Field Lodge

London Road, St Ives PE27 5EX
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9.9 83 Reviews
  • Field Lodge, St Ives
Field Lodge is a purpose-built care home on the outskirts of St Ives in Cambridgeshire. The home offers a range of high-quality services from residential and nursing care, to respite and specialist dementia care.

Field Lodge boasts a range of amenities for residents to enjoy, no matter their likes and interests. From a tuck shop and contemporary café to an in-house cinema and hair salon and nail bar, there is always something on offer.

Each bedroom has been designed and decorated to offer ultimate comfort, they are spacious and complete with a widescreen TV and en-suite bathroom. Residents can also enjoy weekly activities in the lively home atmosphere.

At Field Lodge, there is a person-centred approach to care. The team takes time to get to know each resident before they move in to deliver individual care and lifestyle plans to suit their unique needs.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.

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Care Provided by Field Lodge

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Linda Martinez (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (72)
    • Single Rooms with ensuite Wet Room (71)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014

Funding & Fees Guide for Field Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,687
    • Self-Funded Residential Dementia Care from £1,699
    • Self-Funded Nursing Care from £1,884
    • Self-Funded Nursing Dementia Care from £1,959
    • RESPITE Self-Funded Residential Care from £1,896
    • RESPITE Self-Funded Residential Dementia Care from £1,909
    • RESPITE Self-Funded Nursing Care from £2,094
    • RESPITE Self-Funded Nursing Dementia Care from £2,169

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Field Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Parking

  • On site


Field Lodge Reviews (83)

Total of 83, showing 21-40
9.9

Field Lodge has a Review Score of 9.9 (9.872) out of 10, based on 15 reviews in the last 2 years. Over all time Field Lodge has 83 reviews.

Overall Experience

  • 64
  • 17
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Date Published

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15
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Review from L P (Daughter of Resident) published on 5 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Field Lodge Care Home in st Ives has a friendly welcoming atmosphere. It stood out from other care homes as the place where Mum would feel most at home. The care team are kind and thoughtful and help to put mum at her ease. The covid pandemic brought lots of challenges but the protection measures were
second to none. Management team have been quick to address any day-to-day concerns. Overall, Mum is very happy there.

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Review from Patricia C (Wife of Resident) published on 25 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband only moved into Field Lodge eight months ago. The care he has received has been exemplary from the time he entered the home until he passed away. He has been treated with kindness, respect and dignity right to the end. I cannot thank the management and care staff enough.

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Review from P K (Son of Resident) published on 10 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Field Lodge is a friendly and caring environment with excellent staff and facilities. My father has been a resident for nearly three years. He has recently returned from a brief spell in hospital and was desperate to get back "home" as he now called Field Lodge. The staff have been magnificent with
his new and increased needs, all of which has been delivered despite the strain put on everybody by the Covid situation. That said, our experience with both the care and management team has always been good. The default is to help and support whenever they can, but more importantly, he is happy.

Reply from Jo Molloy-Cruden, Customer Relations Manager Field Lodge at Field Lodge

Thank you so much for this lovely feedback and recognition of our team.


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Review from S B (Friend of Resident) published on 17 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always pleasant and with a smile, easy to talk to, always ready to help and support. I feel that they do their very best for my friend who is a resident there.

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Review from S H (Daughter of Resident) published on 20 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are wonderful - extremely kind and caring. The home is clean, bright and has many facilities. Staff have been excellent in taking both mum and me through the process and settling in mum. Nothing has been too much trouble.

Reply from Jo Molloy-Cruden, Customer Relations Manager Field Lodge at Field Lodge

Thank you for this lovely feedback, it means a lot to our great team.


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Review from Kerry R (Wife of Resident) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was transferred to Field lodge in April, when he arrived he was unable to walk and talk very little as he had lost an extreme amount of weight due to infection. Since the move to Field Lodge, he is back up walking unaided and has found his voice along with his smile.
I can’t thank the staff
at Field Lodge enough for the care they have given my husband, to see him smiling and happy is the biggest gift they have given him and peace of mind for me.
Amazing place.
The staff and nursing team are just too good for words.
Thank you.

Reply from Jo Molloy-Cruden, Customer Relations Manager Field Lodge at Field Lodge

Thank you for this wonderful feedback we all appreciate it so much.


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Review from P H (Daughter of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Field Lodge is friendly and caring. Activities are always provided. During these difficult times, nothing has been too much trouble from the staff. Always helpful. Provision of zoom meetings has been exceptional and very welcome.

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Review from A B (Nephew of Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely impressed with the way the managers and staff have handled the whole covid episode from March 2020. Unfortunately despite their very best efforts covid entered the home in February 202. However, strict guidelines and surveillance combined with regular testing are having positive
effects.

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Review from Bruce L (Son of Resident) published on 8 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Efficiently run home with extremely good caring staff. The home is clean, does not smell and is always welcoming. Catering is well done and offers a nice variety of menus to suit everybody. Health care is good with professional medical people visiting when required. Entertainment and activities is well
organised and enjoyed by many. The hairdresser does a good job sometimes under difficult circumstances. During the current Covid scenario the home has been very well managed and strict rules and governance have been strictly enforced to protect the residents and staff. Well done on taking this stance. Communication and keeping relatives informed and updated is excellent. Reassuring to know that our relatives are safe and well looked after.

Reply from Jo Molloy-Cruden, Customer Relations Manager Field Lodge at Field Lodge

Thank you for this feedback, it is so good to hear that you rate Field Lodge so highly.


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Review from Ann L (Daughter of Resident) published on 3 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is being cared for by such kind, caring, understanding and dedicated staff during these uncertain times of the pandemic. Everyone at Field Lodge has supported her and the whole family through a most difficult time in all our lives. We are so grateful that Mum is in such a caring environment, and
the absolute utmost is being done to keep residents, staff and loves ones safe during these unprecedented times. Staff dedication to residents well-being is second to none!! To say a "huge thank you" is insufficient.

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Review from A B (Wife of Resident) published on 29 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The last twelve months have been a challenging time for all of us, residents, staff and families. I can only say Field Lodge, its management and staff, have my great admiration for the wonderful work they have done to keep residents safe and well. We have all gone through a learning process in how to
deal with the effects of the pandemic, but the knowledge that my husband was in the same caring hands that I had placed him has helped me. At all times the manager has been on hand to discuss any problems and their solution, the staff have kept in touch with updates, and the Facebook content showing daily activities has cheered family and friends all over the world. The efforts to keep residents engaged and supported in their interests have been extraordinary, especially given that so few can do things together now. My husband's daily access to the garden to exercise has been crucial and he has continued to enjoy artwork, quizzes and some cinema. He uses the cafe daily to socialise.

Reply from Jo Molloy-Cruden, Customer Relations Manager Field Lodge at Field Lodge

Oh, thank you for this wonderful feedback we all appreciate it so much.


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Review from Mary M (Daughter of Resident) published on 29 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A professional, caring team who treat residents as members of their own care home family. Each resident is encouraged to exercise their own choices and enabled to participate in both social and developmental activities. The experienced level of care is superb and my mother demonstrates a feeling of
safety, care and fun.

Reply from Jo Molloy-Cruden, Customer Relations Manager Field Lodge at Field Lodge

What lovely feedback a big thank you from us all at Field Lodge.


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Review from Denise O (Daughter of Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum has been a resident at Field Lodge since Autumn 2017 and we have always been confident that the home is safe and very clean and has a very nice atmosphere. There is a programme of daily activities that cater for all residents and the staff always have a smile on their faces and are kind and
caring even in situations with residents with Dementia. During the Covid 19 situation and where visits have been allowed, the home has put many additional safeguards in place and we have felt safe when visiting mum. All of the staff work exceptionally hard but still manage to imbibe a sense of cheerfulness and warm welcome under what can only be immense pressure and anxiety for them in terms of both residents and their own well being. We can't thank the team enough and they all deserve recognition for the excellent work they do with our loved ones.

Reply from Jo Molloy-Cruden, Customer Relations Manager Field Lodge at Field Lodge

Thank you for this lovely feedback and recognition.


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Review from Tracy U (Daughter of Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had a few respites stays with Field Lodge before we decided he should stay permanently, due to living on his own with dementia and needing more and more support. The first words he said when asked if he would like to stay was "I feel safe here". Staff have helped dad with a difficult journey
of adaptation to coping with his dementia, giving him support and reassurance when he needs it and helping him feel he still has independence. Covid-19 has made this past year extremely difficult for residents, families and staff at Field Lodge alike. I can honestly say I am SO grateful that dad is living in this amazing care home. I cannot have asked for more in terms of the care and support they give dad (and to me!) There's not one member of staff I've met I could not sing praises for, they know my dad so well and are SO kind and caring. They keep dad going with their positive happy attitudes, especially this past year. I can't thank them all enough for the wonderful job they do.

Reply from Jo Molloy-Cruden, Customer Relations Manager Field Lodge at Field Lodge

Thank you so much for this lovely feedback and recognition of our team.


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Review from Julie S (Daughter of Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Field Lodge for the last 4 and three quarter years. The care staff are amazing and always go the extra mile and beyond. They are an amazing team with an excellent management team. Everyone cares and helps. Throughout the pandemic they really stepped up even more. Keeping
us in touch with Mum and Mum with us, keeping Mum entertained and happy all within the guidance of Covid restrictions. Entertainers who would normally visit have entertained on Zoom but personally to each individual resident. When the hairdresser is not allowed, then members of the team stepped up and washed, styled and in some cases trimmed hair. We had relatives meetings on Zoom and were kept constantly updated on everything. We even had quiz’s on Zoom with relatives playing against a socially distanced group of residents. I cannot praise their care and dedication highly enough. They also kept the virus out of the home. Just amazing. Having Mum cared for took a huge worry away for me during pandemic.

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Review from Elizabeth C (Daughter of Resident) published on 23 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister and I are very happy with the service and care our father receives from the staff at Field Lodge. Since covid 19, they have been very professional and have the residents' safety and care their number one priority.

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Review from S P (Daughter of Resident) published on 30 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home has provided an excellent service during the ongoing covid difficulties ensuring the safety of all residents. The effort the staff have gone to ensuring that the entertained and kept active, where possible, is exceptional.

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Review from Rosemary H (Daughter of Resident) published on 21 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Field Lodge has been absolutely first class in the care of my mother. The staff are so dedicated, efficient, but above all, they are so kind and caring. The home is very clean, comfortable and attractive. A proper home. My mother is very happy and settled. The family feel very thankful to have Mother
so well cared for, especially since the onset of the coronavirus. The home has been amazing in their management of all the restrictions and determination to keep all the residents safe. Field Lodge is a very special home. It has a wonderful atmosphere.

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Review from Rebecca T (Daughter of Resident) published on 27 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since Dad has been a resident at Field Lodge we have noticed that he is a lot happier in himself. He attends most events within Field Lodge and thoroughly enjoys them. It has been a huge relief to both my sister and myself knowing that he is being looked after and happy.
All we can say us thank you.

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Review from David S (Son of Resident) published on 20 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After being able to live independently with vascular dementia for several years my father had a fall and after a short spell in hospital he moved into Field Lodge for his safety. Having visited Field Lodge on an open day, before any residents arrived, and subsequently to visit friends who were living
here we knew he would be well looked after in lovely surroundings. Every member of staff has been kind, caring and compassionate to dad and have treated him with dignity. Having no short term memory it has been confusing for him but all staff have helped him and been very patient with him. He especially enjoys the meals, exercise classes and the cakes and coffee in the cafe and, despite the weather and time of year, walks in the garden. Any problems (as expected when getting to know to a new resident) have been addressed quickly and resolved. Any queries I have had have been answered efficiently and I have been kept informed of any health issues that have developed.

Reply from Jo Hancock, Customer Relations Manager at Field Lodge

Thank you for this feedback. It is a pleasure for us to look after your lovely father David.


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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Field Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.872 for Field Lodge is calculated as follows: ( (160 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 179 Ratings = 4.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Field Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (94)

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Meet the Team (4)

Linda

Linda Martinez

Job Title: Home Manager

Joined: 2004

As a Home Manager, I am constantly striving to make the home a better place. At Field Lodge, we’ve been a part of several firsts for Care UK, which I’m really proud of. We were the first Care UK home to provide residents with Namaste care and the first to be awarded the ‘Care for VIPs’ accreditation from Worcester University.


I’m very passionate about supporting individuals living with dementia, both initiatives acknowledge a gold-tier level of care as well as heightening support for relatives thanks to a strong focus on person-centred care. From the levels of support and care, I have been shortlisted for ‘Dementia Care Manager of the Year’ at the National Care Awards 2023.


I am keen to create an inclusive environment for everyone, we celebrate all cultures and LGBTQ+ with a variety of activities. Field Lodge has a homely atmosphere, I’m incredibly proud of the whole team who make the home such a comfortable place for everyone.


Keri

Keri Barker

Job Title: Lifestyle Coordinator & Dementia Care Coach

I love the family feel of our care home and enjoy getting to know the residents and their families. Knowing I’ve made a difference in the resident's lives, especially those living with dementia, is the highlight of my day.


I’m a trained namaste practitioner, as part of my day I run namaste sessions which include hand or foot massages, music therapy, and themed sensory and gentle movement sessions. I’m very passionate about namaste as it gives people living with advanced dementia a way to communicate, it brings dignity, connection, and comfort, embracing the essence of each individual within the environment of the home.


Field Lodge is like no other care home, I love working here, and I’ve been at the home since 2014.


Sam

Sam Shepherd

Job Title: Lifestyle Lead

Joined: 2014

I put on a programme of activities every week, I love organising fun and exciting things for residents to do, whether that’s out in the minibus, or entertainment and activities in the home. Our location is a real treat as in a couple of minutes residents are in St Ives, where we can stop and get a coffee and feed the ducks.


But not everyone likes going out or group activities, I find it just as important to have a cup of tea and a natter, this can be about their life history or life at home, I always ensure activities are resident-led, to ensure maximum enjoyment and engagement.


I have worked at Care UK since 2014, it’s a fantastic organisation, everyone cares about delivering the highest quality care.


Donna

Donna Tattersall

Job Title: Head Chef

Joined: 2020

I have over 30 years’ experience in catering in hotels and restaurants, when I joined Field Lodge in 2020 it was my first experience of working in a care home.


I’m passionate about great food and about delivering interesting, satisfying meals to residents. My favourite part of the day is serving the meals, seeing happy faces and gaining feedback from residents.