St Peter's Court Care Home

Lord Street, Redcar TS10 3JA
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9.8 93 Reviews
  • St Peter's Court Care Home, Redcar
Situated just off the coast of Redcar, St Peter’s Court Care Home offers personalised residential and residential dementia care to older people.

This home offers lovely en-suite bedrooms, hair salon, pretty courtyard and wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.

St Peter’s Court boasts a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes an enjoyable part of each day.

By getting to know each individual resident at St Peter’s Court, the team encourages everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at St Peter’s Court, the team is dedicated to supporting residents in building strong relationships in the Redcar neighbourhood, by organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at St Peter’s Court to provide the kindest care possible to all residents.

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Care Provided by St Peter's Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Multiple Sclerosis
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jamie Stephenson (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (67)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

St Peter's Court Care Home Reviews (93)

Total of 93, showing 21-40
9.8

St Peter's Court Care Home has a Review Score of 9.8 (9.820) out of 10, based on 19 reviews in the last 2 years. Over all time St Peter's Court Care Home has 93 reviews.

Overall Experience

  • 83
  • 10
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74

Review from A F (Relative of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit St Peter's Court Care Home at least once a week to see a family member. I am impressed with the level of care she receives from all staff members. The activities are varied on a daily basis. My family member has improved significantly whilst being a resident in terms of cognition, and memory
and she has put on weight, which she needed to. The menus are varied and offered very often in between meals are snacks, cream cakes etc. As a nurse, I can't praise this care home enough.

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Review from V N (Daughter of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the care and support given to my step mum. All the staff are welcoming, and nothing is too much trouble. Although this is a care home, the staff go to a lot of effort to ensure that St Peter's feels homely, with residents' photos, lots of cosy sitting areas and a relaxed atmosphere.
There is good communication between staff and family. I think St Peter's is fantastic and am delighted that my mum is here.

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Review from Karen W (Daughter of Resident) published on 13 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are caring and compassionate. Can't do enough. As a family, it is important to feel comfortable and know that my mother is well cared for; they always make us feels welcome. Thank you.

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Review from S J (Daughter of Resident) published on 8 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one of Dad's arrival at St Peter's, the staff have all been very helpful and supportive to him and us as a family.
Bright and cheerful, they help all residents to have a pleasant day.
Activities help residents to mix and get to know one another.
Thank you from us all.

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Review from S B (Son of Resident) published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Dad's arrival, the staff have done a great job helping him to settle in. The room is spacious and bright, looking out into the garden. The residents have plenty to help them mix and lots of activities. All staff are jolly, caring and supportive.

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Review from Jean S (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone on the staff is very welcoming, caring and supportive to both my mum and us as a family, eg keeping us informed about medical problems, how they are being addressed and how Mum is progressing. Whenever we visit, the staff approach us to give an update on how things are with Mum and how she
is on that particular day. There have been some very challenging and distressing situations, and all have been addressed promptly and with great professionalism. We are confident that Mum will continue to be treated with dignity and empathy for her situation. The new manager is very quick to implement new improvements. New activities and socialising events are in the pipeline.

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Review from Carol C (Daughter of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mam has been in St Peter's, the staff have been very accommodating. My mam has settled in brilliant. She has picked up a lot and seems very happy.

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Review from J B (Grandson of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were pleasantly surprised at the overall ambience and decor of the home. It felt very secure, and even after only a few weeks, our nana seemed to be on first-name terms with all the staff, which is excellent. Having the kittens around made it feel homely.

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Review from Linda L (Daughter of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, clean environment.
My mother feels very safe here.
The staff are very friendly and supportive.
Excellent.

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Review from Anthony L (Grandson of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming atmosphere with warm and supportive staff. My grandmother is comfortable and feels safe, which is important to her. The home has a lovely courtyard with three fun cats running around, providing entertainment. I'm happy my nanna is settling so nicely.

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Review from Jane W (Daughter of Resident) published on 7 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was cared for at St Peter's Court for over three years. We were so happy to have her taken care of in this very high standard home by a team of carers who were truly devoted to their mission. We will be eternally grateful to everyone at St Peter's Court that built relationships with our mother
and us, her family, and looked after her with compassion and respect. Thank you. e

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Review from Sylvia F (Sister-in-law of Resident) published on 1 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been visiting my sister-in-law since November 21, initially in the resident's room, which was quite pleasant. The majority of staff we have found to be both friendly and caring. Since opening up the home after Covid, we have been allowed to visit her room, which we feel could be a little larger,
but it is adequate, and you are able to sit and watch passers-by, which my sister-in-law enjoys.

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Review from Dawn H (Daughter of Resident) published on 4 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had five caring years in St Peter's. The staff worked wonderfully as a team. My father received outstanding care during his stay. All the staff were kind, supportive and encouraged him to continue to have confidence in his daily life. It has been a difficult time, and the staff ensured his
safety and wellbeing was paramount. He was happy in St Peter's, and he called it his "home". He had a lot of very happy days. Thank you.

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Review from David S (Son-in-law of Resident) published on 14 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful. Amazing. Fabulous; these words and many more are the best to describe the staff, facilities and care at St Peter's Court. Mum is very happy and well looked after.
Thanks very much to everyone.

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Review from Anne C (Daughter of Resident) published on 22 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in St Peter’s Court from the day it opened until April 2021, covering a period of 8-years! She had a very happy life in St Peter’s; the very caring staff became her 2nd family! I had a peace of mind from day one and received immense support and communication from the very dedicated staff! The
home is modern with lots of windows, making it very light and airy! I feel extremely lucky to have had this facility on our doorstep! I wouldn’t hesitate to recommend St Peter’s to anyone looking for a care facility!

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Review from C T (Daughter of Resident) published on 2 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved into St Peter's Court in February 2020, just five weeks before lockdown! I would like to express my thanks on behalf of all the family to every single member of staff who have all pulled together in very difficult times to provide loving care and support to my mother. Thank you from
the bottom of my heart.

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Review from David M (Son of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Most pleasant staff. Feeling of security. A well run and friendly environment. Excellent facilities for residents with staff readily willing to assist.

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Review from Stephen E (Nephew of Resident) published on 11 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunty generally enjoyed her time at St Peter's. However, the last six months, during the Covid lockdowns, were very difficult for her. I do think that physical access to family and friends is important. As such, thoughts on how to achieve this, surely, would be important.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at St Peter's Court Care Home

Thank you for your feedback, which is very valuable to help us improve our service. We appreciate that the pandemic has been a particularly difficult time for care home residents and their loved ones, as in-person visit have to be carefully managed in line with Government Guidance.


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Review from E G (Daughter of Resident) published on 10 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, a lovely home and great staff. Things have been difficult with Covid, so it's sometimes hard to book a visit, perhaps an online booking system would have been better. Mam seems good, a bit bored again, this is down to Covid restrictions as before lockdown, there was plenty to do. Mams well
cared for, and that's the main concern.

Reply from Julie Caygill, Hospital Liaison Team Administrator at St Peter's Court Care Home

Thank you for your feedback. We’re pleased to hear that you are happy with the care that your Mum receives at St Peter’s Court. The in-person visit has to be carefully managed in line with central government guidance, visits can be booked by any member of staff by telephoning the home. If you are having difficulty booking visits, please contact the home, and we will find a way to resolve that for you.


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Review from Mike P (Nephew of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

St Peter's Cout has always provided a safe haven for my aunt. The staff have always been helpful.

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Current Review Score: 9.8 (9.820)

Overview of Review Score

The Review Score of 9.8 (9.820) out of 10 for St Peter's Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.820 for St Peter's Court Care Home is calculated as follows: ( (188 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 228 Ratings = 4.82

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Peter's Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Jamie

Jamie Stephenson

Job Title: Care Home Manager

What does ‘kindness’ mean to you?


“For me, kind care is adapting your service and support to every Resident’s wishes so that they are able to live how they want to.”


As a dedicated healthcare professional, Jamie has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. He is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Jamie closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He extends this caring approach to his Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what he enjoys most about his role, Jamie remarked:


“I am lucky to be part of a team of likeminded people who share my passion for providing the best care for our Residents in a comfortable and welcoming environment.”


Jamie’s proudest achievement is working hard to demonstrate his ability to progress from Deputy Home Manager to Home Manager within seven months. In spare time, Jamie likes fine art, being outdoors and spending quality time with friends and family.


If you would like to find out more about St Peters Court, Jamie would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.