Room Type Weekly Fee Rate
Ensuite £ 970.00
Lough Neagh View £ 955.00
Std Room £ 940.00
Free onsite parking
Marina Care Home has a Review Score of 9.8 (9.832) out of 10, based on 15 reviews in the last 2 years. Over all time Marina Care Home has 61 reviews.
Review from W M (Daughter of Resident) published on 13 January 2023
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Reply from Gavin Kelly, Director at Marina Care Home
Thanks for taking the time to post this review. It was lovely to read your comments, especially that your mum's mobility is improving and I know our team in Marina will really appreciate your kind words. We are glad you had a lovely Christmas together. We will do our best to maintain and improve where possible.
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Review from I T (Daughter-in-law of Resident) published on 5 September 2022
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Reply from Gavin Kelly, Director at Marina Care Home
Many thanks for taking the time to write a review. It was lovely to read your positive words on Marina and we'll aim to continue and improve where possible. Thanks again!
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Review from D M (Nephew of Resident) published on 25 August 2022
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Reply from Gavin Kelly, Director at Marina Care Home
Thanks very much for taking the time to review Marina. It was great to read your positive comments.
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Review from Eileen M (Sister of Resident) published on 24 August 2022
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Reply from Gavin Kelly, Director at Marina Care Home
Thank you for taking the time to send a review about your brother's care. It was lovely to note your comments and the positive opinion you have of our team at Marina.
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Review from J B (Son of Resident) published on 21 August 2022
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Reply from Gavin Kelly, Director at Marina Care Home
Thank you for taking the time to send a review. It was lovely to note your comments and the positive opinion you have of our team at Marina during your mum's stay with us and hopefully, this gains you some comfort at this time. If there is anything you need please do not hesitate to contact us.
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Review from Siobhan B (Daughter of Resident) published on 7 December 2021
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Reply from Gavin Kelly, Director at Marina Care Home
Many thanks for taking the time to review - we appreciate your kind words. We have a new activity therapist starting in the next few weeks which we are all looking forward to.
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Review from L G (Daughter of Resident) published on 26 July 2021
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Review from Christine M (Daughter of Resident) published on 29 June 2021
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Reply from Gavin Kelly, Director at Marina Care Home
Many thanks for taking the time to submit a review and for taking the time to visit the home in your capacity as Deputy Chair of the council. We hope that your mum has settled in well to Marina and you enjoy your personal visits as we progress towards more normalised visiting.
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Review from Orla B (Daughter of Resident) published on 25 June 2021
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Reply from Gavin Kelly, Director at Marina Care Home
Many thanks for taking the time to place a review. It was great to note your positive experience of Marina.
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Review from C F (Daughter of Resident) published on 24 June 2021
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Reply from Gavin Kelly, Director at Marina Care Home
Many thanks for taking the time to post a review. We are delighted that your mum has settled well into Marina and that you are happy with the care our team provide.
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Review from S M (Daughter of Resident) published on 22 June 2021
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Review from P B (Son of Resident) published on 18 June 2021
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Reply from Gavin Kelly, Director at Marina Care Home
Many thanks for taking the time to leave a review. We are delighted to read your positive opinion on your mum's care within Marina. Our team will appreciate the lovely feedback.
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Review from Dympna D (Sister of Resident) published on 27 January 2021
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Review from F M (Daughter of Resident) published on 21 December 2020
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Review from Michael M (Husband of Resident) published on 14 December 2020
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Review from G H (Wife of Resident) published on 14 December 2020
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Review from Mary O (Daughter of Resident) published on 14 December 2020
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Review from Lorna S (Daughter of Resident) published on 4 August 2020
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Review from B G (Son of Resident) published on 28 February 2020
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Review from Eleanor R (Sister of Resident) published on 20 January 2020
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The Review Score of 9.8 (9.832) out of 10 for Marina Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.832 for Marina Care Home is calculated as follows: ( (150 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 179 Ratings = 4.832
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Marina Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
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Job Title: Home Manager
Joined: 2016
Una is a compassionate nurse with great leadership skills. She has worked in Care of the Elderly for a number of years dedicating much of that time to Marina Care Home.
Please contact Una on 02879418770 or marina.manager@burnviewhealthcare.com with any questions on Marina Care Home