Our weekly fees do not include hairdressing or chiropody visits.
Free car park is conveniently located within the premises.
Belvedere House has a Review Score of 9.9 (9.905) out of 10, based on 14 reviews in the last 2 years. Over all time Belvedere House has 31 reviews.
Review from D B (Regular Volunteer) published on 25 February 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Claire Adsetts, Deputy Manager at Belvedere House
Thank you so much for your review, the service you provide for the residents is truly amazing. the feedback we receive from your sessions are absolutely incredibly. thank you for your valued care and kindness and look forward to your ongoing visits.
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Review from B G (Resident) published on 24 January 2025
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4.0 out of 5
Reply from Claire Adsetts, Deputy Manager at Belvedere House
Thank you so much Beryl for taking the time to write a review. your feedback and comments mean so much to the team. We feel privileged that you have chosen Belvedere House as your home. Not to mention the humour you bring to the home which is wonderful.
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Review from M W (Resident) published on 24 January 2025
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5.0 out of 5
Reply from Claire Adsetts, Deputy Manager at Belvedere House
Thank you so much for your lovely comments. it really means so much to the whole team to know you are happy with the care and facilities at Belvedere House.
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Review from Ann Y (Daughter of Resident) published on 17 January 2025
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5.0 out of 5
Reply from Susan Blake, Business Administrator at Belvedere House
What lovely comments, Ann, it means so much to the whole team to hear how happy family members are with the care, welcome and kindness they provide. I will be sure to share this with them.
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Review from Margaret G (Daughter of Resident) published on 14 January 2025
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5.0 out of 5
Reply from Susan Blake, Business Administrator at Belvedere House
Thank you so much for your lovely comments, it's wonderful to also see such lovely words about the fantastic events throughout the year. I will be sure to pass your review on to the team.
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Review from Brian P (Son of Resident) published on 14 January 2025
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Overall Experience
5.0 out of 5
Reply from Susan Blake, Business Administrator at Belvedere House
What amazing comments, it truly does mean so much to the whole team to hear relatives are so pleased with the care and environment. thank you so much for taking the time to leave a review.
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Review from Claire D (Daughter of Resident) published on 12 December 2024
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5.0 out of 5
Reply from Shiva Sheikholeslami, Home Manager at Belvedere House
Thank you so much for your kind and thoughtful feedback, Claire. We are truly grateful for your kind words and are so pleased to hear that your experience with us was a positive one. It means a great deal to the entire team to know that we made a difference. Kind regards, Shiva.
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Review from Brigitte J (Friend of Resident) published on 20 June 2024
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Overall Experience
5.0 out of 5
Reply from Shiva Sheikholeslami, Home Manager at Belvedere House
Dear Brigitte, thank you so much for your heartfelt review! We are thrilled to hear that you find Belvedere House to be such a beautiful and magical place. Your kind words mean a lot to our team and they inspire us to continue providing the highest level of care and comfort for our residents. Kind regards, Shiva.
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Review from R W (Respite Resident) published on 11 June 2024
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Overall Experience
5.0 out of 5
Reply from Shiva Sheikholeslami, Home Manager at Belvedere House
Dear Ray, thank you so much for your wonderful feedback! We are delighted to hear that you were enjoying your time at Belvedere House. It is our top priority to ensure that all our residents feel comfortable, valued and at home, so your feedback means the world to us. Kind regards, Shiva.
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Review from J M (Sister of Resident) published on 3 April 2024
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Overall Experience
5.0 out of 5
Reply from Shiva Sheikholeslami, Home Manager at Belvedere House
Thank you so much for taking the time to share your review with us. We truly appreciate your kind words about our staff and the atmosphere at Belvedere. It brings us great joy to hear that you found our team, from carers to management, to be excellent. Providing a happy and safe environment for our residents is always our top priority, and knowing that you felt this way during your time with us means a lot. Thank you again for entrusting us with your care, and we wish you all the best in your future endeavours. Please keep in touch! Warm regards.
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Review from Melanie B (Daughter of Resident) published on 12 February 2024
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5.0 out of 5
Reply from Shiva Sheikholeslami, Home Manager at Belvedere House
Dear Melanie,
I wanted to express my sincere gratitude for your kind words and positive feedback about your experience with us. We truly appreciate your thoughtful comments. Knowing that we've made a positive impact on you and your loved one's experience means the world to us. We're committed to providing exceptional care and support, and your feedback inspires us to continue our efforts.
Thank you again for choosing us and taking the time to share your positive experience.
Kind regards,
Shiva.
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Review from Andrea W (Daughter of Resident) published on 17 January 2024
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5.0 out of 5
Reply from Shiva Sheikholeslami, Home Manager at Belvedere House
Dear Andrea,
We are grateful for your feedback. Knowing that our care at Belvedere House has positively impacted your dad's experience means the world to us. Thank you for your kind words and trust in our services.
Kind regards.
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Review from April M (Daughter of Resident) published on 17 January 2024
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5.0 out of 5
Reply from Shiva Sheikholeslami, Home Manager at Belvedere House
Dear April,
Thank you so much for your positive feedback! We're thrilled to hear about your positive experience in our care home. Your kind words inspire us to continue delivering exceptional care.
Kind regards.
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Review from Kevin W (Friend of Resident) published on 3 January 2024
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Overall Experience
5.0 out of 5
Reply from SHIVA SHEIKHOLESLAMI, Home Manager at Belvedere House
Dear Kevin,
We are truly grateful for your heartfelt feedback and kind words about Belvedere House. Your choice to trust us with your friend's well-being means a lot, and we are delighted to hear that he is now settled and thriving in our care.
Thank you once again for taking the time to share your positive experience.
Kind regards,
Shiva Sheikholeslami
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Review from S L (Daughter of Resident) published on 22 February 2023
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5.0 out of 5
Reply from Susan Blake, Business Administrator at Belvedere House
Thank you so much for your lovely review! We love having your mother here - she is such a sweetheart! It is our pleasure to be able to take care of her and we are so glad Belvedere House feels like home.
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Review from Anne R (Daughter of Resident) published on 22 February 2023
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5.0 out of 5
Reply from Claire Adsetts, Customer Relations manager at Belvedere House
Anne thank you so much for your comments. We are so happy your mother is happy at Belvedere House. I will be sure to pass on your kind words to the team.
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Review from Gwen M (Respite Resident) published on 22 February 2023
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4.0 out of 5
Reply from Susan Blake, Business Administrator at Belvedere House
Thank you for your review! We always knew you were only here temporarily but we didn't want you to leave and you are welcome back anytime! We hope you are really happy now you are moved into your new home.
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Review from M M (Resident) published on 9 January 2023
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5.0 out of 5
Reply from Claire adsetts, Customer Relations manager at Belvedere House
Thank you so much for your lovely comment which will mean the world to all the staff team. We are so pleased that you chose Belvedere House as your home.
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Review from Kim R (Daughter of Resident) published on 7 December 2022
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5.0 out of 5
Reply from Claire Adsetts, Customer Relations manager at Belvedere House
Thank you so much Kim for your lovely words. I will be sure to pass this on to the whole team who will be really touched. The whole team take great pride in the care they provide and want to ensure all residents and visitors feel welcome and respected. Your kind words really do mean so much.
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Review from Dorothy H (Resident) assisted by family/friend published on 16 August 2022
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Overall Experience
5.0 out of 5
Reply from Claire adsetts, Customer Relations manager at Belvedere House
What lovely words, Dorothy! It's an absolute pleasure to care for you, and we feel honoured that you chose Belvedere House as your new home. I will be sure to pass them on to the whole team.
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The Review Score of 9.9 (9.905) out of 10 for Belvedere House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.905 for Belvedere House is calculated as follows: ( (154 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 168 Ratings = 4.905
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Belvedere House is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Belvedere House
Date: Thursday 30 Jun 2022 More details
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Job Title: Deputy Manager
Joined: 2019
I have worked within the Crown Care Group for 4 years. With the previous 3 years as a Registered Manager, I was then given the opportunity to take on the role of Customer Relations Manager which I loved. I was lucky to have the pleasure of guiding people through the whole process from enquiry to admission. Building relationships and trust to ensure a smooth transition and make what can be a very difficult time as easy and enjoyable as possible.
I am now in the position of Deputy Manager, leading the team and working alongside the Home Manager.
I also work closely alongside our activities coordinator to provide and maintain an individual person-centred lifestyle plan as well as plan amazing events. My previous position also enabled me to support the Management team in all aspects of the home.
Job Title: Business Administrator
Joined: 2022
I have done Administration all my working life and like to think I’m fairly good at it by now! I work in the care industry specifically because I want to feel that my job is worthwhile and that I am giving something back to society. We all want to know our loved ones are being taken care of by people who know what they are doing and really care.
Job Title: Receptionist
Joined: 2024
I have over 15 years' Administration and office experience, as well as a sporting background.
After a break from office roles to work in sports and activities in care, I knew this was the environment I wanted to be in, so came to work at Belvedere House. Being able to have conversations with the residents and listening to their stories helps Belvedere House feel warm and happy and you can see this in both residents and staff.
Job Title: Maintenance Manager
Joined: 2022
I joined Crown Care this year as the Maintenance Manager after 13 years of teaching building trades to young people in the local college. My position is to maintain a safe and pleasurable environment for the people who need us.
The best part of the job is the interaction with so many different people with so much knowledge and happy memories they share.
Job Title: Hospitality Manager
Joined: 2022
I have always worked in hospitality, in bars restaurants and hotels. I then went on to work in community care where I developed a love for care that is where my journey with Crown Care started. I now work in front of the house at Belvedere House and love my job! This is the perfect job for me, I get to use my skills in hospitality while still caring for people in this wonderful environment, while having the opportunity to teach and mentor the team to create a wonderful dining experience for our residents.
Job Title: Senior Unit Manager
Joined: 2022
I have worked in the Elderly Care industry for many years and find it incredibly rewarding, Ensuring everyone is treated with respect and dignity while living a fulfilled happy life. I love working at Belvedere House because the whole team have the same values and outlook which is to promote an active and enjoyable life for all residents while providing a high level of care in a beautiful setting.
Job Title: Unit Manager
Joined: 2022
I have worked in care for over 20 years having worked in several care homes as well as in the community. What I love about working at Belvedere House as a Unit Manager is teamwork and passion for delivering care with dignity and integrity while creating a relaxing yet fun environment to enrich everyone’s life.
Job Title: Unit manager
Joined: 2022
I have been working at Belvedere House for over a year after working in care homes for 9 years. Belvedere has developed my skills and knowledge the Management team value my input and always listens to my opinion and ideas. I strive to support my fellow colleagues and make work enjoyable. The whole team are friendly and shows the utmost care and respect to our wonderful residents. I look forward to many more years of being part of this amazing team.
Job Title: Night Unit Manager
Joined: 2022
Hello, I'm Kayleigh, the Night Unit Manager at Belvedere House. I've been part of the team since its opening in March 2022. After two years, I was encouraged to pursue the Leader In Adult Care Level 5 - New Diploma course to enhance my leadership knowledge and skills for my role at Belvedere House. My passion for supporting colleagues in their learning journey was recognised, leading to my participation in the Moving and Handling train the trainer course. Working at Belvedere House is fulfilling not only because of the stunning environment but also because I have the opportunity to contribute to the home's operations and introduce innovative ideas that are valued and considered
Job Title: Senior Care Assistant
Joined: 2023
“ the job is worthwhile when you get that little heartfelt thank you”
Job Title: Care assistant
Joined: 2022
I have worked in care for the last six years and I thoroughly enjoy it. It's a hard-working job however it is very rewarding. I love meeting new people and getting to know them, listening about their lives and being able to support them and giving them the care they need in a person-centred way.
Working at the Belvedere House has been a pleasant experience so far. The overall look of the home is stunning. The staff are lovely and polite and hard working. I also feel that we have an amazing and supportive manager.
Job Title: Care Assistant
Joined: 2022
My name is Lisa Harrison, I am a care assistant at Belvedere house, I have worked in the care sector for around 12 years, I was first in community care, caring for people who had had strokes and drug and alcohol rehabilitation, I then went on to work in a care home for the elderly, looking after residents with advanced dementia, behaviours that may challenge and end of life care, I enjoy working in the care sector as every day is a learning curve, I really enjoy the person-centred care that Belvedere House allows, seeing the residents flourish, I find this very rewarding.
Job Title: Care Assistant
Joined: 2022
my name is Alan. I've worked in social care for over 20 years. I have worked at Belvedere House for just over a year now. I'm very happy to be working here, I think we have a great TEAM, very caring, and we all try our very best to meet all our residents' needs, whilst creating a happy environment for everyone at the home.
Job Title: Care Assistant
Joined: 2022
This has been my first experience working in the care sector and I feel I have been blessed to have had the best experience at Belvedere House. The Team have not only welcomed me but has taught me so much, they have enabled me to develop and learn from experienced staff who have a wealth of knowledge caring for the elderly. It is a joy to come to work. I feel supported and valued as a member of the Belvedere family.
Job Title: Care Assistant
Joined: 2023
My name is Dawn. I have been working in the care industry, particularly with the elderly. Due to working in a small home for many years, I was nervous about joining a new team in a larger home but the whole team made me feel so welcome! everyone genuinely cares not only about the residents living in the home but each other as well. I feel supported and appreciated. I am dedicated to providing the best possible care. it's such a beautiful home to work in with homely and luxurious amenities.
Job Title: Activities Coordinator
Joined: 2024
Hi, I’m one of the Activities Coordinators at Belvedere House. Although I'm mainly based on the first floor, I often get involved with our ground floor residents.
The best part about my role is that every day is different and always brings surprises! I enjoy thinking on my feet and being spontaneous. I love nothing more than entertaining the residents by being creative and expressive in my interactions with them.
It’s a pleasure to be part of the Belvedere family
Job Title: Activities Coordinator
Joined: 2022
I have worked in care for over 6 years. After visiting Belvedere House and meeting the team, it was soon apparent that providing the best care in a beautiful environment was at the forefront, I soon wanted to be a part of the team!
Working within activities allows me to be creative and utilise the relationships I have built with residents to provide person-centred activities that I know they all enjoy with positive feedback.
Job Title: Chef
Joined: 2022
I have worked in the care sector for 11 years, Having a passion to provide restaurant quality, nutritious food in a care home setting has always been a driving force for me. When I was given the opportunity to work at Belvedere House as a chef I was thrilled. After visiting the home and seeing the state-of-the-art kitchen alongside the ethos that Crown Care holds I could not wait to become a member of the team. I feel my ideas, views and knowledge is always taken on board and achieved as a team, with the well-being of the residents at the forefront of everything they do. I feel a valued part of the team and look forward to future developments.
Job Title: Chef
Joined: 2022
Hello, I'm Simon, and I've had the pleasure of serving as the Chef at Belvedere House since September 2022. My culinary journey has taken me through various kitchens, allowing me to gain extensive experience in the art of cooking. There's something truly special about working in a 5-star kitchen, and it's here at Belvedere House that I've found great joy in preparing freshly made, delectable dishes for our wonderful residents. Each day, I strive to bring my passion for food to the table, creating a dining experience that adds a touch of delight to the lives of those we care for. I'm proud to be a part of this care home, and I look forward to continuing to contribute to the satisfaction and well-being of our residents.
Job Title: Laundry Assistant
Joined: 2023
Hi, I'm John, after a time spent as a carer I was moved to a laundry assistant. I consider it a privilege to care for the generation who cared for my generation.
Job Title: Housekeeper
Joined: 2023
I love working at Crowncare Belvedere House because I love working with warm friendly people. I love working in a nice atmosphere with lovely staff, management and residents. Belvedere House is such a nice place.
