L'Hermitage Care Centre

La Route de Beaumont, St Peters, Jersey JE3 7HH
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8.4 25 Reviews
  • L'Hermitage Care Centre, Jersey
L’Hermitage is located in St Peters and offers a full range of residential and nursing care support, including trial stays, respite breaks and convalescent care as well as long-term care.

Inside and out, no expense has been spared to provide the very highest standards of care. Bedrooms and communal areas in this two-storey home are furnished and decorated to exacting levels.

Many rooms are also fitted with the latest in ceiling tracking systems which facilitate accessibility for people with mobility impairments. This enables support for residents with more complex needs, including those requiring stroke care, cancer care or those living with varying levels of Parkinson’s disease, osteoporosis or musculoskeletal disorders amongst others.

Residents are encouraged to bring important personal possessions to personalise rooms. L’Hermitage’s manager has a qualified nursing background and the home has health and wellbeing coordinators who offer a programme of varying activities throughout the week for all residents to take part in, if they wish to do so.

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Care Provided by L'Hermitage Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Ronan Green (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Single Rooms with ensuite Wet Room (42)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for L'Hermitage Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,775
    • Self-Funded Residential Dementia Care from £1,775
    • Self-Funded Nursing Care from £2,025
    • Self-Funded Nursing Dementia Care from £2,024
    • RESPITE Self-Funded Residential Care from £1,925
    • RESPITE Self-Funded Residential Dementia Care from £1,925
    • RESPITE Self-Funded Nursing Care from £2,025
    • RESPITE Self-Funded Nursing Dementia Care from £2,025
  • (these prices are only a guideline, please contact L'Hermitage Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

L'Hermitage Care Centre Reviews (25)

Total of 25, showing 1-20
8.4

L'Hermitage Care Centre has a Review Score of 8.4 (8.357) out of 10, based on 3 reviews in the last 2 years. Over all time L'Hermitage Care Centre has 25 reviews.

Overall Experience

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Review from M S (Daughter of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although relatively short, the care for Mum by carers, nurses and support team was excellent, particularly over the final few days of her life. The nurses in particular were exemplary in the care of Mum and our family, explaining fully next stages in straightforward ways, obtaining medication and dealing
with everything for us after Mum's passing. Unfortunately Mum was not well enough to enjoy the activities and facilities but they looked great.

Reply from Ronan Green, Home Manager at L'Hermitage Care Centre

Thank you for your kind words and recognition of the team at L'Hermitage. We are sorry for your loss, and thankful we made your mum's last few days as peaceful and straightforward as possible. Your comments will be passed on to the team, who really do care from the heart.


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Review from R O (Granddaughter of Resident) published on 28 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all just incredible, they go above and beyond the job role to ensure that residents are all cared for. It’s amazing to see my grandmother taking part in activities and chatting to people as she spent so long in her home isolated before she moved into the home. I love that the staff took
time to organise a surprise robotic cat for her when she was missing her cat, it’s the little things that make it more than just a care home. For our family it’s been life-changing having the support and care from the L’hermitage community, they take a huge chunk of the pressure of caring for a loved one off your shoulders and give you the chance to just enjoy your time with your loved one.

Reply from Home Manager, Home Manager at L'Hermitage Care Centre

Thank you for your review of L'Hermitage Care Centre. We are very touched by your kind, heartfelt words. The quality of care, support and warmth of the community are equally important to us, and your grandmother is a valued member of the L'Hermitage community. We look forward to seeing you again soon. Your feedback will be shared with the whole team.


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Review from Michelle O (Daughter of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to L'Hermitage which she found difficult to cope with, however the staff who look after her are amazing, they have a laugh with her and they do everything they can to meet mum's emotional and physical needs. All the staff who look after the residents are friendly, extremely patient and
considerate of their differing needs nothing is too much trouble. Meals are tasty and varied and Mum is asked what things she likes and they try to provide as much as possible. There are activities daily which Mum can join in with if she wants as well as trips out. The two ladies at the front desk are so warm and welcoming and always so helpful. The cleaning staff do an amazing job as I am sure its not easy getting everyone's clean items back to them! The revamp of the facilities has made the home feel even more like a home, it always has a lovely atmosphere and can't thank all the L'Hermitage team enough for the amazing care they give Mum.It's definitely the best nursing home in Jersey.

Reply from Home Manager, Home Manager at L'Hermitage Care Centre

Many thanks Michelle for your review and lovely comments about our home, team and the care your mother is receiving at L'Hermitage. We are pleased she is enjoying the food, activities and that she has settled in. Your feedback has been shared with the team.


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Review from Rosemary C (Sister-in-law of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My overall impression is of a very friendly, personal and a caring home from home. The meals are tasty and varied. The activities are daily (very important), and the staff at the front desk are welcoming and very helpful. The staff who care for the residents are so friendly, patient and considerate
of their differing needs and the open door policy enables those who are able to retain some independence whilst still being safe under the umbrella of your care system. The cleaning staff do a great job and then ensure facilities are such a bonus. Thank you for providing this wonderful facility,

Reply from Home Manager, Home Manager at L'Hermitage Care Centre

Thank you, Rosemary, for taking the time to leave us a review and for your positive comments regarding our home and team, including the food and activities being offered. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.


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Review from P M (Nephew of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt considered that whilst most staff tried very hard to provide the best service they could, staff shortages put many under greater pressure than might be considered fair, exacerbated by some staff not pulling their weight.

Reply from Home Manager, Home Manager at L'Hermitage Care Centre

We pride ourselves on the resident experience and take comments such as this seriously as it does not reflect the usual positive feedback we receive. We are interested in learning more about your aunt’s experience and will contact you shortly to discuss the matter further. We are committed to using feedback to continue to build on, and improve, the services we provide.


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Review from D B (Son of Resident) published on 3 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was cared for well. She enjoyed all the activities that were on in the home. Her final days at the lovely care home were so wonderful nothing was too much trouble to the amazing staff. They were such a comfort to our family. We would like to say thank you.

Reply from Home Manager, Home Manager at L'Hermitage Care Centre

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum received such great care at L’Hermitage and enjoyed the activities whilst she was here. I will pass on your kind comments to the whole team.


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Review from Julie B (Daughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has thrived at L'Hermitage. She talks about the residents and staff as her 'family'. The staff are caring and work incredibly hard to ensure they enjoy all that life has to offer. From the minute you walk into the home it is very welcoming. It is the little things, from staff greeting you when moving
around the home, the Facebook page which provides opportunities to engage with mum, to the display boards that make you feel part of the community. It is evident that the ethos is to care about the wellbeing of the whole family not just the resident in their care. Thank you to the wonderful team who care so passionately for Mum.

Reply from Home Manager, Home Manager at L'Hermitage Care Centre

Thank you so much for your lovely review, it is great to hear such lovely things about the home and its staff, who are determined to always give great care. Your mum is a pleasure to care for, your kind words will be passed on to the team who will be delighted to receive such glowing feedback. Thank you again for your review.


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Review from B C (Husband of Resident) assisted by family/friend published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with all the nursing care given especially during the covid pandemic.
Social activities were very popular and necessary. Greatly enjoyed.
Suggest more care with personnel clothing as often new items went missing.

Reply from Home Manager, Home Manager at L'Hermitage Care Centre

Thank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.


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Review from Anne J (Sister of Resident) published on 2 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Am very happy with the care that is given to my sister and the staff are good.

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Review from S B (Daughter of Resident) published on 23 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was at L’Hermitage for nearly two years and we were very pleased with the excellent care she received. Because the home is purpose-built, it is spacious and modern - in particular, the corridors were wide enough to accommodate my mum’s electric wheelchair. Residents aren’t restricted to their
bedrooms and there is a lovely lounge and dining area, with a beautiful view. The staff were welcoming and kind and visits were an absolute pleasure. During the recent lockdown, we were able to maintain contact with our mum with frequent Skype calls, and a Facebook page kept us updated with what she was doing. An excellent care home.

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Review from Emma I (Daughter of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at L'Hermitage for roughly ten months. During that time she was extremely well looked after. The staff really went a long way to care for her, nothing was ever too much trouble for any of the staff to deal with. L'Hermitage really is like one big family, I'm so pleased she
spent the remainder of her life there, trust is very important in life and I could put my trust in the carers to look after my mother 100%.

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Review from Carole S (Daughter of Resident) published on 11 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both Mum and Dad were in the care of L'Hermitage in January. It is a fabulous place that is extremely well run with wonderful caring staff. My dad needed sudden respite care while my mum was resident and L'Hermitage staff went above and beyond to make it happen so they could be together. As a relative,
they made me feel part of L'Hermitage's family.

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Review from S D (Daughter of Resident) published on 11 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was a resident for a very short while, from 5th December 2019 until his death on 15th December 2019. He was transferred from hospital to the home, much to his relief, and ours (my sister and I). He was treated at L'Hermitage with the dignity, care and respect that everyone should have in their
last days. It made a huge difference to him and us. He was completely lucid until the day he died, at peace and not in a busy, impersonal hospital ward.

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Review from Michael R (Son of Resident) published on 7 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was here for just over two years having passed in January 2020, in that time the standard of care given was first class. The staff keep you informed at all times and show a level of care of very high standards.
In dads last few days they showed such concern and 'love' not just for dad but for
us as a family. In fact, I sent a card to 'dads other family' thanking them all.

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Review from L R (Granddaughter of Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

L'Hermitage Care home exceeded all of our expectations with caring for our grandad. The staff at this home are all real-life angels who did so much for not just grandad but for the whole family. We honestly could not be more grateful to them. They made the end as easy and peaceful as it could be.

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Review from S W (Daughter of Resident) published on 7 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went to L'Hermitage which she found difficult to cope with. All nurses and carers were friendly, helpful, kind and compassionate, doing all they could to meet mum's emotional and physical needs.
The place always had a lovely atmosphere and can't thank all the L'Hermitage team enough for the
extremely top care they gave my mum.
It's definitely the best nursing home in Jersey.

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Review from A S (Daughter-in-law of Resident) published on 7 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law who had severe dementia, moved to L'Hermitage in June 2018 when the residential home where she was living were unable to give her the level of care that her deteriorating condition required.
Staff at L'Hermitage quickly established a warm rapport with my mother in law, not easy given
her initial reluctance to move and her limited verbal communication. She was wonderfully well cared for by the staff who were always kind and patient. Her last few days were very difficult and I will always be grateful for the kindness of everyone I came into contact with.

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Review from Angela S (Daughter of Resident) published on 18 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find visiting my mother a pleasant experience. Staff are extremely helpful, polite and caring. Food is very good and always varied and made from fresh products. No complaints at all about this wonderful and caring residence.

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Review from Patricia B (Wife of Resident) published on 18 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband couldn't be better looked after. All staff are very well trained and instinctively know how to handle difficult situations. They treat residents and us families with dignity, kindness and understanding. I come every day and stay at least four or five hours with my husband and am always made
to feel welcome and comforted when I need it.
Very happy.

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Review from Nicholas M (Son of Resident) published on 18 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Beaumont Villa for ten months now and it is always an enjoyable experience when visiting him. He is always well dressed and the staff take care and pride in helping him maintain his personal hygiene, cleanliness and well being.
All the staff are warm and friendly, always willing
to go the extra mile to make my father's stay and family and friends visiting as pleasurable and normal as possible. As a family, we are impressed and appreciative of the standard and level of care from all the staff which gives us peace of mind.

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Current Review Score: 8.4 (8.357)

Overview of Review Score

The Review Score of 8.4 (8.357) out of 10 for L'Hermitage Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for L'Hermitage Care Centre is calculated as follows: ( (27 Excellents x 5) + (9 Goods x 4) ) ÷ 36 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.607 Points relating to the number of positive Reviews for L'Hermitage Care Centre is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 3 Positive Reviews ÷ 8.4 = 0.357

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

* States of Jersey Health and Social Services Department is responsible for the registration and inspection of social care services in Jersey.

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Ronan

Ronan Green

Job Title: Home Manager

Joined: 2023

Ronan is our Home Manager at Beaumont Villa, here’s a little bit more about himself and the home in his own words:


“I have 40 years of experience in a variety of fields, from paediatrics at Great Ormond Street Hospital to overseas work in Palestine, South Africa, and Thailand. For 20 years of experience, I have worked in Care Home facilities with an emphasis on promoting excellence, adopting a more personalised and holistic approach.


I work in my residents’ home; they have chosen to live here and it is a privilege for me to be a part of their life and contribute to their overall wellbeing. I hope I make a positive change that the residents can relate to, even the smallest gesture is important. Seeing our residents and my team laughing and smiling brings me a lot of joy!


I believe in a kind and calm approach, as it is essential to imbuing a sense of tranquillity. It resonates with all who live and visit Beaumont Villa and L’Hermitage, and this translates to improved relationships with all who visit the community.”


Frequently Asked Questions about L'Hermitage Care Centre

What types of Care is L'Hermitage Care Centre registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does L'Hermitage Care Centre provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does L'Hermitage Care Centre have?

There are 42 Single Rooms.

What are the Facilities & Services at L'Hermitage Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is L'Hermitage Care Centre to the centre of Jersey?

2.5 mile(s) as the crow flies, distance by road may be significantly further.