Longfield Care Home

2 Longfield Road, Eglington, Londonderry BT47 3PY
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21 Reviews
  • Longfield Care Home, Londonderry
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Care Provided by Longfield Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 35 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Louise Carroll (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Longfield Care Home Reviews (21)

Total of 21, showing 1-20

Over all time Longfield Care Home has 21 reviews.

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  • 4
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Review from Daniel M (Son of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly, understanding and experienced. Everyone has been incredibly helpful. I saw four different care homes, but I chose Longfield for its staff.

Reply from Olivia Shields, Marketing Assistant at Longfield Care Home

Thank you Daniel for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from M T (Daughter of Resident) published on 22 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All my mother's needs are taken care of. All staff are very caring and pleasant. Mum is very happy and content since coming to the home. The family are happy with home and staff.

Reply from Ronnie Cavanagh, Marketing at Longfield Care Home

Thank you for letting us know how we are doing at Longfield Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Siubhan B (Granddaughter of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nanny is very safe and comfortable.

Reply from Ronnie Cavanagh, Marketing at Longfield Care Home

Thank you, Siubhan, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.


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Review from Mary B (Daughter of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff, go beyond the call of duty.

Reply from Ronnie Cavanagh, Marketing at Longfield Care Home

Thank you, Mary, for letting us know how we are doing at Longfield Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from D T (Son of Resident) published on 15 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Longfield Care Home were very welcoming and kind to my dad during 2 weeks respite care when he stayed there. They are also very professional in their various duties. I was confident that he was being well looked after whilst I was on a short break from caring for him. We would happily use
Longfield Care Home again in the future if necessary. The facilities were also excellent.

Reply from Ronnie Cavanagh, Marketing at Longfield Care Home

Thank you for your comments about your recent experience at Longfield Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Dympna M (Daughter of Resident) published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident in this fabulous care home. She is so happy there. She is safe and well cared for. She enjoys life again. There is so much going on and it's very homely.
The staff are caring, kind and motivated.
Mum still loves to see her family visiting but now she is not sad when we leave.
The
unit is a lovely size, not too big, yet big enough to be interesting and mum has gained a new "family" there.
I really can't say enough good things about it. It epitomises all that care could and should be.

Reply from Ronnie Cavanagh, Marketing at Longfield Care Home

Thank you, Dympna, for letting us know how we are doing at Longfield Care Home. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. So glad to hear how well your mother has settled in at Longfield. If there is anything more we can do, please do not hesitate to reach out.


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Review from Marie G (Daughter of Resident) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, caring and down to earth staff. Very clean establishment. Great facilities. Great meals.

Reply from Ronnie Cavanagh, Marketing at Longfield Care Home

Thank you, Marie, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Mandy C (Daughter of Resident) published on 27 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Watching my father slowly change and withdraw into himself was difficult to watch. Dementia was slowly stealing him bit by bit. He only wanted to stay in his bedroom at home and not connect with anyone. My elderly mum could not care for him and as an only child working full time it was difficult for
me also to give him the care he needed. Longfield impressed us as a family when we visited and they just happened to have a bed in the dementia ward. The staff explained it may take a few weeks for him to settle in, he settled in right away. He is clean, tidy, well fed, 24 hour care, he is a changed man from someone who would not leave his bedroom, refused past two years to have a shower or bath, change his clothes, wear incontinence underwear to someone who is having his shower, dressed well, wearing special underwear, happy chatting to other residents, having a joke with staff and enjoying his visit from his grandsons dog Riley.. as a family we know dad is being cared for and happy.

Reply from Ronnie Cavanagh, Marketing at Longfield Care Home

Thank you, Mandy, for your comments about your recent experience at Longfield Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Glad to here how well your father has settled in at Longfield Care Home.


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Review from O H (Daughter of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Longfield Care Home continues to maintain its high standards. I visit four times a week and am very happy with the care and attention my mother receives. The staff (all of them) are friendly and welcoming to visitors and caring and engaging with the residents. It is a great place and I would recommend
it to anyone.

Reply from Ronnie Cavanagh, Marketing at Longfield Care Home

Thank you for your feedback. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Longfield Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Arthur H (Son of Resident) published on 12 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly and helpful and the care given is very good.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Longfield Care Home

Thank you, Arthur, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Longfield Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from A P (Daughter of Resident) published on 6 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the care home for two years. She is very well settled and considers it her home. We visit daily and are always made welcome. All the staff are caring and supportive.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Longfield Care Home

Thank you for taking the time to let us know how we are doing at Longfield Care Home. We are happy to learn that your experience has been so positive and that you have been pleased with the quality of our care. We appreciate all of your kind comments about our team and are glad to hear you have always felt supported by our staff. We look forward to seeing you again soon. Take care.


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Review from Valerie W (Niece of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is well cared for and I am able to talk to all staff members. They know my aunt so well. Dedicated - all staff. A real homely home.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Longfield Care Home

Thank you, Valerie, for your lovely feedback about our team here at Longfield Care Home. We appreciate you taking the time to let us know how we are doing and we are happy to hear you have been so pleased with the quality of our care. We look forward to seeing you again on your next visit. Have a fantastic day.


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Review from Roy W (Nephew of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A caring home where residents are treated with respect and dignity. It is without reservation that I commend the staff of Longfield Care Home.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Longfield Care Home

Thank you, Roy, for the wonderful feedback about our team here at Longfield Care Home. We really appreciate you taking the time to let us know how we are doing and are happy to hear that you have been so pleased with the quality of our care. We look forward to your next visit. Take care.


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Review from James L (Nephew of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are hardworking and committed to helping all patients. Staff deal with all kinds of problems. My aunt has a large bedroom in a beautiful location. She has had a stroke and gets around the clock care from the staff. When she was well the staff and others had many activities on a daily basis. The
building has very good security. The front door being on a secure basis and visitors sign a book while visiting.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Longfield Care Home

Thank you, James, for your feedback about Longfield Care home. We appreciate you taking the time to let us know how we are doing and it is great to hear that you have been pleased with the quality of our care. Your praise and kind comments about our team mean a lot to us and we look forward to seeing you again soon. Have a wonderful day.


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Review from David F (Regular Volunteer) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always made welcome - usually spend some time talking about the past - often triggered by story or poem content.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Longfield Care Home

Thank you, David, for sharing your recent experience of Longfield Care Home. We are happy to hear it was so positive. We look forward to seeing you again soon. Have a wonderful day.


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Review from N G (Daughter of Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very impressed with the care provided for my mother in this care home. When you go to visit there is a warm, homely atmosphere. The staff, although always very busy, are friendly, diligent and caring. They greet you by name and if there are any requests or concerns they will do their best to sort
them. The food is home-cooked, laundry is kept well up-to-date and there are a variety of activities organised for each day. I would be very happy to recommend this home to anyone needing to avail such facilities.

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Review from Ray W (Relative of Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my aunt had a stroke and has now entered the final stage our life's journey. She is receiving palliative care of an exemplary standard. Prior to her stroke my aunt had an enjoyable time in Longfield and engaged fully in the range of activities offered to stimulate and inspire. A nursing home which
is truly remarkable!

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Review from R O (Niece of Resident) published on 21 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The previous nine months, I had very few issues, however during the past month a few issues have come up. These would be more to do with the residents health deteriorating. It took me a few weeks to broach the subject and I did so after relatives being encouraged to discuss things which thought minor
may cause relatives a little dissatisfaction. When I approached the manager some of the things have been addressed. Staff issues may be down to residents personalities, generally the home is welcoming, clean, food is excellent and well presented. Laundry facility good.

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Review from Irene (Daughter of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very well taken care of medically, physically and emotionally. She is content and enjoys the company of other ladies and the excellent entertainment provided. I know that she is safe and well cared for is a comfort. The manager and staff are excellent in their caring of the elderly.

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Review from Mary (Brother of Resident) published on 4 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was admitted to Longfield Care Home on October 2015. She needed 24/7 care. Longfield Care Home to me, her brother, was like heaven. Management and staff are a credit for their professional and caring practice to all the residents at Longfield Care Home. I would like to stress that management
and staff are very good ambassadors for Four Seasons Health Care.

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Overview of Review Score

Performance

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Bed Vacancies

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Awards / Recognitions (2)

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Frequently Asked Questions about Longfield Care Home

What types of Care is Longfield Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Longfield Care Home provide?

Palliative Care is an additional type of care provided.

How many Rooms does Longfield Care Home have?

There are 35 Single Rooms.

What are the Facilities & Services at Longfield Care Home?

Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Longfield Care Home to the centre of Londonderry?

7.5 mile(s) as the crow flies, distance by road may be significantly further.