Stanley Wilson Lodge

Four Acres, Saffron Walden CB11 3JE
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9.9 56 Reviews
  • Stanley Wilson Lodge, Saffron Walden
Stanley Wilson Lodge is a purpose-built 75 bedded home with en-suite facilities offering high-quality nursing, residential and dementia care.

All services are built around each resident’s individual needs and preferences:
Dementia residential – 22 bedrooms
Residential – 23 bedrooms
Frail nursing – 18 bedrooms
High needs dementia – 12 bedrooms

The home can offer:
•Activities suite
•Day Centre
•Hairdressing salon
•Alternative therapy room
•Fully accessible for disabled residents
•Quiet rooms for visitors and family parties
•Purpose built gardens
•Courtyard garden
•Garden seating areas

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Care Provided by Stanley Wilson Lodge

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sue Clayden (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (75)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (75)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2010
    • Last Refurbishment: 2010
    • Number of floors: 3

Funding & Fees Guide for Stanley Wilson Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,722 – £1,722
    • Self-Funded Residential Dementia Care £1,722 – £1,722
    • Self-Funded Nursing Care £1,722 – £1,722

  • The nursing costs do not include costs for Funded Nursing Care (FNC) which will be refunded if it is granted by West Essex Continuing Health Care. FNC is currently £235.88. Fee may increase with complex cases.
  • (these prices are only a guideline, please contact Stanley Wilson Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home have no restrictions on visiting. They do like to have protected meal times from 12.30 - 13.30 if you are not joining your resident to eat. For further information please do not hesitate to ask.


  • Parking

  • The home has off road parking onsite.


Stanley Wilson Lodge Reviews (56)

Total of 56, showing 41-56
9.9

Stanley Wilson Lodge has a Review Score of 9.9 (9.873) out of 10, based on 20 reviews in the last 2 years. Over all time Stanley Wilson Lodge has 56 reviews.

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Review from Holly (Granddaughter of Resident) published on 7 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my Grandad received was outstanding. All the staff are very friendly and helpful. It was a real relief to find such a safe and friendly environment for my Grandad to be in. We received such support from all of the care home staff at the end of his life. We will be forever grateful.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Many thanks for your kind words which will be shared with our team.
Sue Clayden
Manager


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Review from Julie S (Daughter of Resident) published on 6 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in Stanley Wilson for just under a year. The care he received was exceptional. The staff were so patient and understanding. He enjoyed his time at the home. I would definitely recommend Stanley Wilson.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Many thanks Julie for your review which we will share with our teams.


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Review from J S (Daughter of Resident) published on 1 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been looked after very well. Everyone at the care home is very friendly and helpful. The food always looks nice and the whole place is kept very clean and comfortable.

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Review from P G (Son of Resident) published on 3 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been well looked after for the past year since he had his stroke. I am particularly grateful to the staff who noticed that he possibly had pneumonia when they fed him one evening. I'm sure that this timely action in getting him to hospital minimised the effect of the pneumonia and helped him
recover. Now he is back at the Lodge.

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Review from Z E (Power of Attorney of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The greatest asset of Stanley Wilson Lodge is their staff. All members of staff are excellent and have a great ability to relate to the residents. I visit my friend several times a week at different times of the day and witness the gentle kindness and care given by nurses and staff and the importance
placed on what the residents' wishes are. The nursing staff have an excellent understanding of residents' conditions and specific needs as demonstrated by periodical reviews and written reports. I am very glad that I chose Stanley Wilson Lodge for my friend.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Many thanks, Zofia for your recognition of the teams hard work, it is wonderful for them to be recognized for all they do for our residents.


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Review from Andrea M (Daughter of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We recently settled our mother into Stanley Wilson Lodge having spent some time looking at various residential home options. We found that the staff and management could not have been more helpful. They always seem cheerful and warm in their welcome. Our mother has adjusted more easily than we expected,
particularly because the staff are so friendly. She enjoys the food and activities and watching the comings and goings through her window. We are very happy with our choice of home.

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Review from Michael D (Son of Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stepmother has been in the care of Stanley Wilson Lodge for five years. She has at all times been well looked after by caring staff. The Lodge's support for residents families is excellent.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Dear Michael - Thank you on behalf of the Staff Team on Gainsborough for taking the time to share your appreciative comments.


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Review from Paul P (Son of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From top to bottom the welcome and friendliness of all staff is great.
The whole operation seems very well organised and efficient.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

Dear Paul, Many thanks for your review. I am so very glad that Stanley Wilson Lodge was able to step in and support your mother's urgent needs and that her placement has proved to be successful. I will pass on your comments to the Team.


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Review from D C (Wife of Resident) published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident in Stanley Wilson Lodge for over four years. Obviously, his is well known to the staff. I visit almost daily. We do not get involved with any activities (his choice) however because of my long association I do know that everything possible is done to make the difficult
lives of residents tolerable. My only small grumble is that as my husband is alone in his room, staff do not have the time to chat.

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Review from Rhona B (Wife of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has only been a resident of this care home for approximately 6 weeks but already he has settled in and become part of the community. The carers seem to know and understand all his strengths and weaknesses, nothing is too much trouble and they go about their work around the home in a cheerful
and happy manner. Visitors and family are also included and made to feel welcome.

Reply from Susan Clayden, Manager at Stanley Wilson Lodge

We are very pleased that you have shared your positive experience at Stanley Wilson Lodge since your husband's admission. We work hard to welcome family and friends of our residents and promote an all-inclusive community.


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Review from Sonja K (Wife of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed by the whole experience from day 1 when my husband was admitted right through until yesterday when he died. I cannot speak highly enough of the staff caring for him. They were gentle, respectful, warming and loving but still firm and got their tasks efficiently. I was made very
welcome no matter what time I arrived each day and so was my dog. The family atmosphere and cheerful attitude of all the staff were lovely, especially as my husband became frailer. I cannot praise them all highly enough. They made a difficult time easier to bear. A big thank you, Stanley Wilson Lodge staff.

Reply from Sue Clayden, Manager at Stanley Wilson Lodge

Many thank Sonja for your kind comments - however, I would like to say that your support for your Husband was amazing and I feel it was a great example of "partnership working" between yourself and the care team here at Stanley Wilson Lodge.


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Review from Angela H (Wife of Resident) published on 18 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It is very hard to leave your loved one in the care of someone else, when that time comes, we all like to think that no one can look after them as well as us. It is equally difficult for staff to be able to recognise every little habit or need for individual residents and look after them as their own.


I

was pleasantly surprised when my loved one went into Stanley Wilson Care Home and was greeted by happy, helpful staff and this made his admission so much better. They have ensured that both my husband and I are happy when we came into the home.


It is not the easiest of jobs to care for people with dementia, but they take it in their stride and even give a cuddle or two. Also, The Saffron Club next door care for loved ones in the day until they are admitted to full-time care and give such important respite. Thank you.


Reply from Sue Clayden, General Manager at Stanley Wilson Lodge

Many thanks for recognising the hard work that our staff team put into welcoming a new resident - your comments are much appreciated.


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Review from D H (Daughter of Resident) published on 28 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Stanley Wilson Lodge for 6 1/2 years now and she is now unable to care for herself in any way and cannot move from her bed. The level of care and attention she receives is excellent and carers are kind to her and show her a genuine interest in her well being. The manager is excellent
in her management, in her engagement of staff and in her open door policy if family have concerns. I have already recommended many to the care home.

Reply from sue clayden, General Manager at Stanley Wilson Lodge

Many Thanks for this review which is very much appreciated by myself and the team. I would like to highlight that as a family you work very closely with us in partnership working to care for your mother and this relationship that we have forged together is of great benefit for her continued well being.


Sue Clayden General Manager


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Review from Ron B (Son of Resident) published on 31 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father were residents at Stanley Wilson Lodge from 2011. My mother on the dementia floor until her death three years ago and my father on the nursing floor until his death two months ago. The fact that they were on different floors meant that I had extensive exposure to the staff/carers,
management and home generally. I also visited on a very regular basis. Throughout, the level of care, compassion and kindness shown to my parents was outstanding. My mother had complete memory loss, but thanks to the carers, she remained cheerful and healthy. In my father's case, thanks to the management, carers and indeed all the staff, Stanley Wilson Lodge was his home, full of his friends. As a family, from the very outset, and throughout my parent's residence, we considered ourselves unbelievably lucky to have found Stanley Wilson Lodge for mum and dad, we simply couldn’t have done better. As my father said so regularly, it’s all down to the people who work there.

Reply from Sue Clayden, General Manager at Stanley Wilson Lodge

Many thanks Ron for taking the time to write this review which is much appreciated by myself and the staff team here at Stanley Wilson Lodge.
We are very grateful for the support that yourself and your family gave to not only your own parents whilst they were living with us, but also to other residents - they especially enjoyed the afternoon teas that you treated them too!


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Review from Patricia W (Wife of Resident) published on 25 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not fault this care home ever, but to praise it.
Good staff, excellent manager. Loving care to my husband, going out of their way to care for him.

Reply from Sue Clayden, General Manager at Stanley Wilson Lodge

Dear Patricia. Many thanks for your review - your own support for your husband is to be admired - we are happy to be working in partnership with you to support your husband's individual needs.


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Review from V Z (Daughter of Resident) published on 25 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a client in Stanley Wilson Lodge. She is really happy and she is receiving the best possible care from the whole of the team there.

Reply from Sue Clayden, General Manager at Stanley Wilson Lodge

Many thanks for your comments - our team work hard to meet the individual needs of the residents and welcome relatives' involvement so that we can work in partnership to promote residents' health and wellbeing.


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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Stanley Wilson Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for Stanley Wilson Lodge is calculated as follows: ( (207 Excellents x 5) + (30 Goods x 4) ) ÷ 237 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stanley Wilson Lodge is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (3)

Sue

Sue Clayden

Job Title: Home Manager

Sue has NVQ Levels 2, 3 and 4 in Health and Social Care, together with the Registered Managers Award., Certificates in Dementia Care and Palliative Care.
Sue has worked in the Care Sector for 22 years and has significant home management experience over the last 11 years.


Debby

Debby Jack

Job Title: Day Centre Manager

Joined: 1994

I have worked at Stanley Wilson Lodge for 29 years and love my role as the Saffron Club Manager, I am very passionate about the care of the elderly.


I support the staff by ensuring that the club offers a wide range of activities, whilst promoting Independence, choice, Social Interaction and Well-being.


I am a mum of 3 and a Nanna to 8 grandchildren.


Shilpa

Shilpa Eapen

Job Title: Care Manager

Shilpa is a Registered Nurse, a member of the Nursing and Midwifery Council (NMC) and The Royal College of Nursing. Shilpa holds a Bachelor Degree in Nursing Science and a Diploma in Mentoring.
Shilpa joined Stanley Wilson Lodge as an RGN in October 2011 and has been an eminent part of the Nursing Team since then. Shilpa has worked in the Health and Social Care sector for over 10 years. Her experience covers Emergency Nursing, Critical Care (ITU) Nursing and Elderly Frail Nursing. Shilpa is a very experienced nurse and has in depth clinical knowledge and skills.
Shilpa is Sue Clayden’s deputy and in charge of the home when the Home Manager is not present.