St Peter's Court Care Home

Lord Street, Redcar TS10 3JA
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9.8 93 Reviews
  • St Peter's Court Care Home, Redcar
Situated just off the coast of Redcar, St Peter’s Court Care Home offers personalised residential and residential dementia care to older people.

This home offers lovely en-suite bedrooms, hair salon, pretty courtyard and wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.

St Peter’s Court boasts a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes an enjoyable part of each day.

By getting to know each individual resident at St Peter’s Court, the team encourages everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at St Peter’s Court, the team is dedicated to supporting residents in building strong relationships in the Redcar neighbourhood, by organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at St Peter’s Court to provide the kindest care possible to all residents.

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Care Provided by St Peter's Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Multiple Sclerosis
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jamie Stephenson (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (67)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

St Peter's Court Care Home Reviews (93)

Total of 93, showing 41-60
9.8

St Peter's Court Care Home has a Review Score of 9.8 (9.820) out of 10, based on 19 reviews in the last 2 years. Over all time St Peter's Court Care Home has 93 reviews.

Overall Experience

  • 83
  • 10
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74

Review from S D (Nephew of Resident) published on 4 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Only had access to the lounge, but seems to be modern and clean with friendly staff.

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Review from T B (Daughter of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good, clean home, well organised and friendly staff.

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Review from Christine C (Relative of Resident) published on 19 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely loved this place for my gran and now great-gran. She took a short while to settle as so used to going out by herself but knew she needed help at night. This care home is spot on, and would highly recommend it to anyone looking for somewhere.

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Review from Sheila L (Daughter of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always know how well Mum is looked after and cared for and about. In addition to this, the staff always care about the whole family. For our first face to face, Mum looked beautiful - hair all done and had favourite clothes on. Blow me welling up and a member of staff took lovely photos of us,
which I have sent to all of Mum's family and friends. It meant so much to me.

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Review from David J (Son of Resident) published on 10 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was accepted into this care home about 4-years ago much to our relief.
As time passed and on my visits, I realised what professional care and attention she was receiving. I was getting updates on frequent occasions including doctors visits. I also was asked many times to review the "dolls"
assessment that was placed on my mother because of her condition.
To summarise, I found this home had a very caring staff and treated my mum with the utmost respect and was always clean and tidy. I'm sure in her own mind she was very happy to finish her days there.

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Review from Carole R (Mother of Resident) published on 15 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very pleasant and helpful, and continue with tests.

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Review from David G (Son of Resident) published on 12 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely, lovely, caring staff, have stepped up in awful circumstances.
Food is disappointing.

Reply from Julie Caygill, Hospital Liaison Team Administrator at St Peter's Court Care Home

Thank you for taking the time to complete a care home review regarding St Peters. I am pleased to hear that you are happy with the staff and the care they give, as providing a caring happy home is what we pride ourselves on most. In respect of your comments regarding food, we have recently introduced the ‘winter menu’ and it has been a hit amongst the residents with lots of positive feedback, however, I would appreciate it, if you have ongoing concerns, you would discuss them with the management team in the home, who will do their utmost to work with you to remedy this. I can also see from the review that there are areas where you feel that we can improve. We will reflect on this feedback and review these areas of our service to determine how they can be further developed.


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Review from Elaine M (Daughter of Resident) published on 12 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for a couple of years and has thrived. The staff are wonderful and friendly. I always feel welcome.

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Review from C P (Daughter of Resident) published on 12 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never been in the home because of covid, but my impression from speaking to staff and my mother is very good.

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Review from Mandy A (Niece of Resident) published on 19 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the first time our family have considered using respite care and the staff have all made this a very positive experience. My auntie settled very well and everyone was always friendly and helpful when we rang to check how she was. We would recommend this care provider to others and will certainly
consider using them again. Many thanks from all of our family.

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Review from Susan G (Daughter of Resident) published on 15 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is like a posh hotel, the rooms have ensuite shower and toilet facilities, no expense spared on the furnishing throughout. This posh hotel became my mums home for the next six years.
My Mum developed close friendships with some of the residents, mainly people who also have Parkinson's
like her.
Mum's past career, being within the nursing profession, meant that even stronger friendships were formed with the care staff, as my Mum would relate to the duty of care and would like to chat about her experiences. The care staff always had time to listen and chat which was a great comfort to not only my Mum but to me as well.
Grateful that the staff would keep me informed of my Mum's progress, St Peter's was a place where my Mum felt safe. Being someone who enjoyed her own company she was still able to have her privacy as well as her independence which was very important to her. Thank you for making my mums days more manageable and for enabling her to keep her spirits up.

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Review from S H (Daughter of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely clean care home, staff are very helpful and accomodating, always cheerful. The food is lovely and well prepared. Nothing is too much trouble anything my mum needs, they will try to get her. The senior lead and senior nurse on the ground floor are lovely, they are always cheerful and helpful.
They put out concerns over mam to the forefront of her needs.

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Review from C C (Sister-in-law of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Manager and staff are very caring and the residents are well cared for.

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Review from B D (Friend of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home and staff are nice. I have for dinner with my friend and the food is nice. She has a phone in her room and can call us. It's nice and I like it that I can visit her.

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Review from A B (Daughter of Resident) published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a traumatic visit to hospital, my mother returned to the care home ready to rest and recover.
The staff were so attentive meeting her every need. Assuring her she was safe and in good hands.
This is a huge relief to the family knowing she is getting the best care. The staff treat everyone with
dignity and respect. We are all extremely grateful for such a professional care team.

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Review from L T (Daughter-in-law of Resident) published on 4 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our overall review is satisfied. Our mother is well cared for and most of her needs are met.
Our only issue is visitor seating! We have to collect chairs from the dining area so we can sit while visiting. I have discussed this with the manager.

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Review from M S (Daughter of Resident) published on 3 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

St peter's Court is perfect for my mum. The care and support she is getting is outstanding. She is happy and very well cared for by all the staff. I was a little concerned over staff leaving, but I know the new staff are just as caring which has put my mind at ease. Although my mum has Alzheimer's she
is still quite active and she really enjoys the activities provided. Her hobby is dancing and St Peter's has provided all these activities and always includes my mum. Overall we as a family are happy with everything St Peter's Court has to offer and it's a comfort knowing my mum is happy.

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Review from B S (Daughter of Resident) published on 2 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident in St Peter's Court for three years during which time she has been well cared for and is happy living there. Latterly, mum has been transferred into grace unit which is providing her with an increased level of care in order to meet her needs. Mum suffers from vascular dementia
and its reassuring to the family members that mum is safe, well cared for and happy.

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Review from J B (Daughter of Resident) published on 19 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Find staff friendly. The home is clean. I have no problem with the care that is given to my mam. Always feel welcome.

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Review from Lesley P (Daughter of Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Big relief. Dad needed a focus to work towards during his recovery from a broken hip and moving long term to St Peter's Court. From the start, staff have met, listened, laughed and talked with Dad as have residents, as Dad begins to settle in his new home. It is not easy for anybody leaving memories
and old homes but thank you to everyone helping in this transition.

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Current Review Score: 9.8 (9.820)

Overview of Review Score

The Review Score of 9.8 (9.820) out of 10 for St Peter's Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.820 for St Peter's Court Care Home is calculated as follows: ( (188 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 228 Ratings = 4.82

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Peter's Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

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Meet the Team (1)

Jamie

Jamie Stephenson

Job Title: Care Home Manager

What does ‘kindness’ mean to you?


“For me, kind care is adapting your service and support to every Resident’s wishes so that they are able to live how they want to.”


As a dedicated healthcare professional, Jamie has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. He is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Jamie closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He extends this caring approach to his Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what he enjoys most about his role, Jamie remarked:


“I am lucky to be part of a team of likeminded people who share my passion for providing the best care for our Residents in a comfortable and welcoming environment.”


Jamie’s proudest achievement is working hard to demonstrate his ability to progress from Deputy Home Manager to Home Manager within seven months. In spare time, Jamie likes fine art, being outdoors and spending quality time with friends and family.


If you would like to find out more about St Peters Court, Jamie would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.