Warmere Court

Downview Way, Yapton, Arundel BN18 0HN
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9.8 106 Reviews
  • Warmere Court, Arundel
Warmere Court Care Home, in the charming village of Yapton, is a modern care facility with en-suite rooms and assisted bathing facilities that make it ideal for the efficient practice of elderly care.

The home combines the skills of a hard-working care team, while looking to offer flexible lifestyles, with a wide choice of activities, hobbies and entertainments accounted for within the facility.

Warmere Court is also suitable for people with physical disabilities and other sensory impairments, as well as for short respite purposes.

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Care Provided by Warmere Court

  • Primary Care Categories
  • Older Person Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Irene Pudduck (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2009

Funding & Fees Guide for Warmere Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,303
  • (these prices are only a guideline, please contact Warmere Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access

Warmere Court Reviews (106)

Total of 106, showing 21-40
9.8

Warmere Court has a Review Score of 9.8 (9.763) out of 10, based on 19 reviews in the last 2 years. Over all time Warmere Court has 106 reviews.

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Review from Christine E (Daughter of Resident) published on 14 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Being our first experience with a care home, we were filled with trepidation as you hear of some awful experiences. We can honestly say our dear mum has received the best care possible at Warmere Court.
The wonderful staff are the loveliest of people, who all have the right balance of professionalism
and compassion you could possibly wish for your loved one. To do such a demanding, emotional job takes a very gifted person and we're blessed to have them! To you all at Warmere Court, we thank you for making Mum feel safe and for giving us peace of mind while she was in your care.

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Review from Carol C (Daughter-in-law of Resident) published on 20 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law came to Warmere Court after having a stroke. She had been moved from hospital to an NHS-funded room until a placement was found. Since arriving the staff have been really attentive and considerate to all her needs. Since she has arrived she has calmed down a lot and we believe it's
in response to the amazing and thoughtful care she receives from all the staff. Whenever we visit we are always greeted by staff and they like to chat about my mother-in-law and give any updates they feel we'd like to hear. I am so pleased we got a place for her at Warmere Court.

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Review from Bima B (Mother of Resident) published on 29 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always been happy and relieved with my son's stay at Warmere Court. Efficient staff, friendly and helpful. I really appreciate the wonderful service my son and I receive here. Much appreciated.

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Review from Marie M (Daughter of Resident) published on 23 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I are happy that our mum is in a place where residents are well cared for and their needs are met. Our mother likes it there and likes the staff who are friendly.

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Review from S F (Daughter of Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum seems settled and happy.

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Review from Susan H (Daughter of Resident) published on 15 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home does really well with the staff that it has, I wish there were more. My mum has a requirement for certain foods which I provide, however, I wish the staff would advise me when they run out - it does not always happen. Overall, I am satisfied with the care that my mum receives.

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Review from Shannon C (Friend of Resident) published on 25 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is so friendly and caring, the staff make you feel at home, you get all your questions answered if you have any concerns. The whole home has such a fabulous feel to it, everyone is respected.

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Review from Meg G (Respite Resident) published on 30 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came for respite while my partner (and carer) had an op that was cancelled. The staff have been very supportive and understanding of my desire to get home but disappointment over the cancelled op. I stayed the weekend because my care company couldn't get my care plan in place immediately.
I've enjoyed
my stay, forgot the disappointment over his op and enjoyed a 'holibobs'.
The staff have shown me kindness and patience and importantly I've felt confident in their ability to fulfil my needs. All staff from cleaners to manager, nursing, care staff and the chef have my respect for their work ethos. They're all kind, funny, hardworking, patient, conscientious and compassionate. Did I mention funny?
Then there's Charlie. She's fun too. Loves head strokes, sunflower seeds and biting fingers! (Parrots like fingers).
I'll have to go into respite again when he has his op. If I go anywhere other than here, I'll be always saying "they don't do it like that at Warmere!"

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Review from Susan B (Resident) published on 29 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Warmere is still my home away from home, and I love it here. The care is always second to none and I have a great connection with staff. The home has supported me and everyone through Covid and have been great. The food is delicious and varied. There is always plenty to do with activities and experiences.
The home is a happy and warm place to live, I couldn't be happier here. e

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Review from C H (Brother-in-law of Resident) published on 29 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find them very helpful.

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Review from A A (Daughter of Resident) published on 24 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came home very satisfied with her respite stay.
The staff were lovely and the meals were very nice.
She would happily return.

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Review from Irene A (Daughter of Resident) published on 3 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at this home seem to go out of their way to support and care for my mother, who enjoys her respite visits enormously. When asked, she can find no criticism or complaint and always stresses how clean the home is and how delicious the food. Thank you.

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Review from P S (Respite Resident) assisted by family/friend published on 25 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Would be good to be able to read a clear name badge on staff. Generally happy with my stay, however, nowhere quite like home! Made to feel welcome, the care team were kind and attentive. The chef was excellent, I always enjoyed chatting with him. I enjoyed the organised activities like singing and scrabble.
Enjoyed having my hair done. Pleasant garden, however, needs some TLC.

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Review from Hilary T (Goddaughter of Resident) published on 12 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My next of kin always speaks highly of her care and carers and in my experience, I totally agree. Couldn't have chosen a better care home.

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Review from Rodney W (Nephew of Resident) published on 12 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Being extremely worried about my Aunt's future at home, I feel that this is a wonderful place for her to be looked after. Kind and very caring staff. Rooms are a little small but welcoming and comfortable.

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Review from E D (Nephew of Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has just become a resident at Warmere Court. We have just begun our visits but on every occasion we get a lovely welcome from the warm and friendly staff. They also provide us with all the latest information we might need. My aunt is very happy and always mentions how nice the staff are who
no doubt will go all out to make each individual resident happy and my aunt looks better every time we visit. Thank you Warmere Court.

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Review from Rachael D (Granddaughter of Resident) published on 19 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm extremely pleased with the care home. My nanna has been here for over four years and she is very happy. Throughout COVID, she has been extremely well cared for and very well looked after both mentally and physically. Despite not being able to visit her, the staff have done everything they can to keep
us and everyone in touch. The staff honestly have been amazing throughout covid, even at the cost of their own health mentally and physically. Thank you so much for everything.

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Review from Tia M (Daughter of Resident) published on 3 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing home, such great and friendly staff, their care is second to none. Keeps family highly informed and extremely helpful. Made a huge difference to my mum's recovery. Thank you for all you have done for her. It is highly appreciated.

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Review from Richard C (Ex Family Member) published on 27 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just want to thank Warmere Court for everything they did before, during and still now in Covid-19. I can’t thank them enough for the care and support they gave me and my family. The loss they suffered but still worked hard to keep all and everyone safe. Warmere Court - you are amazing and outstanding
and just a credit to your company.

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Review from Jacqueline D (Daughter of Resident) published on 30 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This place is amazing. My mum has been here for over four years now and has never been happier. Throughout COVID, she has been extremely well cared for and very well looked after both mentally and physically. Despite not being able to visit her, Warmere Court have done everything they possibly can to
keep us and everyone in touch. The staff have kept going through severe adversity and kept going at the cost of their own health mentally and physically. I cannot thank them enough.

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Current Review Score: 9.8 (9.763)

Overview of Review Score

The Review Score of 9.8 (9.763) out of 10 for Warmere Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.763 for Warmere Court is calculated as follows: ( (172 Excellents x 5) + (42 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 219 Ratings = 4.763

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Warmere Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (12)

Amber

Amber Porter

Job Title: Team Leader (Day Care)

Joined: 2007

I have worked at Warmere Court for 13 years. 3 years in the old Warmere Court and 10years in the new Warmere Court.


I enjoy my role because It is so nice to help and make a difference in the community to older peoples lives
Knowing that every time I am at work I’m making a difference and promoting Shaw’s beliefs of wellness, happiness and kindness is what makes us as a team bond together.
I have so many fond memories to choose from, I love the days which involve the staff getting dressed up, fetes, trips out, fundraising days etc.


Qualifications include Manual Handling Trainer, NVQ LVL 2 in health and social care, Nutrition and Hydration Champion, Level 2 certificate in dementia care, level 3 in palliative care, medication trained


Charlene

Charlene Bickle

Job Title: Team Leader

Joined: 2002

I have worked at Warmere Court for 18 years – 7 years at the old Warmere Court and 11 years at the new Warmere Court.


I really enjoy my role because I love building close relationships to the people around us and really love working as part of a dedicated team.


Knowing I am making a difference to people’s lives for the better, makes such a difference to every day
The best memory of a working day for me would be us all doing the charity bike ride to Fundraise for Warmere Court to enrich our residents lives, and I look forward to many more fundraising days.


Qualifications include NVQ Level 2 and 3, Dementia awareness, Moving and handling trained, medication trained.


Mark

Mark Wood

Job Title: Head Chef

Joined: 2019

I have worked at Warmere Court for 10 months
I enjoy using my passion and love for cooking and good quality food for the good and wellbeing of the residents here.


Having a good honest relationships with the residents really helps me to plan the meals. Knowing that if there is a food or request they would like, making sure they can have it and bringing a smile to their faces
I have worked in care for 3 years total with other providers.


The summer fete here in 2019 was great fun, it is nice to have a themed day where everyone is enjoying themselves, dressed up, seeing residents and families mingle.


Abbey

Abbey Williams

Job Title: Administrator

Joined: 2018

I have worked at Warmere Court for 2 years. Right from my first day, I was welcomed into the team
I love my job and the team I work with and believe as a team we embody Shaw’s key values of Wellness, Happiness and Kindness. Everyday is different and shows new challenges.


Even in my role as admin, I feel I still make a difference to the residents lives.
In total I have worked in care for 7 years but, this is my best job.


My best memory of a working day was when we took the residents to Longleat safari park and winter light show for Christmas, seeing the smiles from everyone, made it all worth it.


Aaron

Aaron Hand

Job Title: Activity Champion

Joined: 2018

I really like being responsible for engaging residents and encouraging them to be social. This really is something I pride myself in, making a difference to help someone settle into the home and keeping residents busy and feeling worthwhile is a great feeling.


I love to see the residents enjoy activities, be it as a group or a one to one, it is heart-warming every time.
Working at Warmere Court was my very first job in care, the team here really helped me feel welcome.


My best memory so far of a working day was organising alpacas to come into the home. It was great fun, it was a unique activity that the residents all loved, Trips out to Longleat, or to the beach and other places are always great fun too, and organising summer fetes which lets families come together and enjoy days with loved ones is a very rewarding feeling.


Chloe

Chloe Parsons

Job Title: Support Worker

Joined: 2016

I really enjoy making people’s lives better on a daily basis and being able to put a smile on people’s faces. I treat all the residents the same, as if they were my Nan or Grandad.


Being able to spend close time with residents and building relationships with them, gives me a great sense of wellbeing in my role.


Warmere Court was the first time ever I have worked in care. I was made to feel a member of the team straight away.


I would say the best memory of a working day for me was the Grease themed summer fete last year was so much fun and the residents loved it, having all the resident's families join us made it a special and memorable day.


Mary

Mary Latter

Job Title: Service Manager

Joined: 2004

I have worked at Warmere Court for 26 years, with a 6-month gap in the middle.
I have to say, I have loved it here so much, I came back.


I have done every job there is to do in the home over a career of 26 years, and now I’m the manager, which I am very proud of.

I make sure all residents live in a happy, well run home and for me, knowing I am leading a wonderful team that enriches people’s lives, means everything.


I have a lot of wonderful memories when I look back, I just enjoy being part of a great team and making days extra special for residents. I enjoy getting compliments and feedback from residents and their families, it makes it all worthwhile.


Qualifications include Level 5 Leadership and management, NVQ level 2, 3, 4 and 5.


Terry

Terry Vanstone

Job Title: Maintenance Operative

Joined: 2018

I have worked at Warmere Court for 17 months but, in care here in West Sussex for seven years.


I enjoy my role because of all the nice and friendly people I meet every day. The joy on faces when I put a picture up in a bedroom or repair a shower, just priceless.


Every day is different, challenging and rewarding In its own unique way.


From day one of being here, all I have is good and fond memories it’s a wonderful team to be part of.


Steph

Steph Crossley

Job Title: Domestic Assistant

Joined: 2013

I enjoy making time for residents in my working day. I can always find time for a chat and a smile. Residents like to see and know the home is being kept clean.


I enjoy feeling part of a caring and hard-working team, it really is like a big happy family here.


The best memory of a working day for me would be our dressing up days, the last one we dressed up for world book day and it was a lot of fun, the residents loved it, it is nice to have a team that get involved and commit themselves to doing things properly.


Claire

Claire Coe

Job Title: Support Worker / Bank Team Leader

Joined: 2011

I am very proud to say that I have worked at Warmere Court for 26 years! Its hard to believe but, I have 11 years here working with Shaw healthcare and 15 years at the old Warmere Court for West Sussex County Council – 33 years in total working in care here in West Sussex.


I enjoy caring for people and making a difference in my community. I try my best to make every day special and worthwhile
Having a close bond with colleagues and residents, makes work days so special, we are one big happy family here.


Everyday offers an opportunity to give me a new best memory, I love the big holidays like Christmas and Easter but, day to day there could just be a little thing you could do, or say and it will make someone smile, and to me that makes all the difference.


Qualifications include: NVQ 2, medication trained


Gabriella

Gabriella Vinca

Job Title: Registered Nurse

Joined: 2015

I trained in Romania at high college and studied Nursing for 3 years and then 1 year junior nursing.


I worked at a hospital in Constanta specialising in lung diseases for 18 years and also trained as a Red Cross Sister until 1996 and have also worked as a community nurse.


I have worked here at Warmere Court on the nursing floor for five years.


I honestly do love my job as a nurse and I truly believe in the care here at Warmere Court.


I love that I get to care for and help people in need, build close bonds with residents and their families - we are all one big happy family.

I always work to provide first class care.
In total I have worked for 34 years in healthcare so, I feel very proud.


I have so many happy memories here at Warmere Court, lots of amazing times and that is why I am dedicated to working for the home. Seeing residents happy is all that matters to me.


Wendy

Wendy Chaplin

Job Title: Support Worker

Joined: 2000

I have now worked at Warmere Court for a total of 20 years. 9 years at the old Warmere Court with West Sussex council and then 11 years at the new Warmere Court with Shaw healthcare.


I enjoy working in the home and Knowing that every shift, I’m doing everything I can to enrich the residents lives and keep them all happy. At the end of the day everything we do is for them.


Every day is a special day and that’s what makes working in care great. Seeing the residents smile and realizing the work you do is really making a difference. Its crazy to think I have been here for 22 years. I have met and got to know so many local families.


I love Christmas time in the home, decorating the home all nice, giving residents presents, playing games, it is a really nice family feel all around the home.