Visitors free to come and visit anytime of day 7 days a week.
Plenty of on site parking for residents and visitors
Loxley Park - Avery Healthcare has a Review Score of 9.9 (9.909) out of 10, based on 24 reviews in the last 2 years. Over all time Loxley Park - Avery Healthcare has 86 reviews.
Review from Emma P (Daughter of Resident) published on 7 March 2024
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
Thank you so much for this amazing feedback. These comments really do make us feel proud at Loxley Park and we are so happy that both you and your father were happy with the service we provided. We have an amazing team at Loxley, who really do care, which makes all the difference. I will be sure to pass on your lovely comments.
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Review from Barbara S (Respite Resident) published on 29 January 2024
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
We are so glad you enjoyed your stay at Loxley Park, and we hope to see you again soon. Thank you for your lovely comments; I will be sure to pass them on to the whole team.
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Review from Zara R (Daughter of Resident) published on 24 January 2024
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
Thank you for your lovely comments, and we are glad that your mother is happy living here with us at Loxley Park. I will pass on your comments to the whole team.
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Review from A H (Daughter of Resident) published on 22 January 2024
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
Thank you so much for your positive feedback and we are very happy that your mum had a great stay, we could not ask for a better response. Your kind words will be shared with the whole team.
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Review from R S (Daughter-in-law of Resident) published on 9 January 2024
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
Thank you for your amazing review. We are so glad you enjoyed your Christmas with us. It is brilliant that, as a relative, you participated in an activity and I can imagine your mother-in-law very much enjoyed your company. I will definitely pass on your lovely comments to the team, especially the restaurant staff.
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Review from L S (Friend of Resident) published on 8 January 2024
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
Brilliant feedback, thank you so much. I will pass your comments to the whole team.
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Review from David H (Stepson of Resident) published on 5 January 2024
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
Thank you so so much for your amazing feedback, makes me feel extremely proud of Loxley Park and all of our amazing staff. It is an absolute pleasure to care for your mother-in-law and we are so glad that Loxley was your final choice. I will be sure to pass on your comments to the whole team.
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Review from Sue N (Daughter of Resident) published on 4 January 2024
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
Thank you so much for your kind words. It was an absolute pleasure to support your father and a pleasure to continue to support your mother. Thank you as a family for supporting us to be able to care for your parents, you have been amazing. I will be sure to pass on your wonderful comments to all of the staff - thank you.
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Review from C H (Resident) published on 2 January 2024
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
Thank you so much for your lovely words. It is an absolute pleasure to support you and have you live here with us at Loxley Park. I will pass on your comments to the whole team.
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Review from Andy B (Son of Resident) published on 14 December 2023
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
Fantastic to hear this great feedback and so happy your dad is happy living with us at Loxley Park. Your feedback is extremely valuable and appreciated, thank you so much.
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Review from Gill R (Niece of Resident) published on 13 December 2023
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
Thank you so much for your amazing feedback it is great to hear your aunt is settled well and enjoying Loxley Park. Your feedback really is appreciated and makes us all feel very proud of Loxley Park and the service we provide.
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Review from Neil R (Son of Resident) published on 13 December 2023
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
Thank you so much for your lovely comments. It is a pleasure to support your wonderful mother and glad that she is back with us at Loxley all safe and sound.
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Review from Johanna W (Daughter of Resident) published on 13 December 2023
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
This feedback is amazing and makes me very proud of Loxley Park and all the staff. We are very happy your dad is settled and enjoying his retirement with us, he's an absolute pleasure and always makes us laugh.
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Review from C F (Daughter of Resident) published on 13 December 2023
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
Such amazing feedback, thank you so much. We will be sure to pass this on to the whole team.
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Review from Nicholas M (Son of Resident) published on 13 December 2023
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
Your comments have made us so proud of Loxley Park, we could not ask for better, thank you so much. These comments will be shared with the whole team and put on display for all to read.
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Review from Keith A (Nephew of Resident) published on 6 December 2023
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
Thank you so much for your lovely comments. Very happy that your Aunt is enjoying her stay at Loxley Park, we will be sure to pass on your comments to all the team.
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Review from Christopher B (Relative of Resident) published on 4 December 2023
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
Thank you so much for your lovely comments. We are so glad that yourself and your family member are happy with Loxley Park, we will be sure to pass your comments on to the whole team.
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Review from Louise G (Granddaughter of Resident) published on 28 September 2023
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
Thank you so much for your kind words. We are glad your grandma enjoyed her stay at Loxley Park and that she was able to participate in the great range of different activities we have here. We look forward to seeing your grandma in the future and be sure to pass on our best wishes.
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Review from Ian S (Son of Resident) published on 28 September 2023
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
What an amazing review, thank you so much. It is a pleasure to care for your lovely mother and her little dog and she is very lucky to have such a supportive, loving family. We will be sure to pass on your lovely comments to the whole team.
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Review from M R (Son of Resident) published on 13 September 2023
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Reply from Naomi Roberts, Manager at Loxley Park - Avery Healthcare
Many thanks for your kind words and great feedback. We are happy that your father enjoyed his stay at Loxley Park, and we will be sure to share your comments with the whole team.
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The Review Score of 9.9 (9.909) out of 10 for Loxley Park - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.909 for Loxley Park - Avery Healthcare is calculated as follows: ( (263 Excellents x 5) + (20 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 286 Ratings = 4.909
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Loxley Park - Avery Healthcare is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Jul 2019
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Job Title: Home Manager
Joined: 2023
I have worked in the health and social care industry for over 15 years in residential, domiciliary and dementia care settings.
I currently hold:
Level 5 Diploma in Leadership in Health and Social Care
Level 3 Diploma in Health and Social Care
Level 2 Diploma in Health and Social Care
Job Title: Deputy Manager
Joined: 2014
Meet Maxine, the Deputy Manager of Loxley Park. She has been working for Loxley Park for 9 years and is a valued member of the team, where nothing is ever too much trouble.
Job Title: Care Assistant
Joined: 2022
Paris is a care assistant at Loxley Park who is a valued member of the team. Nothing is ever too much trouble and always has a smile on her face.