Chestnut Lodge Care Home

47 Carrickaness Road, Benburb, Dungannon BT71 7NH
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13 Reviews
  • Chestnut Lodge Care Home, Dungannon
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Care Provided by Chestnut Lodge Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 42 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Barbara Armstrong (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Chestnut Lodge Care Home Reviews (13)

Over all time Chestnut Lodge Care Home has 13 reviews.

Overall Experience

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Review from Olive C (Sister of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting my sister, the care home is always warm and clean smelling. The staff are all friendly and there is a pleasant atmosphere.

Reply from Olivia Shields, Marketing Assistant at Chestnut Lodge Care Home

Thank you, Olive, for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.


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Review from Ronnie T (Husband of Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident in Chestnut Lodge for over two and a half years, and during that time I have absolutely no complaints about any aspect of her care. We will be married 59 years later this year, and I visit my wife six days a week for over an hour so I see the dedicated, respect and vocational
care provided not just to my wife, but to all the other residents. The care provided by nurses, carers, kitchen and housekeeping staff is exceptional. Food is varied, well cooked and served, and residents, including my wife, who have difficulty feeding themselves are helped patiently by staff. Washing, dressing and toilet needs are sensitively provided. The new manageress appointed recently is proving to be very efficient and professional, and I am confident my wife and all residents will continue to experience a very high standard of professional care. I am totally satisfied with all aspects of the care provided for my dear wife.

Reply from Olivia Shields, Marketing Assistant at Chestnut Lodge Care Home

Thank you, Ronnie, for your comments about your recent experience at Chestnut Lodge Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from M B (Daughter of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home the staff are very good and attentive and look after my mother extremely well. There is always members of staff available if you need them.

Reply from Ronnie Cavanagh, Marketing at Chestnut Lodge Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Chestnut Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from E B (Daughter of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management take great care of my mother. They always make sure she is okay and spend time talking to her. They make sure she is well fed and are very careful to administer her medication at appropriate times. She is treated as an individual.

Reply from Ronnie Cavanagh, Marketing at Chestnut Lodge Care Home

Thank you for letting us know how we are doing at Chestnut Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Ciaran M (Son of Resident) published on 30 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was cared for in the Chestnut Lodge, for a number of months and the kindness, compassion and genuine care that he received from all the staff was second to none. It gave me great comfort and confidence that he was being well looked after at all times and I was always made to feel very welcome
at the home no matter what time I arrived. I would definitely recommend this care home to anyone who's relative is in need of a safe and friendly place to be looked after. Thanks to all the staff for everything they did for my dad.

Reply from Ronnie Cavanagh, Marketing at Chestnut Lodge Care Home

Thank you, Ciaran, for your feedback and for taking the time to share your experience at Chestnut Lodge Care Home. We are so sorry to hear about your father but pleased you felt your father received great care and hope that their time at Chestnut Lodge did see some friendships flourish, especially with the care team.


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Review from Alan H (Son of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Chestnut Lodge care home has provided excellent care and support to my mother at a stage in her life when she could no longer care for herself. The staff and management have displayed an excellent level of compassion and professionalism. All the staff work hard to make the residents and relatives feel
valued.

Reply from Ronnie Cavanagh, Marketing at Chestnut Lodge Care Home

Thank you, Alan, for your comments about your recent experience at Chestnut Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Cormac H (Son of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I usually visit every Sunday afternoon. Entry and exit to the home is well controlled. The atmosphere inside is reassuringly calm. The staff are invariably friendly and yet professional in their interactions with both clients and visitors. Staff seem concerned for the welfare of clients and relations
between them and staff seem cordial. It is comforting to know that an aged relative is being well cared for.

Reply from Ronnie Cavanagh, Marketing at Chestnut Lodge Care Home

Thank you, Cormac, for letting us know how we are doing at Chestnut Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Padraig H (Son of Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother suffers from vascular dementia and is confused and demanding. However, all staff in my experience treat her with kindness, courtesy and respect. This attitude permeates from the manager down through nurses, carers, kitchen and cleaner staff.

Reply from Ronnie Cavanagh, Marketing at Chestnut Lodge Care Home

Thank you, Padraig, for letting us know how we are doing at Chestnut Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Brighdin M (Daughter of Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bright, friendly, clean care home. Staff - both qualified and non-qualified are excellent and have the patient's interests at heart. Level of nursing care beyond reproach. A committed care manager which filters down to caring staff.

Reply from Ronnie Cavanagh, Marketing at Chestnut Lodge Care Home

Thank you, Brighdin, for letting us know how we are doing at Chestnut Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Irene L (Sister of Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in your care for 1 year. She has dementia. Her changing needs have been met with understanding and kindness. She is always immaculately clean and well presented. When visiting her I have always felt a part of your working family - help is always given - staff are always at hand -
this I appreciate very much. Thank you.

Reply from Ronnie Cavanagh, Marketing at Chestnut Lodge Care Home

Thank you, Irene, for your feedback following your recent experience at Chestnut Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from R T (Son of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Chestnut Lodge provide not just excellent care for my mother ... every member of staff also show huge compassion for my father on his daily visits - understanding the huge trauma he faces with his wife of 57 years no longer living at home.

Reply from Ronnie Cavanagh, Marketing at Chestnut Lodge Care Home

Thank you for your comments, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Chestnut Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Colleen (Daughter of Resident) published on 16 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in the Chestnut Lodge Care Home for over one year. In the whole time he has been a resident we as a family have found all aspects of his nursing care have been to the highest standard. All his needs are cared for in a caring and dignified manner. The staff and management are brilliant
with him. Any requests our family have made have been met without any problems. We were devastated that daddy needed to go to a home but the staff and management were fantastic in the transition and we are delighted with the care he receives. An excellent home with great care provided.

Reply from Ronnie Cavanagh, Marketing at Chestnut Lodge Care Home

Thank you, Colleen, for your comments about your recent experience at Chestnut Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Carol M (Daughter of Resident) published on 27 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Residents get great care and attention at all times - and as a visitor, I'm always made to feel very welcome.

Reply from Ronnie Cavanagh, Marketing at Chestnut Lodge Care Home

Thank you, Carol, for your comments about your recent experience at Chestnut Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We look forward to seeing you again soon.


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Overview of Review Score

Performance

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Bed Vacancies

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Awards / Recognitions (2)

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Frequently Asked Questions about Chestnut Lodge Care Home

What types of Care is Chestnut Lodge Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Chestnut Lodge Care Home provide?

Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Chestnut Lodge Care Home have?

There are 34 Single Rooms.

What are the Facilities & Services at Chestnut Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Chestnut Lodge Care Home to the centre of Dungannon?

7.9 mile(s) as the crow flies, distance by road may be significantly further.