Greenacres

Huddersfield Road, Meltham, Holmfirth HD9 4AG
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9.8 131 Reviews
  • Greenacres, Holmfirth
Greenacres in Holmfirth gives people care and support in a welcoming home.

Trained, friendly staff treat care home residents with dignity and respect at all times.

A wide variety of activities to suit residents' interests are organised at the care home as well as trips out.

Nutritious meals are provided to suit people's tastes and special dietary requirements.

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Care Provided by Greenacres

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Sarah Tomczynski (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Greenacres

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,478

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Greenacres to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Greenacres are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Greenacres has plenty of onsite parking for visitors.


Greenacres Reviews (131)

Total of 131, showing 101-120
9.8

Greenacres has a Review Score of 9.8 (9.771) out of 10, based on 30 reviews in the last 2 years. Over all time Greenacres has 131 reviews.

Overall Experience

  • 88
  • 39
  • 4
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Date Published

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Review from A C (Son-in-law of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home environment. The care team always welcoming and responsive. Always has a engaging management team and good facilities.

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Review from John S (Son of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad only reluctantly accepted the need to move into a care home from the house he'd lived in for the last 60 years, however, the warm welcome from staff, the facilities at Greenacres and the general atmosphere helped him to settle in quickly. Two months in he is happy and making new friends. He enjoys
the food and joins in some of the activities.

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Review from A D (Granddaughter of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home's staff are welcoming to visitors as soon as you walk in the door, and they do as much as possible to make sure each visit is as if it were at Grandma's own home.
Tea and coffee are always available, we can bring sandwiches in and even our family dog.
Grandma's room is always clean and
tidy, the menus have a good variety and Grandma always enjoys her meals, and there is always someone around to help if needed.

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Review from Duncan B (Friend of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff. Nothing too much trouble.

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Review from E R (Friend of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean and pleasant atmosphere. Friendly staff, very willing to help. Only been a resident for a short while but already feels at home.

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Review from R A (Son of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Greenacres for approx 4 years. During that time she has been looked after very well and seems very happy with all aspects of care. The staff are all very attentive and well trained. Prior to Mum going to Greenacres, we had visited other care homes in the area and chose Greenacres - a
decision we are still pleased with.

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Review from C B (Son of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother resided at Greenacres for the best part of two years until she had to move to a nursing home for nursing care. The home was always clean and Mum had a good sized, well-decorated room, that was always clean and cosy. All the staff, from manager to care staff and maintenance man were always
pleasant and helpful to my mum and to family and other visitors. All in all, the home is as near to a home from home as anywhere could be.

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Review from Rebecca J (Daughter of Resident) published on 5 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad receives first-rate care from all the staff at Greenacres.
It has become his home where he is treated with dignity and respect.
He enjoys the activities and entertainment provided especially the pop-up restaurant and café.

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Review from Anthea A (Daughter of Resident) published on 28 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am impressed that staff have come into work in the care home through horrible weather conditions. Icey, fierce winds, snow and ice.
Full marks for dedication and care of vulnerable residents.

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Review from Edward B (Son of Resident) published on 27 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We felt that right from the start we were met by very friendly, helpful and caring staff who have been very patient with all concerned at what is a particularly difficult time.
A very professional team in a very nice, purpose-built facility.

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Review from Rosa V (Daughter-in-law of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely atmosphere. Staff are very friendly and encouraging, would recommend.

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Review from Stuart B (Son of Resident) published on 10 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother receives very good care at Greenacres. She has severe memory impairment, dementia, but retains the majority of her personality. She is unable herself to tell me about her care. However, it is clear that all the staff care for and seem to like her. They have a good, cheerful and understanding
relationship with her.
Greenacres are aware that I had earlier been concerned about a lack of activities but I believe recently there are more activities and a regular list of events. This I believe benefits my mother even though she does not directly recall them.
In summary, I am content that mum receives good care in a friendly atmosphere and that those around her also enjoy a good standard of care.
I recommend Greenacres to others with dementia issues and whose relatives or carers want to sure of a good standard of care.

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Review from Anthea A (Daughter of Resident) published on 4 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother is in good, caring hands at Greenacres which is important as her health fluctuates and mobility decreases. Her room is personalised with her own furniture, pictures etc. Entertainment in-house is not to mother's taste so she writes letters, reads, listens to the radio and watches tv in her room,
and staff have arranged transport and the company of a carer to enable her to go to a concert in the town which was much appreciated. She has a room on the ground floor which enables her to see people passing by, and trees which change with the seasons, which is important to her. The home is kept clean and is spacious and well maintained.

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Review from Anita C (Daughter of Resident) published on 8 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum received a very warm and friendly welcome on her arrival at Greenacres. She is happy and has settled in nicely, and is also very happy with her room and feels very comfortable and is already calling it 'home'.

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Review from J A (Daughter-in-law of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relative has settled very quickly and seems very happy and contented.
The facilities, staff and activities are very good and we are happy as a family with our choice of care home.

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Review from S K (Nephew of Resident) published on 11 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

It is not that easy to assess how happy my aunt is in terms of how she finds the home. Being nearly blind and hard of hearing and with other issues at times she can misunderstand what is going on around her. Maybe at times the home could do more to explain things to her with regard to what or why this
has happened.
Her pet hate is having to wait for anything, she has always been used to doing what she wanted when she wanted which I know cannot happen all the time in her current environment.
She was very much into choral / classical music which is something which seems lacking in the home.
Her episode with another person does not go down very well at all and she finds it very intimidating.
Overall though I think Aunt M is happy enough in the home.

Reply from Helen Chermside, Customer Service Executive at Greenacres

Thank you for taking the time to review Greenacres. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with our team at the home about the points you have raised. Someone will contact you directly to ensure your concerns are resolved fully. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.


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Review from Chris A (Son of Resident) published on 28 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with Greenacres as a care home for my mother.

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Review from Jane H (Daughter of Resident) published on 28 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would recommend Greenacres care home to anyone, the rooms are excellent and the staff are so kind and friendly to everyone, I am so glad I chose this home for my mum, the caretaker will do whatever he can to help.

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Review from Charles H (Son of Resident) published on 17 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found the care given at Greenacres to be to a high standard. The staff are friendly, helpful, patient with the residents, and very professional. The place is clean, bright and airy. Bedrooms are well aired during the day. Meals appear to be healthy and appetising and care is taken
to encourage residents to eat when they become difficult with eating.

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Review from Rita H (Sister of Resident) published on 26 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my brother has received at Greenacres Care Home, Meltham has been excellent. The staff throughout, from management to catering staff have always shown compassion and understanding. The home itself is purpose built and the emphasis is put on 'openness and freedom' for its residents. The care
staff are experienced and this is evident in their communications with resident's family and friends. Residents are encouraged to take advantage of any activities going on in different lounges and to socialise where possible.

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Current Review Score: 9.8 (9.771)

Overview of Review Score

The Review Score of 9.8 (9.771) out of 10 for Greenacres is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.771 for Greenacres is calculated as follows: ( (279 Excellents x 5) + (70 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 354 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Greenacres is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (3)

Sarah

Sarah Tomczynski

Job Title: Registered Home Manager

Joined: 2012

“I love working at Greenacres, we are all like a big family with our residents at the centre of everything we do”


Sarah has worked in care for over 18 years and has been at Greenacres for eight and has recently been promoted to Registered Home Manager. Sarah ensures that she is available to help lead the staff team to provide aspirational lifestyle choices for every single one of our residents. Sarah is on hand to answer any queries from our resident’s family and friends and will ensure that anyone coming to live with us can move in with as little disruption as possible. She constantly promotes independence for our residents and works with the Lifestyle Manager to provide regular exciting activities both within the home and on external trips.


Sarah has a certificate in Health and Social Care Management from Leeds Metropolitan University and has recently completed her NVQ Level 5 in Management of Adult and Children’s Services. Sarah is extremely passionate about her role and finds that Greenacres is a huge part of her life – why not pop in and say hello to the Greenacres family next time you are passing?


Maria

Maria King

Job Title: Front of House Manager

Joined: 2022

Maria is Front of House Manager at Greenacres.


Verity

Verity Taylor

Job Title: Regional Director

Joined: 2019

Verity Taylor is now the Regional Director of the West Yorkshire Region.