Stanley Wilson Lodge

Four Acres, Saffron Walden CB11 3JE
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9.9 56 Reviews
  • Stanley Wilson Lodge, Saffron Walden
Stanley Wilson Lodge is a purpose-built 75 bedded home with en-suite facilities offering high-quality nursing, residential and dementia care.

All services are built around each resident’s individual needs and preferences:
Dementia residential – 22 bedrooms
Residential – 23 bedrooms
Frail nursing – 18 bedrooms
High needs dementia – 12 bedrooms

The home can offer:
•Activities suite
•Day Centre
•Hairdressing salon
•Alternative therapy room
•Fully accessible for disabled residents
•Quiet rooms for visitors and family parties
•Purpose built gardens
•Courtyard garden
•Garden seating areas

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Care Provided by Stanley Wilson Lodge

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sue Clayden (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (75)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (75)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2010
    • Last Refurbishment: 2010
    • Number of floors: 3

Funding & Fees Guide for Stanley Wilson Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,722 – £1,722
    • Self-Funded Residential Dementia Care £1,722 – £1,722
    • Self-Funded Nursing Care £1,722 – £1,722

  • The nursing costs do not include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by West Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.
  • (these prices are only a guideline, please contact Stanley Wilson Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home have no restrictions on visiting. They do like to have protected meal times from 12.30 - 13.30 if you are not joining your resident to eat. For further information please do not hesitate to ask.


  • Parking

  • The home has off road parking onsite.


Stanley Wilson Lodge Reviews (56)

Total of 56, showing 21-40
9.9

Stanley Wilson Lodge has a Review Score of 9.9 (9.873) out of 10, based on 20 reviews in the last 2 years. Over all time Stanley Wilson Lodge has 56 reviews.

Overall Experience

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  • 13
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Review from G J (Daughter of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting my dad last Thursday, 2nd February, the residents were enjoying musical bingo. They all had a very good experience, and the staff were brilliant. Very impressed.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Thank you very much for sharing your kind words of appreciation, which I will share with the team who work really hard to support Dad.


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Review from C H (Niece of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visited my aunt (a resident in Stanley Wilson Lodge) over the last four years, I was always made to feel like one of the greater family. The carers and administrative staff knew me, and I knew them. I'll miss them all. I was particularly moved by the fact that three of them came to her funeral
on their day off. Stanley Wilson Lodge is a truly homely and welcoming setting where my aunt's needs and desires were catered for. It is a home I would be happy to live in myself if ever the need arose.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Thank you very much for your very kind words of appreciation - I believe, especially during lockdown, we achieved a very good level of "partnership working " with yourselves as family members together with our care team and lifestyle coordinators. Please remember you are always welcome to visit Stanley Wilson at any time!


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Review from Jane E (Daughter of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only good feedback regarding the home. The carers are always approachable and are happy to answer any questions we may have. On occasions, my mother can be very difficult (she has dementia), but nothing is too much trouble when it comes to her care. Meals are very good, and additional requirements
are happily accepted and dealt with. Not forgetting the laundry staff, who are equally helpful, and along with the other staff work very hard.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Thank you, Jane, for your positive review - which is very much appreciated and will be shared with all teams you have mentioned.
Kind Regards.


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Review from Malcolm J (Husband of Resident) published on 13 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been a carer for one person suffering from dementia for so long and all the stresses and strains in that role, I looked forward with interest to seeing how a whole group of people with different degrees and kinds of dementia would be managed.
I think they have found the right formula at Stanley
Wilson Lodge for coping with them all, and I am impressed.
My wife has settled in well with the care and attention she has been given. She has started to mix with other residents, which came as surprise, and her natural anxiety has dissipated. She is very enthusiastic about the food, which is great since she was once a very good cook.
The staff are cheerful, friendly and efficient, and very patient. There is no cajolery, just gentle guidance when needed.
There is a nice air of calm and efficiency.
I am happy that my wife is in such good hands.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Thank you for your most positive review of the team that cares for your wife on the Reynolds Unit here at Stanley Wilson Lodge and for sharing your experience of how you have seen your wife come to settle in at the home and begin to make friends. Thank you also for your continued support with your visits - partnership working between family and our team is of utmost importance to us all and is the best way to support the transition of a loved one during the initial period of moving into a care home!


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Review from D P (Son of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased overall.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Thank you for taking the time to raise this review for us.
As always, please feel free to come and speak with myself or any member of the team if you wish. We promote partnership working here at Stanley Wilson Lodge between our team and you as family members that know your mother well.


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Review from J S (Wife of Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff helpful, friendly and kind. My husband hasn't been there very long and is gradually settling in. Having been to another first, Stanley Wilson Lodge is by far nicer.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Many thanks for your kind and supportive comments which I have shared with our team in the Reynolds Unit. I am very pleased we can work together with yourself to support your husband here at Stanley Wilson Lodge.


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Review from Clare D (Daughter of Resident) published on 26 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Stanley Wilson Lodge is a purpose-built facility. It is clean, bright, friendly, with good facilities and pleasant staff. However, it is clear that on the nursing floor, there isn't enough staff, and unfortunately, are mostly agency workers and not permanent, so don't build a rapport with residents.
I have spoken with staff and management about issues and nothing has been done to resolve them.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Thank you, Clare, for your review. I am glad that we were able to have a meeting with a positive outcome.


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Review from Diane T (Daughter of Resident) published on 20 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have made Mum very welcome, and she talks very highly of the staff, food and activities. I also feel the staff are always friendly and welcoming to all our family members.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Hi Diane, thank you very much for your positive feedback, which as always, I will share with the team that cares for her on Turner Unit. Your mum always brings a happy atmosphere to the unit, which is lovely for the people around her.


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Review from P D (Son of Resident) published on 16 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother became a resident after Christmas 2021. On arrival, staff were amazing not only taking excellent care of Mum but also us. All staff are welcoming, and Mum is relaxed and happy whenever we visit. Residents always look cared for. Mum is so relaxed, putting on weight, which always gives us peace
of mind, and she is safe.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Many thanks for your review, which I will share with the Team. We all agree that moving into Stanley Wilson has been a positive experience for her, which has been lovely to see!


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Review from Juliet S (Daughter-in-law of Resident) published on 9 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate Stanley Wilson Lodge highly enough. My mother-in-law has been a resident since December 2021 and is very happy there, thanks to the excellent care provided by every member of staff, without exception. My mother-in-law cannot fault the care provided, and all interaction that our family
has with the staff is extremely friendly, highly professional and always very helpful. This is a fantastic care home, and I wouldn't hesitate to recommend it. Thank you so much!

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Hi Juliet, thank you for sharing that your mother is very happy at Stanley Wilson Lodge and that you feel you are both supported by our team. We firmly believe in partnership working with the relatives and friends of the people that we care for, as you know them so well before they come to live with us.


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Review from Susan P (Friend of Resident) published on 3 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very helpful and attentive. I found the home to be very clean, and bright and residents are encouraged to socialise. The food, I am told on good authority, is very good and varied. The resident's rooms are clean and airy.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Many thanks, Susan, for your comments - which I will share with our Hardworking team in all departments.


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Review from S K (Friend of Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and surroundings are without a doubt impressive. They are so committed and go above and beyond. The current difficulty getting medical help in some situations was sadness and frustration for staff and family. It's a great shame external outings are curtailed due to staff shortage. Daily fresh
air/nature is imperative.

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Review from J G (Relative of Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff helpful, friendly and supported. They show a genuine concern for the well-being of our family members under difficult and trying times.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Thank you for your review and for recognising the challenges that we have faced here at Stanley Wilson Lodge.


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Review from Pauline G (Niece of Resident) published on 16 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our aunt has been a resident since June 2021. We have found all staff, reception, carers, nurses, admin staff, domestic staff to be friendly, professional and they always have time to chat or for a more serious conversation if required.
Our aunt always looks clean and tidy. It took some time for her
to settle in, but the patience and love of all encouraged her to settle and, when she could, join in with activities.
It is always a pleasure to visit the home. It is apparent that the residents are the number one priority.
I would not hesitate to recommend Stanley Wilson Lodge.

Reply from Sue Clayden, Manager at Stanley Wilson Lodge

Many thanks, Pauline, for your positive feedback and kind words, which I will share with all teams. We are very pleased to be working with you both as family members to support your Aunt.
I hope that the recent reduction in visiting restrictions has made life a bit easier for you as well.


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Review from Gary P (Son of Resident) published on 7 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

With Covid, it makes things harder for Mum to have visitors, which is really what she likes. Mum has first-class carers, and they do everything they can for their residents. I can't compare with other care homes as I haven't seen any others.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Thank you, Gary, for your review.
We offer indoor, garden, pod (inside room) visits, and also, of course, as you know, you are able to take Mum out of Stanley Wilson if you choose.
We very much support working with families to maintain contact with our residents at this time.


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Review from Heather F (Daughter of Resident) published on 12 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just cannot thank the manager and all her staff at Stanley Wilson Lodge for the exceptional warmth and caring nature as soon as you walk through the door. You are thought of as family members. My mother settled very well into the home and really enjoys the activities. Big thanks for supporting me
when Mum hasn’t been well and always keeps me informed of her progress. I highly recommend the home.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Many thanks, Heather for your positive feedback - I truly feel that between the team on Turner Unit and your family, we have achieved a great partnership working in the best interest of your mother.


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Review from Mike T (Son of Resident) published on 1 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived in the nursing care section for two and a half months after breaking her leg in a fall and becoming bed-bound. The staff were understanding of her needs and treated her with care and respect. A hoist was used to move her from bed to a wheelchair and to an armchair by careful and expert
staff. Several members of staff were especially friendly with her and bought a smile to her face and made her last days as happy as possible. She died of old age and frailty and was well cared for until the end.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Thank you for your very kind words of appreciation which I will share with the Team.
Kind regards,
Sue Clayden, Manager.


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Review from L S (Daughter of Resident) published on 1 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Stanley Wilson Lodge is a wonderful home for my dad in the last two years as the outstanding manager and her teams are very compassionate, caring and doing their best to provide a fantastic level of care to the residents. Special thanks also to the second floor care team and the male lead nurse for
doing an awesome job in caring for and supporting my dad through difficult times. Recently, my mum has just joined this care home too and she is cared for very well and is enjoying her stay there. Many thanks to Stanley Wilson Lodge for their amazing work.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Many thanks Lam for your positive comments which I will share with the Team. It is a real positive partnership working with yourselves as family and our team.
Kind regards,
Sue Clayden, Manager.


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Review from Peter C (Son of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic place, staff are brilliant, condition of premises is great, no complaints whatever. Mum has lived here for six years with no problems and is very happy.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Many thanks, Peter for your words of appreciation for the team that care for your mother - I will share your positive comments with them. Your mother is a very big part of the Gainsborough Unit having lived with us for quite a while now.


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Review from Margaret S (Daughter of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care that Mum receives from all the staff at the care home.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

It is very kind of you Margaret to take the time to share your compliments with the Team that care for your mother - I will share with them your comments. It is a pleasure to care for your mother.


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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Stanley Wilson Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for Stanley Wilson Lodge is calculated as follows: ( (207 Excellents x 5) + (30 Goods x 4) ) ÷ 237 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stanley Wilson Lodge is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (3)

Sue

Sue Clayden

Job Title: Home Manager

Sue has NVQ Levels 2, 3 and 4 in Health and Social Care, together with the Registered Managers Award., Certificates in Dementia Care and Palliative Care.
Sue has worked in the Care Sector for 22 years and has significant home management experience over the last 11 years.


Debby

Debby Jack

Job Title: Day Centre Manager

Joined: 1994

I have worked at Stanley Wilson Lodge for 29 years and love my role as the Saffron Club Manager, I am very passionate about the care of the elderly.


I support the staff by ensuring that the club offers a wide range of activities, whilst promoting Independence, choice, Social Interaction and Well-being.


I am a mum of 3 and a Nanna to 8 grandchildren.


Shilpa

Shilpa Eapen

Job Title: Care Manager

Shilpa is a Registered Nurse, a member of the Nursing and Midwifery Council (NMC) and The Royal College of Nursing. Shilpa holds a Bachelor Degree in Nursing Science and a Diploma in Mentoring.
Shilpa joined Stanley Wilson Lodge as an RGN in October 2011 and has been an eminent part of the Nursing Team since then. Shilpa has worked in the Health and Social Care sector for over 10 years. Her experience covers Emergency Nursing, Critical Care (ITU) Nursing and Elderly Frail Nursing. Shilpa is a very experienced nurse and has in depth clinical knowledge and skills.
Shilpa is Sue Clayden’s deputy and in charge of the home when the Home Manager is not present.