Milesian Manor Lifestyle Care Home

9 Ballyheifer Road, Magherafelt BT45 5DX
Submit a Review
9.1 14 Reviews
  • Milesian Manor Lifestyle Care Home, Magherafelt
At Milesian Manor you will enjoy a lifestyle of fulfilment, in beautiful surroundings with a wide variety of activities that will help you live an active and engaging life. Whether it’s catching up with friends over a coffee in the Mixing Bowl cafe, going to the cinema to watch an classic movie or spending time in the relaxing wellness garden, Milesian Manor will support you alongside using your own independence and freedom to live a life of fulfilment.

Winning Care Home of the Year twice in 2018, you can be assured that Milesian Manor will provide first class care that will support you in getting what you want out of life, and when you live in Milesian Manor you are proud to call it home.

Show Milesian Manor Lifestyle Care Home on the Map

Care Provided by Milesian Manor Lifestyle Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 77 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Beauty Babi (Nurse Manager)
  • Admission Criteria
    • All residents subject to a pre-admission clinical nursing assessment
    • Ages from 18 to 110
  • Room Information
    • Single Rooms (77)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (76)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2016
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Milesian Manor Lifestyle Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is available 10am-10pm with the exception of mealtimes. Please contact the home for more information.


  • Parking

  • Plenty of parking available on-site.


Milesian Manor Lifestyle Care Home Reviews (14)

9.1

Milesian Manor Lifestyle Care Home has a Review Score of 9.1 (9.134) out of 10, based on 8 reviews in the last 2 years. Over all time Milesian Manor Lifestyle Care Home has 14 reviews.

Overall Experience

  • 13
  • 1
  • 0
  • 0
  • 0

Date Published

14
7
7
8
6

Review from Jacqueline M (Daughter of Resident) published on 26 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum has lived in Milesian Manor for almost 3 years. It is a beautiful home with excellent facilities. The staff are amazing, caring, friendly and gentle with her. Nothing is too much trouble for them. The nurses are vigilant and professional and we are kept informed of anything we need to know.
There is a great range of activities which Mum is encouraged to join in with and Saturday tea parties which she loves. The staff recently helped us with a fantastic family party for her 80th birthday which was an amazing day for us all. She gets her hair done in the home every weekend and is always clean, comfortable and very well looked after. It is wonderful that we are able to visit with Mum to spend quality time, even if it's just to hold her hand while she snoozes. The quality of her care in Milesian Manor allows us that luxury, this time is so valuable to us and we could not have asked for better residential care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M W (Son-in-law of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law resides in Milesian Manor Lifestyle Care Home. The staff and management have been incredibly supportive to my wife and her family throughout her time there. My mother in law is content and well cared for in beautiful surroundings, by compassionate and caring people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G M (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff to be very pleasant and treat my father with dignity and respect. The food provided is of a good quality. The rooms, bathrooms and corridors in the home are kept very clean. The reception is always decorated for whatever event is coming up i.e. Christmas, Easter etc.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lorraine F (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has just recently moved into Milesian Manor. Myself and my brother are very happy with the care Dad is getting and how pleasant the staff are.
We were unsure how things would be when we moved Dad but very happy we did.

Reply from Lois Edgar, Digital Marketing Executive at Milesian Manor Lifestyle Care Home

Thank you for taking the time to review Milesian Manor. We are pleased the service you are receiving lives up to the expectations for your loved one. Their wellbeing and fulfilment is our utmost priority. I will ensure the team at Milesian Manor reads your kind words!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul M (Husband of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has made a very difficult time a lot easier to deal with, the home itself is excellent and the staff go above and beyond. The fact that each resident has their own room which still grants them privacy.

Reply from Monica Diamond, Macklin Care Homes at Milesian Manor Lifestyle Care Home

Thank you for your lovely review. We pride ourselves in the high standard of the home but more importantly the standard of care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I M (Son of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 95-year-old father lost his mobility and required full-time care after a serious illness. After visiting a number of homes in the area where his 91-year-old wife lives we selected Milesian Manor as best suited to Dad's needs. The home resembles a 4 or even 5-star hotel. Facilities including individual
bedrooms are excellent creating a homely and family-like environment. This has regularly been commented on by other family members and friends who visit Dad. Daily activities are organized by the home to entertain and enhance the resident's experiences. The staff are superb and can not be praised enough for all the care they provide. Their friendly approach and individual engagement with Dad are very reassuring. They always keep you informed of any concerns or worries they may have and regularly go that extra mile to ensure that the best care is always provided. My dad views them as his friends and this speaks for itself.

Reply from Monica Diamond, Macklin Care Homes at Milesian Manor Lifestyle Care Home

Thank you for your lovely review. We are so glad you are happy with the standard of care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J J (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum lived with me for a short period of time, but unfortunately, she got to the stage where she needed 24-hour care. She has not been a resident long in Milesian Manor, but our first impression we were amazed, the home is very modern you would think you were staying in a hotel, it is very clean,
spacious all rooms have their own en suite. There appear to be lots of fun activities during the week. They have a cinema room, and a bar, but have not figured out if they serve actual alcohol lol. Spa facility. Staff are friendly and answer any questions you have. Overall, a very quirky care home.

Reply from Lois Edgar, Digital Marketing Executive at Milesian Manor Lifestyle Care Home

Thank you for taking the time to review Milesian Manor. We are pleased the service you are receiving lives up to the expectations for your loved one. Their wellbeing and fulfilment is our utmost priority. I will ensure the team at Milesian Manor reads your kind words!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N B (Daughter of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have visited our parents on many occasions and are very impressed by the kindness and care of the staff. The rooms are clean and bright, well kept and comfortable. We are listened to by management to help make our parents stay as comfortable as possible. Excellent links with the GP and very good
accompaniment for appointments outside of the home.

Reply from Christine Thompson, Regional Manager at Milesian Manor Lifestyle Care Home

Thank you so much for your kind words and comments, we are delighted that you are happy with the care and kindness shown. We are always keen to get feedback on our care and this is especially important to the staff who work so hard. Thank you so much we will share this with the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Josephine W (Daughter of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent two weeks in Milesian Manor Care Home for rehab following a stay in hospital for a UTI. She arrived in Milesian Manor on 6/4/22 and required antibiotics on 8/4,22 for the same UTI. The nursing care in Milesian Manor was exemplary. I never had to ask the nurses to check her condition
- it was always done. The nursing and care staff were very friendly and kind to her. My mother is a small eater at the best of times and when unwell even more so but she actually put on weight during her stay there. Her room was bright, always clean and the chairs very comfortable. It felt like a home rather than an institution. I would highly recommend this home.

Reply from Catherine Rooney, Gareth's PA at Milesian Manor Lifestyle Care Home

Thank you so much for taking the time to write this review, we were honoured to look after your mother. Thank you for recommending our home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lorraine C (Daughter of Resident) published on 20 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the management and staff of Milesian Manor Lifestyle Care Home enough. The staff are so warm and friendly, and my mum is very well settled there. She enjoys the food and loves her room. I think that during the pandemic, Milesian Manor Lifestyle Care Home managed the care of residents
brilliantly, and the liaison between the staff and families was superb. I know there were a few outbreaks of Covid-19, but again, they all minimised the risks in an extremely exemplary manner. Well done to everyone in Milesian Manor Lifestyle Care Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Roger B (Son of Resident) published on 20 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been a resident for 3-4 months now and this is the 4th care home that she had been in for one reason or another in the past 2 years. This facility far exceeds her previous placements in terms of the ambience and provision of a very plush and comfortable room and common rooms, but also in
terms of the very understanding and caring approach given by all of the staff.
We have had good experiences with some staff in other homes but everywhere she previously stayed, there were one or two staff who were not as professional. That is not the case here. Our mum presents some challenging behaviour at times but this is managed with compassion, understanding and professionalism that must be acknowledged in such a review.
We are delighted even if it means that we have to drive 45 minutes now instead of 5-10 minutes in the past. Thanks, Milesian Manor. Long may our association continue.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M M (Sister-in-law of Resident) published on 18 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found such a change in my brother-in-law since being in Milesian Manor. Before he was unsettled, but now we can leave and know he will be looked after and happy. The staff are so attentive and friendly and the things they provide like entertainment, are so fitting for all the patients. It is
like home from home, even for the visitors. Keep up the great work.

Reply from Christine Thompson, Regional Manager at Milesian Manor Lifestyle Care Home

Thank you so much for your kind words, we really appreciate your feedback, and I will pass it onto the staff. They are so good and try really hard to ensure that the residents are contented, especially when the resident is just admitted to the home as this can be such a difficult time for everyone involved. It is lovely to know that the care we give has made a difference to your loved one and also you as a family. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean J (Sister of Resident) published on 18 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my brother became a resident in Milesian Manor he was very unsettled and withdrawn. Partly due to having been in three placements previously and with dementia this was to be expected. However, after a few months in this beautiful place, the change is amazing. He is not a wee lost soul any more
- he belongs! He is bright, clean, well dressed and well cared for in every way.
In fact, he is happier than he has been for ages.
The staff are loving, the atmosphere and activities are uplifting. It is so wonderful to see such a change! Thank you.

Reply from Christine Thompson, Regional Manager at Milesian Manor Lifestyle Care Home

Thank you so much for your kind words, it is such a pleasure to see our residents excel even with their current conditions. The staff are amazing and always go the extra mile to ensure that the residents have a fulfilled life. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Catherine W (Daughter of Resident) published on 4 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and exhibits challenging behaviour at times. The staff are always very friendly and willing to give daily updates on my mother's mental and physical condition. They contact me and keep me informed if there are any issues that I should be aware of. They are not only very patient,
helpful and caring but are also pro-active in trying to prevent situations from escalating. The home is very welcoming, clean and homely and her bedroom is spacious, light and nicely decorated, with an ensuite bathroom. There are daily activities that my mother is encouraged to participate in, although she doesn't always want to take part.
Food and drink is served at regular intervals throughout the day. However, I would like to see more fruit (cut up) being served to those residents able to eat it.
The overall standard of care is excellent and I have no hesitation in recommending Milesian Manor to other potential residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.1 (9.134)

Overview of Review Score

The Review Score of 9.1 (9.134) out of 10 for Milesian Manor Lifestyle Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.815 for Milesian Manor Lifestyle Care Home is calculated as follows: ( (77 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 92 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.319 Points relating to the number of positive Reviews for Milesian Manor Lifestyle Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4. 8 Positive Reviews ÷ 15.4 = 0.519

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (4)

No image found

Julie Wallace

Job Title: Residential Manager

Joined: 2021

Julie is the residential manager in our lifestyle care home Milesian Manor in Magherafelt. Julie joined the Macklin family in January 2021.


No image found

Beauty Babi

Job Title: Nurse Manager

Joined: 2021

Beauty is the nurse manager at our lifestyle care home Milesian Manor in Magherafelt. Beauty joined the Macklin family in June 2021.


No image found

Ken Murphy

Job Title: Senior Care Assistant

Joined: 2021

Ken is a senior care assistant at our lifestyle care home Milesian Manor in Magherafelt. Ken joined the Macklin family in January 2021.


No image found

Seaneen McErlane

Job Title: Activity Therapist

Joined: 2018

Seaneen is our activity therapist at Milesian Manor Home in Magherafelt. Seaneen joined the Macklin family in June 2018. Seaneen has a background in mental health and is on a mission to make our residents smile!


Frequently Asked Questions about Milesian Manor Lifestyle Care Home

What types of Care is Milesian Manor Lifestyle Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Milesian Manor Lifestyle Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Milesian Manor Lifestyle Care Home have?

There are 77 Single Rooms.

What are the Facilities & Services at Milesian Manor Lifestyle Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Milesian Manor Lifestyle Care Home to the centre of Magherafelt?

0.1 mile(s) as the crow flies, distance by road may be significantly further.