Hallmark Maycroft Manor

2-8 Carden Avenue, Brighton BN1 8NA
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9.6 161 Reviews
  • Hallmark Maycroft Manor, Brighton
In the heart of Brighton, Hallmark Maycroft Manor offers a vibrant and inviting home for individuals to thrive. Experience award-winning residential, dementia and nursing care at Maycroft Manor. And, relax knowing all the essentials are covered with Hallmark All-Inclusive, including a weekly cut and blow-dry, manicures, food, and drink – right down to a much-loved tipple.

Amidst a spirited environment, the dedicated team are committed to ensuring residents enjoy their days, their way. Understanding the unique challenges that come with aging, Maycroft Manor cherishes every moment – big and small. Right from the outset, residents and their loved ones are at the heart of all the support and services the team provide.

Moving can feel scary so it's good to keep a few things the same. That's why Maycroft Manor supports keeping the family together; welcoming couples, four-legged friends where possible and with the doors open for loved ones to pop by at any time, Maycroft Manor exudes a joy for life you won’t experience elsewhere.

With its clever home design, a variety of rooms await to be explored whatever mood residents may be in. Grab a cuppa in the bustling Station Café or take part in green-fingered fun in the gardens – There’s plenty of opportunity to discover something new!

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Care Provided by Hallmark Maycroft Manor

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 105 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Charlotte Fawcett (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (93)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Number of floors: 3

Funding & Fees Guide for Hallmark Maycroft Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £2,040 – £2,330
    • Self-Funded Residential Dementia Care £2,170 – £2,370
    • Self-Funded Nursing Care £2,410 – £2,510
    • RESPITE Self-Funded Residential Care from £2,244
    • RESPITE Self-Funded Residential Dementia Care from £2,386
    • RESPITE Self-Funded Nursing Care from £2,651

  • These prices are only a guideline, please contact Emma Weller - Customer Relationship manager to find out the exact price. All fee rates are all-inclusive where Hairdressing/Beauty treatments and Chiropody are included as standard. Fee rates are also subject to assessment and care needs of each individual
  • (these prices are only a guideline, please contact Hallmark Maycroft Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open to visitors with no current restrictions in place.


  • Parking

  • Large car park for friends/family to use.


Hallmark Maycroft Manor Reviews (161)

Total of 161, showing 161-161
9.6

Hallmark Maycroft Manor has a Review Score of 9.6 (9.606) out of 10, based on 13 reviews in the last 2 years. Over all time Hallmark Maycroft Manor has 161 reviews.

Overall Experience

  • 124
  • 35
  • 2
  • 0
  • 0

Date Published

161
3
5
13
148

Review from Angela (Daughter of Resident) published on 14 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother and I had to relocate our mother very quickly from the North West and it was a relief that Maycroft Manor very efficiently enabled us to do so. Mother has been made very welcome and the numerous staff have professionally been gauging her needs since her arrival.
The atmosphere is friendly,
enjoyable and helpful, the facilities are very good and the building very spacious. There are always people to help with any queries and there is equally good night-time care.
When visiting, the staff seem very attentive and knowledgeable regarding the residents and I am confident we have found the right place for mum!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.606)

Overview of Review Score

The Review Score of 9.6 (9.606) out of 10 for Hallmark Maycroft Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.987 for Hallmark Maycroft Manor is calculated as follows: ( (155 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 156 Ratings = 4.987

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.619 Points relating to the number of positive Reviews for Hallmark Maycroft Manor is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 105 registered maximum number of service users is 21. 13 Positive Reviews ÷ 21 = 0.619

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 03 Mar 2025

Please contact the home for current vacancies


Awards / Recognitions (24)

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Meet the Team (3)

Emma

Emma Weller

Job Title: Customer Relationship manager

Joined: 2018

I am the customer relationship manager at Maycroft Manor and have worked in the care industry for nearly 10 years. and Hallmark for 4 years.
I love helping families find the right home for their loved ones and helping new residents move in. It's a joy to see them thriving and loving life at Maycroft Manor.


Charlotte

Charlotte Fawcett

Job Title: GM

Joined: 2024

Charlotte brings a wealth of experience both as an RMN and working in care settings.


No image found

Charlotte Fawcett

Job Title: GM

Joined: 2024

Charlotte brings a wealth of experience both as an RMN and working in care settings.