Hallmark Maycroft Manor

2-8 Carden Avenue, Brighton BN1 8NA

9.6 161 Reviews

Funding & Fees Guide for Hallmark Maycroft Manor

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care £2,040 – £2,330
Self-Funded Residential Dementia Care £2,170 – £2,370
Self-Funded Nursing Care £2,410 – £2,510
RESPITE Self-Funded Residential Care from £2,244
RESPITE Self-Funded Residential Dementia Care from £2,386
RESPITE Self-Funded Nursing Care from £2,651

These prices are only a guideline, please contact Emma Weller - Customer Relationship manager to find out the exact price. All fee rates are all-inclusive where Hairdressing/Beauty treatments and Chiropody are included as standard. Fee rates are also subject to assessment and care needs of each individual

(these prices are only a guideline, please contact Hallmark Maycroft Manor to find out the exact price for your requirements)

Facilities

Bar/Café

Close to Local shops

Gardens

Lift

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Smoking not permitted

Television point in own room

Wheelchair Access

Order by:

Review from Linda L (Daughter of Resident) published on 17 December 2018
Submitted via Postal Card • Report

Overall Experience

My mother came to live at Maycroft Manor Care Home on the 31st October 2017 on the dementia community. She was withdrawn socially and everyday care was a battle. The turn around in my mother has been incredible. She has established a routine of getting up showered and dressed and will readily accept

the carers help. Socially as soon as the music is on she is up and dancing and really enjoying herself. Although her dementia is getting worse and doesn't always recognise my sister and me, I know she is happy in her own world. Thank you, Maycroft Manor.

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Review from Neil C (Son of Resident) published on 13 December 2018
Submitted via Postal Card • Report

Overall Experience

Wonderful staff. Mum is free to go where she likes. Mum has three years of making decisions (well she thinks she has) as mum has dementia. Maycroft has given my mum another three years of normal life as we see it. There is no other place, care home or dementia home quite like Maycroft. Believe me, we

are so happy she is there.

Reply from Ian Cole, General Manager at Hallmark Maycroft Manor

Thank you for your comments. We are so pleased your Mother is happy at Maycroft Manor.

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Review from J R (Son of Resident) published on 12 December 2018
Submitted via Postal Card • Report

Overall Experience

Maycroft Manor Care Home is a well-designed purpose-built environment, spacious with plenty of facilities eg cinema, hairdressing salon and a shop. The staff always seem friendly and approachable and are responsive to residents needs a welcoming for visitors.

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Review from Ann P (Daughter of Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience

All nursing homes should be like this one. The care shown by the care and nursing staff is outstanding. The residents are so well cared for. The support staff do a Stirling job also. The only negative is that the quality of the food is variable.

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Review from Tessie S (Granddaughter of Resident) published on 22 November 2018
Submitted via Postal Card • Report

Overall Experience

Everyone is very friendly. It feels like a home from home.

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Review from Keith T (Son of Resident) published on 14 November 2018
Submitted via Postal Card • Report

Overall Experience

Mam has been looked after well.
Entertainment is good but needs more consistent effort awaiting a new lifestyle manager.
Food generally good.

Reply from Hannah Taylor, Senior Marketing Coordinator at Hallmark Maycroft Manor

Thank you for your comments. We have now conducted a meeting to discuss your concerns. We are currently recruiting for a new Lifestyle Lead.

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Review from Martin S (Son-in-law of Resident) published on 14 November 2018
Submitted via Postal Card • Report

Overall Experience

My mother-in-law suffers from dementia. Maycroft Manor is perfect for her condition. She is allowed to roam around the whole spacious floor, never confined to her room. If she wants to roam in the middle of the night, it is allowed.

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Review from Tracey T (Daughter of Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience

Have always found all staff very kind and caring and Dad has been extremely happy since day one. The only issues for me being that I feel more attention needs to be paid to his personal care.

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Review from Heather S (Daughter of Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience

The standard of care is generally very high. The accommodation is very good. Some of the staff that have been at Maycroft for some time are exceptional. Unfortunately, the level of attrition seems high. I wonder if they are offered sufficient remuneration to encourage more staff to stay longer.
Managers

seem not to stay long. More needs to be done to encourage the best staff to stay.

Reply from Paula Graca, General Manager at Hallmark Maycroft Manor

Thank you for your comments. We will arrange a meeting to discuss your concerns.

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Review from T B (Daughter-in-law of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience

We are very happy with the care our relative receives in Maycroft. The staff are friendly and helpful.
He is treated with respect and is well taken care of.
We are certain that he is always safe and happy and that means we are not worried about his welfare as we were before we moved him here.
Thank

you to all the staff.

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Review from Helen A (Daughter of Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience

The carers are wonderful.

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Review from Matthew R (Son of Resident) published on 30 October 2018
Submitted via Postal Card • Report

Overall Experience

Overall very good care for both my parents.
I am happy with my parents' general health and the food and environment they experience.
There could be more communication on a regular basis to let me know how they are doing.

Reply from Paula Graca, General Manager at Hallmark Maycroft Manor

Thank you for your comments. We will arrange a meeting to discuss your concerns.

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Review from M C (Son of Resident) published on 29 October 2018
Submitted via Postal Card • Report

Overall Experience

All staff on level 2 have provided excellent care and support.

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Review from S M (Daughter of Resident) published on 29 October 2018
Submitted via Postal Card • Report

Overall Experience

My family and I are very happy with the care and support given to my Mother.
We know she is loved. Staff are always so friendly and helpful.

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Review from J H (Niece of Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience

Maycroft Manor gives an excellent service to my Great Aunt. All the staff understand her needs and support her to live her life as fulfilled as possible!! We thank you all.

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Review from D H (Niece of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience

The carers are friendly and affectionate with my aunt and always cheerful and helpful.
I am very happy that my aunt is so well looked after.

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Review from J C (Daughter-in-law of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience

This home is very inviting and my mother in law is very well looked after and loves living here.
Staff are all very friendly and willing to do their best for my mother in law.
The home is kept lovely and clean.

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Review from J S (Sister of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience

I am happy with the care my brother receives.
He is happy where he is.

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Review from B C (Daughter of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience

My mother has been a resident at Maycroft for the last three years.
Throughout that time she has been supported by the staff here with great care and exceptional attention to the different needs that my mother has at this challenging time in her life.
All the staff seem to have a genuine fondness

for my mother and an understanding of her as an individual as well as her dementia needs.
She is treated with dignity at all times and staff are always warm and friendly to all my family.

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Review from S H (Daughter of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience

My mother has been here for 1 year, I feel she is looked after well and I don't worry about her safety.
The staff are kind and caring.
My mother has dementia and has taken a long time to settle here.
Not the fault of the staff but her illness, which causes her great confusion.

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Hallmark Maycroft Manor

Care Provided by Hallmark Maycroft Manor

Good to Know

Funding & Fees Guide for Hallmark Maycroft Manor

Facilities