Warmere Court has a Review Score of 9.8 (9.763) out of 10, based on 19 reviews in the last 2 years. Over all time Warmere Court has 106 reviews.
Review from Karen H (Daughter of Resident) published on 7 June 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Susan B (Resident) published on 7 June 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Gwendoline H (Resident) published on 5 June 2019
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Overall Experience
5.0 out of 5
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Review from Diana L (Resident) published on 5 June 2019
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Overall Experience
4.0 out of 5
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Review from Brian K (Resident) published on 4 June 2019
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Overall Experience
5.0 out of 5
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Review from Chris J (Resident) published on 4 June 2019
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Overall Experience
5.0 out of 5
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Review from Ian F (Brother of Resident) published on 30 May 2019
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from M G (Son of Resident) published on 10 May 2019
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Overall Experience
4.0 out of 5
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Review from Susan M (Daughter of Resident) published on 9 May 2019
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Overall Experience
5.0 out of 5
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Review from Barbara M (Relative of Resident) published on 21 December 2018
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Overall Experience
5.0 out of 5
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Review from J D (Private Carer of Resident) published on 26 November 2018
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Overall Experience
5.0 out of 5
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Review from Oliver B (Son-in-law of Resident) published on 1 November 2018
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Overall Experience
4.0 out of 5
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Review from M H (Granddaughter of Resident) published on 20 September 2018
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Overall Experience
5.0 out of 5
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Review from Peg F (Resident) assisted by family/friend published on 20 September 2018
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Overall Experience
5.0 out of 5
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Review from Anita S (Daughter of Resident) published on 20 September 2018
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Overall Experience
5.0 out of 5
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Review from Alan R (Husband of Resident) published on 7 May 2018
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Overall Experience
5.0 out of 5
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Review from Jackie B (Sister of Resident) published on 12 April 2018
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Overall Experience
5.0 out of 5
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Review from John Y (Resident) published on 10 April 2018
Submitted via Website •
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5.0 out of 5
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Review from Maureen J (Wife of Resident) published on 9 April 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Richard B (Husband of Resident) published on 5 April 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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The Review Score of 9.8 (9.763) out of 10 for Warmere Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.763 for Warmere Court is calculated as follows: ( (172 Excellents x 5) + (42 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 219 Ratings = 4.763
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Warmere Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Jan 2024
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Job Title: Team Leader (Day Care)
Joined: 2007
I have worked at Warmere Court for 13 years. 3 years in the old Warmere Court and 10years in the new Warmere Court.
I enjoy my role because It is so nice to help and make a difference in the community to older peoples lives
Knowing that every time I am at work I’m making a difference and promoting Shaw’s beliefs of wellness, happiness and kindness is what makes us as a team bond together.
I have so many fond memories to choose from, I love the days which involve the staff getting dressed up, fetes, trips out, fundraising days etc.
Qualifications include Manual Handling Trainer, NVQ LVL 2 in health and social care, Nutrition and Hydration Champion, Level 2 certificate in dementia care, level 3 in palliative care, medication trained
Job Title: Team Leader
Joined: 2002
I have worked at Warmere Court for 18 years – 7 years at the old Warmere Court and 11 years at the new Warmere Court.
I really enjoy my role because I love building close relationships to the people around us and really love working as part of a dedicated team.
Knowing I am making a difference to people’s lives for the better, makes such a difference to every day
The best memory of a working day for me would be us all doing the charity bike ride to Fundraise for Warmere Court to enrich our residents lives, and I look forward to many more fundraising days.
Qualifications include NVQ Level 2 and 3, Dementia awareness, Moving and handling trained, medication trained.
Job Title: Head Chef
Joined: 2019
I have worked at Warmere Court for 10 months
I enjoy using my passion and love for cooking and good quality food for the good and wellbeing of the residents here.
Having a good honest relationships with the residents really helps me to plan the meals. Knowing that if there is a food or request they would like, making sure they can have it and bringing a smile to their faces
I have worked in care for 3 years total with other providers.
The summer fete here in 2019 was great fun, it is nice to have a themed day where everyone is enjoying themselves, dressed up, seeing residents and families mingle.
Job Title: Administrator
Joined: 2018
I have worked at Warmere Court for 2 years. Right from my first day, I was welcomed into the team
I love my job and the team I work with and believe as a team we embody Shaw’s key values of Wellness, Happiness and Kindness. Everyday is different and shows new challenges.
Even in my role as admin, I feel I still make a difference to the residents lives.
In total I have worked in care for 7 years but, this is my best job.
My best memory of a working day was when we took the residents to Longleat safari park and winter light show for Christmas, seeing the smiles from everyone, made it all worth it.
Job Title: Activity Champion
Joined: 2018
I really like being responsible for engaging residents and encouraging them to be social. This really is something I pride myself in, making a difference to help someone settle into the home and keeping residents busy and feeling worthwhile is a great feeling.
I love to see the residents enjoy activities, be it as a group or a one to one, it is heart-warming every time.
Working at Warmere Court was my very first job in care, the team here really helped me feel welcome.
My best memory so far of a working day was organising alpacas to come into the home. It was great fun, it was a unique activity that the residents all loved, Trips out to Longleat, or to the beach and other places are always great fun too, and organising summer fetes which lets families come together and enjoy days with loved ones is a very rewarding feeling.
Job Title: Support Worker
Joined: 2016
I really enjoy making people’s lives better on a daily basis and being able to put a smile on people’s faces. I treat all the residents the same, as if they were my Nan or Grandad.
Being able to spend close time with residents and building relationships with them, gives me a great sense of wellbeing in my role.
Warmere Court was the first time ever I have worked in care. I was made to feel a member of the team straight away.
I would say the best memory of a working day for me was the Grease themed summer fete last year was so much fun and the residents loved it, having all the resident's families join us made it a special and memorable day.
Job Title: Service Manager
Joined: 2004
I have worked at Warmere Court for 26 years, with a 6-month gap in the middle.
I have to say, I have loved it here so much, I came back.
I have done every job there is to do in the home over a career of 26 years, and now I’m the manager, which I am very proud of.
I make sure all residents live in a happy, well run home and for me, knowing I am leading a wonderful team that enriches people’s lives, means everything.
I have a lot of wonderful memories when I look back, I just enjoy being part of a great team and making days extra special for residents. I enjoy getting compliments and feedback from residents and their families, it makes it all worthwhile.
Qualifications include Level 5 Leadership and management, NVQ level 2, 3, 4 and 5.
Job Title: Maintenance Operative
Joined: 2018
I have worked at Warmere Court for 17 months but, in care here in West Sussex for seven years.
I enjoy my role because of all the nice and friendly people I meet every day. The joy on faces when I put a picture up in a bedroom or repair a shower, just priceless.
Every day is different, challenging and rewarding In its own unique way.
From day one of being here, all I have is good and fond memories it’s a wonderful team to be part of.
Job Title: Domestic Assistant
Joined: 2013
I enjoy making time for residents in my working day. I can always find time for a chat and a smile. Residents like to see and know the home is being kept clean.
I enjoy feeling part of a caring and hard-working team, it really is like a big happy family here.
The best memory of a working day for me would be our dressing up days, the last one we dressed up for world book day and it was a lot of fun, the residents loved it, it is nice to have a team that get involved and commit themselves to doing things properly.
Job Title: Support Worker / Bank Team Leader
Joined: 2011
I am very proud to say that I have worked at Warmere Court for 26 years! Its hard to believe but, I have 11 years here working with Shaw healthcare and 15 years at the old Warmere Court for West Sussex County Council – 33 years in total working in care here in West Sussex.
I enjoy caring for people and making a difference in my community. I try my best to make every day special and worthwhile
Having a close bond with colleagues and residents, makes work days so special, we are one big happy family here.
Everyday offers an opportunity to give me a new best memory, I love the big holidays like Christmas and Easter but, day to day there could just be a little thing you could do, or say and it will make someone smile, and to me that makes all the difference.
Qualifications include: NVQ 2, medication trained
Job Title: Registered Nurse
Joined: 2015
I trained in Romania at high college and studied Nursing for 3 years and then 1 year junior nursing.
I worked at a hospital in Constanta specialising in lung diseases for 18 years and also trained as a Red Cross Sister until 1996 and have also worked as a community nurse.
I have worked here at Warmere Court on the nursing floor for five years.
I honestly do love my job as a nurse and I truly believe in the care here at Warmere Court.
I love that I get to care for and help people in need, build close bonds with residents and their families - we are all one big happy family.
I always work to provide first class care.
In total I have worked for 34 years in healthcare so, I feel very proud.
I have so many happy memories here at Warmere Court, lots of amazing times and that is why I am dedicated to working for the home. Seeing residents happy is all that matters to me.
Job Title: Support Worker
Joined: 2000
I have now worked at Warmere Court for a total of 20 years. 9 years at the old Warmere Court with West Sussex council and then 11 years at the new Warmere Court with Shaw healthcare.
I enjoy working in the home and Knowing that every shift, I’m doing everything I can to enrich the residents lives and keep them all happy. At the end of the day everything we do is for them.
Every day is a special day and that’s what makes working in care great. Seeing the residents smile and realizing the work you do is really making a difference. Its crazy to think I have been here for 22 years. I have met and got to know so many local families.
I love Christmas time in the home, decorating the home all nice, giving residents presents, playing games, it is a really nice family feel all around the home.
