Croft Meadow

Tanyard Lane, Steyning BN44 3RJ
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9.9 75 Reviews
  • Croft Meadow, Steyning
Located in the pretty village of Steyning, Croft Meadow is purpose-built to provide comfortable, high-quality accommodation in safe and creative surroundings in the beautiful county of West Sussex.

The home covers three floors with spacious lounge and dining areas on each floor, along with single en-suite rooms.

Activities are an important part of each day for residents including engagement with the local community.
Person-centred care is at the very heart of everything they do at Croft Meadow.

The team of chefs are passionate about producing nutritious meals which are appetising and varied in choice. Mealtimes at Croft Meadow are a sociable occasion, encouraging laughter and conversation in several small areas throughout the home.

Please do not hesitate to contact the friendly team to arrange a viewing.

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Care Provided by Croft Meadow

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Carmen Flueras (Service Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2009
    • Number of floors: 1

Funding & Fees Guide for Croft Meadow

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,512
    • Self-Funded Residential Dementia Care from £1,546
  • (these prices are only a guideline, please contact Croft Meadow to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Croft Meadow Reviews (75)

Total of 75, showing 61-75
9.9

Croft Meadow has a Review Score of 9.9 (9.940) out of 10, based on 14 reviews in the last 2 years. Over all time Croft Meadow has 75 reviews.

Overall Experience

  • 56
  • 15
  • 4
  • 0
  • 0

Date Published

75
2
7
14
61

Review from Elisabeth C (Relative of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a delightful home, light, airy, clean and a lovely safe caring atmosphere, with always friendly and cheery staff.
Would I want to live here? Most definitely!
Certainly the best I've seen. We're happy and confident our loved one is content here and receiving understanding and compassionate care.
If only my son could be here too. He's on the waiting list. So fingers crossed it won't be too long!

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Review from M C (Daughter of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother was a resident at Croft Meadow for approximately 6 months during which time she was very well cared for by all the staff. The staff in charge of entertainment deserve a special mention as they managed to get my, 'reluctant', Mother involved in many activities. My Mother enjoyed the food and
was very happy during her time at Croft Meadow.

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Review from Gerald T (Son of Resident) published on 13 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mum stays in the care of Croft Meadow I am confident that she will be looked after respectfully and professionally by staff who enjoy their work and have real affection for the folk in residence. This is a well run, high-quality facility in a convenient and quiet location.

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Review from Diane C (Friend of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Croft Meadows is a well kept, well-run establishment. Can't fault the staff. Activities are absolutely second to none. No faults at all.

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Review from P C (Niece of Resident) published on 21 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been at Croft Meadow for nearly two years. Since arriving at Croft Meadow she has thrived.
At 98 she was becoming frail and confused but now because of good nutrition and stimulation she's become her old self and has just celebrated her 100th birthday there in style. I find the carers kind,
considerate and hardworking.
Couldn't find a better care home.

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Review from David C (Nephew of Resident) published on 15 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been resident at Croft Meadow for almost 2 years during which she has received an excellent level of care. I can visit about once a month and always find a friendly atmosphere and caring and supportive staff. I was particularly pleased recently with the effort everyone at Croft Meadow put
into giving my Aunt a wonderful 100th birthday celebration. Thank you so much

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Review from B G (Nephew of Resident) published on 12 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Croft Meadow have looked after and cared for my aunt for several years. They have shown care and patience and they have coped with her absolutely brilliantly. I think that she has given them pleasure, or cheek, but it has been rewarded tenfold by their care, response and dare I say, love.
Thank you all.

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Review from Anne A (Resident) assisted by family/friend published on 29 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I need help and this is where I like to live. It's near the shops and it's a happy atmosphere. It's rather cold sometimes.

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Review from Celia G (Daughter of Resident) published on 8 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day my father became resident at Croft Meadow, he and my family were warmly welcomed to the home.
The staff were friendly and professional and took time to get to know my dad and he was able to get to know them.
As he became more poorly, the staff did not put a foot wrong in the way they
cared for him and for that I and my family are deeply thankful.
Croft Meadow became his home and it was a home that truly cared.

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Review from April W (Niece of Resident) published on 23 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice atmosphere when you walk in. Staff are very friendly and efficient. The room and surrounding areas always look clean. There seem to be plenty of activities going on, which is good for the residents. Would certainly recommend Croft Meadow to friends and family if similar care was needed.

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Review from James L (Grandson of Resident) published on 4 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is very friendly and very welcoming. My grandad always has a smile on his face and is never bored because there are always things to do.

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Review from Adam B (Grandmother of Resident) published on 4 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly place. A caring atmosphere where staff are really friendly with residents and needs are met on a daily basis.

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Review from Louise L (Daughter-in-law of Resident) published on 4 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very attentive and welcoming when we visit. My father in law seems very happy and there is always a lot of activities going on. Room are always clean.

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Review from Raymond W (Nephew of Resident) published on 4 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On approach to the home, it looks good. The front door area needs sweeping.


The security is good and when entering it feels good and friendly. It's clean and tidy with a great atmosphere. Staff are friendly and approachable. Nice place.


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Review from F N (Daughter of Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother at rest home for respite care for 2 1/2 weeks. She was very pleased with the standard of service and care. All the staff we met were very pleasant. Good locations for rest home with good access to local shops. Thank you for all your dedication.

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Current Review Score: 9.9 (9.940)

Overview of Review Score

The Review Score of 9.9 (9.940) out of 10 for Croft Meadow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.940 for Croft Meadow is calculated as follows: ( (159 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 168 Ratings = 4.94

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Croft Meadow is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (14)

Carmen

Carmen Flueras

Job Title: Service Manager

Joined: 2018

I began working for Shaw healthcare in November 2018 joining Hillside Lodge as a Home Manager. My first time as a home manager and the first time with Shaw, I am enjoying both very much.


Prior to joining Shaw, I enjoyed roles of clinical lead and deputy manager in three different homes, in the West Sussex area.
I originally trained as a nurse in Romania my homeland, where I worked in a cardiac clinic for several years.

Here at Hillside Lodge, I really like that I can make a change in people lives and I feel so privileged, to care for a generation to whom life was something you can only see in the movies.
Since becoming Manager, I have made a point of getting to know all the residents in the home, they all call me by my christian name.
My office door is open to residents whenever they would like a chat or sometimes, they just pop by for a coffee with me.


Memories of a special working day? Well, last year’s Christmas fair was something to remember, I was holding a snake weighting only few pounds less than me and the other reason I have to say is the joy in the residents faces whilst they shaved my hair for charity.


I really love my job!


Abbey

Abbey Williams

Job Title: Deputy Manager

Joined: 2018

I joined Shaw in 2018, working at Warmere Court, as an administrator, support worker, and then team leader. I have now progressed to Deputy Manager and transferred to Croft Meadow.
I enjoy making a difference in the residents' lives. I am constantly learning new skills and I love putting these into practice to improve residents' wellbeing.


Claire

Claire King

Job Title: Team Leader

Joined: 2010

Claire started at Croft as a support worker and has worked her way to a team leader. Claire enjoys making a difference in how people are feeling, whether it’s a smile, a conversation, reassurance, or assisting them with day-to-day life.


Paula

Paula Burt

Job Title: Team Leader

Joined: 2010

I have worked in care for many years. I have NVQ level 2 and 3 which I gained whilst in the community and here at Croft Meadow.


I enjoy being part of the team here at Croft Meadow and enjoy making a difference to our residents life’s and making sure that they are happy in their environment and well cared for.


Larisa

Larisa Stirbu

Job Title: RGN

Joined: 2016

I was a Staff nurse at Worthing Hospital then later in my career I was a registered General Nurse at Baytree’s Nursing Home before joining team Croft Meadow.


I was originally here on a bank contract but, now have a permanent contract at Croft Meadow as a Registered General Nurse which I really enjoy.


I have been working at Croft Meadow in both of my roles for close to 4 years and I thoroughly enjoy caring for the residents here and working with the staff. There is a definite family feel within the home.


Sarah

Sarah Hooper

Job Title: Activity Co-ordinator

Joined: 2021

Sarah has had 7 years experience in care and activities. Sarah says she loves her job and everyday is different, she enjoys encouraging residents to achieve their goals and enhance their lives.


Jenna

Jenna Cranford

Job Title: Support Worker

Joined: 2020

I like to go home knowing that I have made someone smile and made them happy.


Paulina

Paulina Coleman

Job Title: Support Worker

Joined: 2020

I love being with the residents, they have become my second family. I try to be kind and caring and do my best for the residents. it's rewarding to know you’ve made a difference.


Paula

Paula Kirk

Job Title: Domestic

Joined: 1989

After having my children, I started at Croft Meadow (age 24) as a care assistant then after 29 years as a carer I changed roles to domestic. I have an NVQ in care level 2. I love working in the home and it fits in well with my family life. The most thing i enjoy about my job is chatting with residents, and having a laugh with them and seeing them smile.


Alin

Alin Dima

Job Title: Support worker and Bank Team leader

Joined: 2020

Alin has had 5 years experience in care, Alin enjoys caring for the residents and doing his best each day.


June

June Maxwell

Job Title: Domestic

Joined: 2010

I enjoy my role and the team of domestics I have. I love meeting the residents every day, its like one big family


Lindsey

Lindsey Upfield

Job Title: Administrator

Joined: 2023

Lindsey says she enjoys helping people, this is the perfect role for her as she is supporting everyone within the service.


Christina

Christina Dordi

Job Title: Senior Cook

Joined: 2021

Christina says she enjoys making home-cooked meals for the residents and getting the residents involved in menu choices to ensure they enjoy all their meals and their nutritional needs are met.


Andrew

Andrew Taylor

Job Title: Maintenance Operative

Joined: 2023

Andy enjoys ‘all the little jobs’ that come up in the home, he loves the fact he can socialise with the residents whilst working.