Fairfields Care Centre Reviews (3)
Fairfields Care Centre has a Review Score of 7.6 (7.571) out of 10, based on 1 reviews in the last 2 years. Over all time Fairfields Care Centre has 3 reviews.
Review from V M (Daughter of Resident) published on 3 July 2023
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Overall Experience
5.0 out of 5
As a family, we could not fault this care home.
His room was always very clean and comfortable.
We were able to make his room his own.
He was well kept and they gave him food that he liked.
He was kept
It is hard to have a family member away from home but helps when you know they are in a safe place.
Thanks to all the staff and management at the care home for his care over the last seven years!
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Review from Paul Alan C (Respite Resident) published on 8 November 2021
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Overall Experience
5.0 out of 5
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Treated with Dignity
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Value for Money
Review from Ben M (Grandson of Resident) published on 4 May 2020
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Overall Experience
5.0 out of 5
We have found the staff unbelievably patient and caring; the manager knowledgeable and always there to help.
This is a first-class environment from care to catering.
Well
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Treated with Dignity
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Overview of Review Score
The Review Score of 7.6 (7.571) out of 10 for Fairfields Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.500 for Fairfields Care Centre is calculated as follows: ( (8 Excellents x 5) + (3 Goods x 4) + (1 Poors x 2) ) ÷ 12 Ratings = 4.5
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.071 Points relating to the number of positive Reviews for Fairfields Care Centre is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 1 Positive Reviews ÷ 14 = 0.071
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.