St Peter's Court Care Home

Lord Street, Redcar TS10 3JA
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9.8 93 Reviews
  • St Peter's Court Care Home, Redcar
Situated just off the coast of Redcar, St Peter’s Court Care Home offers personalised residential and residential dementia care to older people.

This home offers lovely en-suite bedrooms, hair salon, pretty courtyard and wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.

St Peter’s Court boasts a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes an enjoyable part of each day.

By getting to know each individual resident at St Peter’s Court, the team encourages everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at St Peter’s Court, the team is dedicated to supporting residents in building strong relationships in the Redcar neighbourhood, by organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at St Peter’s Court to provide the kindest care possible to all residents.

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Care Provided by St Peter's Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Multiple Sclerosis
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jamie Stephenson (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (67)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

St Peter's Court Care Home Reviews (93)

Total of 93, showing 81-93
9.8

St Peter's Court Care Home has a Review Score of 9.8 (9.820) out of 10, based on 19 reviews in the last 2 years. Over all time St Peter's Court Care Home has 93 reviews.

Overall Experience

  • 83
  • 10
  • 0
  • 0
  • 0

Date Published

93
4
6
19
74

Review from John C (Son of Resident) published on 26 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank all the staff at St Peters Court for their wonderful care they gave our mum. They all loved mum and looked after her as if she was their own mother. I can't speak more highly of them. We knew that mum was safe here and well looked after. Please accept our sincere gratitude and
thanks for everything you all did for Mum. We will miss you all. Thank you x

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Review from M V (Resident) published on 2 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

May I thank all staff for the kindness they have shown me. They are all professional and approachable and a few that went the "extra mile" including one member of staff who made me feel at ease and settled in. Nothing was a problem to her.
She knew exactly how to balance independence with dependence
using gentle encouragement without pressure to get you back to independent living. I feel she should be recognised as an asset to the establishment working as part of a team as well as on her own time. Thank you.

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Review from Janet P (Partner of Resident) published on 31 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been resident since it opened in 2014.
The care he has received has been second to none.
The management and carers are very kind and understanding to all his needs.
He is now in palliative care.
Everyone is so kind and considerate to both my partner and myself.
The restaurant always
manages to keep him happy with his meals, as he can be awkward.
I hope to be able to go to St Peter's myself one day.

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Review from G T (Son of Resident) published on 24 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, great care. My mother calls it "my happy place". Great carers, good food (I drive there from time to time). Events are always a triumph. The activities coordinator goes that extra mile for residents.
The assistant manager - I don't think he sleeps. He is always there and nothing is too much
for him. I can't imagine better places for my lovely mother.

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Review from William M (Son of Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A more than acceptable experience involving some very loyal staff.

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Review from Dawn C (Daughter-in-law of Resident) published on 6 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say how impressed I was with the service my husband and I received when we came to look at the home. The manager came and greeted us and had a chat and everyone was very friendly. Looking at other homes this stood out for me. The home is beautiful and clean and I had no hesitation
in placing your home as my first choice.

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Review from Graham C (Son of Resident) published on 5 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a short hospital stay and the onset of dementia the necessity to find a home for my 92-year-old mam was not something I looked forward to.
However after visiting a couple of homes in the area that could accommodate I would have no hesitation in recommending St. Peter's Court.
First the facilities
are first class and provide the feeling of a small hotel rather than a care. Well decorated and maintained it is the most welcoming of homes I have been to.
The food looks appetising and well prepared.
Second - the Staff are most welcoming and friendly. It was quite surprising in how many homes the manager or assistant manager couldn't even find the time to say hello or check that everything was ok prior to our departure. Here at St. Peters Court, I met the manager on our visit who showed an interest in my mam and ensured that before we left we were comfortable with everything we saw. Since then I have spoken to a number of the staff and all have been most welcoming and supportive.

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Review from Jill O (Relative of Resident) published on 4 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A bright and airy environment allowing residents to use wheelchairs etc. The lay out means residents are not isolated yet enjoy their own rooms. I found some rooms to be too small especially if the resident is using electric wheelchairs, meaning the bed had to be pushed against the wall so unable to
us bed head. The best asset was the staff, cheerful, very caring, helpful and in our experienced treated our relatives with respect and love during the last days of her life.
Good management gave a secure atmosphere.

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Review from Donald O (Relative of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best of many homes we have seen. Bright, tidy and well presented. Full marks to all staff, most helpful and cheerful. Lovely to visit.

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Review from Chris C (Son of Resident) published on 15 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at St Peter's have been wonderful looking after my dad for 2 and a half years. I couldn't have picked a better home for him. Thank you.

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Review from T C (Resident) assisted by family/friend published on 15 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lots of things top do, enjoyed the carol singers. Enjoyed Christmas dinner. Staff in fancy dress for Christmas fayre looked lovely. The staff are really nice.

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Review from G C (Daughter-in-law of Resident) published on 15 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's mental and physical health continue to deteriorate, he can sometimes be difficult to communicate with and care for. Despite all the difficulties, we have observed the staff ensuring he is included in activities leading up to Christmas. They talk to him, make him laugh and care for his physical
needs. They are calm and caring, I have never had any qualms about the quality of care - they are very special people.

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Review from Janice S (Daughter of Resident) published on 27 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident here for six months. The home is beautifully furnished, extremely well maintained and very clean. The staff are superb, very efficient and eternally cheerful. There is a varied programme of activities and residents are actively encouraged to take part. The catering is of
a very high standard, although not always fully appreciated by a 96 year old!

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Current Review Score: 9.8 (9.820)

Overview of Review Score

The Review Score of 9.8 (9.820) out of 10 for St Peter's Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.820 for St Peter's Court Care Home is calculated as follows: ( (188 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 228 Ratings = 4.82

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Peter's Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Jamie

Jamie Stephenson

Job Title: Care Home Manager

What does ‘kindness’ mean to you?


“For me, kind care is adapting your service and support to every Resident’s wishes so that they are able to live how they want to.”


As a dedicated healthcare professional, Jamie has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. He is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Jamie closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He extends this caring approach to his Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what he enjoys most about his role, Jamie remarked:


“I am lucky to be part of a team of likeminded people who share my passion for providing the best care for our Residents in a comfortable and welcoming environment.”


Jamie’s proudest achievement is working hard to demonstrate his ability to progress from Deputy Home Manager to Home Manager within seven months. In spare time, Jamie likes fine art, being outdoors and spending quality time with friends and family.


If you would like to find out more about St Peters Court, Jamie would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.