Room Type Weekly Fee Rate
Ensuite ÂŁ 970.00
Lough Neagh View ÂŁ 955.00
Std Room ÂŁ 940.00
Free onsite parking
Marina Care Home has a Review Score of 9.8 (9.832) out of 10, based on 15 reviews in the last 2 years. Over all time Marina Care Home has 61 reviews.
Review from Jean T (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card •
Report
Reply from Gavin Kelly, Director at Marina Care Home
Thank you for your kind words. We are so pleased to hear that you're happy with the care that your mother receives. We will do our best to maintain and improve standards where possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gemma H (Sister of Resident) published on 17 January 2025
Submitted via Postal Card •
Report
Reply from Gavin Kelly, Director at Marina Care Home
Thanks so much for taking the time to review our care of your sister at Marina Care Home. We will endeavor to maintain and improve where possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tommy L (Son of Resident) published on 16 January 2025
Submitted via Postal Card •
Report
Reply from Gavin Kelly, Director at Marina Care Home
Thank you for your thoughtful comment! Providing exceptional care that fully meets and exceeds the needs of our residents is our priority. We are happy to have given your loved one the care they deserve and we are committed to maintaining an efficient environment where every resident feels supported.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Eileen T (Daughter of Resident) published on 15 January 2025
Submitted via Postal Card •
Report
Reply from Gavin Kelly, Director at Marina Care Home
Thank you so much for your kind review! It means a lot to us that you feel positive about the care and support your mum is receiving including the regular hairdressing and reflexology. We will strive to continue and where possible improve.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael M (Husband of Resident) published on 21 November 2024
Submitted via Postal Card •
Report
Reply from Eldho Joy, Support Manager at Marina Care Home
Thank you for taking the time to leave us a review. It is our pleasure to look after your wife. Thank you for the confidence you have entrusted us, we will continue to do our best.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Catherine M (Niece of Resident) published on 7 May 2024
Submitted via Website •
Report
Reply from Gavin Kelly, Director at Marina Care Home
Many thanks for taking the time to place a review regarding your aunt's recent stay in Marina, We are delighted to note the high level of care your aunt received and that she enjoyed her stay in Marina. We hope that her health continues to improve as she settles back into her home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gar M (Son of Resident) published on 4 April 2024
Submitted via Postal Card •
Report
Reply from Gavin Kelly, Director at Marina Care Home
Many thanks for your kind comments. It was great to note your positive impression of Marina and I know our team will endeavour to maintain these standards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sonia G (Daughter of Resident) published on 12 February 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Philip B (Son of Resident) published on 12 February 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carmel T (Daughter of Resident) published on 12 February 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Martin C (Son of Resident) published on 29 January 2024
Submitted via Postal Card •
Report
Reply from Gavin Kelly, Director at Marina Care Home
Thanks so much for taking the time to place a review. It's lovely to note the positive experience that you and your dad have of Marina. We are lucky to have a great team. We will do our best to continue.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H S (Niece of Resident) published on 24 January 2024
Submitted via Website •
Report
Reply from Gavin Kelly, Director at Marina Care Home
Thanks so much for taking the time to place a review. It's lovely to note the positive experience that your aunt has had so far in Marina. We have a great team who will be delighted to note your comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Martina K (Daughter of Resident) published on 22 January 2024
Submitted via Postal Card •
Report
Reply from Gavin Kelly, Manager at Marina Care Home
Thanks so much for taking the time to place a review. It's lovely to note the positive experience that you and your mum have of Marina, especially her improved health since she became a resident.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A M (Daughter of Resident) published on 8 January 2024
Submitted via Postal Card •
Report
Reply from Gavin Kelly, Director at Marina Care Home
It was lovely to read a positive review of your experience with Marina. We have a great team and they will be delighted to read your kind words. We will do our best to maintain and where possible, improve. Many thanks for taking the time to give the review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nicholas C (Son of Resident) published on 21 September 2023
Submitted via Postal Card •
Report
Reply from Gavin Kelly, Director at Marina Care Home
Many thanks for taking the time to post this great review. It was heart warming to read your positive experience at Marina. We will pass this on to the manager and her great team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Leslie B (Brother of Resident) published on 20 February 2023
Submitted via Postal Card •
Report
Reply from Gavin Kelly, Director at Marina Care Home
Many thanks for taking the time to place a review. Our team will be delighted to read your kind comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mervyn B (Brother-in-law of Resident) published on 20 February 2023
Submitted via Postal Card •
Report
Reply from Gavin Kelly, Director at Marina Care Home
Many thanks for taking the time to place a review. Our team will be delighted to read your kind comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joanne D (Daughter of Resident) published on 30 January 2023
Submitted via Postal Card •
Report
Reply from Gavin Kelly, Director at Marina Care Home
It was lovely to read such a positive review of Marina. We will do our best to maintain and improve where possible. Many thanks for taking the time to place the review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E C (Granddaughter of Resident) published on 23 January 2023
Submitted via Postal Card •
Report
Reply from Gavin Kelly, Director at Marina Care Home
It was lovely to read such a positive review. We will endeavour to maintain and improve on the care we deliver your granny. Thanks for taking the time to place a review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J P (Daughter of Resident) published on 16 January 2023
Submitted via Website •
Report
Reply from Gavin Kelly, Director at Marina Care Home
It was lovely to read your review on how pleased you were with the care we delivered in the circumstances. I know our team in Marina will really appreciate your kind words. Thanks for taking the time to post this review and we wish you and your family well in the days and weeks ahead.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.832) out of 10 for Marina Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.832 for Marina Care Home is calculated as follows: ( (150 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 179 Ratings = 4.832
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Marina Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2016
Una is a compassionate nurse with great leadership skills. She has worked in Care of the Elderly for a number of years dedicating much of that time to Marina Care Home.
Please contact Una on 02879418770 or marina.manager@burnviewhealthcare.com with any questions on Marina Care Home