Newfield Lodge

Brookfield Avenue, Castleford, WF10 4BJ
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9.8 97 Reviews
  • Newfield Lodge, Castleford
Newfield Lodge offers 24 hour residential and dementia care in luxury surroundings which create a great place to live.

Staff at Newfield Lodge are proud to be making a real difference to the lives of the residents and this is reflected in the personalised care and active lifestyle choices.

The modern and purpose-built home plus the inclusive offer means that life at Newfield Lodge is relaxed, safe and enjoyable. All 64 bedrooms are en-suite wet rooms and are equipped with a flat screen TV, DVD player, mini fridge and wifi.

Newfield Lodge is proud to be rated as 'good' by the Care Quality Commission (April 2017). Ideal Carehomes are proud to have been awarded Large Residential Care Provider at the Laing Buisson Awards 2022.

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Care Provided by Newfield Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lynn Robinson (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Newfield Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,380

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Newfield Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Newfield Lodge are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Newfield Lodge has plenty of onsite parking for visitors.


Newfield Lodge Reviews (97)

Total of 97, showing 61-80
9.8

Newfield Lodge has a Review Score of 9.8 (9.801) out of 10, based on 34 reviews in the last 2 years. Over all time Newfield Lodge has 97 reviews.

Overall Experience

  • 71
  • 24
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Date Published

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Review from Ann L (Daughter of Resident) published on 19 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Depending on which staff are on caring duty, Mum feels happier and able to talk and confide in some. Mum complains a lot about the quality of food and how it is cooked. A regular service of newspaper delivery would be appreciated. As her daughter, I feel happy with her care and safety. Relations are
made to feel welcome and there is plenty to occupy residents if they wish to join in.

Reply from Rebecca Selkirk, PR Executive at Newfield Lodge

Thank you for taking the time to write this review. Feedback is very important to us. We are pleased you are happy with the quality of the care and activities on offer at Newfield Lodge. We have recently updated our menu and hope your Mum finds these meals more to her taste, and she is more than welcome to speak to our chef with any further requests.


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Review from C G (Friend of Resident) published on 26 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit my friend who is very poorly. I was greeted warmly and was made a sandwich and a cup of tea. Everyone was really lovely. The home was beautiful and very clean and tidy. The gardens looked lovely, just a shame it was raining or we'd have been sat outside. I felt right at home.

Reply from Samantha Blair, Customer Care Advisor at Newfield Lodge

Thank you so much for taking the time to review our home. How lovely to hear of your visit to Newfield Lodge. We are so pleased that you felt welcome. We encourage friends and family to visit residents and I will ensure your kind comments are shared with the whole staff team.


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Review from Rod S (Son of Resident) published on 5 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Dementia staff poorly trained and general level of care for dementia residents woefully inadequate, high turn over of staff from line level to senior management.

Reply from Samantha Blair, Customer Care Advisor at Newfield Lodge

We are sorry to see these comments as we are aware that our home management team have been liaising with you in order to resolve your queries. We are extremely proud of our staff team, many of whom have worked with us since our home opened in 2012 and we feel that their training and person-centred care is second to none. If you would like to discuss anything further, please contact our Customer Care Team on 0113 385 3800.


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Review from Michael M (Son of Resident) published on 5 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

Reply from Samantha Blair, Customer Care Advisor at Newfield Lodge

Thank you for your review of Newfield Lodge. Feedback is extremely important to us and we really appreciate you taking the time to share your experience with us.


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Review from J M (Daughter of Resident) published on 31 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Newfield Lodge is a very positive one. All staff are extremely caring, helpful and friendly and have a genuine concern for and interest in the residents they look after. The home itself is very well presented and is always clean and tidy. The food is of a high standard. There are also
many activities, trips out, etc available for the residents to enjoy.

Reply from Samantha Blair, Customer Care Advisor at Newfield Lodge

Thank you so much for your kind review of Newfield Lodge and the lovely way you have described our home. We really do pride ourselves on creating a community within our homes with an abundance of social activities and I am so pleased to hear that this is what you have found at Newfield Lodge. It is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.


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Review from Laura C (Daughter of Resident) published on 2 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved into Newfield Lodge in February of this year and we are very happy how she has settled in. The home is always fresh and clean, the carers are lovely. There is a good timetable of entertainment and activities which the staff do a brilliant job organising. The laundry service is excellent
clothes are laundered and returned to residents rooms correctly. Mum always has her own clothes. There is a clam comfortable atmosphere in the home. The inhouse hairdresser is fab and the regular chiropodist visits are great.

Reply from Samantha Blair, Customer Care Advisor at Newfield Lodge

Thank you for taking the time to post your review. We pride ourselves on delivering the highest quality of care and creating great places to live, so I am pleased to hear that this is what you and your mum have found at Newfield Lodge. It is always great to hear such fantastic praise for the team and we are sure that your review will go some way to help other families who are considering Newfield Lodge. Thank you again, we will be sure to pass your kind words to our whole staff team.


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Review from Gillian W (Daughter of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's time at Newfield Lodge is amazing, wonderful staff and surroundings. Lovely place. I wouldn't want mum anywhere else.

Reply from Samantha Blair, Customer Care Advisor at Newfield Lodge

Thank you so much for your kind words regarding our home and staff. We are so pleased that your mum is enjoying life at Newfield Lodge and we will be sure to pass your comments onto the whole staff team.


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Review from Jane S (Daughter of Resident) published on 11 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia. It was a hard decision to move her to a care home. Newfield Lodge has far exceeded my expectations in all aspects.
They provide excellent individualised care for mum given by wonderful staff who take pride in their job, in a safe and loving environment. We, as a family, have been
welcomed and supported by approachable and friendly staff. Mum has an amazing social life, good food and a fine quality of life.
Thank you to all the team.

Reply from Samantha Blair, Customer Care Advisor at Newfield Lodge

Thank you so much for your kind words regarding our home and staff. Feedback is extremely important to us and we really appreciate you taking the time to share your experience with us. Here at Newfield Lodge we understand what an important decision choosing the right care home is for you and your family and we are pleased to hear that your mum is well cared for and is enjoying life at Newfield Lodge. We will be sure to pass your comments onto the whole staff team.


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Review from R F (Son of Resident) published on 20 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since my father was homed at Newfield Lodge he has been very well looked after. The staff are excellent in that they are professional, caring and supportive to his needs.

Reply from Kristyna Hunt, Communications Executive at Newfield Lodge

Thank you for your kind comments about our home - we will be sure to share these with our staff team.


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Review from Brian A (Son of Resident) published on 31 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great care home with wonderful staff.

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Review from Paul T (Grandson of Resident) published on 7 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff and management care very deeply about their residents and the family members who visit them in Newfield Lodge. The rooms are clean, kept tidy and the food is provided by a National Award Winner and his team providing an excellent range of meal options to choose from.


The home provides

open days, regular events and a nativity play last Christmas, followed by "Grease the musical " in August 2018 which everyone enjoyed.


I chat to other residents besides my own family member creating an inclusive friendly atmosphere for all.


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Review from Lynda A (Daughter of Resident) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff very caring, lovely polite and well mannered.

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Review from David J (Brother of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I arrived my sister was in the activity room potting plants. It was a very friendly environment and the assistants treated the patients with kindness and humour. My sister was very happy because she loved her garden.

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Review from S W (Daughter-in-law of Resident) published on 9 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We were invited to your Italian 'pop-up' event which my father in law really enjoyed.
He is starting to enjoy the simpler sides of life and is much calmer.
Thank you for a great afternoon that we had the privilege to join in with.

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Review from Lee H (Son of Resident) published on 9 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Spotlessly clean and the food is great. Newfield Lodge ticks all the boxes and very pleased with the service.

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Review from J O (Daughter of Resident) published on 8 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum has been at Newfield Lodge, her personality has changed. She has become involved in the nativity which she enjoyed and loves to go to the hairdressers which she has never done. She made friends and her appetite has improved.

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Review from L B (Resident) published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the atmosphere in the home comfortable and relaxing and the staff generally pleasant and helpful. Most of the residents are friendly and fairly easy to get on with. I used to enjoy playing bingo on a Wednesday but unfortunately, we have not had it for the last couple of months.

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Review from A J (Resident) published on 12 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been residing at Newfield Lodge since December 2012 and am very happy here.

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Review from Penny B (Daughter of Resident) published on 16 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very smart clean home. Staff very friendly and willing to discuss with and involve family and friends in care of all residents.
Good activity rotation and selection, always something going on to involve or entertain residents and their visitors.
Food appears to be very good, and plentiful if needed.
Nice to see residents encouraged to eat in groups at properly laid tables! But also allowed to eat alone if desired. Pop up restaurants are a frequent occurrence with great menus.
Home is run very well, always well staffed and the manager has an open door if you need to discuss anything, however minor.
Clear contracts without hidden subsections so no misconceptions of what expected or provided.
So glad we found this home for my mother, peace of mind for me and good care for Mum.
Totally recommend this home to anyone looking for a private provider with overall Good CQC rating.

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Review from Jane H (Relative of Resident) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely, clean, modern, staff good. However, when we looked around I was assured my cousin who is a resident would be with similar people as herself, however, a lot of residents seem to have dementia. My cousin is self-funded and pays top price but has to provide own drinking chocolate and horlicks if
she wants a cup before bedtime. Meals are good.

Reply from Helen Chermside, Customer Service Executive at Newfield Lodge

Thank you for taking the time to review Newfield Lodge. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with our team at the home regarding your comments and they will be contacting you directly. If you would like to discuss anything further please contact the Home Manager or Customer Services on 0113 385 3570.


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Current Review Score: 9.8 (9.801)

Overview of Review Score

The Review Score of 9.8 (9.801) out of 10 for Newfield Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.801 for Newfield Lodge is calculated as follows: ( (327 Excellents x 5) + (70 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 402 Ratings = 4.801

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Newfield Lodge is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (5)

Lynn

Lynn Robinson

Job Title: Home Manager

Joined: 2019

Lynn Robinson is manager at Newfield Lodge


Karen

Karen Hughes

Job Title: Care Manager

Joined: 2017

Karen Hughes is the Care Manager for Newfield Lodge.


Verity

Verity Taylor

Job Title: Regional Director

Joined: 2019

Verity Taylor is the Regional Director of Newfield Lodge along with our other homes in the West Yorkshire Region.


Lauren

Lauren Poole

Job Title: Lifestyle Manager

Joined: 2024

Lauren is the Lifestyle Manager at Newfield Lodge.


Claire

Claire Garbutt

Job Title: Front of House Manager

Joined: 2024

Claire is the front-of-house manager at Newfield Lodge.