Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
On site
Field Lodge has a Review Score of 9.9 (9.872) out of 10, based on 15 reviews in the last 2 years. Over all time Field Lodge has 83 reviews.
Review from A F (Husband of Resident) assisted by family/friend published on 9 February 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David P (Grandson of Resident) published on 3 February 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R H (Resident) published on 7 December 2015
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.872) out of 10 for Field Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.872 for Field Lodge is calculated as follows: ( (160 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 179 Ratings = 4.872
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Field Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Mar 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2004
As a Home Manager, I am constantly striving to make the home a better place. At Field Lodge, we’ve been a part of several firsts for Care UK, which I’m really proud of. We were the first Care UK home to provide residents with Namaste care and the first to be awarded the ‘Care for VIPs’ accreditation from Worcester University.
I’m very passionate about supporting individuals living with dementia, both initiatives acknowledge a gold-tier level of care as well as heightening support for relatives thanks to a strong focus on person-centred care. From the levels of support and care, I have been shortlisted for ‘Dementia Care Manager of the Year’ at the National Care Awards 2023.
I am keen to create an inclusive environment for everyone, we celebrate all cultures and LGBTQ+ with a variety of activities. Field Lodge has a homely atmosphere, I’m incredibly proud of the whole team who make the home such a comfortable place for everyone.
Job Title: Lifestyle Coordinator & Dementia Care Coach
I love the family feel of our care home and enjoy getting to know the residents and their families. Knowing I’ve made a difference in the resident's lives, especially those living with dementia, is the highlight of my day.
I’m a trained namaste practitioner, as part of my day I run namaste sessions which include hand or foot massages, music therapy, and themed sensory and gentle movement sessions. I’m very passionate about namaste as it gives people living with advanced dementia a way to communicate, it brings dignity, connection, and comfort, embracing the essence of each individual within the environment of the home.
Field Lodge is like no other care home, I love working here, and I’ve been at the home since 2014.
Job Title: Lifestyle Lead
Joined: 2014
I put on a programme of activities every week, I love organising fun and exciting things for residents to do, whether that’s out in the minibus, or entertainment and activities in the home. Our location is a real treat as in a couple of minutes residents are in St Ives, where we can stop and get a coffee and feed the ducks.
But not everyone likes going out or group activities, I find it just as important to have a cup of tea and a natter, this can be about their life history or life at home, I always ensure activities are resident-led, to ensure maximum enjoyment and engagement.
I have worked at Care UK since 2014, it’s a fantastic organisation, everyone cares about delivering the highest quality care.
Job Title: Head Chef
Joined: 2020
I have over 30 years’ experience in catering in hotels and restaurants, when I joined Field Lodge in 2020 it was my first experience of working in a care home.
I’m passionate about great food and about delivering interesting, satisfying meals to residents. My favourite part of the day is serving the meals, seeing happy faces and gaining feedback from residents.