Edenvale Care Centre

1-7 Edenvale, Edenmore Road, Limavady BT49 0RF
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11 Reviews
  • Edenvale Care Centre, Limavady
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Care Provided by Edenvale Care Centre

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 55 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Louisa Semple (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (7)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Edenvale Care Centre Reviews (11)

Over all time Edenvale Care Centre has 11 reviews.

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Review from H S (Daughter of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in the home for 8 months, her health and well-being had deteriorated, choice of meals were provided and they went out of their way to get what she liked at any time of the day. All grades of staff provided a high standard of care in all aspects of care and ensured core values were given.
As we come from a large family circle the nursing home accommodated us all with our visits and supported us when needed. My mother stated a few times to me that the staff were good to her and loved her room and was decorated to her own taste. Due to Covid 19, the home followed PHA guidelines and standards, I was lucky I had a choice of going for Care Partner and was able to visit regularly. I always enjoyed my visits and felt always welcomed and felt from home to home. When my mother died we felt that we wanted to help and were able to donate money for their funds.

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Review from Nell M (Sister of Resident) published on 8 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting sorted when requested.
Residents are clean and tidy and their needs are met, physically and mentally.
Family are informed if there is a problem. Staff are always pleasant.

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Review from Margaret G (Sister of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been in Edenvale House for almost three years. She has been quite happy and well cared for by the staff. They keep me informed of any changes, I feel good communication is very important.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Edenvale Care Centre

Thank you, Margaret, for your comments about your recent experience at Edenvale Care Centre. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Pauline F (Daughter of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care provided in Edenvale Care Centre is excellent. My mother is very happy there and the staff are second to none. They carry out their duties in a very professional manner and treat all of the residents with dignity. We, as a family, are very happy with the care provided for our mother.
The building is very clean and inviting and on entering visitors are greeted warmly by all staff. Very highly recommended.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Edenvale Care Centre

Thank you, Pauline, for your comments about your recent experience at Edenvale Care Centre. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Anne M (Friend of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, comfortable surroundings - helpful, cheerful staff members. A sense of homeliness.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Edenvale Care Centre

Thank you, Anne, for sharing your experience of Edenvale Care Centre. We are pleased to hear it has been so positive. We look forward to your next visit. Take care!


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Review from Gary R (Son of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Edenvale Care Centre has a friendly atmosphere and very approachable staff who are always keen to help. My dad is extremely well looked after and is always well presented and in fresh clothes. He has a happy disposition and seems to be happy in his surroundings.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Edenvale Care Centre

Thank you, Gary, for sharing your recent experience of Edenvale Care Centre. We really appreciate you taking the time to let us know how we are doing and are happy to hear it has been so positive. We look forward to seeing you again soon. Take care.


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Review from Mary T (Daughter of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Edenvale Care Centre has looked after my mother for the past six years. I have to say that they are very patient and understanding towards their residents.

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Review from Aileen C (Daughter of Resident) published on 28 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been in Edenvale for two weeks in the EMI Unit.
We have been overwhelmed with the care and professionalism that all the staff show to him and to us.
We were welcomed by the nursing home manager, his nurse, and personal care assistant.
Dad had been very unsettled prior to leaving the hospital
and arriving at Edenvale but the staff reassured him and settled him very quickly.
His room was spotless when we arrived and has been cleaned to a high standard every day and the maintenance staff has helped with his pictures and putting up his TV.
The standard of food has been of an excellent standard and the Catering Manager and her staff have catered to meet Dads needs. We are allowed to assist with meals if we are present.
The staff are very very helpful and are always giving us progress reports and are very interactive with Dad.
It is an animal-friendly home which has been great for us as we are able to bring the dogs up to see him and it has helped him settle into the home.

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Review from Rosaline M (Daughter of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother is very happy and well looked after at the care home. It is clean and tidy. Staff are always friendly and helpful when in to visit.

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Review from Fiona B (Daughter of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a patient in Edenvale Care Centre for six months. I can say with 'hand on heart' that she has received unbelievable care from every member of staff. She has been cared for with dignity, compassion and expertise. You could say that she is my mother but every member of staff treated
her as if she was their mother.

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Review from John B (Husband of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't expect any more care than we get. All care is satisfactory. My wife has been a resident for 5 years and I am very happy with the staff and management.

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Overview of Review Score

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (2)

Top 20 Care Homes Northern Ireland 2019

Recipient: Edenvale Care Centre

Date: Thursday 28 Feb 2019 More details

Top 20 Care Homes Northern Ireland 2018

Recipient: Edenvale Care Centre

Date: Thursday 01 Feb 2018 More details

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Frequently Asked Questions about Edenvale Care Centre

What types of Care is Edenvale Care Centre registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Edenvale Care Centre provide?

Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Edenvale Care Centre have?

There are 41 Single Rooms and 7 Couples/Companion Rooms.

What are the Facilities & Services at Edenvale Care Centre?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Edenvale Care Centre to the centre of Limavady?

1.8 mile(s) as the crow flies, distance by road may be significantly further.