Greenacres

Huddersfield Road, Meltham, Holmfirth HD9 4AG
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9.8 131 Reviews
  • Greenacres, Holmfirth
Greenacres in Holmfirth gives people care and support in a welcoming home.

Trained, friendly staff treat care home residents with dignity and respect at all times.

A wide variety of activities to suit residents' interests are organised at the care home as well as trips out.

Nutritious meals are provided to suit people's tastes and special dietary requirements.

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Care Provided by Greenacres

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Sarah Tomczynski (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Greenacres

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,478

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Greenacres to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Greenacres are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Greenacres has plenty of onsite parking for visitors.


Greenacres Reviews (131)

Total of 131, showing 41-60
9.8

Greenacres has a Review Score of 9.8 (9.771) out of 10, based on 30 reviews in the last 2 years. Over all time Greenacres has 131 reviews.

Overall Experience

  • 88
  • 39
  • 4
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Date Published

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Review from M H (Son of Resident) published on 25 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother required residential care during the 2020 Covid lockdown. Greenacres was extremely accommodating and do everything possible to allow visits. She has been here for over a year now and enjoys the home very much. She is happier and healthier than she has been for a long time whilst reliant on
home support. I would recommend Greenacres to anyone and thank all the staff for their care and support.

Reply from Rebekah Steward, Customer Care Team at Greenacres

Thank you for your review of Greenacres Care Home. We appreciate how difficult the past few years have been, so it is lovely to hear that even during these uncertain times, you were able to maintain regular contact with your mum. It's wonderful to hear you have seen a positive change in your mum’s health and wellbeing since joining us at Greenacres. I will be sure to pass on your kind words to the team.


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Review from Louise P (Niece of Resident) published on 11 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always felt very welcome when visiting my auntie in the home. All the staff are extremely welcoming and very friendly. My auntie talks highly of the staff, saying they are all nice, friendly and help her when she needs support and assistance. She seems very settled which is reassuring for me.

Reply from Rebekah Steward, Customer Care Team at Greenacres

Thank you for sharing your experience of Greenacres Care Home. It is wonderful to hear both you and your auntie have received such a warm welcome and that she has settled into life at Greenacres. I will be sure to pass on your kind words to the team.


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Review from Christine K (Daughter-in-law of Resident) published on 24 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found Greenacres very professional, friendly and helpful, our questions were answered. It's very upsetting when a loved one needs more care than you can give them, Greenacres seems to have taken that worry from us. We hope my father-in-law settles in well, I'm sure he will.

Reply from Rebekah Steward, Customer Care Team at Greenacres

On behalf of everyone here at Greenacres, I would like to thank you for sharing your experience.
From an initial enquiry to a resident moving in we always do our best to make it as easy a journey as possible. I’m so pleased we were able to provide the support you and your family needed during what can be a very difficult time.
I will pass on your comments to the team at Greenacres.


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Review from Susan W (Daughter of Resident) published on 29 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have only been here six weeks and they have had the best of care, attention to detail in regards to medical needs and wellbeing is excellent. Very friendly staff who are always available to help and assist residents and family alike.

Reply from Rebekah Steward, Customer Care Team at Greenacres

Thank you for your review of Greenacres Care Home. We are pleased to hear your parents have settled in well. We take pride in ensuring we are delivering the best care for our residents, whilst ensuring families are supported and have peace of mind. We will pass on your comments to the team at Greenacres.


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Review from Stephen B (Son of Resident) published on 22 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting is well managed with a good emphasis on safety and security. All in all, given the current restrictions, a good experience.

Reply from Rebekah Steward, Customer Care Team at Greenacres

Thank you for taking the time to review Greenacres Care Home. It is important that our residents maintain contact with their loved ones whilst ensuring the safety of all those in our care. So it is good to hear you have had such a positive experience during these difficult times. We will be sure to pass on your comments to the team at Greenacres.


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Review from Irene B (Daughter-in-law of Resident) published on 22 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Greenacres reception is always kind and welcoming. The care home is clean and smells fresh. The staff are friendly and interact well with my father-in-law. Due to Covid, I have only been into the reception area and the visitor room.

Reply from Rebekah Steward, Customer Care Team at Greenacres

Thank you for your review of Greenacres Care Home. We pride ourselves on ensuring our homes are welcoming for guests, even during these difficult times. We will pass on your comments to the team.


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Review from G J (Son of Resident) published on 22 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Greenacres offers an outstanding provision of care with highly competent and genuinely caring staff. Organisation, cleanliness, catering and support are all of an extremely high standard. A full programme of activities maintains a strong community feel.

Reply from Rebekah Steward, Customer Care Team at Greenacres

Thank you for taking the time to review Greenacres Care Home. We are glad to hear your experience with our home has been so positive. We are extremely proud of our team and we will be sure to pass on your kind words to the team at Greenacres.


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Review from G H (Daughter of Resident) published on 22 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been here a significant length of time. She has received a consistently high quality of care.

Reply from Rebekah Steward, Customer Care Team at Greenacres

Thank you for reviewing Greenacres Care Home. We pride ourselves on providing a high standard of care so it is wonderful to hear you have had such a positive experience with your mum’s care at Greenacres. We will be sure to pass on your comments to the staff team.


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Review from J M (Daughter of Resident) published on 20 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have helped my mother settle in and become comfortable with her surroundings. They are always happy to update me on my mother's health, wellbeing and encourage her to mix with other residents and take part in various activities. They demonstrate a continued commitment to looking after my mother
and making her stay a pleasant and happy one.

Reply from Rebekah Steward, Customer Care Team at Greenacres

On behalf of all of the team at Greenacres, I would like to thank you for sharing your experience. It is wonderful to hear how well your mother has settled into life at Greenacres and how supportive the staff have been in helping with this transition. It is lovely to hear she has made some new friends and is getting involved in the many activities on offer. I will be sure to pass on your kind words to the team at Greenacres.


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Review from H R (Daughter of Resident) published on 10 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. Caring staff. Lots of social activities. A home from home!

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Review from Lynn C (Daughter of Resident) published on 3 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything and all the staff are absolutely brilliant. My mum is always happy and content and always has a smile on her face. Lovely home.

Reply from Rebekah Steward, Customer Care Team at Greenacres

Thank you for taking the time to review Greenacres. It is lovely to hear your mum has settled in well and is enjoying her time at Greenacres. We pride ourselves on having a dedicated staff team to support both residents and their families, so it is good to know they have been so helpful. I will be sure to pass on your kind words to the staff at Greenacres.


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Review from E K (Daughter of Resident) published on 17 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and obviously care about their residents. They listen to our requests, queries and questions - they do their best to help whenever they can. Just one thing; as we can't come and go freely (Covid), I would like to have regular communication regarding Dad's care ie, if he's
seen a dietician or physio etc. It's difficult to get to speak to the right person who can help with this aspect.

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Review from K B (Daughter of Resident) published on 12 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went into Greenacres for respite care originally, but after two weeks, he was asking if it was ok for him to stay permanently because he liked it so much. It means a lot to the family to know he is safe and cared for so well.

Reply from Rebekah Steward, Customer Care Team at Greenacres

Thank you for taking the time to review Greenacres. How wonderful that your father decided to make his stay with us more permanent. It's so lovely to hear when someone settles into a new home so well. We pride ourselves on the wellbeing and safety of residents, and it must be a great comfort to yourselves to know that your father feels safe and content in his new home. I will be sure to pass on your kind words to the team at Greenacres.


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Review from P W (Daughter of Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Would be a lot better if there was a greater continuity of care. Those carers who have been there for a while are very helpful.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Feedback is extremely important to us. We pride ourselves on making a real difference in the lives of our residents and creating a great place to live. Our residents are our top priority and we pride ourselves in giving the highest levels of care at all times as well as having an activities programme with a varied and busy schedule to suit all pastimes and interests. If you would like to discuss anything further, please do contact our Customer Care Team.


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Review from M W (Daughter of Resident) published on 22 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really pleased with the care my dad received at Greenacres care home by all the staff who work there. I am especially happy with how well the staff know my dad and his quirky ways. I hadn't mentioned a medical condition that he hadn't had issues with in the last five years, and given that he can't
tell us, it was picked up along with other medical needs by the alert staff. I feel he is being cared for by family, and he loves his home, which means I can relax knowing he couldn't have better care.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves on making a real difference in the lives of our residents and creating a great place to live. We are proud to deliver person-centred care by taking the time to get to know the resident and their likes and dislikes, enabling our team to build valuable relationships between our care team and the resident. We will ensure the team receive your message.


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Review from George T (Son-in-law of Resident) published on 11 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After viewing several care homes, my wife and I settled on Greenacres as a clear leader in the facilities, staff and activities available to residents. My father-in-law, although pretty fit physically for any 83 year old, was suffering from dementia which meant he was unable to fend for himself. In
the time he was there, all our expectations were met, sometimes exceeded but throughout all staff and management did what they could to make the environment a home and a place he was always happy to return to.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you for kindly taking the time to write a review of Greenacres and for the lovely way you have described our home. We are so pleased to hear your father-in-law has settled into her new home well. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live. We are proud to deliver person-centered care by taking the time to get to know the resident and their likes and dislikes enabling our team to build valuable relationships between our care team and the resident. The staff team will be delighted to hear your kind words which I shall be sure to pass along.


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Review from Margaret S (Daughter of Resident) published on 2 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away at Greenacres in February after a stay of over three years. This very sad event was eased by the love, care and kindness showed to her by all the staff and indeed to myself and my brother. It was clear that mum was very fond of a lot of the staff, evidence of close relationships
developed over the three years. The support was very professional too, the deputy and senior care staff explained very clearly about palliative care and answered all our queries at different stages. The last 12 months have been tough, we've been more reliant on the staff to keep mum's spirits up and they've responded tremendously. We are so very grateful.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you for kindly taking the time to write a review and for the lovely way you have described our home and team. We would like to offer our deepest condolences to you and your family at what must be a very difficult time. We appreciate your kind words and will make sure your comments are passed on to the whole staff team.


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Review from A S (Son-in-law of Resident) published on 16 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the best care homes I have come across - If I had known about it when my mum needed care, I would have had no hesitation sending her to Greenacres, Meltham.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you for kindly taking the time to write a review and for the lovely comments. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.


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Review from Maxine T (Daughter of Resident) published on 18 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to extend my utmost gratitude to all the team at Greenacres care home. My father was so happy in your care, and you made his last year as enjoyable as possible through all the covid 19 restrictions placed upon residents and visitors. I know this continues. My father recently died in Greenacres,
but he was looked after by the most caring, wonderful team. He had been in hospital unrelated to the covid-19 virus, and with the support of Greenacres, he was able to return there for his last few days. My father was treated with the utmost respect taking all his needs into consideration and ours too as his family. Whilst this was a very sad situation, I wanted to thank all of you for upholding my father's dignity and delivering his care in a very calm and welcoming environment. With the help of the district nurses, GP and your care and kindness, my father died peacefully in a place he called his home. A big thank you to each and every one of you for everything you do.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you so much for your kind words regarding our Greenacres home and staff. We really appreciate you taking the time to share your experience with us at what must be a difficult time for you and your family. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents and I am so pleased to hear that this is what you have found at Greenacres. We would like to ensure you and your family always feel welcome to come back and join us for a cup of tea. I shall be sure to pass your comments regarding our home, care and staff on to the whole team.


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Review from A C (Sister-in-law of Resident) published on 1 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very pleasant. Staff very kind and residents well cared for. As in lockdown, we cannot visit inside - so seeing people through an outside window is difficult, especially in the cold weather. The activities that are held at Greenacres are very good and the staff go over and beyond to keep
everyone happy, even though they miss their own families.

Reply from Rebecca Selkirk, PR Executive at Greenacres

Thank you for your review. We pride ourselves on creating a community within our homes with an abundance of social activities, and I am so pleased to hear that this is what you have found with us. The staff team will be delighted to hear your positive feedback which I shall be sure to pass on.


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Current Review Score: 9.8 (9.771)

Overview of Review Score

The Review Score of 9.8 (9.771) out of 10 for Greenacres is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.771 for Greenacres is calculated as follows: ( (279 Excellents x 5) + (70 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 354 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Greenacres is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (3)

Sarah

Sarah Tomczynski

Job Title: Registered Home Manager

Joined: 2012

“I love working at Greenacres, we are all like a big family with our residents at the centre of everything we do”


Sarah has worked in care for over 18 years and has been at Greenacres for eight and has recently been promoted to Registered Home Manager. Sarah ensures that she is available to help lead the staff team to provide aspirational lifestyle choices for every single one of our residents. Sarah is on hand to answer any queries from our resident’s family and friends and will ensure that anyone coming to live with us can move in with as little disruption as possible. She constantly promotes independence for our residents and works with the Lifestyle Manager to provide regular exciting activities both within the home and on external trips.


Sarah has a certificate in Health and Social Care Management from Leeds Metropolitan University and has recently completed her NVQ Level 5 in Management of Adult and Children’s Services. Sarah is extremely passionate about her role and finds that Greenacres is a huge part of her life – why not pop in and say hello to the Greenacres family next time you are passing?


Maria

Maria King

Job Title: Front of House Manager

Joined: 2022

Maria is Front of House Manager at Greenacres.


Verity

Verity Taylor

Job Title: Regional Director

Joined: 2019

Verity Taylor is now the Regional Director of the West Yorkshire Region.