Neu Living

522 Grimesthorpe Road, Sheffield S4 8LE

Neu Living, Sheffield

Wood Hill House is providing care in a purpose-built, modern care centre with a range of facilities.

The centre is situated approximately 600 metres away from the Northern General Hospital and about ten minutes’ drive away from junction 34 of the M1.

Wood Hill House offers services to adults from aged 18 and above age 65. These include:

- Day services
- Residential and nursing care
- Respite care including emergency respite
- Physiotherapy and hydrotherapy
- Rehabilitation
- Support for individuals with long-term conditions
- Support for individuals with physical disabilities
- Bariatric packages

Portland accommodates and cares for Individuals in all ethnic backgrounds, with staff recruited to support and meet all linguistic and cultural needs providing the best care supporting those in needs.

For more information about Wood Hill House's services, events and to view their newsletters, please visit their website.

Care Provided by Neu Living

Type of Service
Privately Owned
For a maximum of 83 Service Users

Primary Care Categories
Dementia
Mental Health Condition
No Medical Intervention
Older Person Care
Physical Disability
Respite Care
Sensory Impairment
Younger Adults

Dementia Care Types
What are the different dementia care types?
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Care Offered
Alcohol Dependence (past or present)
Alzheimer's
Asperger Syndrome
Bariatric Care/Obesity
Bipolar/Manic Depression
Cancer Care
Cerebral Palsy
Challenging Behaviour/Psychosis
COPD/Pulmonary Disease
Drug Dependence (past or present)
Epilepsy
Head/Brain Injury
Hearing Impairment
Korsakoff Syndrome
Motor Neurone Disease
Multiple Sclerosis
Muscular Dystrophy
Parkinson's Disease
Speech Impairment
Stroke
Visual Impairment

Other Care Provided
Convalescent Care
Day Care
End of Life Care
Own GP if required
Palliative Care
Physiotherapy

Good to Know

Group/Owner
Portland Care

Person in charge
David McFadden (Manager)

Local Authority / Social Services
Sheffield City Council ( click for contact details)

Admission Criteria
- Ages from 18 to 99

Room Information
- Single Rooms (83)
- Single Rooms with ensuite Wet Room (82)

Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3

Funding & Fees Guide for Neu Living

Funding Types Accepted
Self funding (Private)
Local Authority with Top-Up
Local Authority
NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person
- Self-Funded Residential Care from £1,250
- Self-Funded Residential Dementia Care from £1,250
- Self-Funded Nursing Care from £1,250
- Self-Funded Nursing Dementia Care from £1,250
- RESPITE Self-Funded Residential Care from £1,250
- RESPITE Self-Funded Residential Dementia Care from £1,250
- RESPITE Self-Funded Nursing Care from £1,250
- RESPITE Self-Funded Nursing Dementia Care from £1,250
please contact the home manager for further information regarding bedroom price and fees
(these prices are only a guideline, please contact Neu Living to find out the exact price for your requirements)

Facilities

Bar/Café
Close to Local shops
Gardens
Lift
Minibus or other transport
Near Public Transport
Own Furniture if required
Pet Friendly (or by arrangement)
Phone Point in own room
Residents Internet Access
Residents Kitchenette
Smoking not permitted
Television point in own room
Wheelchair Access

Visiting
The service does not operate specific visiting hours. However, the service at Wood Hill House is aimed at supporting the wellbeing of individuals clients. Therefore, visitors are encourage to visit during the preferred visiting hours listed below. This can provide individuals with structure to their day, aid in their daily orientation, support good nutrition and ensure staff are freely available to talk.

Our preferred visiting hours are
Morning:     10.00 - 11.00am
Afternoon:    2.00 - 4.00pm
Evening:    6.00 - 8.00pm

Parking
There is a free car park to the rear of the building. On arrival at the service please report to reception and sign into the building.

Order by:

Review from S N (Next of Kin) published on 12 April 2024
Submitted via Website • Report

Overall Experience

My son has been a resident at Woodhill House for over a year now. He has always related well with the staff on the respite unit. They have seen us and him through a very difficult time with severe health problems eventually ending in manor surgery. He is now well on his road to recovery and we cannot

praise the staff for all their input at this very lengthy stressful time. The care they give is outstanding. We have always felt he is safe, secure, and well cared for.

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Review from V W (Mother of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience

We have a severely disabled daughter who is nonverbal and requires 24-hour care and she attends respite at Wood Hill House for short breaks. Over time we have built and developed trust in the regular staff that work on Weston Unit. Our daughter shows signs that she is happy in this environment and as

parents we feel this is a safe space. The regular staff on Weston know our daughter inside and out and often go above and beyond to provide her care and anticipate her needs. They care for her personal hygiene, health needs and she always looks happy and well-presented when we collect her. I can’t stress enough how essential this trust is with regards to leaving our daughter, they provide excellent communication and anticipate things we might find concerning. We genuinely consider them our extended family.

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Review from Elaine P (Sister of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience

I have always found my sister to be well cared for having learning difficulties and dementia she can't speak up for herself, but the staff are always talking to her and interacting with her and knowing her needs.
I am always kept up to date with any problems that might arise, so do not have any concerns.
If

I did, I know I could talk to staff and they would sort it.

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Review from Caroline H (Mother of Resident) published on 2 January 2020
Submitted via Website • Report

Overall Experience

My 19yr old daughter who has severe learning disabilities has accessed the respite services on a weekly basis since last summer. I am very happy with how she has settled in. Staff are kind and professional and are keen to learn about my daughter so they can meet her needs.
The management team have

good communication with us and have arranged a review to make sure their information regarding my daughter is up to date.
Transition from children's services is a difficult time but staff at Wood Hill have done all they can to make this process easier for us all. I would recommend their services to other families in our situation.

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Review from Sarah M (Niece of Resident) published on 17 July 2018
Submitted via Website • Report

Overall Experience

Initially, the impression of this home was excellent however as time has gone on the cracks have definitely started to show

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Review from Sylvia M (Wife of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience

My husband has Parkinson's with Lewy Body Dementia. He has been resident in Wood Hill House since the middle of August 2017. The carers are very kind and caring, he is exceedingly well looked after. I am informed of any problems that arise which is reassuring. There are activities for him to join in

during the week which he enjoys. Whilst he has been there, there have been a few health problems which have been dealt with immediately and efficiently. Putting him in a home is the saddest thing I have ever had to do but the good care he gets in Wood Hill House reassures me that I have done the right thing.

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Review from Stuart M (Son of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience

Since my father has been moved to Wood Hill House he has become a different person. He has settled down a lot better than he was when he was in another place. The staff and support provided are very good. We are very happy with all that happens here.

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Review from Katherine T (Daughter of Resident) published on 26 November 2017
Submitted via Postal Card • Report

Overall Experience

Since Dad's diagnosis, he has struggled enormously, we all have to different degrees.
Thanks to Wood Hill I can finally see him relaxing.
I believe this is because every member of staff and agency (staff) is incredible.
We now have a Dad who is finally understood.
All staff are so patient and knowledgeable,

the kindness from everyone shines through, at every level, every time we visit.
We can rely on that Dad is cared for in every aspect even though he is so complex.
With thanks all.

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Review from Trish H (Wife of Resident) published on 20 October 2017
Submitted via Postal Card • Report

Overall Experience

When my husband moved here, it is such a long way away from me (I can't drive) that we were pressing to move him closer.

However, this home has given him such excellent care - in the understanding of his illness, the patience with which they deal with his sometimes difficult behaviour and patience,

also with his aggression.

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Review from Helen M (Daughter of Resident) published on 10 October 2017
Submitted via Website • Report

Overall Experience

All staff were helpful, professional and very caring.
My mum was treated with the respect and care which she was used to at home.
Lots of staff on duty at all times.
Activities provided frequently.
Beautiful rooms with amazing views.
I no longer need to search for a good top class home for mum.
When

the times comes, Wood Hill House will be her home.
Highly recommend respite too.

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Review from Neil R (Son of Resident) published on 18 September 2017
Submitted via Postal Card • Report

Overall Experience

The staff at Wood Hill House are friendly and helpful at all times. The food is very good and the rooms are comfortable and homely as much as possible.

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Review from Kim P (Daughter of Resident) published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience

The staff are fantastic! Really friendly and welcoming. The home is kept really clean. The food looks scrumptious.

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Review from Yvonne M (Relative of Resident) published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience

The holistic care received by my sister-in-law from her first day of placement has been wonderful. All grades of staff have shown respect for family and residents nothing has been too much trouble for anyone who has been involved in her care can I also say the unit sister is absolutely wonderful and

keeps the family informed of any changes or incidents that are of any importance to us.
Excellent placement excellent staff.

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Review from Carol D (Daughter of Resident) published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience

The unit our relative is on is very good. Staff are excellent at their jobs, very friendly. There are a lot of facilities for him in this home and a lot of activities he can play. However, they could add extra activities for him.

The home is very good and clean, smells really nice. Domestic staff

do an excellent job as the place is very clean.

Our relative gets the best support and facilities from staff.

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Review from Brenda W (Wife of Resident) published on 7 September 2017
Submitted via Postal Card • Report

Overall Experience

I would just like to update our review on Woodhill House. My husband is a resident there and the care that is given to them is top of the range. The staff have got so much patience even though some of the residents are very demanding. My daughter and I attend every day, have done for five months, and

before that seven months in the hospital. Most of the staff know us at Wood Hill House and new ones that we haven't seen before, make us feel welcome on arrival. Nothing is too much trouble for all of them. Well done to the management for the choice of staff.

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Review from A J (Daughter of Resident) published on 24 April 2017
Submitted via Postal Card • Report

Overall Experience

All staff are super friendly to my father, me and my mother when we visit.
They assist my dad to the fullest and talk with respect, to him and about him.
There are plenty of activities, lovely garden areas, fantastic meals and catered for wonderfully.
All the staff understand my dad's needs.

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Performance

Care Quality Commission (CQC) Rating

Date: 11 Sep 2024

Overall
Requires improvement

Caring
Good
Effective
Good
Responsive
Requires improvement
Safe
Requires improvement
Well-led
Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Zee

Job Title: Administrator

Zee is the administrator at wood Hill house. She is responsible for welcoming visitors. Answering phone and email queries. Zee also supports with the day to day administration duties of the home

Danielle

Job Title: Nursing Assistant

Danielle is our Nursing assistant here at Woodhill House.

She ensures the support workers are working correctly and overlooks the full unit. Danielle is an asset to Woodhill House and is on hand to answer any questions you may have.

Debbie Kipasa

Job Title: Registered Manager

Joined: 2023

Debbie is the registered Manager at Wood Hill House.

She is a fully qualified Nurse with many years of experience within the NHS and the Private Sector.

Debbie believes in quality care and providing a safe and welcoming environment for all residents and their families. If you have any queries she is always on hand to support.

" I am incredibly proud of my team here at Wood Hill House. We all work together to provide high levels of care and support to our service users. I like to create a home-from-home atmosphere. Caring is my passion and I cannot imagine doing anything else "

Frequently Asked Questions about Neu Living

What types of Care is Neu Living registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Neu Living provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Neu Living have?

There are 83 Single Rooms.

What are the Facilities & Services at Neu Living?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Neu Living to the centre of Sheffield?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Neu Living

Care Provided by Neu Living

Good to Know

Funding & Fees Guide for Neu Living

Facilities

Neu Living Reviews (16)

Overview of Review Score