St Peter's Court Care Home

Lord Street, Redcar TS10 3JA
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9.8 93 Reviews
  • St Peter's Court Care Home, Redcar
Situated just off the coast of Redcar, St Peter’s Court Care Home offers personalised residential and residential dementia care to older people.

This home offers lovely en-suite bedrooms, hair salon, pretty courtyard and wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.

St Peter’s Court boasts a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes an enjoyable part of each day.

By getting to know each individual resident at St Peter’s Court, the team encourages everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at St Peter’s Court, the team is dedicated to supporting residents in building strong relationships in the Redcar neighbourhood, by organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at St Peter’s Court to provide the kindest care possible to all residents.

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Care Provided by St Peter's Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Multiple Sclerosis
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jamie Stephenson (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (67)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

St Peter's Court Care Home Reviews (93)

Total of 93, showing 61-80
9.8

St Peter's Court Care Home has a Review Score of 9.8 (9.820) out of 10, based on 19 reviews in the last 2 years. Over all time St Peter's Court Care Home has 93 reviews.

Overall Experience

  • 83
  • 10
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Review from S D (Daughter-in-law of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The environment is clean, welcoming and well kept. The rooms are a decent size. The meals are to his taste. They are varied and well cooked. Staff are very friendly. I know Dad only has to ask and he can have what he feels like e.g. if he was peckish in the evening, he can ask for scrambled egg! We
visit regularly and not to a schedule. This review is based on those random visits.

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Review from Sandra M (Daughter of Resident) published on 2 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely care home, I know my mam feels safe and secure here, lovely staff, lovely surroundings, good food and a smile from every member of staff. Definitely a 5* establishment.

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Review from Paul H (Son of Resident) published on 11 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is a dementia sufferer and needed respite care when Dad was in hospital. The staff have all been amazing and Mum settled in very quickly, having tried a different home a few months ago. We are very happy she is safe here.

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Review from Steven H (Son of Resident) published on 30 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was receiving respite care. All the staff, without exception, were friendly, helpful and dedicated. I feel Mum received the best possible care. 'Brilliant'.

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Review from Eileen B (Resident) published on 18 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I reside contentedly on the ground floor of St Peter's. Walking into the attractive entrance there is a feeling of welcome - of mostly smiling faces and a most helpful and efficient staff always happy to help if you need it. The wide corridor ahead - seats on either side if you need a rest - we pass
a cosy library - entrance to our garden - so pleasant in the summer to sit and chat. The dining room on the left - a bit noisy sometimes but once all are seated and the food is served - it's all heads down. I believe that at St Peter's there is a most wonderful feeling of being safe - looked after and care for - love, love, love.

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Review from A C (Friend of Resident) published on 28 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think that St Peter's has a lovely, friendly atmosphere the moment you walk through the door. It is very tastefully decorated and absolutely immaculate, extremely well kept. The housekeeping and maintenance teams work hard keeping it to a high standard. The dining areas are all really nice and welcoming.
All the staff have a very hard working, caring and professional attitude towards the residents. The residents' rooms are of good size and with an en-suite.

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Review from Dorothy T (Resident) assisted by family/friend published on 2 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think all the staff are wonderful, loving and caring. I feel really looked after. I enjoy the meals (but the soft boiled eggs could be a bit more soft for dipping).
If I can't be at home, then this is the place for me. Thank you.

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Review from S C (Mother of Resident) published on 15 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very attentive, food is excellent and the whole service is very welcoming.

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Review from Melanie C (Daughter of Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Peter's Court took mum into respite care at a very difficult time for the family, which we will be eternally grateful. Beautiful building and very smiley staff, with nutritious and appetising food served at each meal. Two staff members, in particular, were very supportive of me as well as looking
after mums needs. Being new to the care environment, both mum and I appreciate this a great deal.

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Review from Richard K (Grandson of Resident) published on 2 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to say the excellent, attentive service for my Nana is 100%. My Nana is well looked after especially the care from the nurse on the memory ward. Management of the home are extremely helpful.

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Review from S D (Niece of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The senior care assistant goes above and beyond her duty of care always putting the residents needs first. An asset to your care home and someone I have complete trust in with my loved one's care. For 3 years, my aunt has been a resident and she is now facing the end of her life. The senior care assistant
is making it possible that she has dignity, love and first class care for which my family and I will be eternally grateful. She is truly one in a million, all the staff involved with her care have been professional and caring always.

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Review from Terry J (Friend of Resident) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All services are the best.

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Review from L S (Daughter of Resident) published on 14 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly staff, always chatting with Mam. I know Mam is in safe hands and well looked after.

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Review from Thomas M (Son-in-law of Resident) published on 14 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Father in law came into the home unable to get out of bed. He is now out of bed and has made excellent progress since his admission to St Peter's.
The staff are very helpful and make sure he is comfortable and well fed.

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Review from Sheila C (Friend of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home itself is very well home. The office staff are always willing to deal with any problems that may arise involving the resident. The nurses and care staff are very kind and caring when dealing with the residents.

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Review from C F (Daughter of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On 26th March 2018 my Mam had a nasty fall and ended up going to hospital. The quickness of the staff from finding my Mam at 7.20, ringing me at 7.30 to an ambulance at 8.30. Every one of the staff, from cleaner to cook and carers were fantastic with the care Mam received before and after I brought
her back to St Peter's. I can't thank the staff enough - they should be given an award.

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Review from M G (Daughter of Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care.

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Review from Michael A (Friend of Resident) published on 16 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother attends the home every Sunday to have Sunday Dinner with her partner. She always comments on how friendly the staff are and how good the food is. The staff cannot do enough for her, and she is only a visitor! They even order her a taxi when she is ready to go home.

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Review from Lyndsay P (Granddaughter of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent end of life care given to my gran. Outstanding carer over last four years.

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Review from Kathleen G (Daughter of Resident) published on 9 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well looked after by all the staff, carers and cleaners. They're always laughing with her but very caring when she needs it.

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Current Review Score: 9.8 (9.820)

Overview of Review Score

The Review Score of 9.8 (9.820) out of 10 for St Peter's Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.820 for St Peter's Court Care Home is calculated as follows: ( (188 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 228 Ratings = 4.82

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Peter's Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Jamie

Jamie Stephenson

Job Title: Care Home Manager

What does ‘kindness’ mean to you?


“For me, kind care is adapting your service and support to every Resident’s wishes so that they are able to live how they want to.”


As a dedicated healthcare professional, Jamie has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. He is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Jamie closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He extends this caring approach to his Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what he enjoys most about his role, Jamie remarked:


“I am lucky to be part of a team of likeminded people who share my passion for providing the best care for our Residents in a comfortable and welcoming environment.”


Jamie’s proudest achievement is working hard to demonstrate his ability to progress from Deputy Home Manager to Home Manager within seven months. In spare time, Jamie likes fine art, being outdoors and spending quality time with friends and family.


If you would like to find out more about St Peters Court, Jamie would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.