Croftlands

Turnshaw Road, Kirkburton, Huddersfield HD8 0TH
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9.6 11 Reviews
  • Croftlands, Huddersfield
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Care Provided by Croftlands

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 55 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Other Care Provided
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rachel Beech (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (55)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
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Croftlands Reviews (11)

9.6

Croftlands has a Review Score of 9.6 (9.623) out of 10, based on 9 reviews in the last 2 years. Over all time Croftlands has 11 reviews.

Overall Experience

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Review from S B (Son of Resident) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in Croftlands for his final days and the staff were very caring and attentive towards him. We couldn't have asked for more. My mum is now residing there and we know she will get the care she needs.

Reply from James Creegan, Director of Care at Croftlands

My deepest condolences on the loss of your father. I will pass on your kind words to the Manager and her team.


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Review from Gill T (Daughter of Resident) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad spent his final three months in Croftlands, he was well looked after, he loved the food and never faulted the care.
We cannot thank the caring staff enough for caring for Dad and their kind words towards us and for caring so much when Dad passed.

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Review from Ann L (Wife of Resident) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I plus our dog have visited daily since 22 December. We have been treated with the utmost kindness by everyone, this has helped us deal with a very difficult and distressing time. We have felt that we still had control which doesn’t always happen when a relative is cared for elsewhere.

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Review from A T (Granddaughter of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad was in Croftlands.
It is a great care home, which I would recommend to other families for a dementia unit.
The food is great, and they even made a cake for his birthday.
The staff are all lovely and very helpful.
Up until his last days, the staff were very attentive, and as a family we
are very grateful to Croftlands.

Reply from Rachel Beech, Registered Manager at Croftlands

Thank you for your kind comments, we are glad to hear you felt your Grandfather has been very well looked after and that the food is great. We are happy to hear that you were always made to feel welcome. We will ensure your kind review is passed onto the staff team at Croftlands.


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Review from Hollie T (Granddaughter of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad was in here from December 2023, the food was very good and there were always people around if needed. We were always made to feel welcome and could make drinks whenever. The staff were great and he was looked after very well over the time he spent here.

Reply from Rachel Beech, Registered Manager at Croftlands

Thank you for your lovely comments and it was our pleasure to care for your grandad. We are glad you found the staff very helpful and lovely. We will ensure your lovely review is passed on to the staff team at Croftlands.


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Review from Mike N (Friend of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly next-door neighbour and friend of many years had become increasingly isolated and frail as a result of his health issues in recent years and became too ill to be able to cope living alone at home.
He had spent some time at Croftlands a couple of years previously whilst recuperating following
a stroke. His care then (including during the covid period ) had been excellent so he was insistent that he would like to become a permanent resident at Croftlands when he accepted that he needed care on an ongoing basis. He has now been back at Croftlands for several months. His general health has improved greatly during this time and he has a very pleasant room with his own things and television in there and he is extremely happy and settled and well cared for by all of the staff. He particularly enjoys his food and is always very complimentary about the choice and quality of food that he receives. He tells me that he is very content to be spending the rest of his days at Croftlands.

Reply from Rachel Beech, Registered Manager at Croftlands

Thank you Mike for your positive review, we are very pleased to hear that we have supported your friend to improve his general health and that he is very happy residing in our care home. I will ensure I pass on your lovely comments to the well-deserved staff team.


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Review from Christine H (Sister of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I went, with my husband, to visit my brother today. The staff were very caring and gentle with the residents. They took time to talk to them and to ask them what they wanted.
The home was spotless and despite many patients being incontinent did not smell at all. My brother was happy and cheerful,
he was dressed nicely and his hair was clean and combed.
Whilst there I went into his room which, like the lounge, smelt clean and fresh.
His wet room and toilet was well scrubbed and was obviously used regularly. I was impressed!
I couldn't ask for more.
He does not eat his dinner or his tea but loves breakfast. So to keep his weight stable he has a breakfast in the morning and a breakfast in the evening. An excellent solution.
I would recommend Croftlands to anyone who has to put their loved one into a home.

Reply from Rachel Beech, Registered Manager at Croftlands

Thank you for your very kind review, we are really pleased to hear that you would recommend our care home to everyone and that the staff have come up with an excellent solution to support your brother, I will pass this lovely review on to the well-deserved staff team.


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Review from C P (Daughter of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Croftlands after weeks in hospital (her previous residential home told us they could no longer meet her needs). Mum's dementia made her frightened and vulnerable - a situation that quickly escalated in hospital. We were concerned whether Mum would settle into Croftlands - the 4th change
in less than 12 months. Our fears were unfounded almost immediately. Mum settled in quickly and thrived. From initially spending most of her time in her room (a legacy from hospital her previous residential placement), she responded well to encouragement to join other residents in the communal areas. We visit a number of times per week, and always find her sitting in these areas, and see her joining in with activities. The staff are kind, compassionate and patient to all residents equally. They have put a smile back on Mum's face - a joy to see. It is hard to experience a loved one with dementia, but we love visiting Croftlands. An amazing place full of wonderful staff.

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Review from A H (Daughter of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently had a fall and broke her hip. She spent 4 weeks in a different care home before she was moved to Croftlands. Within that 4 weeks she stopped eating, was very distressed, was falling out of her bed on a daily basis due to no bed guards being used, was dehydrated as she couldn't reach
any fluids and her personal hygiene needs were not being met. This was very upsetting for the family so we agreed that she needed to be moved. Croftlands offered us the reassurance that they would look after our mum with dignity and respect and 3 weeks in we are so pleased with the change in our mum. She's no longer distressed, she's eating and drinking again, she now has bed guards so is no longer falling on the floor and she looks happy and comfortable. Although it is early days and there has been a few teething problems. Once discussed with the staff any issues are quickly addressed and resolved. The whole team are welcoming and kind and I wouldn't hesitate to recommend this home.

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Review from J M (Daughter-in-law of Resident) published on 25 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A huge thank you to all of the staff at Croftlands Care/Nursing Home in Kirkburton. My mother-in-law was admitted to the nursing home in March 2021 and peacefully passed on 16.06.2022. The care she received was exemplary. All of the staff including the nurses, the carers, the admin, the cleaners and
the manager are amazing. As well as giving the best care to my mother-in-law and her relatives, they are professional, helpful and supportive. My husband and I can’t thank them enough.

Reply from Jo-anne Parker, Group Administrator at Croftlands

Please accept our sincere condolences on the loss of your mother-in-law. I will send this review to the manager and her team who I am sure will be blessed by your kind words. Thank you.


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Review from Margaret T (Great-Niece of Resident) published on 29 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Great-Aunt was in Croftlands since April 2019 until she passed in July 2019. The time at Croftlands for her and us as a family was amazing.
From the day she moved in the staff, admin and everyone were welcoming, professional and happy in their work.
We always felt we could visit our relative
at any time of the day and was always updated on her progress via the telephone or in person.
The care given to her and the facilities were second to none. I would definitely recommend this care/nursing home to anyone who is having to help get their relative into a care home.
Always visit a care home unannounced to get the feel of a place and CQC reports are good but not always the be-all and end-all of finding a good care home.
Croftlands has an amazing staff who show compassion, care, professionalism, support and love and genuinely take pride in their work.


Well done and keep up the good work you lovely people.


Reply from Jo-anne Parker, Group Administrator at Croftlands

Thank you for your lovely comments and please accept our sincere condolences on the loss of your great aunt. I will send this review to the manager and her team who I am sure will be delighted to receive this review.


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Current Review Score: 9.6 (9.623)

Overview of Review Score

The Review Score of 9.6 (9.623) out of 10 for Croftlands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.905 for Croftlands is calculated as follows: ( (95 Excellents x 5) + (10 Goods x 4) ) ÷ 105 Ratings = 4.905

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.718 Points relating to the number of positive Reviews for Croftlands is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11. 9 Positive Reviews ÷ 11 = 0.818

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Croftlands

What types of Care is Croftlands registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Croftlands provide?

Separate Specialist Dementia Care Unit is an additional type of care provided.

How many Rooms does Croftlands have?

There are 55 Single Rooms.

What are the Facilities & Services at Croftlands?

Near Public Transport, Lift, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Croftlands to the centre of Huddersfield?

4.3 mile(s) as the crow flies, distance by road may be significantly further.