Warmere Court

Downview Way, Yapton, Arundel BN18 0HN
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9.8 106 Reviews
  • Warmere Court, Arundel
Warmere Court Care Home, in the charming village of Yapton, is a modern care facility with en-suite rooms and assisted bathing facilities that make it ideal for the efficient practice of elderly care.

The home combines the skills of a hard-working care team, while looking to offer flexible lifestyles, with a wide choice of activities, hobbies and entertainments accounted for within the facility.

Warmere Court is also suitable for people with physical disabilities and other sensory impairments, as well as for short respite purposes.

Care Provided by Warmere Court

  • Primary Care Categories
  • Older Person Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Irene Pudduck (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2009

Funding & Fees Guide for Warmere Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,303
  • (these prices are only a guideline, please contact Warmere Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access
Total of 106, showing 41-60
9.8

Warmere Court has a Review Score of 9.8 (9.763) out of 10, based on 19 reviews in the last 2 years. Over all time Warmere Court has 106 reviews.

Overall Experience

  • 88
  • 18
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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Warmere Court for over two years and the care provided has been very good. Unfortunately, Mum has deteriorated during this time and is now unable to walk on her own, but the staff have been good at making sure she adapted and do get her out in her chair as much as possible.
The pandemic this year has created enormous uncertainty for everybody but we are extremely grateful for the team at Warmere who have managed to keep everybody safe and although we have not been able to visit as much as we would have liked the introduction of video calls has been a great success. I would like to mention and thank the Activity Champion who has facilitated many of these calls and is always so helpful and patient with us. Mum seems to forget about much of her day to day activity even though we know she enjoys it – especially the sign along sessions - but with his help, she does remember, and we are able to have a much more meaningful conversation. Thank you Warmere.

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Overall Experience  Overall Experience 5.0 out of 5

Very organised and worry-free visit. Made Mum and us smile. Staff are amazing and have done very well to provide this in the current climate. 10/10 rating!

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Overall Experience  Overall Experience 5.0 out of 5

I would just like to give my review on Warmere Courtbwho have been outstanding in this very difficult and surreal time. With not being able until recently to see my great nan it’s been a worrying time but Warmere staff have maintained communication and proven even when times are hard the staff have
pulled out all the stops and ensure constant updates. The visits have been so welcoming and lovely, my great nan is cared for to the highest standard and I just want to thank the manager and the carers and all the staff for everything they do and keeping all our loved ones safe!! Warmere Court you are amazing and thank you once again.

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Overall Experience  Overall Experience 5.0 out of 5

Since Mum has been there, she has been very happy, and so am I knowing she us being well cared for. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Our mother was transferred to Warmere Court from hospital in Bognor in early May 2020, having entered the NHS system in early January. As a family, we were very pensive about her entering a nursing residential setting especially during the COVID outbreak but our concerns were totally unfounded and
even though we've been physically unable to see Mum she has had fantastic care and support from the staff. They and other staff have kept us fully informed on Mum's day to day progress, as well as facilitating video and phone calls when required which really reassured us all. On behalf of my Mum and my siblings, I just want to say thank you so much and would happily recommend Warmere Court to others.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and helpful to my husband. I am very satisfied with his care.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Warmere Court have now been looking after my mother for 3 years now. They have maintained a very high standard throughout this time and have been looking after all my mother's needs. I know she is very happy living there and enjoys the lifestyle they provide for her. I would not want her
to be anywhere else, especially during the outbreak of Covid 19 where they have been very professional in the way they have dealt with this situation with all the residents and staff.

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Overall Experience  Overall Experience 5.0 out of 5

My husband is being cared for in Warmere Court and we as a family, as well as my husband, are so well cared or by all members of staff.
It's a nice atmosphere at all times.
Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

My friend's mum is in Warmere Court. She has been looked after extremely well and is enjoying her time with staff and friends she has made. They have done an excellent job during lockdown with activities and she is enjoying the garden. It's great to see that they have all been tested and PPE is available.

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Overall Experience  Overall Experience 4.0 out of 5

The care and consideration provided at Warmere Court; is outstanding. I am kept informed at all times and feel that my mother is well cared for and looked after to a very high standard. Through these difficult times, the staff have supported my mother with contacting me, and for this, I am so grateful.

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Overall Experience  Overall Experience 5.0 out of 5

My friend is so happy in your home. She loves joining in with the events your staff put on; gardening, bingo, skittles and many more. I see her as another mother to me; she is so caring. She talks highly of the staff, what could anyone else want, knowing the care they are given.

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Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the exceptional care and support, especially during the lockdown. The residents are kept occupied with many activities throughout the day.
My friend is so happy there.

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Overall Experience  Overall Experience 5.0 out of 5

I am a friend of a resident at Warmere Court and I am just amazed at how well the staff and management have pulled together to keep our loved ones safe during this very hard and distressing time. Before this, I had visited the home and it was just so warm and friendly and seeing how happy and cared
for my friend was and to actually see the staff laughing and joking was just wonderful, also I would like to express how amazing the manager is there, she helps my friend so much and made me feel so welcome. It’s not often you hear of managers being so hands-on. My friend said that management are always around and she feels safe and knows she can ask for anything. I recently received their newsletter and a postcard picture to keep me in contact with my friend. Truly outstanding.

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Overall Experience  Overall Experience 5.0 out of 5

We as a family could not be more pleased how my step father is being looked after. As soon as you arrive a lovely welcome from all of the staff. He has been there since June 2019 so this is all the time on visits by all members of our family. The attention and care have been first class from all the
staff. Clean. With activities for residents. Everything is first class.

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Overall Experience  Overall Experience 5.0 out of 5

This home is so clean and well maintained. Bright and cheery rooms. Right from the first day my Mum moved here, nothing has been too much trouble. Lots of help and advice given to us. The menu is very nice and varied, catering for everyone. Wide range of activities are offered to see the residents engaging
themselves with a smile on their face says it all. This home is above and beyond standards. The staff are 100% dedicated to their jobs.

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Overall Experience  Overall Experience 5.0 out of 5

Friendly and good advice from the staff. Being a carer myself, it was lovely to see a home tidy and clean with good staff that are happy to help. The home smells clean and nothing was too much trouble, as we were asking plenty of questions.

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Overall Experience  Overall Experience 5.0 out of 5

Bright, clean and airy, in excellent decorative order. A well laid out facility and the en-suite rooms are a decent size and well maintained. Friendly, attentive staff offering a wide range of activities. A welcoming ambience with a professional attitude displayed by the approachable, hard-working,
friendly staff. It's such a big thing knowing mum-in-law is safe, warm, fed and expertly cared for. The food and catering are outstanding.

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Overall Experience  Overall Experience 5.0 out of 5

The care is outstanding and the variety of activities is amazing. The staff are so caring and considerate I feel so comfortable and happy to see my grandmother so settled.

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Overall Experience  Overall Experience 5.0 out of 5

I am so happy at Warmere Court. I have made new friends, and the staff are very helpful and happy. The meals are lovely with a good selection. I can't thank the staff and management enough for everything they do for me.

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Overall Experience  Overall Experience 5.0 out of 5

Very clean and polite staff. My mother is being looked after and is very happy with Warmere Court. She loves the garden and other things provided by the entertainment team.

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Current Review Score: 9.8 (9.763)

Overview of Review Score

The Review Score of 9.8 (9.763) out of 10 for Warmere Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.763 for Warmere Court is calculated as follows: ( (172 Excellents x 5) + (42 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 219 Ratings = 4.763

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Warmere Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jan 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (12)

Amber

Amber Porter

Job Title: Team Leader (Day Care)

Joined: 2007

I have worked at Warmere Court for 13 years. 3 years in the old Warmere Court and 10years in the new Warmere Court.


I enjoy my role because It is so nice to help and make a difference in the community to older peoples lives
Knowing that every time I am at work I’m making a difference and promoting Shaw’s beliefs of wellness, happiness and kindness is what makes us as a team bond together.
I have so many fond memories to choose from, I love the days which involve the staff getting dressed up, fetes, trips out, fundraising days etc.


Qualifications include Manual Handling Trainer, NVQ LVL 2 in health and social care, Nutrition and Hydration Champion, Level 2 certificate in dementia care, level 3 in palliative care, medication trained


Charlene

Charlene Bickle

Job Title: Team Leader

Joined: 2002

I have worked at Warmere Court for 18 years – 7 years at the old Warmere Court and 11 years at the new Warmere Court.


I really enjoy my role because I love building close relationships to the people around us and really love working as part of a dedicated team.


Knowing I am making a difference to people’s lives for the better, makes such a difference to every day
The best memory of a working day for me would be us all doing the charity bike ride to Fundraise for Warmere Court to enrich our residents lives, and I look forward to many more fundraising days.


Qualifications include NVQ Level 2 and 3, Dementia awareness, Moving and handling trained, medication trained.


Mark

Mark Wood

Job Title: Head Chef

Joined: 2019

I have worked at Warmere Court for 10 months
I enjoy using my passion and love for cooking and good quality food for the good and wellbeing of the residents here.


Having a good honest relationships with the residents really helps me to plan the meals. Knowing that if there is a food or request they would like, making sure they can have it and bringing a smile to their faces
I have worked in care for 3 years total with other providers.


The summer fete here in 2019 was great fun, it is nice to have a themed day where everyone is enjoying themselves, dressed up, seeing residents and families mingle.


Abbey

Abbey Williams

Job Title: Administrator

Joined: 2018

I have worked at Warmere Court for 2 years. Right from my first day, I was welcomed into the team
I love my job and the team I work with and believe as a team we embody Shaw’s key values of Wellness, Happiness and Kindness. Everyday is different and shows new challenges.


Even in my role as admin, I feel I still make a difference to the residents lives.
In total I have worked in care for 7 years but, this is my best job.


My best memory of a working day was when we took the residents to Longleat safari park and winter light show for Christmas, seeing the smiles from everyone, made it all worth it.


Aaron

Aaron Hand

Job Title: Activity Champion

Joined: 2018

I really like being responsible for engaging residents and encouraging them to be social. This really is something I pride myself in, making a difference to help someone settle into the home and keeping residents busy and feeling worthwhile is a great feeling.


I love to see the residents enjoy activities, be it as a group or a one to one, it is heart-warming every time.
Working at Warmere Court was my very first job in care, the team here really helped me feel welcome.


My best memory so far of a working day was organising alpacas to come into the home. It was great fun, it was a unique activity that the residents all loved, Trips out to Longleat, or to the beach and other places are always great fun too, and organising summer fetes which lets families come together and enjoy days with loved ones is a very rewarding feeling.


Chloe

Chloe Parsons

Job Title: Support Worker

Joined: 2016

I really enjoy making people’s lives better on a daily basis and being able to put a smile on people’s faces. I treat all the residents the same, as if they were my Nan or Grandad.


Being able to spend close time with residents and building relationships with them, gives me a great sense of wellbeing in my role.


Warmere Court was the first time ever I have worked in care. I was made to feel a member of the team straight away.


I would say the best memory of a working day for me was the Grease themed summer fete last year was so much fun and the residents loved it, having all the resident's families join us made it a special and memorable day.


Mary

Mary Latter

Job Title: Service Manager

Joined: 2004

I have worked at Warmere Court for 26 years, with a 6-month gap in the middle.
I have to say, I have loved it here so much, I came back.


I have done every job there is to do in the home over a career of 26 years, and now I’m the manager, which I am very proud of.

I make sure all residents live in a happy, well run home and for me, knowing I am leading a wonderful team that enriches people’s lives, means everything.


I have a lot of wonderful memories when I look back, I just enjoy being part of a great team and making days extra special for residents. I enjoy getting compliments and feedback from residents and their families, it makes it all worthwhile.


Qualifications include Level 5 Leadership and management, NVQ level 2, 3, 4 and 5.


Terry

Terry Vanstone

Job Title: Maintenance Operative

Joined: 2018

I have worked at Warmere Court for 17 months but, in care here in West Sussex for seven years.


I enjoy my role because of all the nice and friendly people I meet every day. The joy on faces when I put a picture up in a bedroom or repair a shower, just priceless.


Every day is different, challenging and rewarding In its own unique way.


From day one of being here, all I have is good and fond memories it’s a wonderful team to be part of.


Steph

Steph Crossley

Job Title: Domestic Assistant

Joined: 2013

I enjoy making time for residents in my working day. I can always find time for a chat and a smile. Residents like to see and know the home is being kept clean.


I enjoy feeling part of a caring and hard-working team, it really is like a big happy family here.


The best memory of a working day for me would be our dressing up days, the last one we dressed up for world book day and it was a lot of fun, the residents loved it, it is nice to have a team that get involved and commit themselves to doing things properly.


Claire

Claire Coe

Job Title: Support Worker / Bank Team Leader

Joined: 2011

I am very proud to say that I have worked at Warmere Court for 26 years! Its hard to believe but, I have 11 years here working with Shaw healthcare and 15 years at the old Warmere Court for West Sussex County Council – 33 years in total working in care here in West Sussex.


I enjoy caring for people and making a difference in my community. I try my best to make every day special and worthwhile
Having a close bond with colleagues and residents, makes work days so special, we are one big happy family here.


Everyday offers an opportunity to give me a new best memory, I love the big holidays like Christmas and Easter but, day to day there could just be a little thing you could do, or say and it will make someone smile, and to me that makes all the difference.


Qualifications include: NVQ 2, medication trained


Gabriella

Gabriella Vinca

Job Title: Registered Nurse

Joined: 2015

I trained in Romania at high college and studied Nursing for 3 years and then 1 year junior nursing.


I worked at a hospital in Constanta specialising in lung diseases for 18 years and also trained as a Red Cross Sister until 1996 and have also worked as a community nurse.


I have worked here at Warmere Court on the nursing floor for five years.


I honestly do love my job as a nurse and I truly believe in the care here at Warmere Court.


I love that I get to care for and help people in need, build close bonds with residents and their families - we are all one big happy family.

I always work to provide first class care.
In total I have worked for 34 years in healthcare so, I feel very proud.


I have so many happy memories here at Warmere Court, lots of amazing times and that is why I am dedicated to working for the home. Seeing residents happy is all that matters to me.


Wendy

Wendy Chaplin

Job Title: Support Worker

Joined: 2000

I have now worked at Warmere Court for a total of 20 years. 9 years at the old Warmere Court with West Sussex council and then 11 years at the new Warmere Court with Shaw healthcare.


I enjoy working in the home and Knowing that every shift, I’m doing everything I can to enrich the residents lives and keep them all happy. At the end of the day everything we do is for them.


Every day is a special day and that’s what makes working in care great. Seeing the residents smile and realizing the work you do is really making a difference. Its crazy to think I have been here for 22 years. I have met and got to know so many local families.


I love Christmas time in the home, decorating the home all nice, giving residents presents, playing games, it is a really nice family feel all around the home.