Meadowbank Care Home

11a Trench Road, Londonderry BT47 2DT
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8 Reviews
  • Meadowbank Care Home, Londonderry
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Care Provided by Meadowbank Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 35 Service Users
  • Primary Care Categories
  • Learning Disability
  • Younger Adults
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Emma Quigley (Home Manager)
  • Admission Criteria
    • Ages 1+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1997
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Meadowbank Care Home Reviews (8)

Over all time Meadowbank Care Home has 8 reviews.

Overall Experience

  • 7
  • 1
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Review from E C (Sister of Resident) published on 1 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff and management who look after my brother 100 per cent. The management are very helpful if you do have any problems. The nursing care is very good and there is a good variety of meals and snacks.

Reply from Jasmine Bracken, Marketing Administrator at Meadowbank Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Meadowbank Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from J T (Sister of Resident) published on 1 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, considerate to residents. Very clean and tidy. Staff and management are very friendly, willing and helpful. Good variety of meals and snacks. Nursing staff are excellent.

Reply from Jasmine Bracken, Marketing Administrator at Meadowbank Care Home

Thank you for your comments about your recent experience at Meadowbank Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Raymond L (Brother of Resident) published on 13 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I telephone to enquire about the wellbeing of my sister, I am always treated with kindness and cordiality.
When I visit my sister, my needs are always met, e.g. 'Hold on, I'll get you a chair' or perhaps 'Would you like a cup of tea?'.
The management and staff are always keen to discuss the
needs of my sister and to enquire whether there is anything more they can do to effect a more comfortable environment.
I continually have reason to thank the management and staff.

Reply from Ronnie Cavanagh, Marketing at Meadowbank Care Home

Thank you, Raymond, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Meadowbank Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Una L (Sister of Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my brother on Friday. The staff and Manager could not have been more helpful and friendly. My brother is treated with great compassion and dignity. He is always spotlessly clean and well groomed. I am impressed.

Reply from Ronnie Cavanagh, Marketing at Meadowbank Care Home

Thank you, Una, for letting us know how we are doing at Meadowbank Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Margaret D (Sister of Resident) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been a resident in Meadowbank for five months now and he has settled in very well. He appears very content and happy. When we visit the staff are very welcoming. He is always clean and tidy. He enjoys his food despite the fact all his meals are pureed. The staff contact me immediately
if there is any change in his condition. He is seen by his doctor (GP) every Friday at Meadowbank.

Reply from Ronnie Cavanagh, Marketing at Meadowbank Care Home

Thank you, Margaret, for your positive feedback towards Meadowbank Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your brother has settled in. If there is anything more we can do, please do not hesitate to reach out.


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Review from R D (Brother of Resident) assisted by family/friend published on 27 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit every day Monday to Friday and I am very impressed by the level of care my sister receives. The staff and management are excellent. It's a very welcoming care home and provides great activities as well as care. Thanks to all involved as we can rest knowing my sister is happy and well cared for.

Reply from Ronnie Cavanagh, Marketing at Meadowbank Care Home

Thank you for your comments about your recent experience at Meadowbank Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from M B (Sister of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff from Meadowbank. They work hard and spend time with each and every patient. The work they so can go unnoticed and thankless. The home could not have done enough for myself and my brother.

Reply from Ronnie Cavanagh, Marketing at Meadowbank Care Home

Thank you for your comments. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Meadowbank Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Review from Margaret G (Sister of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother came to Meadowbank Care Home in mid-February.He had been in another facility for respite. He was very disorientated and fussy, but that day we could not believe how kind and courteous the manager and his staff were to both my brother and ourselves. This has continued and we find my brother
has changed so much. The staff who work with him are so friendly and caring to him. Always greeted with a warm hello for us. I can't praise them highly enough.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Meadowbank Care Home

Thank you, Margaret, for your comments about your recent experience at Meadowbank Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Overview of Review Score

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (1)

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Frequently Asked Questions about Meadowbank Care Home

What types of Care is Meadowbank Care Home registered for?

Learning Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Meadowbank Care Home provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Meadowbank Care Home have?

There are 31 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Meadowbank Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Meadowbank Care Home to the centre of Londonderry?

1.3 mile(s) as the crow flies, distance by road may be significantly further.