care Home

Many thanks for taking the time to place this lovely review. We will do are best to maintain the level of care and the cleanliness of Rockfield. Our team will appreciate your kind words.


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Review from Pat M (Son of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rockfield is an excellent home. My mum is there 3 years at this stage and she has received top-class attention and care. Staff are very friendly and extremely helpful. The standard of cleanliness is excellent.
Overall I am very happy with how this home is managed and am extremely happy with the care
being given to my mother.

Reply from Gavin Kelly, Director at Rockfield Care Home

Many thanks for taking the time to place a review. It is great to note your positive experience of the care delivered to your mum over the last three years. We will do our best to continue what we are doing throughout 2023 and beyond.


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Review from Mary M (Sister of Resident) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was very impressed when I visited the home. I came in unannounced and was made so welcome and shown around the rooms.
Excellent!

Reply from Gavin Kelly, Director at Rockfield Care Home

Many thanks for taking the time to post a lovely positive review on your visit to Rockfield.


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Review from M H (Niece of Resident) published on 10 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just want to say a big thank you to the Manager and the entire staff at Rockfield for their continuing care of my aunt. Everyone shows respect, kindness and love to her and they all know how she likes things right down to her hot cup of tea and her wee comfort dog always under her arm. I must give
a special mention to one of the nurses who looks after the spiritual needs of the residents and for older people this is so important - well done to each and everyone of you, you are appreciated more than words can say.
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Reply from Gavin Kelly, Director at Rockfield Care Home

Many thanks for taking the time to review Rockfield. It was lovely to read your comments and we will aim to continue and improve where possible.


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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Rockfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for Rockfield Care Home is calculated as follows: ( (378 Excellents x 5) + (38 Goods x 4) ) ÷ 416 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rockfield Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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