Victoria House

82 Albert Road, Farnborough GU14 6SL
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  • Victoria House, Farnborough
Situated in Farnborough, Hampshire, Victoria House provides rehabilitation for people living with long-term neurological conditions and traumatic or acquired brain injury.

Offering residential care in a carefully designed and welcoming setting, the home boasts a combination of spacious ensuite bedrooms, studio flats and self-contained apartments. The unique range of living options are deigned to meet the differing needs of residents, ensuring each person can live as independently as possible with the guarantee of support whenever they need it.

Residents can also enjoy communal areas including a lounge and private kitchen as well as an activities room and a gym, and the well presented garden is the ideal space to spend some time in the warmer months.

With access to a multidisciplinary team made up of physiotherapists and occupational therapists as well as speech and language therapists, neuropsychologists and an onsite rehabilitation assistance team, care at Victoria House is person-centred and designed to maximise quality of life and promote independence for each person.

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Care Provided by Victoria House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 22 Service Users
  • Primary Care Categories
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Head/Brain Injury

Good to Know

  • Person in charge
  • Alexandra Costa (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (22)
    • Single Rooms with ensuite Wet Room (22)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Victoria House

  • Funding Types Accepted
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Near Public Transport
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting arrangements vary by unit/home/ward and are designed to be as flexible and family friendly as possible, whilst ensuring there is uninterrupted time for rehabilitation and care interventions. Where specific visiting times are in operation, such as the hospital, they will be displayed at the entrance to the unit. If people wish to visit outside of these stipulated times, then they can speak to the unit manager who will endeavour to be as flexible as possible.


  • Parking

  • Free parking is available on site.


Victoria House Reviews (1)

Over all time Victoria House has 1 review.

Overall Experience

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Date Published

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Review from M R (Mother of Resident) published on 31 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Complained before. Once again room could be cleaner. Bins overflowing and damp towels on a chair. The floor in en-suite wet from washing patient. Also had to wait to be admitted approximately 7-10 minutes before the door opened. Wait for ages for someone to pick up the phone when I ring.

Reply from Claire Bourne, Marketing Manager at Victoria House

Thank you for raising these concerns. All concerns raised with the service in May have now been addressed, these changes have been implemented by the new registered manager to improve the quality of service provided to both service users and their families.


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Treated with Dignity

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Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 9 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Victoria House

What types of Care is Victoria House registered for?

Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Victoria House have?

There are 22 Single Rooms.

What are the Facilities & Services at Victoria House?

Near Public Transport, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Victoria House to the centre of Farnborough?

0.5 mile(s) as the crow flies, distance by road may be significantly further.