Greenacres

Huddersfield Road, Meltham, Holmfirth HD9 4AG
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9.8 131 Reviews
  • Greenacres, Holmfirth
Greenacres in Holmfirth gives people care and support in a welcoming home.

Trained, friendly staff treat care home residents with dignity and respect at all times.

A wide variety of activities to suit residents' interests are organised at the care home as well as trips out.

Nutritious meals are provided to suit people's tastes and special dietary requirements.

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Care Provided by Greenacres

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Sarah Tomczynski (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Greenacres

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,478

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Greenacres to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Greenacres are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Greenacres has plenty of onsite parking for visitors.


Greenacres Reviews (131)

Total of 131, showing 1-20
9.8

Greenacres has a Review Score of 9.8 (9.771) out of 10, based on 30 reviews in the last 2 years. Over all time Greenacres has 131 reviews.

Overall Experience

  • 88
  • 39
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Date Published

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Review from Margaret A (Daughter of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management very supportive in helping new residents to settle in. Tackled teething problems effectively giving me confidence that loved one is safe and well cared for. Staff are all lovely altho often appear to be insufficient to give fast responses to calls (eg. toilet visits). Overall very happy.
THANK YOU TEAM GREENACRES!!

Reply from Julie Caygill, Hospital Liaison Team Administrator at Greenacres

Thank you for your review, we value all feedback as it helps us to make improvements where required. We are happy to hear that your loved one has settled in well. We take great pride in providing excellent care. We appreciate your comments regarding the staffing levels, please drop in on your next visit to discuss any concerns you may have.


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Review from N W (Friend of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited the home at least once or twice weekly over the last 2 and a half years I have always found the staff friendly and management always respond promptly to my queries and requests. During January they tried very hard to make my friend happy, encouraging participation in many activities including
a foot spa, quizzes, singsongs even letting her help on the reception area to help her feeling of lonliness. A very caring staff.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Greenacres

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.


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Review from J J (Daughter of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in greenacres since January 2020 first in residential care but now in the dementia care unit my mum gets the best of everything at greenacres and is the best home we could have possibly chosen the staff are amazing every one of them and I know most of them by name anyone who is considering
a home for their loved ones then greenacres is the one many thanks for all the years of care you have and still give to my mum

Reply from Julie Caygill, Hospital Liaison Team Administrator at Greenacres

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.


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Review from M W (Daughter of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was our first Christmas with mum being in Greenacres and we were really worried about how it would be! Happy to say they made Christmas very special for all the residents as they do all the time lots of activities and they include everyone! They all enjoy trips out and they even took mum and her
friend to the pub! Such a special place we are lucky and mum is so happy there.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Greenacres

Thank you for sharing such positive feedback about our home. At Greenacres, kindness is at the heart of everything we do and are so pleased to hear your loved one is happy and settled here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.


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Review from S B (Daughter of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum originally came to stay at Greenacres for respite following an illness. Due to her lack of mobility, she was unable to continue to live on her own and was in need of extra care and companionship of her own age.
There is a varied programme of interesting activities and social events that residents
are encouraged to participate in.
Mum now has a wide circle of friends and is happy and settled.
Greenacres provides excellent compassionate care and the staff are very committed and friendly

Reply from Julie Caygill, Hospital Liaison Team Administrator at Greenacres

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Greenacres care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.


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Review from K M (Daughter of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and dad have both been settled at Greenacres since October 2024 and we've been really happy with the choice. The home is well maintained and always clean, tidy and there are a range of comfortable communal areas. The home is well run by a very competent management team and all the carers are
wonderful. They go to great lengths to attend to the residents needs and everyone is treated with respect and kindness. I am particularly impressed with the thought and effort that goes into the additional activities that are planned throughout the week.

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Review from R P (Daughter of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum resided at Greenacres Care Home from May 2022 to January 2025, when she died of old age. The care Mum received during this time was exemplary - we could not have wished for a more supportive, nurturing and caring environment. Mum flourished at Greenacres - her health improved, her cognitive abilities
improved, and she was much loved by all the staff. Thank you Greenacres for being such a fantastic care home.

Reply from HC-One Limited, Administrator at Greenacres

Thank you so much for taking the time to leave such a positive review of our home. We are pleased you were very happy with the quality of care your Mum received at Greenacres care home, kindness is at the heart of everything we do. We will ensure your kind words are shared with the team. Thank you again for for your review of our home at this difficult time, please accept our sincere condolences to you and your family.


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Review from J C (Niece of Resident) published on 24 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Welcoming, friendly staff. Personalised care. The staff have got to know my Aunt and go out of their way to have a chat and a laugh with her. Freshly-prepared food, and beautiful care for her birthday in October. Varied activities; some providing links to the local community. Some decor (dining, lounge,
carpet) and wallpaper could do with being replaced, otherwise a warm homely environment.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Greenacres

Thank you so much for taking the time to leave such a wonderful review of our home. We are pleased to hear you are pleased with the quality of care your loved one receives at Greenacres Care Home. We have a continuous home improvement plan and please speak with the Home Manager on your next visit to the home to discuss further.


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Review from Neville S (Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Positive in every respect. Pleasant and good-natured staff. Helpful at every turn. Comfortable room and excellent food.

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Review from A H (Friend of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A friend was admitted to Greenacres this year and is currently in the dementia unit. Overall the carers are kind and caring. Rooms and decor is good and the garden kept to a good standard of maintenance. I understand that the food is good and it's very good to see residents engaged in the range of activities
available. However, the smell of urine in the dementia unit is very unpleasant and at times overpowering. The communal carpet needs replacing after a deep clean of the flooring underneath.

Reply from Clare Sheehan, Careline Advisor at Greenacres

Thank you for taking the time to leave us a review and for the many positive comments, we are sorry to read that during your visits you have experienced an odour, we can assure you that this is not a general concern we have raised in the home and may have been following an accident, we do arrange regular carpet cleans at home level and also professional cleans, we also receive lots of positive feedback in regards the cleanliness of the home and the fantastic job our housekeeping team do. We have discussed this concern with our head housekeeper for it to be monitored, if you do notice anything you feel unhappy with at your visits please do raise this with a member of the team as we would hope your visits are both enjoyable and pleasant.


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Review from Mary B (Friend of Resident) published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been very content staying here. He tells me how kind and helpful he has found everyone. He says the food is excellent.

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Review from Chris W (Son of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Greenacres after the death of my mother and then returned from 30 years in New Zealand. The management and staff have been friendly, caring and understanding of the special circumstances and caring needs that my father needs. They have made the experience as pleasant as can be and
he has settled in well.
The care staff led by two carers on shift have been thoughtful, considerate; polite and courteous. They have made the necessary adjustments to his care plan as needed and are when possible extremely patient and helpful when I have made requests of them.
The accommodation is clean, beautifully decorated and imaginatively thought through.
I would have 100% confidence in placing my loved ones with Greenacres.

Reply from Clare Sheehan, Careline Advisor at Greenacres

Thank you for sharing such positive feedback about our home. At Greenacres, kindness is at the heart of everything we do and are so pleased to hear your father is happy and settled here. Kind words like these are a testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.


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Review from L H (Daughter of Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely caring home.
The staff are fantastic who really do care about the residents' health and wellbeing. Nothing is too much trouble.
Everything is clean. The meals and food are freshly made.
I would highly recommend Greenacres to anyone.

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Review from Andrew T (Son of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The decision to place a loved one in a care home is stressful for the family and even more so for the person entering. The home worked hard to make the process as easy as possible to negotiate and did everything possible to ease the transition and to make Mum quickly feel at home and part of the community.
The staff - both care and admin - were uniformly excellent, their attitude and activities undoubtedly helped my mother to adjust to the home where she is now very happy. The facilities are very very good, as are the available activities; her room is very comfortable and she enjoys the food.

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Review from M L (Stepson of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stepdad is happy here. He is always clean and enjoys the company and the activities. The home is light and welcoming and there is a good atmosphere about it when I visit. His only complaint is that he is a bit bored at times. However, we don't know if he has engaged in all the activities on offer
or not.

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Review from E B (Granddaughter of Resident) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is in Greenacres, and I can honestly say the standards and the care is exceptional. What I love the most is they make such a big deal out of special occasions and really go all out so the residents get involved. I come most days with my little girl, and they dont only make my nan feel welcome,
but myself and my daughter love coming. It's such a fun, friendly, loving atmosphere.

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Review from A N (Aunt of Resident) published on 28 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Really lovely care home and very pleasant staff. I do feel things are slipping and seem short-staffed. Breakfast getting later each day.

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Review from Leo K (Son of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very friendly and has a homely atmosphere. I am always offered a drink and Mum seems happy here. She was lonely at home but is usually with other people at Greenacres. Overall the feeling is professional and friendly.

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Review from Jane B (Daughter of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All are very helpful and caring and the home is very clean. Always ready to help in any way if possible. Mum started out with respite then liked it so much she decided to stay.

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Review from Anne N (Daughter of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting is a very pleasant experience. The staff are friendly, welcoming and helpful. Mum is very content and well cared for. There seems to be a wide range of activities whether mum chooses to join in or not.

Reply from Charlotte Jackson, Customer Care Administrator at Greenacres

Thank you for your lovely review, we love receiving visitors and are always ready to welcome them! It's lovely to hear that your mum is happy and while we always aim to provide activities for everyone, if there is anything you think she would particularly like just let us know.


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Current Review Score: 9.8 (9.771)

Overview of Review Score

The Review Score of 9.8 (9.771) out of 10 for Greenacres is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.771 for Greenacres is calculated as follows: ( (279 Excellents x 5) + (70 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 354 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Greenacres is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (3)

Sarah

Sarah Tomczynski

Job Title: Registered Home Manager

Joined: 2012

“I love working at Greenacres, we are all like a big family with our residents at the centre of everything we do”


Sarah has worked in care for over 18 years and has been at Greenacres for eight and has recently been promoted to Registered Home Manager. Sarah ensures that she is available to help lead the staff team to provide aspirational lifestyle choices for every single one of our residents. Sarah is on hand to answer any queries from our resident’s family and friends and will ensure that anyone coming to live with us can move in with as little disruption as possible. She constantly promotes independence for our residents and works with the Lifestyle Manager to provide regular exciting activities both within the home and on external trips.


Sarah has a certificate in Health and Social Care Management from Leeds Metropolitan University and has recently completed her NVQ Level 5 in Management of Adult and Children’s Services. Sarah is extremely passionate about her role and finds that Greenacres is a huge part of her life – why not pop in and say hello to the Greenacres family next time you are passing?


Maria

Maria King

Job Title: Front of House Manager

Joined: 2022

Maria is Front of House Manager at Greenacres.


Verity

Verity Taylor

Job Title: Regional Director

Joined: 2019

Verity Taylor is now the Regional Director of the West Yorkshire Region.


Frequently Asked Questions about Greenacres

What types of Care is Greenacres registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Greenacres provide?

Own GP if required is an additional type of care provided.

How many Rooms does Greenacres have?

There are 64 Single Rooms.

What are the Facilities & Services at Greenacres?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Greenacres to the centre of Holmfirth?

3.0 mile(s) as the crow flies, distance by road may be significantly further.