Review from Margaret M (Respite Resident) published on 19 May 2018
Submitted via Postal Card • Report

Overall Experience

This has been my second stay at Loxley. Once again I cannot fault anything. Rooms excellent, service in restaurant excellent, food excellent, cleanliness excellent. Most of all, all the staff in whatever role, are very friendly and caring. Another fabulous stay. See you soon.

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Review from B S (Daughter of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience

Very happy with the care and attention mum/I receive. Food and cleanliness excellent.

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Review from Jane E (Daughter of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience

My mum is well cared for and treated with respect. As her daughter, the staff could not be more supportive, considerate and helpful. The atmosphere at Loxley Park is welcoming and nothing is too much trouble. I am delighted that my mum is a resident there and she seems to be enjoying all the activities

that are put on, she is stimulated and occupied. Very pleased on all accounts.

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Review from Roger B (Son of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience

I have found the experience good with excellent service.

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Review from Harry T (Stepson of Resident) published on 1 February 2018
Submitted via Postal Card • Report

Overall Experience

The care home is the best I think in Sheffield. The staff are first rate. Nothing is too much trouble for them. My stepfather is very happy there.

Reply from Helen Hall, General Manager at Loxley Park - Avery Healthcare

Thank you, Harry, your relative has really made himself at home entertaining us with the music he plays so well, enjoyed by staff and members alike. I really appreciate your time in completing this review on behalf of him.

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Review from P D (Daughter of Resident) published on 27 December 2017
Submitted via Postal Card • Report

Overall Experience

My mother moved to Loxley Park last year from a different part of the country in order to be closer to family. She is in her 80's and was quite worried (understandably about the move). She has been made very welcome and feels content at Loxley Park. My opinion is that she is very well cared for. Staff

are flexible and reliable, which is so important. The activities schedule is full of variety and fun. The St Patricks event in March was fabulous.

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Review from D C (Resident) published on 18 December 2017
Submitted via Postal Card • Report

Overall Experience

Staff are friendly, helpful and courteous.
Meals are appetizing, well presented and satisfying. Accommodation is comfortable and homely.

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Review from J S (Son of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience

This is the second time at Loxley Park and its staff have come to the rescue and provided excellent respite care for my parents. The accommodation, meals, activities and additional care have all combined to restabilise my parent's situation until they regained confidence to return to their home with

additional support and adaptions in place. We have placed their names on the waiting list in case a permanent care is needed in the future.

Reply from Helen Hall, General Manager at Loxley Park - Avery Healthcare

Thank you, J S, for taking the time to complete a review of our services. I'm really pleased that your parents returned to Loxley Park for a further stay and know that they enjoyed their time with us as much as we enjoyed their company. We will keep you updated of suitable vacancies as they arise however in the meantime should your parents require a further respite stay in the near future then please don't hesitate in contacting us.

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Review from J S (Son of Resident) published on 8 November 2017
Submitted via Postal Card • Report

Overall Experience

My elderly mother could no longer cope living on her own after the death of my father. She moved from Kent to Loxley Park as nothing local to her home could offer the services and support available at Loxley Park. She didn't want to be separated from her two pug dogs, and they were welcomed and care

and support provided to enable her to still care for them. The staff have been wonderful and caring meeting her needs in a kind and understanding way. Her one bedroom apartment has views over the old mill pond and plenty of room. The kitchen area and bathroom are both well adapted for her mobility problems.

Reply from Helen Hall, General Manager at Loxley Park - Avery Healthcare

It's hard to believe that your mother has been living at Loxley Park for over a year now. Thank you for taking the time to review the services she receives. My staff are all exceptional and always put the needs of those who live with us at the forefront of what they do. Your mother has settled in really well and made some new friends. As for Dorritt and Dudley, your mother's Pugs, they are loved by staff and members alike.

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Review from Barbara B (Respite Resident) published on 19 October 2017
Submitted via Postal Card • Report

Overall Experience

My respite care (6/10/17-13/10/17) was a delightful stay at Loxley Park I had been last year so was familiar with the services offered. I cannot fault it. Everyone must have a diploma in kindness. One is treated with dignity and that is a good feeling about the Park. I enjoyed my stay and will come

again.

Reply from Helen Hall, General Manager at Loxley Park - Avery Healthcare

Thank you for such a lovely review. I feel very privileged to have such a fantastic team who without question provide exceptional care and support to those who live at and visit Loxley Park. I am delighted that you enjoyed your stay and look forward to seeing you again soon.

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Review from Ken D (Resident) published on 12 October 2017
Submitted via Postal Card • Report

Overall Experience

Activities are first class - excellent. They do everything that I would like to do. They are very varied and interesting. The facilities are more than adequate for me and the drinks are quite good. They get us out and about, to shows and trips around the countryside. We went away for 3 days to a Warner

Hotel and we're booking again for next year!

Reply from Helen Hall, General Manager at Loxley Park - Avery Healthcare

Hi Ken, thank you for such a lovely review. How time flies, you've been living at Loxley Park for over a year now and I'm glad you have settled into your new home and are making the most of the activities and facilities that we have available. Really pleased you enjoyed the holiday I'm looking forward to booking the next one.

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Review from A C (Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience

After the original upheaval of moving, something that I will not do ever again, I am enjoying my stay at Loxley Park very much indeed.

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Review from N K H (Resident) published on 2 October 2017
Submitted via Postal Card • Report

Overall Experience

My wife and I have only been here for fifteen days and have no other experience. We have been pleasantly surprised in many ways, not least the warmth of welcome by all the staff members at every level and also a diversity of facilities.

Apart from the obvious fact that we are all advanced in age,

there is no feeling of being institutionalised. The following options should convey the detail.

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Review from Janet S (Daughter of Resident) published on 30 May 2017
Submitted via Postal Card • Report

Overall Experience

FANTASTIC!! The staff and facilities are very good. My mum is happy and cared for and I am so pleased that we chose Loxley Park.

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Review from M G (Resident) assisted by family/friend published on 29 May 2017
Submitted via Postal Card • Report

Overall Experience

Whenever I've asked for advice staff have taken the time to help me, I find the staff very good and they take the time to listen.
I settled in quickly as it was a difficult time after my husband's death and staff were very understanding.
I do like my apartment and the little balcony. It's important

for me that I can come to my apartment whenever I want privacy and what I do like, is that I can be downstairs (in the communal areas) and chat with friends when I want to.

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Review from Heather M (Daughter of Resident) published on 10 May 2017
Submitted via Postal Card • Report

Overall Experience

Loxley Park provides a safe, friendly and professional environment for elderly, vulnerable relatives who need the availability of wrap around care. Staff are polite, caring and treat residents and relatives with dignity and respect. Food is of a high quality along with the service. Housekeeping, laundry

and maintenance. Services are regular and carried out without fuss. Everyone works hard to maintain this high standard.

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Review from M W (Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience

Having been here one year and ten months, my assessment is confident.
From management down, care is exemplary.
There is much laughter.
Staff both respect each other and work sensitively to meet diverse needs of individual residents.
They realise our needs vary day to day.
Variety is achieved consistently

and every opportunity taken to celebrate special occasions like Burns Night or a member's 90th birthday.
Regular members meetings are helpful.
While my husband and I are together I don't take part in activities or go on outings.
Possibly if one security man and one carer are on duty for two buildings, an emergency in both could be a problem.

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Review from M H (Resident) assisted by family/friend published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience

Made to feel very welcome the staff are very helpful at all times. Nothing is too much trouble for any of them.

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Review from Raymond M (Resident) assisted by family/friend published on 28 February 2017
Submitted via Postal Card • Report

Overall Experience

Friendly, professional service.

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Review from Elizabeth W (Daughter of Resident) published on 15 December 2016
Submitted via Postal Card • Report

Overall Experience

The rooms, housekeeping and activities are all excellent. The helpfulness and friendliness of all the staff on every level is excellent. My mother has been exceptionally made very welcome and the help that she has had through some of her more personal problems will not be forgotten and they have been

extremely helpful. I would recommend Signature Loxley Park to anyone.

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Loxley Park - Avery Healthcare

Care Provided by Loxley Park - Avery Healthcare

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Funding & Fees Guide for Loxley Park - Avery Healthcare

Facilities